Facilities & Features Heritage Hotel Life Palace

• General:
• Air conditioning,
• Carpeted,
• Elevator,
• Family rooms,
• Heating,
• Hypoallergenic,
• Non-smoking rooms,
• Smoke-free property,
• Soundproof,
• Soundproof rooms

• Activities:
• Diving,
• Snorkeling,
• Walking tours

• Services:
• Daily housekeeping,
• Laundry,
• Wake-up service

• Bathroom:
• Bathrobe,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Slippers,
• Toilet,
• Toilet paper,
• Towels

• Media & Technology:
• Flat-screen TV,
• Satellite channels,
• Telephone,
• TV

• Food & Drink:
• Minibar,
• Special diet meals (on request)

• Internet:
• Internet

• View:
• City view,
• View

• Living Area:
• Desk

• Parking:
• Parking

• Bedroom:
• Linens,
• Wardrobe or closet

• Accessibility:
• Upper floors accessible by elevator

• Pool and wellness:
• Sauna,
• Spa lounge/Relaxation area,
• Steam room

• Reception services:
• Invoice provided

• Safety & security:
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• First aid kits available,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely,
• Food can be delivered to guest accommodation