Overall Impression
All published reviews have been personally written by the clients of icastelli.net after their hotel stay!
Score breakdown




































Filter by travel type
Italy


His Opinion: Altri posti sono piu' eleganti,e alla fine era meglio andare a dormire in un bed and breakfast che non in una soffitta.
Poca pazienza da parte del personale, mi e' stato ricordato il prezzo delle camere per tre volte di continuo per giustificare la sostituzione della suite per camere meno eleganti della mia soffitta. Mai piu' in questo posto.
Grazie.
Italy


His Opinion: Per chi cerca relax é l'ideale, ci tornerei volentieri.
United Kingdom


His Opinion: Lumpy matress aside, the biggest problem was how hot and stuffy the room was. The front desk explained it was "winter" (end of Oct) so there was heat only. But it was warm inside and out. "Open the window" I was told, but there is no screen (plenty of flies) and a loud wedding/cleanup right outside. Ah, Italy. Hard to get to but beautiful once found. Surly then friendly valets - outstanding front desk service. Would have loved to have explored the grounds and building, but the wedding precluded that, meaning half the fun of the experience was barred.
Italy


His Opinion: Pensavo in una camera più carina, come da foto visualizzate.
Italy


France


His Opinion: Literie de la suite dépendance très dure - le lit pour la troisième personne très bas et inconfortable - la dépendance située en dehors du château n'est pas au niveau de la catégorie d'hôtel - robineterie de la baignoire à revoir - enfin pas de connexion WI FI et pas de câble possible pour l'internet - enfin aucune chaine de TV française par le satellite - en dehors de ces points, lieu très calme, piscine extra, personnel sympathique, très bons petits déjeuners - la carte des menus est un peu décevante par rapport au prix et à la qualité de la cuisine proposée.
Netherlands


His Opinion: Very nice. One suggestion: it would be good to improve the lunch menu for guests who stay at the castle (swimmingpool) all day.
Italy


His Opinion: la spa era chiusa
USA


Italy


Italy


His Opinion: Cercavo la novità e l'ho trovata!
USA


His Opinion: The castle was beautiful, the staff was decently approachable but at the same time I paid for the valentines package- did not recieve the fruit or champagne until i had asked 3 times.. And never recieved the flowers I was promised. Also- I think that there should be a display of the valentines menu before the guests pay for a dinner they cant eat- I really dislike seafood so was only able to eat about 1 portion of the whole meal.
Thank you!
Italy


His Opinion: Struttura stupenda, cucina ricercata e servita in maniera impeccabile.
Ho soggiornato in una Camera Deluxe, molto spaziosa e ben arredata.
Ottima posizione per visitare Roma, a circa 10km.
L'unica cosa che magari non entusiasma al 100% è il centro benessere, ma quello è un surplus, inoltre chi soggiorna d'estate può usufruire anche della piscina all'aperto!
Lo consiglio assolutamente, soprattutto per un weekend romantico.
Italy


His Opinion: Una serata indimenticabile tutto bellissimo dalla stanza alla cena alla cortesia dello staf consiglio a tutti di andarci almeno una volta!!! Grazie di tutto
Italy


His Opinion: un luogo di incanti e misteri, accogliente e confortevole.
grazie.
Norway


His Opinion: The staf was kind, but no more than they had to be. We had the feeling of "oh, are you guests at our hotel". We are by this meaning to say that you have to take better care of your guests.
The food was marvelous! Our regards to the shef!
All in all we are satisfied with our stay, but we felt a bit left alone :-)
Italy


Italy


Italy


His Opinion: Personale gentile, cucina squisita e particolare, stanze e ambienti ben curati.
Italy


His Opinion: Abbiamo vissuto un sogno.....credeteci ne vale la pena. Grazie di tutto
Italy


His Opinion: E' un vero incanto, ti senti proiettato in altra epoca, ci ritorneremo sicuramente magari in primavera deve essere ancora piu magico.
Italy


His Opinion: E' STATO BELLISSIMO VERAMENTE,MI è STATO REGALATO X I MIEI 18 ANNI.PENSO DI TORNARCI PRESTO PERCHè è VERAMENTE MOLTO BELLO ACCOGLIENTE GRAZIE DI TUTTO
Italy


France


His Opinion: All was excellent.
The unique problem was that the principal activity of Hotel Relais Castello della Castelluccia was seminaries or receptions (mariages, commercial events, ...).
So during the dinner and the nights we were disturbed by noises made during events. Not so important but...
Italy


His Opinion: sicuramente tornerò al più presto!!!!saluti a tutti
USA


His Opinion: Hello, I stayed alone & I loved my stay at the Castello della Castelluccia it was beautiful and peaceful and for the most part everyone was very nice and helpful. Roberto and Gas were very helpful.
1. I had a slight problem at the bar shortly after I arrived - I attempted to purchase a glass of wine but was told by a not too friendly male that there was only grapa or whiskey and made no other suggestions or attempts to assist me and I walked away.
2. I had requested information on getting to the hotel from the airport and was kindly sent an email with the following information " take the train at the airport to get to Roma Trastevere and then take a second train direction Viterbo e/o Cesano and you stop at the train station of Giustiniana. Once you arrive at the train station of Giustinianina, our shuttle which is free of cost can take you to the Castle", I chose to take the train-metro-train-shuttle and quickly became confused when I arrived at the metro because there are 2 Vertbo's and 2 La Giustiana stations. When I called for assistance and spoke to female at the front desk she was polite and told me only where to get off, when I called a 2nd time because I was headed towards Viterbo e/o Cesano she became short with me and sounded frustrated and told me "I don't know how many times I have to tell you" and then hung up. It was only my second call - maybe she had other travelers calling about the same time. Please include a copy of the metro map when sending email to new clients, it will be much easier for them.
3. The shuttle times were not too accomadating, every hour would have been much better.
I look forward to staying at your hotel again - it was well worth the slight confusion I had to arrive there.
Sincerely
Judy Jauregui
Italy


His Opinion: Un paradiso di charme ed eleganza a pochi minuti da Roma!
Vivamente consigliato a chi decide di passare un week end romantico, organizzare il proprio matrimonio o semplicemente rilassarsi, andarci con la propria dolce metà è davvero il massimo!
Italy


Italy


Italy


His Opinion: Grazie per averci regalato una nottata da sogno!!!!
Italy


His Opinion: Ottimo soggiorno da passare in coppia x una splendida giornata veramente particolare ed elegante!!
USA


His Opinion: We wish we could have stayed longer. Fantastic service, friendly staff. What a beautiful place. we had dinner at the restaurant and it was a great experience, from the food to the service from Oscar. We would defintely come back and recommend to everyone we know.
Italy


His Opinion: Un ringraziamento al personale del ricevimento, camerieri, maitre, e tutti gli altri addetti: Persone squisite, disponibili, educate e che ci hanno fatto sentire davvero a casa!. Posto stupendo, che si può descrivere solo dopo averlo visto con i propri occhi! Cucina ottima, complimenti a tutti coloro lavorano nelle cucine!Sicuramente un'esperienza da ripetere nonostante sia un pò costosa....il sacrificio vale! Grazie Mimmo e Isa
Italy


Italy


Italy


Italy


His Opinion: E' stato un soggiorno stupendo!!! Lo consigliamo a tutti!!! Il Castello è qualcosa di indimenticabile!!!
Italy


His Opinion: tutto perfetto per un bel fine settimana con la persona amata