Facilities & Features Château Hochberg, Hôtel & Restaurant

• General:
• Air conditioning,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Non-smoking rooms,
• Smoke-free property,
• Soundproof rooms

• Services:
• Baggage storage,
• Daily housekeeping,
• Express check-in/out,
• Fax/Photocopying,
• Ironing service,
• Meeting/Banquet facilities,
• Shuttle service

• Food & Drink:
• Bar,
• Breakfast in the room,
• Kids' meals,
• Special diet meals (on request)

• Internet:
• Internet

• Outdoors:
• Garden,
• Outdoor furniture,
• Sun deck,
• Terrace

• Reception services:
• Invoice provided

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Safe,
• Smoke alarms

• Safety features:
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Physical distancing in dining areas