What are our guests' most frequent inquiries?

• Hello . If i book you , where i can park my Lambo ? Do ypu have a safe car parking ? Guarded ? Thank you .
  
  
  • Wednesday, 6 July 2022
  • The Falisia Garage is reserved to hotel guests. The parking place is safe

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• can i bring my cat?
  
  
  • Saturday, 20 August 2022
  • Pets are welcome in Portopiccolo. There is an extra charge of € 15,00 per night plus a flat fee of € 50,00 for cleaning. Access is not allowed on the beach, by the pools, in the spa and during the room cleaning process

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• Can we get in the pool? And if not what else can we do?
  
  
  • Monday, 8 March 2021
  • The Falisia Beach Club, with its outdoor non-heated pool, is usually open mid-My to mid-September.
    This yea we are still defining the opening season due to the current travel restrictions

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• If I understood right beach club is included for hotel guests at the moment but not for appartment guests, and spa is closed, is this right?
  
  
  • Saturday, 20 August 2022
  • Falisia Beach Club, with seasonal opening, is included for hotel guests. Portopiccolo Spa is fully operational and to be booked separately

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• Hello, may I ask two questions: 1)are dogs allowed in your hotel? We have a very calm golden retriever who doesn't bark and that we take with us for any trip. 2)Is there a possibility to park the car? . Thank you for your help and kind regards Patrick
  
  
  • Thursday, 15 February 2024
  • Dear Guest,
    Thank you for your kind enquiry.
    We accept dogs under 25 kilos and the price will be €35,00 per night.
    There is the Tivoli parking which costs €20,00 per night or there are the Portopiccolo public parking which are free during low season

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• Hi! Does this price include the spa or do you pay for the spa at the property? and will the beach club open by the 24th of may 2025?
  
  
  • Tuesday, 18 March 2025
  • Dear Guest, We have a little spa in the hotel with sauna, jacuzzi and turkish bath that is included in the room upon reservation. Also the beach club in included but will open the 1 of June. Regards,
    Front Office

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• How far is it to the UWC campus, Duino?
  
  
  • Wednesday, 27 March 2024
  • Good afternoon,
    The UWC Campus is 4,5km from our Resort.
    
    Best Regards.

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• Hello, is it possible to do a late check-out after lunch?
  
  
  • Tuesday, 1 April 2025
  • Dear Guest, Late check out is upon availability and with an extra cost. You can check if available only the same day of check out. Regards, -Front Office

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• How easy is it to access the city of Trieste from the hotel and is it only by private taxi? How much does that journey cost?
  
  
  • Saturday, 21 December 2024
  • Dear Mister,
    
    Tivoli Portopiccolo is situated in Porto Piccolo, 20 minutes far away by car from the city center of Triest, from the center of Triest you can reach the hotel by private taxi that cost around 40 euro.

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• When I get to the property can I pay via card or it has to be cash , Also what is the tax and other charges that will be applied
  
  
  • Sunday, 23 February 2025
  • Dear Guest, we accepts every card. Aside from the Italian VAT that is already included in the price you see online, from April until October there is a city tax of 2,50€ per person per night. Warm regards, Front Office

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• Is access to the wellness area in Portopiccolo included in the price?
  
  
  • Wednesday, 21 January 2026
  • Dears,
    The big spa of Portopiccolo is not under our management and is temporarily closed.
    In the room you have included for free the little spa in the hotel with sauna, jacuzzi, Turkish bath and emotional shower.
    regards, -Front Office

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• Is there charging for electric cars?
  
  
  • Saturday, 17 August 2024
  • Tivoli Portopiccolo Sistiana Resort has 3 electric car charger available for the hotel guest.

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• Hi! Does your hotel provide indoor spa, swimming pools etc,? Thank you!
  
  
  • Tuesday, 12 November 2024
  • Our Hotel spa is open daily from 10am to 8pm and only hotel Guests can have access upon reservation for a slot of 2 hours(10-12, 12-14, 14-16, 16-18, 18-20). Free of charge. Outdoor swimming pool is available only in the summer in our beach club.

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• Hi, is there any Spa area restrictions and please provide me with Spa working hours. Thanks
  
  
  • Wednesday, 3 June 2026
  • The Portopiccolo Spa is accessible showing a reinforced green pass and wearing a face mask. The timetable is Saturday to Thursday 10:00-21:00 Fridays 15:00-23:00

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• Can I park there?
  
  
  • Wednesday, 3 June 2026
  • The Falisia Garage is dedicated to the hotel guests on a complimentary basis

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• Is there a fee to pay to access the outdoor pool? Is the outdoor pool only free for certain room selections?
  
  
  • Wednesday, 3 June 2026
  • Dear guest,
    The outdoor pool is included in the reservation from the 31st of May to the 28th of September.

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• Is wellness and restaurants normally open now? Can we go to pool? Thanks
  
  
  • Wednesday, 3 June 2026
  • Dear Guests,
    Restaurants are normally open, as well as outdoor pools at the Beach Club.
    Wellness area is not operating yet, whereas the beauty spa is regularly open offering massage, treatments and hairdresser.

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• When will the pool be open this year? Thanks
  
  
  • Wednesday, 3 June 2026
  • The Falisia Beach Club is going to open on May 23rd 2021

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• Is this room suitable for 2 adults and 2 children, one is 16 years old and the other one is 12?
  
  
  • Wednesday, 3 June 2026
  • The Deluxe room is adviced for maximum three people. For 2 adults and 2 children we suggest two double Classic rooms (connecting on request and availability) or a Signature Suite (offering two separated bedrooms).
    Remaining at your completely disposal, we wish you the warmest regards.

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• When is the best time to visit your property for the perfect beach holiday?
  
  
  • Wednesday, 3 June 2026
  • The best time to visit us for a perfect beach holiday is from June to September.
    Have a nice day.

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• Is your private beach next to the property or do I need to use a means of transportation to go there?
  
  
  • Wednesday, 3 June 2026
  • The private beach of the hotel is far 5 minutes by walking. It exists a free buggy service.
    Have a nice day.

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• Good day We would like to spend 2 to 5 days in an apartment in Sistiana but we are traveling with a small 2kg non-allergenic dog, what will be the fees for the dog?
  
  
  • Wednesday, 3 June 2026
  • Dear Guest, both Tivoli hotel or Tivoli apartments are pet friedly. The supplement in the hotel is 40,00€ per night and 15,00€ per night for the apartments. warm regards, -Front office

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• Is the puro beach swimming pool included in the price of the accomodation?
  
  
  • Wednesday, 3 June 2026
  • Yes, the swimming pool is included in the stay

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• Buongiorno, volevo sapere se nel prezzo e' incluso l'accesso presso la SPA e wellness area riservando solo una notte e quando risulta possibile usufruirne. Grazie mille
  
  
  • Wednesday, 3 June 2026
  • Nel prezzo della camera è incluso l'utilizzo della spa dell'hotel su prenotazione.
    Esiste poi la Portopiccolo Spa, distante circa 5 minuti a piedi, con ulteriori servizi a pagamento.

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• Hi do you have 1room with 3 beds?
  
  
  • Wednesday, 3 June 2026
  • Triple occupancy is possible starting from the deluxe room adding a third bed. Executive suites feature a sofa-bed. Extra charges are applied, according to the guests' age

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