What are our guests' most frequent inquiries?

• Hello, is the pool currently open? Thanks
  
  
  • Thursday, 23 July 2020
  • Hello ;
    
    Yes our pool is open now. We are looking forward to seeing you :)

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• is cave room or terrace rooms better
  
  
  • Friday, 25 November 2022
  • Hello . The content and price schedule of our rooms are changing. Our rooms on the terrace are standard rooms. but we have cave room with jacuzzi with same view.:)

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• hi. is the swimming pool open in october? planning to visit for 3 days. also, what will the weather be like in october?
  
  
  • Thursday, 7 September 2023
  • Hi ,?f the weather will be good theese days you can use the swimming pool.
    
    It ?s will be weather conditions.

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• Hi will the outdoor pool still be open till 1st week October.
  
  
  • Monday, 14 August 2023
  • Hi,
    
    If the weather is be so good,you can use the pool.But normally that days pool not avaible.Because,weather can be rainy.

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• This room it’s available in 24-28 nov,the room with jacuzzi.It’s a special trip for me!How much cost the private airport transfer from Kayseri?
  
  
  • Tuesday, 10 November 2020
  • Hello Dear Guest,
    
    Can you send me message on mail.
    
    All The Best

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• Hi. What is the difference between “double room with terrace” and “double room with panoramic view”? Do they both have a private terrace or balcony?
  
  
  • Sunday, 9 April 2023
  • Hello, all our rooms have terrace sir

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• how many bathroom in family room with terrace?
  
  
  • Saturday, 20 May 2023
  • hello dear guests, 1 bathroom all rooms

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• which room type has the best view from balcony other than deluxe suite?
  
  
  • Wednesday, 4 January 2023
  • First of all, thank you for your message. The best room in our hotel is the King Suite. This room, which has 2 floors, has a bathroom on the first floor, a bedroom on the second floor and it is the room with the best view.
    Reservation Clark
    Gökhan M.

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• do u have shisha here
  
  
  • Wednesday, 17 April 2024
  • Yes of course

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• Is the pool heated in March?
  
  
  • Tuesday, 10 January 2023
  • Firstly thanks for you message,our pool doesn't include heating system.
    Kind Regards
    Gökhan M.

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• Hi., is vegetarian food available?
  
  
  • Wednesday, 27 July 2022
  • yes, vegetarian food is available

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• Hi, which of the beds shown for the cave suite is included? Could the round one be requested?
  
  
  • Saturday, 5 August 2023
  • It is possible to get the room you choose in the image.
    
    hermes cave hotel

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• We are planning to book Cave Family room for 4 adults. Is the pool open from 8th - 12th October?
  
  
  • Tuesday, 20 September 2022
  • yes open pool

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• How far is your hotel is to (1) Anfas Fuar DOMOTEX Exhibition (2) Airport
  
  
  • Thursday, 8 June 2023
  • Hi,
    Anfas fuar is in ANTALYA. So our location is Nev?ehir.You can come with plane to 1 hour in Nev?ehir Cappadocia Airport.

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• Hey there! Is there a shuttle from the kayseri Airport to the hotel? If so, what are the timings? Or should we book it in advance? Thank you for you time and hope to see you soon ????
  
  
  • Saturday, 19 October 2019
  • Dear Guest,
    
    We can assist you to arrange airport shuttle from both airport to hotel, but for arrange shuttle bus for you, we need your flight number which is starting with TK....or PC....numbers, after arranging it, driver will be waiting for you at airport exit with your name sign list, so there won't be timing, once you come out from airport, you will see the driver.
    
    Regards
    Hermes Cave Hotel

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• Hi, which room is the one with the jacuzzi by the window with the mountain view? Thanks
  
  
  • Monday, 24 August 2020
  • Hello dear guest The room number which you ask is 200.

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• Hi does the Cave Family Room have a private terrace? Do you see the hot air balloons from there? Thanks
  
  
  • Monday, 27 March 2023
  • Hello, our cave family room has a door opening to the terrace and you can watch hot air balloons from all over our hotel.

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• hi which room has a tub with view as shown in first picture?
  
  
  • Sunday, 30 April 2023
  • Hi,
    Only have a delüxe suite with valley view (200 room number) room.
    
    Best Regards.

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• Is there air conditioning ?
  
  
  • Sunday, 19 June 2022
  • 
    Except for our cave rooms, other rooms have air conditioning.
    

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• Does your room give views of the hot air balloons? Thanks.
  
  
  • Saturday, 9 September 2023
  • Some of our rooms have balloon views.
    Viewable from the common terrace.
    Thank you

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• The hotel looks great but it says adults only for the pool. Is this true (as my kids live for the pool)?
  
  
  • Thursday, 14 July 2022
  • pool lenght 180cm. open pool for children.

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• How much is the charge for shuttle service airport and hotel transfer please? Also we need early check in which is around 3 to 4AM
  
  
  • Friday, 8 July 2022
  • the price for arrivals from kayseri airport is 12€ per person. nev?ehir airport is 10€ per person.
    we help the hotel according to room availabilty at early check in.

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• Hi. Is it a pool outside that include in the cave suite? On the balcony?
  
  
  • Sunday, 19 June 2022
  • Hi, Unfortunately the pool is not in the cave suite.

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• Hello Do you have connected rooms?
  
  
  • Monday, 10 February 2025
  • Hello, our family room with terrace has 2 different rooms, you can see from the photos. Excepting Family Room with terrace we don't have.

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• baloon price for september?can u provide babysitter for my 3 month old while we fly?is the pool open for everyone?do u arrange excursion?
  
  
  • Saturday, 23 July 2022
  • balloon prices in septemper range from 180€ - 250€. i can arrange a babysitter. pool length 180cm is open for everyone.

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• can the two rooms we reserve (there are 6 of us in our family) be next to each other? which rooms do we need to book for this please?
  
  
  • Thursday, 27 April 2023
  • Hello!
    may can i learn the dates and the reservation name that you booked, so i can check and return to you fastly.

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• Hi im can fit in 3 people? Can we ask for extra bed
  
  
  • Tuesday, 30 July 2019
  • The cave suite with Hamam ( Turkish bath) is a double room with a King Size bed. Unfortunatly there is no space for an extra bed. Please have a look at our cave family suite room.

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• Hi is there a shuttle service available from Kayseri airport and also can the hotel arrange hot air balloon rides?
  
  
  • Saturday, 25 April 2026
  • Dear Guest,
    We can arrange airport shuttle transfer for you, we need your flight number that starts with TK..PC and we need flight number to make your reservation. We can arrange hot air balloon for you. You will in contact with us directly.

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• Hi is the room 502 available on nov 6-8? Thanks
  
  
  • Saturday, 25 April 2026
  • hi , we have romm number 205 standart panorama room , dont have 502
    
    thanks
    
    regards

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• It says the bar and pool is closed until October. Is this true?
  
  
  • Saturday, 25 April 2026
  • UNT?L NOVEMBER .DEPENDS ON WEATHER

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• is there a jacuzzi and terrace in the double room with panoramic view ?
  
  
  • Saturday, 25 April 2026
  • Dear Guest,
    
    We have some rooms have a jacuzzi just in the bath room.
    

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• Hi how can i book the room with jacuzzi on top?
  
  
  • Saturday, 25 April 2026
  • we have jakuzi with room.
    lüx-suit with jakuzi
    de lux suit with jakuzi
    

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• We are looking for a family cave room suite to accommodate 3 people. We do not want a regular room which your option don't show. Please advise.
  
  
  • Saturday, 25 April 2026
  • The room you want will appear as CAVE FAM?LY ROOM on the site we booked. You can do that.

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• Hi, does rooms has own balcony? Are all rooms with twin beds?
  
  
  • Saturday, 25 April 2026
  • Yes, all our rooms have a balcony and only one room have two single bed

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• Hello, I've read the swimming pool is closed until 31/10. Is this correct information? Shouldn't it be the other way around? So that the swimming pool is open in the summer time? Thanks for the clarification.
  
  
  • Saturday, 25 April 2026
  • hi ; The swimming pool still closed because of whether , we will open it in 15 days.

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• Thanks for your reply. But Cave family suite option only says price for 1 person. We don't see option to select cave room for 3
  
  
  • Saturday, 25 April 2026
  • Your reservation has been confirmed.

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