Ihr Kommentar: We loved the place, and specially the view, but we had several problems. The first one: even I asked in a special mail if we would be able to leave my aunt and my mother by the door, WE COULDN´T. They were repairing the acces street, and nobody told us. We tried to get close to the door and we couldn´t . They had to walk down the street. Apart from that we were told to go to a parking nearby with all our luggage (6 bags) and to come walking, that the residence was just 150 meters away. Nobody told us there were so many stairs to climb!!!! It was very dissapointing! As we arrived in the afternoon, Fabiola, who was very kind and nice, gave us the keys of our rooms, but we received no password for the internet conection.I really needed the connection to speak with my children at home. The second big dissapointment was the next morning. Fabiola kindly arranged with someone that would come and help us with our luggage, at midday, when we were planning to leave our rooms. We went for a walk and when I came back one of the maids was in our rooms, cleaning, and she had taken all our stuff from one of the rooms and put it together in another one. I consider this a big failure, not only because she shouldn´t have touched our things, but because of this we left several things forgotten. One was the charger of my computer, (wich costed me 59 euros to replace, and it is not the original) and the second important thing was our "mate" and "yerba" which meant we could not have any more mates for the rest of our trip, as they don´t sell it in Italy. In conclusion, we loved the place, specially one of the rooms (moon and stars) but the services were very poor, not what one would expect of a place like this. Thanks for listening Beatriz

Ihr Kommentar: No air conditioning minimized full enjoyment of the room...

Ihr Kommentar: We had a wonderful stay. The property was beautiful and staff very friendly and professional. They really made us feel welcomed. We were disappointed that our shower drain was plugged so taking a shower was difficult, and we realized it after the front desk had closed. And, the bathrooms could have been cleaner. But, other than that we really enjoyed our stay.