Chapter 5 Hotel

Facilities & Features Chapter 5 Hotel

• General:
• Air conditioning,
• Elevator,
• Facilities for disabled guests,
• Heating,
• Non-smoking rooms,
• Private entrance,
• Smoke-free property

• Services:
• Airport shuttle,
• Baggage storage,
• Daily housekeeping,
• Express check-in/out,
• Fax/Photocopying,
• Shared lounge/TV area,
• Shuttle service,
• Tour desk,
• Vending machine (snacks)

• Room Amenities:
• Clothes rack,
• Socket near the bed

• Bathroom:
• Private Bathroom,
• Shower,
• Toilet,
• Toilet paper,
• Towels

• Media & Technology:
• Flat-screen TV,
• Satellite channels,
• TV

• Food & Drink:
• Tea/Coffee maker

• Internet:
• Internet

• Kitchen:
• Electric kettle,
• Refrigerator

• Outdoors:
• Outdoor furniture,
• Sun deck,
• Terrace

• Living Area:
• Desk,
• Sitting area

• Bedroom:
• Linens,
• Wardrobe or closet

• Accessibility:
• Upper floors accessible by elevator,
• Wheelchair accessible

• Pool and wellness:
• Beach chairs/Loungers

• Safety & security:
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Safe,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Hand sanitizer,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies