What are our guests' most frequent inquiries?

• Can I get a ocean view, and private pool, how close to the city center
  
  
  • Saturday, 26 October 2019
  • All of our suites offer ocean views, all of our suites have either private plunge pools or jacuzzis, the hotel is located just off the main street of Oia, at the heart of Oia village

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• Do you have also available cave pool?
  
  
  • Saturday, 26 October 2019
  • Depending on the room type you are interested, our plunge pools are either cave plunge pools or open-air plunge pools

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• Hello the junior suite has a pool? I seen pictures showing pool and aome Hot tub
  
  
  • Saturday, 9 March 2024
  • Junior suites have a hot tub on balcony.

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• Hello! Does the Honeymoon Suite with Hot Tub and Caldera View has the sunset view as well?
  
  
  • Saturday, 9 March 2024
  • From Aspaki, the sunset can be viewed only from our top-level Exclusive Suite and only during certain months, not throughout the summer.

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• Is the exclusive suite pool full private ? I.e no one can see us ?
  
  
  • Saturday, 9 March 2024
  • We have 3 Exclusive suites. They are quite private.

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• Hi, Can you please give me an idea were I can park if I rent a car?
  
  
  • Saturday, 9 March 2024
  • The post office parking lot in Oia is the closest point to our hotel for cars to park. From there, access to hotels situated on the Caldera, including ours, is available only by foot on cobble pathways.

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• canecellation policy??
  
  
  • Saturday, 9 March 2024
  • Depends on the type of room you book.

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• Hi, I would like to confirm if two bedrooms cave pool suite with private pool and volcano view has a direct view of blue domes ?
  
  
  • Tuesday, 3 September 2024
  • yes it also has blue dome view

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• Hi there, do you provide access to a private terrace to watch the sunset? Is that available upon request or do I have to inform the hotel beforehand?
  
  
  • Saturday, 9 March 2024
  • We do have a sunset terrace, located just above our Oia Castle Hotel. We always advise our guests at Aspaki that, should they wish to go to the terrace, they need to book a spot with our front desk, as it can accommodate maximum 6 people.

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• I’d be interested in knowing how far a walk are you from Oia center? I’m also curious as to does your your facility have a lot of steps?
  
  
  • Saturday, 9 March 2024
  • Aspaki hotel is located in the center of Oia. The village is mostly covered with steps, so as our hotel too.

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• Kids are allowed ?
  
  
  • Saturday, 9 March 2024
  • Kids are allowed above the age of 11.

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• Would early checkin be possible for a pool suite with two bedrooms for Fri 6th of May?
  
  
  • Saturday, 9 March 2024
  • Early Check in cannot be guaranteed, as it completely depends on daily schedule.

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• Dear host, I wanted to ask is the cave style pool connected from within the suite and opens up to a view of the volcano? The single bedroom cave villa with private pool.
  
  
  • Saturday, 26 October 2019
  • We do not have cave style pools with access from within the suite, access is only from the terrace of the suites offering plunge pools

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• hi, are you guys open on Dec 2023/Jan 2024? saw there’s no availability on booking
  
  
  • Saturday, 9 March 2024
  • Our properties operate from March to October.

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• Hi do you have gym
  
  
  • Saturday, 9 March 2024
  • Unfortunately not.

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• Is this room (Junior suite with hot tub) at Aspaki or Oia castle please confirm
  
  
  • Wednesday, 22 April 2026
  • It is for Aspaki, Oia Castle has a different listing on booking.com

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• HI, do you have a spa or amenities available to book?
  
  
  • Saturday, 9 March 2024
  • We do not have a Spa in the hotel but we organise massages in your room.

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• Hi. At booking.com, queen beds are suggested for 1 people. Can the deluxe villa with 2 queen beds fit 4 people? How many rooms are there in the villa?
  
  
  • Saturday, 9 March 2024
  • Queen sized beds are suggested for two people, not 1. The Two bedroom villas can perfectly fit 4 people.

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• Hello! Does this suit has the sunset view?
  
  
  • Saturday, 9 March 2024
  • From Aspaki, the sunset can be viewed only from our top-level Exclusive Suite and only during certain months, not throughout the summer.

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• Hi can we see sunset from the rooms ?
  
  
  • Saturday, 9 March 2024
  • From Aspaki, the sunset can be viewed only from our top-level Exclusive Suite and only during certain months, not throughout the summer.

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• Can I request roll away bed
  
  
  • Saturday, 26 October 2019
  • Our Junior Suites cannot accommodate more than 2 persons

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• Is the honeymoon suite has a full privacy ?
  
  
  • Wednesday, 6 May 2026
  • The most private suites are the exclusive suites. Due to the location on the cliff, all suites are one on top of others as a result partial views of the balconies can be overlooked by the near by or top rooms.

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• Can you see the blue domes from Exculsive suite?
  
  
  • Wednesday, 6 May 2026
  • Exclusive suites have the best blue dome views

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• Hi, i saw many photos of the exclusive suit i want to book but i want to make sure it the pool in the third photo. How can i make sure of this?
  
  
  • Wednesday, 6 May 2026
  • Dear Sir/Madame,
    
    Please note that booking.com can offer only room category so if we have 3 rooms from the same category, the interior design and layout are unique. Room allocation is done based on availability.

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• We are looking to book the junior suite with a hot tub. Do you also have a shared pool we could access? Many thanks
  
  
  • Wednesday, 6 May 2026
  • The hotel does feature a common pool and restaurant.

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• Hi Do you offer heated private pool? Thanks
  
  
  • Wednesday, 6 May 2026
  • All our pools are heated.

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• Do you have Wifi in the rooms?
  
  
  • Wednesday, 6 May 2026
  • We have Wifi in all of our suites and facilities of our Hotel.

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• Is the exclusive suite with hot tube has a full privacy or semi
  
  
  • Wednesday, 6 May 2026
  • Exclusive suites have the best views as they are located on best floors and location of the hotel. The privacy level is very high.

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• Hi, do the junior suites have a view of the blue domes or just the water? Can more photos be provided?
  
  
  • Wednesday, 6 May 2026
  • Junior Suite have views of the sea and volcano. Best blue domes views are available from the exclusive suites and the honeymoon suites.

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• Hi Asapaki Team; I hope all is well You hotel looks great! I have question regards to : Cave Pool Suite with Private Pool and Volcano View As for Cave Pool: Is it full privacy ? Can I have more photos, please ? Is the cave pool same as private pool ? thank you, Kind Regards; Abdulla
  
  
  • Wednesday, 6 May 2026
  • The cave pool suite at Aspaki feature either cave pool on balcony or plunge pool on balcony. The cave pools are more private than the plunge pools.
    
    However the most private suites are the Exclusive Suites with private pools or the Riverpool suite.
    
    

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• Hi I would like to know about the cave pool suit with volcano view and private pool, is the cave pool inside and is it heated ? Can arrange PCR ?
  
  
  • Wednesday, 6 May 2026
  • All our pool suites are heated have the pools located on the balcony overlooking the sea and Caldera. PCR can be organized at the hotel via our partner doctor.

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• Hi, What is the fastest way to move from Fira, center to your hotel? Do you offer any service? What would be the earliest check-in for me? Is it possible to be earlier than 15:00? Do you serve breakfast in the room? Thank you.
  
  
  • Wednesday, 6 May 2026
  • Transfer can be organized to our hotel, the fee depends on the location. Check in time is at 15:00 and breakfast can be served in the suite.

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• Hello, We’re planning to go this December. Is the cave pool heated? Thanks! Jerynn
  
  
  • Wednesday, 6 May 2026
  • Hotel is open until November and yes all our pools are heated.

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• Hi how much is the cave pool that leads out to the sea cost per night please? the one that leads from inside to outside
  
  
  • Wednesday, 6 May 2026
  • The riverpool suite which features the pool starting from the cave and ending outside with the view of the sea.
    Prices are available directly online when making a search for your dates.

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• Do you allow children 11 years old?
  
  
  • Wednesday, 6 May 2026
  • For safety reasons we accept children from 12 years of age and up.

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• is there a general swimming pool and bar ?or only personal pools per room
  
  
  • Wednesday, 6 May 2026
  • Hotel offers a common pool area and restaurant on site

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• Does your junior suite have sunset views?
  
  
  • Wednesday, 6 May 2026
  • Our Aspaki Hotel has Caldera, volcano and blue dome view, it doesn't have sunset view.

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• how much is room with private pool?
  
  
  • Wednesday, 6 May 2026
  • Prices are available online and include taxes and breakfast.

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