What are our guests' most frequent inquiries?

• how do I reserve a specific room with a separated bath and shower, and a king bed? Most of your listings, as well as answer to previous question, indicate that tub or shower is in higher priced rooms.
  
  
  • Tuesday, 9 August 2022
  • Dear Guest,
    following your kind request, I inform you that the rooms equipped with shower and bath tub belong to the categories Suite or Suite Spa. Since not all of them are equipped so, while booking please specifiy which one you prefer.
    Regards
    

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• Hi, I am travelling with my grandmother and my 14 year old daughter. Can I get a regular room with an extra bed please?
  
  
  • Wednesday, 31 August 2022
  • We recommend a Suites with one king size bed in the bedroom and a double sofa bed in the living room area.

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• Which room types are ok for 2 adults and a 2-year old (who sleeps in a cot)? Thanks!
  
  
  • Thursday, 25 August 2022
  • Dear Madame, dear Sir,
    any available room can fit a baby cot. From our mansion initiale all rooms are fine.
    Best Regards

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• Hi May I know which rooms come with private bathtub? Thanks
  
  
  • Tuesday, 24 October 2023
  • Dear Guest, we wish to inform you that every category except for the Initiale Room, could have either the shower or the bathtub, you can make the reservation and specify your preference and we will do our best to accommodate it. Suite Spa always.

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• Hello , I am travelling with family 2 adults and 2 kids ( age 11 and 14) can we book your suit 1 room instead of two standard room ? thank you
  
  
  • Sunday, 11 December 2022
  • Dear Client,
    We inform you that the rollaway bed in our Suites is only suitable for children no older than 12 y.o.
    In case of children older than that age, two rooms are required to accomodate a family.
    We stay at disposal for further questions.

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• Hello Which train station is very near from your hotel? I am coming from venice by train.
  
  
  • Tuesday, 21 November 2023
  • Dear Guest,
    The nearest train station to the hotel is ROMA TERMINI (about 15 min away by taxi).

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• Is the apartment building separate from the hotel with a different reception? And how far is it from the hotel?
  
  
  • Wednesday, 26 March 2025
  • Our apartments are located 20 minute walk from the Elizabeth Unique Hotel.
    As an independent apartment, our reception service is available on site only during the hours of 9:30 AM to 5:30 PM each day.
    Best regards,
    Sara Arduini
    Reservations Manager

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• We would like to travel with our 13 year old daughter on 28 October to 1 November. What rooms would you recommend for the 3 of us? Many thanks!
  
  
  • Sunday, 23 October 2022
  • Dear Sir/Madam,
    
    the best solution for a family of 3 people would be our junior suite 30 m² (max occupancy 3 people), which is a the moment the only one available for the indicated period.
    
    Looking forward to hearing from you soon,
    I remain.
    
    Regards

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• Hi Do you have twin bed room?
  
  
  • Friday, 8 July 2022
  • Dear Sir/Madam,
    following your kind request, I inform you that we have only one twin room, which belongs to the deluxe. Otherwise, others, such as Junior Suite and Suite/Suite Spa are equipped with 2 beds, 1 king and one sofa for max 12year old kids.

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• hello. do you offer connected suite + room? or 2 connected suites? what are your connection options?
  
  
  • Friday, 29 July 2022
  • Hello,
    following your kind request, we inform you that the only 2 adjoining rooms, one beside each other, separate from the corridor by a common door, are 1 suite and the corner spa suite ), which have both a max occupancy of 4 people each.
    
    Regards

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• Hi, do you have valet parking at the hotel?
  
  
  • Friday, 17 April 2026
  • Dear Client,
    We're glad to inform you that our Hotel cooperates with a valet Parking just a couple of minutes away.
    Also, we would be glad to lead your car to the parking upon arrival.
    Please note that the parking service is not included in the rate.

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• I am looking for a room with a nice bath tub and a shower. For two people. One nice bed. For me and my boyfriend. Thank you! April 6-9.
  
  
  • Friday, 17 April 2026
  • Dear Mrs.
    thank you for your kind message.
    I am glad to inform you that bathtubs with shower head are available in some of our Deluxe Room or higher category (Deluxe Spa, Junior Suite, Suite and Suite Spa).
    
    We remain at your disposal for further information.
    
    Best Regards,
    Alessia
    Guest Service Ambassador

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• What is the difference between your “deluxe double room” and “superior double room”?
  
  
  • Friday, 17 April 2026
  • Dear Guests, Thank you for your kind request! We inform you that the difference stays in the size, one is Initiale room and one is Deluxe room. There is a little mistake on the names of the room that we are going to adjust. We remain at disposal.

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• Hello, do you offer transfer from and to the airport? Also can we use all hotel areas or do Covid measures apply (e.g. breakfast)? Thank you.
  
  
  • Friday, 17 April 2026
  • Hello,
    
    yes, we do offer transfer services to and from the airport (€90,00 per way for 2 adults, 1 suitcase and 2 carry-ons). In order to book them we will need to know your phone number, flight number and arrival time, number of suitcases. Thank you

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• Do you have a gym in the area nearby where guests can schedule a day pass? / pay by day?
  
  
  • Friday, 17 April 2026
  • Good Evening,
    in the area you can find the Heaven Sporting Club where you can have a day pass that includes all the activities and the wellness area.
    Best Regards,
    Alessia - Guest Service Ambassador

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• do you have gym in your hotel
  
  
  • Friday, 17 April 2026
  • Unfortunately our hotel doens't provide any gym inside the building but it will be our pleasure to indicate you the closest around shall you neeed to book one during your stay with us.
    Best regards,
    Mauro

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• Hi there, we are considering Rome for our honeymoon and wanted to check if the rooms or suites have sauna in the room or is it shared?
  
  
  • Friday, 17 April 2026
  • Dear Sir,
    our DeLuxe and Suite SPA rooms have their own private sauna.
    Best Regards

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• Hello, Do you have connecting rooms? Thanks
  
  
  • Friday, 17 April 2026
  • Hello. We have one pair of connecting suites. In order to guarantee them though we need direct contact.
    
    Thank you and regards,
    
    Reservations Team

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• Fitness centre?
  
  
  • Friday, 17 April 2026
  • Dear Sir/Madam,
    
    I regret to inform you that the hotel unfortunately doesn't provide any fitness centre, but we'll provide to give you directions to the closest in the area in case you needed.
    
    Best regards,
    Mauro

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• Hi do your Suites have a balcony or private outside space?
  
  
  • Friday, 17 April 2026
  • Dear Sir/Madam,
    following your kind request, I regret to inform you that our rooms, located in a historical palace of 17th century, unfortunately are not equipped with balcony or private space outside but only windows facing one of the external sides

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• hi, we are a family of 6. 2 adults 2 teens 2 kids (15y, 13y, 10y, 3y) can we get 2 junior suites connected? any options for connecting rooms? thanks
  
  
  • Friday, 17 April 2026
  • Hello,following your kind request I am glad to inform you that,according to the hotel availability, the only solution to accomodate 6 people (2 adults 2 teens 2 kids) with connecting rooms, would be by taking the Corner Spa Suite and the Suite beside

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• Can you do interconnecting rooms?
  
  
  • Friday, 17 April 2026
  • Good evening,
    
    Thank you for your interest.
    
    Regarding your kind request we have two rooms connected, the Corner Spa Suite and a Suite, as you can imagine it is based on availability, it is possible to book it just directly with us.

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• The "suite with sauna" mentioned a "landmark view" -- what is the landmark? Are all these rooms corner rooms, like in the picture?
  
  
  • Friday, 17 April 2026
  • Dear Sir/Madam,
    
    following your kind request I inform you that all Suite Spa with sauna are facing outside to the street side, but only the Corner Spa Suite has a view on both sides of the Hotel, on Via del Corso and Via della Frezza.
    
    Best regards,

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