Facilities & Features Grand Palace Hotel - Small Luxury Hotels of the World

• General:
• Air conditioning,
• Car rental,
• Carpeted,
• Designated smoking area,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Iron,
• Laptop safe,
• Non-smoking rooms,
• Packed lunches,
• Pet bowls,
• Room service,
• Shuttle service,
• Soundproof rooms,
• Suit press,
• Wake-up service,
• Wake-up service/Alarm clock

• Activities:
• Aerobics,
• Bicycle rental,
• Bike tours,
• Bowling,
• Canoeing,
• Cooking class,
• Cycling,
• Fishing,
• Horseback riding,
• Live music/Performance,
• Live sports events (broadcast),
• Movie nights,
• Racquetball,
• Stand-up comedy,
• Temporary art galleries,
• Tennis court,
• Themed dinners,
• Tour or class about local culture,
• Walking tours

• Room Amenities:
• Clothes rack,
• Socket near the bed

• Bathroom:
• Bathrobe,
• Bathtub,
• Bathtub or shower,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Slippers,
• Toilet,
• Toilet paper,
• Towels

• Media & Technology:
• Flat-screen TV,
• Telephone,
• TV

• Food & Drink:
• Bar,
• Breakfast in the room,
• Fruit,
• Kids' meals,
• Restaurant,
• Special diet meals (on request),
• Tea/Coffee maker,
• Wine/Champagne

• Internet:
• Internet

• Kitchen:
• Electric kettle

• Living Area:
• Desk

• Parking:
• Parking

• Bedroom:
• Linens,
• Wardrobe or closet

• Accessibility:
• Upper floors accessible by elevator

• Pool and wellness:
• Fitness,
• Fitness center,
• Locker rooms,
• Sauna,
• Spa lounge/Relaxation area

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Invoice provided,
• Private check-in/out,
• Tour desk

• Entertainment and family services:
• Babysitting/Child services

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry,
• Suit press

• Business facilities:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Hand sanitizer,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Food can be delivered to guest accommodation