Facilities & Features Banyan Tree Phuket

• General:
• Air conditioning,
• Airport shuttle,
• Family rooms,
• Non-smoking rooms,
• Room service,
• Shuttle service,
• Soundproof,
• Soundproof rooms,
• Wake-up service,
• Wake-up service/Alarm clock

• Activities:
• Beach,
• Bicycle rental,
• Bike tours,
• Cooking class,
• Cycling,
• Diving,
• Happy hour,
• Kids' club,
• Live music/Performance,
• Live sports events (broadcast),
• Mini golf,
• Playground,
• Snorkeling,
• Tennis equipment,
• Themed dinners,
• Tour or class about local culture,
• Walking tours,
• Water sports facilities on site,
• Windsurfing

• Room Amenities:
• Socket near the bed

• Bathroom:
• Bathrobe,
• Bidet,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Shower,
• Toilet,
• Toilet paper

• Media & Technology:
• Cable channels,
• Flat-screen TV,
• iPod dock,
• Telephone

• Food & Drink:
• Bar,
• Breakfast in the room,
• Fruit,
• Kid-friendly buffet,
• Kids' meals,
• Restaurant,
• Snack bar,
• Tea/Coffee maker,
• Wine/Champagne

• Internet:
• Internet

• Kitchen:
• Coffee machine,
• Dining table,
• Electric kettle

• Outdoors:
• BBQ facilities,
• Garden,
• Outdoor furniture,
• Picnic area,
• Private pool,
• Sun deck,
• Terrace

• View:
• Garden view

• Living Area:
• Dining area,
• Sitting area,
• Sofa

• Parking:
• Parking

• Bedroom:
• Alarm clock,
• Extra long beds (> 6.5 ft),
• Linens,
• Walk-in closet,
• Wardrobe or closet

• Accessibility:
• Entire unit located on ground floor

• Pool and wellness:
• Back massage,
• Couples' massage,
• Fitness,
• Fitness center,
• Fitness classes,
• Foot bath,
• Foot massage,
• Full-body massage,
• Hand massage,
• Head massage,
• Hot spring bath,
• Hot tub/Jacuzzi,
• Locker rooms,
• Massage,
• Massage chair,
• Neck massage,
• Open-air bath,
• Outdoor swimming pool,
• Personal trainer,
• Spa,
• Spa facilities,
• Spa lounge/Relaxation area,
• Spa/Wellness packages,
• Steam room,
• Yoga classes

• Reception services:
• 24-hour front desk,
• ATM on site,
• Baggage storage,
• Concierge,
• Currency exchange,
• Express check-in/out,
• Lockers,
• Private check-in/out,
• Tour desk

• Entertainment and family services:
• Babysitting/Child services,
• Indoor play area

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key access,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out,
• Mobile app for room service,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas