What are our guests' most frequent inquiries?

• Hello! Is there a possibility of an underground parking/garage? If so, how much is the fee? Roxana Popescu
  
  
  • Friday, 12 May 2023
  • Dear Miss Popescu,
    
    unfortunatly we dont offer any parking spaces. Next to us there is a Public-garage wich costs 35€ per day.
    
    Kindest Regards
    Parkhotel Schönbrunn

  ---

• Hi we are a family of 2 adults and 3 kids... (7,7,9) we would like to book a room in your hotel but options are only 2+2 can we book 2+2 and ask for extra bed?
  
  
  • Sunday, 10 July 2022
  • Dear Guest,
    
    due to fire protection ou rooms are only for a occupancy of 4 people in one room.
    
    Best regards
    
    Parkhotel Schönbrunn

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• Hi , Executive Room for 3 adults is including extra bed ? Thank you
  
  
  • Sunday, 19 June 2022
  • Dear Guest,
    
    if you book an executive room for 3 people, you will get either an extra bed or an couch for adult in the room.
    
    Best regards
    Reception

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• Hi I would like to travel with our small dog How can I book it.
  
  
  • Sunday, 17 July 2022
  • Dear Mrs./Sir
    Just book the room as usual! The rate for the pet is € 17,- per day and will be added manually to your invoice.
    Kind regards
    Parkhotel Schönnbrunn
    Reception

  ---

• We are landing in Vienna airport at 11.30pm and planning a taxi to the hotel. Is check in available during the night please? Thanks in advance
  
  
  • Monday, 12 June 2023
  • Yes, the rezeption is open24/7
    

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• Hello! How much is the breakfast?
  
  
  • Friday, 16 September 2022
  • The breakfast costs 22 Euros per Person

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• Do you have an iron available to use please x
  
  
  • Thursday, 14 March 2024
  • Dear Sir or Madam,
    
    we offer irons and iron boards at the property to our guests free of charge, when requested.
    
    Kind regards,
    
    Samuel Barth

  ---

• Dear Hotel! What is the parking (by car)option at the hotel? Many thanks and kind regards, Judit
  
  
  • Saturday, 13 July 2024
  • Good day Sirs and Madames,
    
    next to our hotel there is a public garage and there you can park your car. The price is 40,00€ for 24 hours.
    
    Kind regards,
    
    Reception

  ---

• Hi, How do I book a Deluxe Double room to have a bathtub guarantee? Thanks.
  
  
  • Saturday, 7 January 2023
  • Dear Guest,
    Please just write a Comment that a Bathtube is needed.
    Regards
    

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• Can you confirm car park location
  
  
  • Wednesday, 23 August 2023
  • Public Garage next to the hotel. Hietzinger Hauptstrasse 10, 1130 Wien

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• Is there a swimming pool?
  
  
  • Friday, 23 June 2023
  • Dear Guest,
    
    thank you very much for your message.
    
    Unfortunately, we do not have a swimming pool in our hotel.
    
    We do offer the sauna and gym area in our neighbour hotel Maximilian, the costs are EUR 10.00
    
    
    Best regards
    Front Office
    

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• Dear sirs, do you have a gluten free and diary free options for a breakfast and dinner at your hotel ? Thank you. Jana
  
  
  • Tuesday, 24 October 2023
  • Yes we have but please just let us know before.
    Kind regards
    Parkhotel Schoenbrunn
    Front Desk

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• Hi, does the executive room come with a bathtub? The picture shows a bath but the description only says shower
  
  
  • Tuesday, 1 August 2023
  • Hallo yes most of our executive room has a bathtub, you can ask in the reception desk during Check In.
    

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• Our flight arrives in at 1:30am. Are we able to check in at 2:30am/3:00am?
  
  
  • Thursday, 19 October 2023
  • Our reception is available 24 hours.
    
    Best regards
    
    Nicolas Rath

  ---

• hello what happens if your flight is late in the evening and it is delayed and it is past midnight when we arrive at your hotel
  
  
  • Friday, 22 November 2024
  • 
    We are open 24/7 and you can arrive at any time

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• How far is the hotel from the city centre?
  
  
  • Sunday, 25 February 2024
  • Dear Sir or Madam,
    
    the city centre is about 20 to 25 minutes away from the hotel by subway train.
    
    Kind regards,
    
    Samuel Barth

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• Hello , coffee maker or kettle ?
  
  
  • Monday, 18 December 2023
  • Dear Sirs and Madames,
    
    Kettles we have in our rooms.
    
    Kind regards.

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• Hello I am arriving around 7 in the morning ? Is it possible to have early check in or do i have to book the previous night as well? Thanks
  
  
  • Sunday, 23 July 2023
  • Hallo
    
    Thank you for your message.
    
    We are happy to note your request in your reservation and will do our best to fulfill it.
    
    If you have any questions, we are always at your disposal.
    
    With best regards

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• Hi, May I ask how much the laundry costs? Thanks!
  
  
  • Thursday, 23 May 2024
  • Dear Sirs and Madames,
    
    we have a laundry list in our hotel.We have alot of different prices.
    
    Kind regards

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• Do you provide a hair dryer?
  
  
  • Friday, 26 April 2024
  • Dear Sirs and Madames,
    
    Of course we provide a hair dryer.
    
    Kind regards

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• hi I want connected rooms available?
  
  
  • Thursday, 8 June 2023
  • Dear Guest,
    
    we have some rooms with connecting doors in the executive category only if the availability is given.
    
    Best Regards
    
    Parkhotel Schönbrunn Team

  ---

• how much is breakfast?
  
  
  • Friday, 15 March 2024
  • Dear Sir or Madam,
    
    our breakfast buffet is 28,- € per adult per day.
    
    Kind regards,
    
    Samuel Barth

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• is there an elevator?
  
  
  • Tuesday, 30 August 2022
  • yes
    
    it is

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• Good evening, Is the couch in the junior suite long enough for a 5 year old (approximately 122 cm tall) to sleep on? Booked for 2 adults & 2 children
  
  
  • Wednesday, 15 June 2022
  • Dear Guest,
    
    our couches have enough place for adults, so it is enough place for children.
    
    Best regards!

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• Hi If we stay in your hotel I distance to city center is 6km. What means of transport are there to city center from hotel. Do you have a shuttle bus
  
  
  • Saturday, 25 November 2023
  • Dear Sir or Madam,
    
    we do not offer a shuttle service. The public transport options are the subway line U4 aswell as the tram line number 60.
    
    Kind regards,
    
    Samuel Barth

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• Dear Sir, we would be interested in staying at your hotel for 3 adults and 1 child. If possible in an apartment - Suite, but with two separate rooms. Thanks in advance.
  
  
  • Monday, 23 January 2023
  • Dear Guest,
    
    our Suites are seperated in one living Room and one Bedroom.
    You have the possibility to request an extra Bed for a 3rd Person

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• Re possible stay 5th to 9th December The Ryanair flight from Dublin arrives VIE at 21.25h. How much is a taxi or hotel-organised transfer ?
  
  
  • Saturday, 8 October 2022
  • Dear Guest, we can arrange a shuttle/cap from the airport to the hotel and otherway around, for 36,00 EUR fixprice.
    
    Best regards
    Your Austria Trend Parkhotel Schönbrunn Team

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• Can I park there?
  
  
  • Tuesday, 8 October 2024
  • Dear Sirs and Madames,
    
    we do not have a hotel garage. Next to our hotel there is a public garage and there you can park your car. The publiv garage costs 40€ per 24 hours.
    
    Kind regards,
    
    Front Office

  ---

• Hi I’m looking for airport pick up & drop off prices for 2 travellers Thanks
  
  
  • Sunday, 24 December 2023
  • Dear Guest,
    
    unfortunately we do not offer a pick up from the airport we can arrange a shuttle from the hotel to the airport for 42,00 EUR.
    
    Kind regards
    Denise Stieger

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• Hi, do you have a swimming pool or spa facilities please?
  
  
  • Monday, 4 December 2023
  • Good evening, we can offer a sauna and a gym.

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• Hi, is it possible to book a Premium room for 2 adults and 2 children (6 and 9 years ol)? Is it possible to receive an extra bed or sofa bed? Booking allows us to book 2 adults+1child, but the room seems to be big enough for our family. Maybe with an extra charge. Thank you,
  
  
  • Thursday, 1 August 2024
  • Good day Sirs and Madames,
    
    our Premium Rooms are big enough for 2 children. Some of our Premium Rooms have an extendable couch and some have a couch to sit on it.
    
    Kind regards,
    
    Reception

  ---

• Hello, what is the price for breakfast? Is there place for parking near hotel if hotel parking is not available?
  
  
  • Sunday, 24 March 2024
  • Dear Sirs and Madames,
    
    the breakfast cost 28,00€ per day and per person. Next to our hotel on the left side there is a public garage but it does not belong to the hotel.
    
    Kind regards,
    
    Front Office

  ---

• Hello, we are a party of 7 considering staying at your hotel through the Christmas period, is your restaurant open on Christmas day/evening. Thanks
  
  
  • Thursday, 17 November 2022
  • Dear Guest, we are happy to welcome you in our hotel soon. Yes the restaurant is open but please be informed, that you need to do a reservation via Mail.
    
    Best regards
    
    Your Austria Trend Parkhotel Schönbrunn Team

  ---

• hi can we add one bed please for my daughter 7 years
  
  
  • Monday, 12 June 2023
  • We will add an extra Bed.

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• hi, we are couple and 2 teenagers, 13 and 17. i would like to ask junior suite can suit for us? how about the sofa, is it sofa bed for 2 teenagers. I entered 4 ppl, is that mean that cost included 4 ppl?
  
  
  • Monday, 13 March 2023
  • Yes, the junior suit is for 4 Person and is would be perfect for you.
    
    Kindest Regards.

  ---

• hi is there a kettle or tea or coffee maker in the room
  
  
  • Monday, 19 June 2023
  • yes there is a kettel in the room

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• Do they charge children for breakfast?
  
  
  • Tuesday, 23 January 2024
  • Dear Sir or Madam,
    
    breakfast is free of charge for children under the age of 6 years. Children between the ages of 6 and 11 years old will be charged half price, 12 year olds and above will be charged full price.
    
    Kind regards,
    
    Samuel Barth

  ---

• Are there balconied rooms with views please?
  
  
  • Saturday, 3 September 2022
  • Yes we have in our Executive prt of the house.
    kind regards
    Parkhotel Schoenbrunn
    Front Desk

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• Hi, We are five adults, I want to reserve two rooms and one of them with sofa bed, do you have this option? Thank you
  
  
  • Thursday, 15 December 2022
  • Dear Guest,
    
    we can provide a Sofa Bed for you.
    Regards
    Parkhotel Schönbrunn

  ---

• Do you have parking facilities?
  
  
  • Sunday, 26 May 2024
  • Next door to our hotel there is a public Garage for €40,- /24h
    kind regards
    Parkhotel Schönbrunn
    Front Desk

  ---

• Is there a ramp entrance to the hotel? We are older, and cannot carry luggage up stairs. Also, for a junior suite, are there any stairs between the elevator and the room?
  
  
  • Tuesday, 10 March 2026
  • Yes, we have a fully accessible entrance with a ramp, so there are no stairs required to enter the hotel with luggage.
    
    
    In addition, our bellboy will be happy to assist you with your luggage upon arrival and departure if needed.

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• Good afternoon. Can you please tell me what is the temperature in your rooms in December? We are afraid to freeze. Thank you.
  
  
  • Friday, 25 November 2022
  • Dear Customer,
    
    all our rooms are heated and you can change the temperatur yourself.
    
    Kind regards

  ---

• Is there shuttle to and from airport
  
  
  • Saturday, 8 November 2025
  • Yes, we have a shuttle service from the airport and to the airport, is not free of charge

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• Hello, We will be 3 adults and I see 2 options - Executive and family room. What is the difference between those rooms? Are they both in main building
  
  
  • Friday, 15 September 2023
  • The difference between our family rooms and executive rooms is that our family rooms are one room category lower than executive rooms.

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• Hello, we are a family of 5. Are there any rooms connected and which are those so I can reserve or is there any one big room/suite that can accommodate the whole family?
  
  
  • Friday, 28 March 2025
  • Hello,
    
    our Superior rooms and premium rooms have a conacting door.

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• hi we are coming from United arab emarites, are you accoeting person with sinopharm vaccine? plz reply coming on 13 aug thank you
  
  
  • Thursday, 11 August 2022
  • yes but we dont need it

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• Hi, We’re looking to Spend Christmas in your beautiful city and your hotel looks so beautiful & a perfect fit. What is the cost of parking for 5night
  
  
  • Monday, 4 September 2023
  • Dear Guest,
    
    the parking garage is next to the hotel and it is a public one - not from us!
    
    The costs are 35,00 EUR per 24 hours - subject to change.
    
    Best regards
    
    Parkhotel Schönbrunn Team
    
    

  ---

• Hi! DO you have self serve washer/dryer? Thanks
  
  
  • Wednesday, 25 October 2023
  • Good day,
    
    Unfortunately we do not have self serve washer/dryer. We can offer you to wash or dry your clothes which you wanted to have washed or dried.
    
    Kind regards
    
    

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• Hi, can we book Superior Double Room if our 3 year old child sleeps in the same bed as the parents?
  
  
  • Wednesday, 12 October 2022
  • Yes, that is no Problem.

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• Hi there! Is there any chance to use the gym from the hotel next door, Hotel Maximillian? I am planning to stay for 2-4 week at your hotel! Regards
  
  
  • Monday, 19 June 2023
  • Yes you can use the gym in Hotel Maximilian

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• how much do you charge for 2 dogs ( we would be staying in 2 rooms)
  
  
  • Thursday, 24 November 2022
  • We charge 17.- € for pets. (34.- € for 2 dogs)
    

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• hello, we are family 2 adults and 1 daughter 17 years old. if we book premium room, what is the option of bed for third person (17 years) to sleep? thank you!
  
  
  • Tuesday, 14 November 2023
  • Dear Guest,
    
    for a Premium Room Booking for 3 Person we will add an extra Bed.
    
    Regards,
    Parkhotel Schönbrunn

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• Hallo, Do you offer airport pick up? Thanks
  
  
  • Tuesday, 5 December 2023
  • Unfortunately we do not offer pick ups.
    There are always taxis at the airport to bring you to the city.

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• Hi. Is breakfast included?
  
  
  • Tuesday, 29 October 2024
  • The room can be with or without breakfast.

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• Hello, we are family with three kids. (5,8 and 11 yr) is it possible to be in one suite if one kid sleep with me and husband. We ask for night 20.12.
  
  
  • Monday, 11 November 2024
  • Dear Sirs and Madames,
    
    for this number of persons I would suggest either a Family Room, a Junior Suite or a Suite.
    
    Kind regards,
    
    Reception

  ---

• Hi , I have flight in early morning and I will be arriving 07-00am .Can I have early check in ? If I book 24-27 august
  
  
  • Wednesday, 10 July 2024
  • Dear Guest,
    
    please be informed that we can not guarantee for the early check in, in advance since it depends on our room occupancy.
    
    Kind regards
    
    Parkhotel Schönbrunn Team

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• Information about the parking place is missing. Does the hotel have its own parking place?
  
  
  • Friday, 18 November 2022
  • The Hotel does not have its own Garage, but there is a Garage right next to the hotel, which costs between €28 30€ per day.

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• hi do you have rooms with connecting doors we are with 3 small kids
  
  
  • Thursday, 14 July 2022
  • we have in the executive categorie rooms with connectings doors.

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• Do you have rooms with separate beds for guests who are not couples?
  
  
  • Monday, 3 July 2023
  • Yes we do have rooms with twin beds.

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• Hi, if I book a Superior Double Room and an Executive Room for 3 adults and 2 children (2 and 4 years old), is it ok? Danke.
  
  
  • Tuesday, 2 May 2023
  • Dear Guest,
    
    this should be a ideal booking.
    if you have any further questions please inform us.
    

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• Hello, if the hotel offers bikes to rent out? if it's included in the room price? Thank you.
  
  
  • Tuesday, 20 June 2023
  • Yes we can organize for you on site, just let us know when you arrive, but it is not included in the room price

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• Hi, do you have room available with 3 beds (2 adults and 1 child/12 From 26-27.12.? If yes pleased kindly send link so I can confirm it. Thank you!
  
  
  • Wednesday, 13 December 2023
  • Dear Sirs and Madames,
    
    We have a couple of rooms where it is possible to put an extra bed inside the room that 3 persons can sleep in the room. We also have some rooms where we have a pull-out couch for the extra persons.
    
    Kind regards.

  ---

• do you have something organized for New Year's Eve?
  
  
  • Tuesday, 4 October 2022
  • Ask our Congress & Events Manager

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• Do you have full or queen beds I do not want separate twin beds
  
  
  • Saturday, 4 April 2026
  • Dear Mr or Mrs,
    
    depending on what room category you book we can provide you with different kinds of beds. In our Superior Twin Bed category we cannot provide you with a king size bed. In our Executive category as well as all categories above (Junior Suite, Suite, Kaisersuite) we are able to provide you with king size beds.
    
    Kind regards,
    
    Samuel Barth

  ---

• What are the parking arrangements
  
  
  • Saturday, 4 April 2026
  • Dear Mr. or Mrs.
    
    next to our hotel is a parking house, which not belongs to us. The costs would be 28€ per day.
    
    Look Forward to welcome you!
    
    
    Armin ZENKI
    Nightaudit
    

  ---

• Is possible check in, in the morning 10am
  
  
  • Saturday, 4 April 2026
  • Dear Mr or Mrs,
    
    we guarantee check-in at 3 pm. It's possible that your room is available at 10 am in the morning when you arrive, however we cannot guarantee it. You have the option of dropping off your luggage at the reception desk, should your room not be ready.
    
    Kind regards,
    
    Samuel Barth

  ---

• Hi, please, what is the adress of the parking house which your hotel recommended? Thank you
  
  
  • Saturday, 4 April 2026
  • Dear Guest,
    
    the adress of the parking house is: Hietzinger Hauptstraße 12, 1130 Wien.
    
    Kind regards, Denise Stieger.

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• How far is it to Vienna international airport from your hotel? thank you
  
  
  • Saturday, 4 April 2026
  • Dear Sir/Madame,
    
    the Airport is by car/taxi 21km away. That means half an hour.
    If you decide to use the public transport, you have to change one time from the Train to the Metro. It will be around 50 minutes.
    
    We hope to see you soon :)
    
    Greetings from Vienna,
    
    Armin ZENKI
    Nightaudit

  ---

• Hello what are the sleeping arrangements in the junior suite please? Two double beds or one double and a sofa bed? Thanks!
  
  
  • Saturday, 4 April 2026
  • Good morning,
    Junior Suite has a double bed in bedroom for 2 people and a sofa in the living room. Some Junior Suites have 1 large room where double bed and sofa are in the same room. We may arrange an Extra bed for the 3rd guest. With regards, FO

  ---

• hi, just wondering and checking with booking.com, if i booked executive room and says only 1 king bed, where the 3rd pax would sleep?
  
  
  • Saturday, 4 April 2026
  • For the 3rd person, we will prepare an extra bed.

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• Good afternoon, is early check in possible? Under which conditions. 11:00 am in 21.08? Thank you! Regards, Lena
  
  
  • Saturday, 4 April 2026
  • Good morning Lena,
    and thank you for your request. An early check in is possible depending on availability.
    
    Best regards
    Iris Marie Diersch
    

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• hi, wich type room have a balcony?
  
  
  • Saturday, 4 April 2026
  • Dear Mr or Mrs,
    
    starting from the Executive category and above, some of our rooms feature a balcony, however not all of them.
    
    Kind regards,
    
    Samuel Barth
    Frontoffice

  ---

• Is there a daily schedule to the city center. Or is the either a metro or local bus near the Hotel. Thank You, Kevin
  
  
  • Saturday, 4 April 2026
  • Good Evening from Parkhotel Schönbrunn,
    Our hotel is in close proximity to the Undergroung station Hietzing, thanks to the U4 line you will be able to reach the centre of the city in about 15 minutes.

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• Can it be offered additional Bed for child 6 years old in Junior Suite rooms? thank you
  
  
  • Saturday, 4 April 2026
  • We can offer your child , who is already 6 years old, an extra bed free of charge.

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• Hallo. Ich möche ein Executive Zimmer reservieren aber wir sind 3 Personen. Gäbe es ein Extrabett für meine Tochter, die 12 ist?
  
  
  • Saturday, 4 April 2026
  • Sehr geehrte Damen und Herren,
    
    schön, dass Sie in der Auswahl der Hotels auf uns gestoßen sind.
    Die Executive Zimmerkategorie ist durchaus geräumig genug, ein Extrabett aufzustellen oder das Schlafsofa zu nutzen.
    
    Das Extrabett wir mi €40,00 pro Nacht verrechnet.
    
    Freundliche Grüße
    Das Team des Parkhotels schönbrunn

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• I want to book 1 executive room for 2 adults and 3 year old child,In final booking I got 3 adults in price, for booking this room it must be 3 adults?
  
  
  • Saturday, 4 April 2026
  • Dear Guest,
    
    unfortunately or rooms are only for four bed occupancy.
    
    Best regards
    
    Parkhotel Schönbrunn

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• Hi, is there any parking space around the hotel? Thanks
  
  
  • Saturday, 4 April 2026
  • Next to our hotel is a public parking

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• Which room are you recommend for 2 adults and one 3 year old child? Where is the nearest bus/metro station?
  
  
  • Saturday, 4 April 2026
  • Dear Guest, our rooms are only for four-bed occupancy, we recommend to book two rooms, in executive category, it is possible with intermediate door. The next metro statioin is only 1 minute per feet away.
    
    Best regards
    Parkhotel Schönbrunn

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• Hi, do you offer a baby crib for a 5 month old baby? Thank you in advance!
  
  
  • Saturday, 4 April 2026
  • Dear Guest,
    
    yes we have baby cribs, just write it at the spot for special requests that you will need one.
    
    Best regards
    
    Reception
    Parkhotel Schönbrunn

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• Hi, you have a free parking zone?
  
  
  • Saturday, 4 April 2026
  • Dear Guest,
    
    we dont have free parking slots. The public garage next to the hotel costs 28,00 EUR per 24 hours.
    
    Best regards
    
    Parkhotel Schönbrunn

  ---

• Hi is it possible to get two beds in the double room ?
  
  
  • Saturday, 4 April 2026
  • Dear Guest,
    
    our deluxe twin bed room has two separte beds.
    
    Best regards
    Reception

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• Dear Sir or Madam, We are 2 adults, vaccinated and we travel with our 8 year old. Does you hotel require for the child to be tested? Thank you.
  
  
  • Saturday, 4 April 2026
  • Dear Guest,
    
    in vienna kids from the age of 6 years do need a test.
    
    Best regards
    Parkhotel Schönbrunn

  ---

• Hi, which rooms can have one large bed and a separate small bed, for an 11 year old child and 2 adults? The suite looks perfect but we are not sure which room to book.
  
  
  • Saturday, 4 April 2026
  • Dear Guest, we have deluxe family rooms, which have an couch to open, also the executive, the junior suite and the suite are big enough for 3 people.
    
    Best regards
    Reception

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• We are a family of 5 (2 adults, 3 kids). Can we have 2 superior rooms, side by side with a connecting door? looking for a single night, from 12/4-13/4
  
  
  • Saturday, 4 April 2026
  • Dear Mr. od Mrs., thank you for your messege. All our superior rooms are not equipped with connecting door. We can offe rooms with a connecting door off room category Executive. best regards, Ines AVCI form Parkhotel Schönbrunn

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• Hi, Is smoking permitted outside on the terrace?
  
  
  • Saturday, 4 April 2026
  • yes smoking is permitted on the terrace

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• Hello, we are a family of 4. Does the Junior Suite have 1 bed and a sofa bed? Thank you
  
  
  • Saturday, 4 April 2026
  • Hello, yes most of our Junior Suites have 1 bed and a sofa bed.
    
    with best regards
    
    FO Team

  ---

• Hi Is there a parking available on the side? Thank you
  
  
  • Saturday, 4 April 2026
  • Dear Guest,
    
    there is a public parking garage next to the hotel. The costs are 28,00 EUR per 24 hours. And some parking spots on the street, but most of them are short term parking.
    
    With best regards
    The Parkhotel Schönbrunn Front Office Team

  ---

• Do you provide shuttle from the airport to your hotel
  
  
  • Saturday, 4 April 2026
  • Dear Guest, yes we do, that for we need you flight and some personal details, to book it. Just let us know, if we should provide the shuttle for you.

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• Hi, business travel guests are accepted in lockdown? If yes, restaurant is open for lunch & dinner? To reserve two double rooms from December 17-19th
  
  
  • Saturday, 4 April 2026
  • Good morning and thank you for your message.
    You are allowed to check in if you are in Vienna for a business trip.
    Also you have to be vaccinated or recovered from Corona.
    Breakfast 06:30am-10:00am
    Room Service 17:00-21:00
    With regards
    Reception

  ---

• I am traveling on 16/12 for work on private project but I don’t have proof or work permit. Is that a problem or can I stay the night at your hotel?
  
  
  • Saturday, 4 April 2026
  • Good morning and thank you for your message.
    
    You are allowed to check in if you are in Vienna for a business trip.
    
    You also have to be vaccinated or recovered from Corona.
    
    Tourists are allowed from 20.Dec,2021
    
    With regards
    Reception
    
    
    

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• Hello, is there a bathtub in a superior double room?
  
  
  • Saturday, 4 April 2026
  • Dear Sir/Madame,yes. We have same superior dueble room with a bathtub. Reception form Austria Trend Parkhotel Schönbrunn

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• Hello, the junior suite, besides the king size bed, does it have an additional extensible couch?We are traveling with 2 kids - 6& 11 years old. Thanks
  
  
  • Saturday, 4 April 2026
  • Dear Sir/Madam, our junior suite is with an additional extensible couch. We can ylso put the extra bed in the room for you. with best regards, Parkhotel Schönbrunn

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• Is there an inside pool?
  
  
  • Saturday, 4 April 2026
  • Dear Guest,
    
    there is no pool in our hotel.
    
    Best regards
    
    Denise Stieger

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• hallo, ich wollte fragen ob bei ihnen am Fernseh Youtube geht oder internet verbindung mit TV geht
  
  
  • Saturday, 4 April 2026
  • Unsere Fernsehrgeräte haben leider keinen Internetzugriff.

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• My two adult children and myself are fully vaccinated. Besides wearing a mask, is there any other requirement to stay in your hotel?
  
  
  • Saturday, 4 April 2026
  • Dear Guest, if your are full vaccinated, you dont need to wear a mask in the hotel. You only need to bring your vaccination confirmation, you need to show it at check-in, when you go to breakfast, to the restaurant, or to the bar.
    
    Best regards!

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• Is the Spa/Sauna open please? Is it included in the price of the room? thank you. ruben
  
  
  • Saturday, 4 April 2026
  • Dear Mr. Ruben,
    
    Yes, we do offer a spa area where you can find a saune and a fitness area. Herfore we would need to charge 10,- € per room. If you book an Excutive Room or higher it would be included in your reservation.
    
    Kind Regards,
    
    

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• If I would love to book 1 of junior suite and 1 Executive/Deluxe room. Do you have any room of this which is connecting.
  
  
  • Saturday, 4 April 2026
  • We have junior suite and executive room with connecting door, Please send us request to our email adress: reservierung.parkhotel.schoenbrunn@austria-trend.at.
    

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• Is there a bath tub
  
  
  • Saturday, 4 April 2026
  • yes. all our junior Suite are bath tub. If you have any further questions do not hesitate to contact us.
    We are looking foreward to welcome you soon in Vienna.
    
    with best regards
    Reception

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• Dear all, my name is Swinda Doest Pratt and stayed at your hotel 22/10-24/10/2021. My credit card was charged twice. Please check as the breakfast was paid seperatly paid in cash at check out.
  
  
  • Saturday, 4 April 2026
  • Good Morning, please sent us an information when we did the second charge and what amount. I have the information that we charged at 22nd of october 200.70 EUR for the nights. What was the 2nd?
    Please sent to: parkhotel.schoenbrunn@austria-trend.at

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• How much is B/F cost per person
  
  
  • Saturday, 4 April 2026
  • BF costs 28€ per person and day.

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• Hello do you have usb plugs in the room to charge IPhones? We are in a superior room with twin beds
  
  
  • Saturday, 4 April 2026
  • No we do not have USB plug in the room.

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• Gibt es eine Wanne im Zimmer?
  
  
  • Saturday, 4 April 2026
  • Sehr geehrter Gast,
    
    es ist abhängig von der Zimmerkategorie die Sie buchen, wir haben in einigen Zimmern eine Badewanne.
    
    Beste Grüße
    Rezeption

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• Can we get a baby cot on request ? 1 year old. Thank you.
  
  
  • Saturday, 4 April 2026
  • Sure, starting from Superior Cathegory :)
    Not provided for Classic or Single room :)
    

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