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As couple
|
Guest Nation:
Austria
- Overall Impression:
Execellent |
| |
| Check in date:
15/09/2008
- Check out:
17/09/2008
- Number of nights:
2 |
Comfort:
Execellent
 |
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
A grand lit instead of two seperate beds, which are not even fixed, would have been more appropriate. |
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As couple
|
Guest Nation:
United Kingdom
- Overall Impression:
Fair |
| |
| Check in date:
04/09/2008
- Check out:
07/09/2008
- Number of nights:
3 |
Comfort:
Good
 |
Courtesy:
Fair |
Leisure:
Fair |
|
| His Opinion: |
|
staff were quite miserable, especially restaurant staff |
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With family
|
Guest Nation:
Australia
- Overall Impression:
Execellent |
| |
| Check in date:
22/07/2008
- Check out:
23/07/2008
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Good |
Leisure:
Execellent |
|
| His Opinion: |
|
We received excellent service from the young man who took all our bags up the staircase to our room - we noticed that he was busy the next day working in the garden as well. Also the waitress who served us dinner was very friendly which was great. |
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As couple
|
Guest Nation:
Ireland
- Overall Impression:
Execellent |
| |
| Check in date:
18/07/2008
- Check out:
20/07/2008
- Number of nights:
2 |
| Comfort:
Good
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
Really enjoyed our stay at Torri Pepoli,found the staff very helpful and kind, can't wait to again |
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As couple
|
Guest Nation:
USA
- Overall Impression:
Execellent |
| |
| Check in date:
05/07/2008
- Check out:
07/07/2008
- Number of nights:
2 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
Thank you to everyone for a wonderful stay, especially to Enzo and the front desk employees. |
| |
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As couple
|
Guest Nation:
Italy
- Overall Impression:
Execellent |
| |
| Check in date:
09/06/2008
- Check out:
10/06/2008
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
posto incantevole |
| |
| |
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As couple
|
Guest Nation:
Canada
- Overall Impression:
Good |
| |
| Check in date:
15/05/2008
- Check out:
16/05/2008
- Number of nights:
1 |
| Comfort:
Good
|
Courtesy:
Execellent |
Leisure:
Good |
|
| His Opinion: |
|
We loved the location and the town. We felt the pricing reflected the view and the castle setting more than the creature comforts of the rooms. The service was excellent and we particularly appreciated Enzo's help and good humor. |
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As couple
|
Guest Nation:
France
- Overall Impression:
Fair |
| |
| Check in date:
15/05/2008
- Check out:
17/05/2008
- Number of nights:
2 |
Comfort:
Very Poor
 |
Courtesy:
Good |
Leisure:
Execellent |
|
| His Opinion: |
|
Wir hatten nicht den Eindruck dass wir in einer Junior-Suite untergebracht waren, eher in einem Komfortzimmer. Zudem hatte man uns sicher im abgelegensten Winkel anstelle im Hauptgebäude untergebracht.Insgesamt ein sehr schlechtes Preis/Qualitätsverhältnis. |
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| |
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As couple
|
Guest Nation:
USA
- Overall Impression:
Execellent |
| |
| Check in date:
13/05/2008
- Check out:
14/05/2008
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
Very happy with our stay in your hotel.Highly recommendable. |
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As couple
|
Guest Nation:
Germany
- Overall Impression:
Good |
| |
| Check in date:
08/05/2008
- Check out:
12/05/2008
- Number of nights:
4 |
| Comfort:
Good
|
Courtesy:
Execellent |
Leisure:
Fair |
|
|
|
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As couple
|
Guest Nation:
Netherlands
- Overall Impression:
Execellent |
| |
| Check in date:
20/03/2008
- Check out:
21/03/2008
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
We enjoyed very much our stay in the tastful restored Torre the Pepoli.
Lovely meal in the evening. Magnificent view from our room.
Visit the old town of Enrice in the mist. Cold misty climate in the evening....
Judith
|
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As couple
|
Guest Nation:
Italy
- Overall Impression:
Execellent |
| |
| Check in date:
02/02/2008
- Check out:
03/02/2008
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
Una suggestiva cornice e un'accoglienza splendida! Il panorama ci ha tolto il fiato e la nebbia ne è stata un valore aggiunto...Abbiamo trovato "il nostro angolo di mondo" nel vostro castello...E torneremo ancora e ancora!
A presto
Ale e Marylù
|
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| |
|
As couple
|
Guest Nation:
Italy
- Overall Impression:
Execellent |
| |
| Check in date:
23/12/2007
- Check out:
24/12/2007
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
Un sogno diventato realtà.
Un luogo fantastico, dall'atmosfera unica; per non parlare della professionalità e cortesia del personale.
Andateci e non lo dimenticherete più |
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With family
|
Guest Nation:
Italy
- Overall Impression:
Very Poor |
| |
| Check in date:
14/10/2007
- Check out:
16/10/2007
- Number of nights:
2 |
| Comfort:
Execellent
|
Courtesy:
Good |
Leisure:
Execellent |
|
| His Opinion: |
|
Buona sera, i nostri clienti ci hanno riferito che il castello è meraviglioso e l'ubicazione splendida. Anche le camere sembrano essere piuttosto confortevoli, ma il Vostro personale in questo Resort non parla l'Inglese (reception, bar ecc) e forse l'unico punto di ristoro all'interno della struttura non è abbastanza rifornito e non fa orari adeguati alla mentalità di turisti dal mondo ! |
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| |
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As couple
|
Guest Nation:
United Kingdom
- Overall Impression:
Good |
| |
| Check in date:
02/10/2007
- Check out:
03/10/2007
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Good |
Leisure:
Good |
|
| His Opinion: |
|
The location and room was amazing. There were some parts of the room that were damaged and the receptionist, whilst helpful, could have conceded that the tap in the bathroom was difficult. If that was a problem with others as she said, they could have shown how to use it. Also , there was very little guest information available when we arrived. A very memorable stay all the same.
|
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| |
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As couple
|
Guest Nation:
Italy
- Overall Impression:
Execellent |
| |
| Check in date:
19/08/2007
- Check out:
20/08/2007
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
struttura di charme |
| |
| |
|
As couple
|
Guest Nation:
Italy
- Overall Impression:
Execellent |
| |
| Check in date:
20/06/2007
- Check out:
21/06/2007
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
Abbiamo usufruito del pacchetto 2 cuori e una suite, ci siamo trovati benissimo, personale cortese, posizione eccezionale con vista sulla valle. Anche la cena e`stata ottima. Unico appunto:ci aspettavamo la camera 1po'piu`grande. |
| |
| |
|
As couple
|
Guest Nation:
United Kingdom
- Overall Impression:
Execellent |
| |
| Check in date:
26/06/2007
- Check out:
27/06/2007
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
The staff was extremely nice & helpful, the room was beautiful and the food was fantastic. |
| |
| |
|
As couple
|
Guest Nation:
United Kingdom
- Overall Impression:
Execellent |
| |
| Check in date:
18/06/2007
- Check out:
21/06/2007
- Number of nights:
3 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Good |
|
|
|
| |
| |
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As couple
|
Guest Nation:
USA
- Overall Impression:
Good |
| |
| Check in date:
14/06/2007
- Check out:
15/06/2007
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Fair |
Leisure:
Execellent |
|
| His Opinion: |
|
Reception office smells like an ash tray. No direction where to park car to bring in luggage. No notice on closing castle doors at night. (locked out). Restaurant manager very helpful, also on duty at reception from midnight on the 14th. (Apologise forgot his name) |
| |
| |
|
As couple
|
Guest Nation:
Italy
- Overall Impression:
Good |
| |
| Check in date:
05/05/2007
- Check out:
06/05/2007
- Number of nights:
1 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
Un panorama indimenticabile, camere curate in ogni dettaglio, menu' dal gusto particolare e dai sapori unici e soprattutto gentilezza, cortesia e alta professionalità del personale.Insomma consiglio a tutti di passare un soggiorno da favola in questa stupenda struttura. |
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| |
|
As couple
|
Guest Nation:
Ireland
- Overall Impression:
Good |
| |
| Check in date:
22/02/2007
- Check out:
24/02/2007
- Number of nights:
2 |
| Comfort:
Execellent
|
Courtesy:
Execellent |
Leisure:
Fair |
|
| His Opinion: |
|
We were disappointed that we weren't informed that the restaurant was going to be closed for dinner prior to our stay. Also felt the hotel could have been sign posted better.
The service was great and very personal and our room was beautiful. |
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| |
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With family
|
Guest Nation:
Italy
- Overall Impression:
Good |
| |
| Check in date:
04/02/2007
- Check out:
06/02/2007
- Number of nights:
2 |
| Comfort:
Good
|
Courtesy:
Execellent |
Leisure:
Execellent |
|
| His Opinion: |
|
Nonostante qualche problema nella stanza (forte vento ed infiltrazione da tutti gli infissi di aria fredda)per il resto E' VERAMENTE MAGNIFICO. PANORAMA DALLA CAMERA STUPENDO. POTREBBE MIGLIORARE ANCORA DI PIU' DAL COMFORT DELLE CAMERE. COMUNQUE SI DEVE PROVARE!!! IN PRIMAVERA O ESTATE SICURAMENTE MIGLIORE PER ALLOGGIARE. |
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| |
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As couple
|
Guest Nation:
USA
- Overall Impression:
Good |
| |
| Check in date:
11/09/2006
- Check out:
16/09/2006
- Number of nights:
5 |
| Comfort:
Good
|
Courtesy:
Good |
Leisure:
Fair |
|
| His Opinion: |
|
Outstanding unique location, helpful, friendly staff. Restaurant never open. Breakfast poor for accomodation of this standard. |
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As couple
|
Guest Nation:
United Kingdom
- Overall Impression:
Good |
| |
| Check in date:
20/04/2006
- Check out:
22/04/2006
- Number of nights:
2 |
| Comfort:
Execellent
|
Courtesy:
Fair |
Leisure:
N/A |
|
| His Opinion: |
|
We enjoyed the hotel very much but a few points:
1. The hotel was difficult to find and this was made worse by the fact that the road leading to the hotel was being repaired and you couldn't drive to the hotel. The hotel itself has nothing on the outside with its name and there are no signs in the town.
2. There was a crack in the ceiling of our room and water came through, also the toilet seat was loose.
3. On check out I had to ask for an itemised receipt and the receptioist got the bill wrong (by double). I had to walk back to car park to get the Internet booking details - however he did admit that it was his mistake when I got back.
4. On the first morning there was only croissants available for breakfast - no ham or cheese.
5. On the second morning there were a lot of staff in the breakfast area taking coffee and some talking amongst themselves. I think for a top hotel the guest and staff should not mix. The breakfast area should be for guests, not staff.
6. Staff English not great - but neither is our Italian!!
In general, as I said, we enjoyed the hotel and the location was fantastic. However, the rate is high and I feel that the service, is good but needs to be better for this price band. All of the above points would not be an issue below EUR140 per night.
Please let me know if you need more information or I can be of more assistance.
Regards
Mike |
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With family
|
Guest Nation:
United Kingdom
- Overall Impression:
Good |
| |
| Check in date:
12/04/2006
- Check out:
17/04/2006
- Number of nights:
5 |
| Comfort:
Fair
|
Courtesy:
Good |
Leisure:
Fair |
|
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