What are our guests' most frequent inquiries?

• Hi, What are the breakfast timings? Is it possible to catch 0740 train to Prague after having breakfast in the hotel? Regards Deepak
  
  
  • Tuesday, 26 July 2022
  • Thank you Deepak for your question! Official breakfast hours are from 7 - 11 AM. It would be cutting it extremley close. Upon request, we can prepare breakfast for you slightly earlier or have a breakfast box assembled to go. Best regards, Balázs.

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• I am travelling with my granddaughter so would like a double twin/single room - are the beds separable?
  
  
  • Tuesday, 13 June 2023
  • Dear Guest, please book a Grand Luxury Room which has 2 Full Size Beds, so it is a perfect fit if you need twin beds. Warm regards, Reservations at Aria Hotel Budapest

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• Hello I am looking to ok for 3 days this coming weekend. St the hotel do you have thermal baths?
  
  
  • Thursday, 2 November 2023
  • Dear Sir/Madam,
    
    Our lovely Harmony Spa is at our guests' service every day from 7am till 10pm, offering a swimming pool, a jacuzzi, a sauna, a steam room and a gym.
    
    Your Sincerely,
    Kinga Tar
    Front Desk Agent

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• is the room service 24/7? and does the room’s sound system connect to phone over Bluetooth ?
  
  
  • Monday, 20 February 2023
  • Yes, the room service is available 24/7. Phones can't join to the sound system, you can enjoy music directly from the TV which is connected to all sound system.

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• Hi I am looking to book in December for the christmas market - how far away is the hotel?
  
  
  • Thursday, 30 June 2022
  • We're only steps away from one of the main Christmas Markets in Budapest - right in front of the St Stephen's Basilique. The other main market, at the Vörösmarty Square, is a 10-minute walk away from the hotel.

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• Hello, is it possible to get to the Hungo exhibition center from the hotel by public transportation? How long does it take? Thank you.
  
  
  • Monday, 3 March 2025
  • Hello dear Sir or Madam,
    Hungexpo is around 20-30 minutes from Aria with public transportation. You need to take Metro 2 (red line) and a Hungexpo bus from there. Warm regards - Aria hotel Budapest by Library Hotel Collection

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• does the hotel have elevators, i am handicapped can not walk up many stairs, a few ok
  
  
  • Sunday, 9 February 2025
  • Dear Sir or Madam,
    
    Thank you for your question!
    
    Each section of the hotel has elevators to make every part of the building easily accessible.
    
    Kind Regards,
    Szilárd

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• Also is there a large bar to relax inside in the hotel
  
  
  • Thursday, 10 October 2024
  • Yes, we have the stunning HighNote Skybar in the hotel.

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• I’m looking for 2 single rooms . 22-25 March . Can you give me a price please? Many thanks
  
  
  • Tuesday, 26 September 2023
  • Dear Guest, we would love welcome you in March, next year. To get a proper rate offer and to find the most appropriate room please check availability on Booking.com or write directly to us.
    Warm regards,
    Csenge, Aria Hotel Budapest

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• Hi, thinking to book Aria hotel - could you please let me know how much does the airport transfer cost? Are you still doing cheese and wine ?
  
  
  • Tuesday, 4 April 2023
  • Hello from Aria Hotel Budapest,
    absolutely - we do Wine & Cheese everyday which is complimentary for all guests. The Transfer with E-Class Mercedes is EUR 78 from the airport to the hotel.
    Warm regards,
    Csenge
    Reservations, Aria Hotel Budapest

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• my wife need gluten free. can you organize to give gluten free meal? best regards
  
  
  • Sunday, 16 April 2023
  • Good afternoon!
    Thank you for the information, however for me to be able to process it, could you please provide me with the name under which the reservation was made? Could you also please send me the reservation number?
    Kind regards,
    Vivien Villam

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• Dear Sir/Madam, Does hotel have its own underground garage? Thank you in advance
  
  
  • Friday, 18 October 2024
  • We provide valet service and parking option in our contracted garage.

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• Do you offer a laundry for guest use?
  
  
  • Thursday, 2 November 2023
  • Dear Sir/Madam,
    
    I am happy to inform you that our hotel indeed offers laundry services to our esteemed guests for an additional price.
    
    Yours Sincerely,
    Kinga Tar
    Front Desk Agent

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• How many rooms
  
  
  • Wednesday, 22 November 2023
  • Dear Guest, our musically inspired hotel has 49 rooms and suites in total.
    Warm regards,
    Reservations, Aria Hotel Budapest

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• Hi, do you still offer complimentary wine and cheese each afternoon?
  
  
  • Friday, 4 October 2024
  • Yes, we still offer complimentary Wine and Cheese with live music each afternoon between 4pm and 6pm.

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• Is the swimming pool open? how big is the swimming pool?
  
  
  • Saturday, 26 November 2022
  • Good day,
    Thank you for contacting us! Our Award Winning Harmony Spa open from 7 am to 10 pm daily. The swimming pool is 35 foot (10,5 m long).
    Best regards,
    From Aria

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• Hello, I am planning to visit and I have two kids one is one year old and other is almost five years old. Which room should I book and for how many people? Thank you
  
  
  • Tuesday, 27 February 2024
  • Dear Guest, Our Aria Signature Room with City View and Opera Suite offer a king bed, and a pullout sofa bed, both could be a nice choice for a Family.We can place a crib in the room for the baby.Kind regards, Petra

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• what kinds of room can make a connection room? how about the terrace room can make a connection room? thanks
  
  
  • Monday, 23 January 2023
  • Dear Guest,
    we have many options to have connecting rooms, the easiest is to book a Luxury Room and an Aria Signature Room with Music Garden View and ask for a connecting options. To have them guaranteed please inform us before.
    Regards
    Aria Team

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• Is the rooftop bar open in January. Also is there a large bar area to sit in if rooftop bar is not open?
  
  
  • Wednesday, 9 October 2024
  • Yes, our HighNote Skybar is open all year round.

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• Hello, do you offer a one room for a family - 4 guests. Two adults and two kids (9,12 y) ?
  
  
  • Wednesday, 22 March 2023
  • Hello,
    absolutely! You can either choose our Family Duet (1 Luxury Room and 1 Aria Signature Room with Music Garden View) or an Opera Suite plus a Grand Luxury Room, which can be opened together. Let us know if you have questions!
    Reservations, Aria

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• Is the valet service optional? Can I organize the parking with the hotel but drive the car to the garage myself? Also, do the car keys have to stay at the reception or can I keep them?
  
  
  • Wednesday, 15 January 2025
  • Yes, when you would like to, you can take your own car to the garage, escorted by one of our colleague. Naturally we will not charge the valet parking fee in this case. You can also keep your car key, however the token needs to be at the Front Desk.

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• how can I guarantee 2 rooms next to each other?
  
  
  • Monday, 12 June 2023
  • Dear Guest, you can book a Luxury Room and an Aria Signature Room with Music Garden View for instance which rooms are available to be next to each other or even to be connected. There are other options too like Suite and a Grand Luxury.
    Regards, Aria

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• Morning, I am looking at booking a 3 night stay with the non prepaid policy. If I decide to reduce the stay to 2 nights at a later date is this ok?
  
  
  • Friday, 13 January 2023
  • You are free to reduce the lenght of stay any time while outside of the cancellation period.

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• Hii I want to understand I want 1 room for 3 people And its shows me only 1 king bed How 3 people can sleep on one bed Thank you Richard
  
  
  • Tuesday, 22 October 2024
  • Dear Richard, we recommend the Aria Signature Room with City View. This room has an American King Size Bed (200x200 cm) plus a Sofa Bed (200x130) which can be made as a convenient extra bed for the third person. Looking forward to greet you at Aria!

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• hi is the sofa turns to a sofa bed ?!
  
  
  • Thursday, 4 May 2023
  • Dear Guest,
    yes, if you book a room with a Sofa Bed - like our Aria Signature Room with City View or an Opera Suite.
    In both cases the Sofa can be made as an extra bed for one adult or two small kids.
    Warm regards
    Reservations, Aria Hotel Budapest

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• Hi looking to book your hotel for myself and my two daughter What’s room do I need to book for 3 adults
  
  
  • Friday, 24 November 2023
  • The Aria Signature room with City View or the Opera Suite are the most comfortable options for 3 adults.

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• Do you have rooms withput carpet/moquette? Thanks
  
  
  • Monday, 4 March 2024
  • We do have some rooms that are only partially carpeted, however all our rooms have carpets.

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• Hello! We plan to come with our 8 year old daughter. Are there any time restrictions for her at the SPA/pool? Many thanks!
  
  
  • Wednesday, 12 February 2025
  • Children of all age are welcome to use the Spa with adult supervision any time during opening hours.

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• hello, we are planning to stay at Aria Signature - King Room with Sofa. I couldn't find the photo of sofa? we are planning to stay 3 people in the room. Just want to be sure how big and comfortable the sofa is.
  
  
  • Friday, 25 August 2023
  • Hello,
    when you check the first photo of this room type you will see a black Sofa between the King Size Bed and the window. That Sofa can be opened for an extra bed for an adult. If you wish we can send additional pictures as well.
    Reservations

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• Please confirm current COVID entry requirements into Hungary from the uk. Thanks
  
  
  • Tuesday, 28 July 2026
  • Many thanks for the inquiry.
    COVID tests are needed for entry in Hungary or a valid EU vaccination certificate.
    EU certificate for vaccination can be considered as a valid permission for entry.

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• How far are you from the Viking terminal and can you organise airport transfers.
  
  
  • Tuesday, 28 July 2026
  • Dear Sir or Madam,
    
    Thank you so much for your interest in staying at Aria Hotel Budapest.
    
    Our hotel is located in the heart of the city, the Viking dock is roughly 1,5 miles away from us. We are happy to organize a transfer from the dock to the hotel with a Mercedes E Class car for €28.00 and from the hotel to the dock for €19.00. Also, we are able to organize a transfer to the hotel from the airport with the fee of €58.00, while from the hotel to the airport would be €45.00. Should you have any further questions in mind, please do not hesitate to ask.
    
    Kind regards, Petra
    

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• Hi Is the afternoon cheese and wine reception included in all the room options
  
  
  • Tuesday, 28 July 2026
  • Yes, the Wine and Cheese service is indeed included as one of our Free at Aria services for all our hotel guests. We trust you can come and enjoy in the near future.

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• do you have parking?
  
  
  • Tuesday, 28 July 2026
  • Thank you for your e-mail and for your interest!
    Please be advised that our hotel is located in a protected, cultural heritage area in the heart of the city, where only selected taxis and limousines are permitted to enter. If you wish to enter with your car, please let us know the license plate number and we would be happy to forward it to the local authorities. We also provide valet service and parking option in our contracted garage (a flat daily parking fee of approximately 12 000 Ft - €40). Our Bellman colleagues would be happy to help you with parking the car. Whenever you need your car, you will have access to the street, but please inform us 15 minutes before you would like your car to be available in front of the hotel.
    Please let me know if there is anything else I may assist you with. Kind regards, Petra

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• Hi there am Paul from Scotland Glasgow I no some hotels can get you VIP tickets or on the guest list to any nightclub can you do that thanks
  
  
  • Tuesday, 28 July 2026
  • Dear Paul,
    Greetings from the Aria Hotel Budapest! Thank you very much for contacting us!
    We are pleased to recommend you the following nightclubs: Ötkert, Story, Lock, Yellow.
    If you are interested in any of the above clubs, then please feel free to let us know your date and time preference and we would be more than glad to reserve VIP tickets for you.
    If there is anything we can do for you, please feel free to write us at any time, we would be happy to assist you.
    With warm regards,
    Eszter Slezák
    Concierge

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• Are you organising any special Christmas dinner? Is it possible to book it even if we don’t stay at the hotel? How much it costs? Thank you
  
  
  • Tuesday, 28 July 2026
  • Dear Guest, we are glad to inform you that we are going to have a special Christmas menu on the 24th, 25th and 26th of December, which you can book in advance even if you are not staying with us as a hotel guest. Warm regards, Aria Hotel Budapest

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• Hello Do you have twin rooms? Thank you
  
  
  • Tuesday, 28 July 2026
  • Dear Guest, yes, absolutely - our Grand Luxury Room with 2 Full Size Beds is the room type you are going to need. :-)
    Warm regards,
    Aria Reservations

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• Would you please send details of your airport shuttle service. we arrive on 1st January at 15.35. Flight numberEZY 8425. Thank you. Karen Gorman
  
  
  • Tuesday, 28 July 2026
  • Dear Karen,
    so many thanks for your message! The amount of the transfer from the airport is €58.00 with an E-class Mercedes. If you would like to arrange it, then we would like to ask you to send us the expected arrival time and flight number.
    Aria also offers our guests a unique experience, a brand new Hotel Car Service with an environmental friendly luxury car, the Tesla. It is available at a cost of €76.00 from the airport.
    For your convenience, we can simply charge the transfer amount to your room account, which can be settled upon your departure. Please let us know if we can arrange the one of the above transfer for you.
    Looking forward to your stay at the Aria!
    Aria Hotel Budapest Reservations

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• Hi, my name is zeina ouais, I’m looking at staying at your hotel tomorrow, from 6-8 October I want to know if we can have a room with 2 beds?
  
  
  • Tuesday, 28 July 2026
  • Dear Zeina, Yes our Grand Luxury rooms come with 2 seperate beds, that's the room type I would recommend you to book. Kind Regards, Balázs Puskás

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• Hello, Do you have smoking rooms at all, and I want to make a reservation for 8/2/21 to 14/2/21 when will I be able to do this. Thanks
  
  
  • Tuesday, 28 July 2026
  • Thank you for your email and for your interest! We kindly inform you that based on legislative laws we are a strictly non-smoking hotel, for that reason it is not allowed to smoke in the guestrooms or public areas at any times, however we have designated areas in the High Note Skybar where you can smoke. Our rates for February 2021 will be published in March 2020. In the meantime we stay at your disposal in case of any further questions. Kind regards, Petra

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• Hi! Was wondering if your hotel offers covid testing for Americans returning back to US or if the clinic is close by?! Thank you
  
  
  • Tuesday, 28 July 2026
  • Dear Guest, yes, we can arrange COVID tests in the hotel. If you need this option, please let us know your preferred date and time. Cost of this option is 30 000 forints (~EUR 85)/person, it can be added to your room bill. Regards, Reservations, Aria

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• Hi do you have a lap swimming pool? How big is it?
  
  
  • Tuesday, 28 July 2026
  • Good Day, In the Harmony Spa you can find a 35 foot heated pool (water is 28°C). Sincere regards, Aria Hotel Budapest

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• hello. could you please advise if 3rd person can be placed in any type of room? Also please confirm if SPA is working normally. Thanks
  
  
  • Tuesday, 28 July 2026
  • Dear Guest,
    absolutely, the Aria Signature Room with City View or the Opera Suite would be the perfect match for you. Both room types have Sofa Bed which can be made as extra bed. The Harmony Spa is operating normally from 7am to 10pm. Regards, Aria

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• hi , I would like to know if you still have the wine and live music session? Also, does the spa open fully? Thanks, Lulu
  
  
  • Tuesday, 28 July 2026
  • Dear Lulu, thank you for your message! We still have the wine & cheese reception in the afternoon, the live music is not yet available. Our Harmony Spa is fully operating from 7am to 10pm. We are looking forward to greet you at the Aria soon! Csenge

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• Hello, I am allergic, I was wondering if you have all rooms with carpeting floor, thank you,
  
  
  • Tuesday, 28 July 2026
  • Dear Guest, some of our rooms have full carpeting and some of them are with half tiles and half carpeting. For allergic guests we do ozone cleaning before the stay and happy to offer anti-allergic linen beddings as well. Looking forward to greet you!

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• which of your suites have an extra power room or two bathrooms? Also— can you guarantee connecting rooms? I would appreciate options for connecting room or a suite with at least a bath and a half for June 8-12, 2022 for two adults
  
  
  • Tuesday, 28 July 2026
  • Thank you for contacting us with your inquiry. In case you book 2 rooms (1 Luxury Room and 1 Aria Signature Room with Music Garden View) and you ask them to be connecting rooms, we can allocate them to be a Family Duet with 2 bathrooms.

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• I am looking for large luxury king room for long stay start for 10 days extendable from 7/11 till 17/11 i am already in budapest. room have balcony ?
  
  
  • Tuesday, 28 July 2026
  • I'm happy to inform you that we do have rooms with balcony, but not in the Luxury King category - these are our Terrace King rooms. Furthermore, please be advised that the hotel is sold out for 12-14. November. Kind regards, Rita

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• I was looking to book the 2x double beds room for 3 adults staying in May next year but it doesn’t seem to let me, or show as an option.
  
  
  • Tuesday, 28 July 2026
  • Dear Guest, we are glad to inform you that actually it is available to book Aria until the end of October, 2023 - we are showing 18 months availability and rates. If you would like to book a double room we recommend Luxury or Aria Signature Rooms.

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