Overall Impression
All published reviews have been personally written by the clients of icastelli.net after their hotel stay!
Score breakdown




































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Italy


His Opinion: Il personale molto cortese e professionale, l'albergo bello, ma la camera un po rumorosa, e la doccia nella vasca perdeva acqua dal cristallo para spruzzo.
United Kingdom


His Opinion: Would definitely say there again; great room; great location. The only thing that let it down was the quality of the food; lamb had to be returned steak very tough. Room service meal very, very poor and expensive
Italy


His Opinion: tutte le aspettative sono state soddisfatte.
Russia



His Opinion: Очень стильный отель, Живешь как в настоящем замке, отличный сад.
USA


His Opinion: garden area and terrace is nice, the room is way overpriced for the experience, location is a bit out of the way. the shuttle to Palermo is not frequent enought.
Italy


Italy


His Opinion: Ottimo Hotel con un giardino fiabesco, ottimo anche il sevizio navetta per la spiaggia. Che dire e' stato tutto perfetto.
Italy


His Opinion: Tutto bene senza riserve
Spain


His Opinion: very nice building and nicely kept
France


His Opinion: We were desappointed by the dinner not so famous. It 's not nomal that clients have to pay for internet connection and don't have any free wifi area. It was the unique hotel during our trip where we could'nt connect....but this hôtel was pleasant.
United Kingdom


His Opinion: beautiful facilities and excellent staff.food in the restaurant (evening) is not up to the standard of the rest of the hotel and is over-priced.
Italy


His Opinion: Mi sento di dire che l'unico neo da sottolineare è che il giorno della partenza, dovendo liberare la stanza entro le 12, ed avendo l'aereo alle ore 22 non abbiamo, nonostante richiesto, una camera d'appoggio e che quindi abbiamo utilizzato gli spogliatoi della piscina. Per un hotel del livello d Villa Igiea mi è risultato una forte caduta di stile. Grazie
USA


His Opinion: The room was not ready when we arrived at 1:30 pm and thus had to leave luggage in storage. It was a little inconvenient but understandable.
Italy


His Opinion: struttura milto bella.necessita di una ristrutturazione esterna e di ...una mano di nuova tinta.... nel cxomplesso ottima accoglienza personale gentilissimo e parco splendido ed ottimamente gestito. da raccomandare agli amici!
Italy


His Opinion: Ho già visto che altri lo hanno fatto notare....un Hotel di questo livello non puo' chiedere 6 euro/ora per la connessione internet....dovrebbe essere un servizio incluso nel prezzo.
Estremamente gradita la gentilezza del personale.
Italy


Denmark


His Opinion: Quality - and prices - are very high, so we were very surprised 1) that internet access is not included in the price of the room but costs as much as 6 Euro per hour, and 2) that the hotel could not provide us with an electrical adaptor for our pc but sent us to the shops to buy one. It cost as little as 10 Euro, so I would strongly recommend that the 5 star hotel invest in one in order to avoid frustrations like ours.
United Kingdom


His Opinion: The room was not available until 3:30pm.
For a Deluxe room the bedroom was small and the bathroom smaller still.
Switzerland


Italy


His Opinion: hotel di grande charme con un'atmosfera incantevole . Posizione ottima sul mare e a pochi minuti dal centro di Palermo . Ritorneremo sicuramente ....il soggiorno presso Villa Igea da solo vale il viaggio a Palermo !
USA


His Opinion: Room wasn't ready at first, even though we arrived late in the afternoon. Very inconvenient location, entailing a Euro 25 taxi ride to the Center. There was a half-consumed bottle of water in our room when we entered and a half bottle of Coca Cola in the barely-operating mini-bar. Excessive mildew in the bathtub.
Italy


His Opinion: Albergo che fa rivivere l'emozione del passato. Atmosfera piacevole e distensiva.Complimenti per il servizio.
Italy


His Opinion: Struttura splendita ma con una gran bisogno di rinnovo. L'acqua calda impiega dieci minuti ad arrivare in bagno, personale disponibile, cortese e professionale.
USA


Italy


His Opinion: Unico punto debole secondo il Geom. Montuschi che ha alloggiato presso di Voi è il ristorante, che secondo lui non è all'altezza di tutto il resto (camere, ospitalità, posizione etc.)
Spain


USA


His Opinion: This hotel is wonderful, however the rooms, both guest rooms and public rooms could use freshing up a bit. The rooms were tired, the air conditioning in our room did not work effectively, and there were numerous flying insects in the room.
The staff was exceptional and very helpful. The restaurants and other facilities (pool, bar) were excellent.
Bermuda



His Opinion: The staff is fantastic, in particular Ignacio, Vincenzo and Filippo.
It is because of them that we enjoy our stay.
The dining room and the bar at night are a bit dreary. Bar could be spruced up a bit.