What are our guests' most frequent inquiries?

• Pozdravljeni, ali so zivali (pes pekinezer) doboljene? Hvala in lp
  
  
  • Saturday, 22 October 2022
  • Pozdravljeni, Psi so seveda dobrodošli, vendar se za hišne ljubljen?ke dodatno zara?una 20€ na dan. Lep pozdrav, Grand Koper

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• Hello! We are traveling with a small dog of 5 kg. What's your pet policy?
  
  
  • Thursday, 4 April 2024
  • Hello,
    Pets are welcome at the hotel – charge 20,00€/day.
    Thank you
    Best regards

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• Hi. Do you have an accessible room with roll in shower and grab rails for the toilet and shower.
  
  
  • Tuesday, 5 July 2022
  • We have one modified room (Superior Corner-Twin room style), which has a roll in shower with grab rails - best booked with a request note with this room feature, thank you.
    
    Best regards, Grand Koper team

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• do you have parking?
  
  
  • Thursday, 6 April 2023
  • There are following parking options available:
    limited hotel parking with hotel vallet service for 15 EUR per day
    public parking on Market square/Tržnica or Ukmar square 150 meters away(Easypark app)
    garage Belvedere cca 450 meters (20 EUR/day)
    

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• Respected, Does the hotel have motorbike parking? Best regards, Tomche
  
  
  • Wednesday, 17 April 2024
  • Dear Mr. Tomche,
    
    we have a place for parking bicycles and motorbikes.
    
    Kind regards,
    Reception

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• do you have a secure bike storage? we have road bikes and cannot leave them outside. if we can keep them in the room that is also fine. thanks!
  
  
  • Thursday, 17 August 2023
  • we have a secure bike storage near the hotel. best regards

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• Hi, what type of parking is it that you recommend (e.g. street parking, outside parking lot, underground garage, etc.)? We are traveling by motorcycle and typically prefer more secure parking. Also, how far is the parking from your hotel exactly? Thanks
  
  
  • Thursday, 9 May 2024
  • Hi,
    there are a few possibilities for parking nearby. We offer a secured parking (not garage) behind the hotel (hotel private parking with video surveillance) or you can park in the public garage Belveder (cca 550 meters from our hotel).
    Regards,
    

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• Hello, just to inquire if children age 11 and below need to pay for breakfast
  
  
  • Friday, 5 April 2024
  • Dear,
    
    thank you for contacting us. Breakfast is included in the price of the stay.
    
    Kind regrads,
    Reception

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• Hello good afternoon, Is there a luggage facility in the hotel, to leave our bags in the morning? No problem in pay a fee for the service!
  
  
  • Saturday, 27 June 2026
  • Hello.
    Yes, of course. We offer luggage storage for our hotel guests, so you're welcome to leave your bags with us in the morning before check-in. There is no charge for this service.
    
    Best regards,

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• Hi, you do accept dogs, it says. I have a golden retriever, very quiet et people loving.
  
  
  • Sunday, 13 August 2023
  • Dear guest,
    yes, pets are welcomed in our hotel with an extra charge of 20€ per day.
    
    Kind regards,
    Anja

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• Good Morning! We have a e-car, is it possible to charge at your Place? How much we have to pay for this Service? do you have parking also?
  
  
  • Thursday, 4 December 2025
  • Good morning,
    
    We offer valet parking, which includes charging for electric cars. The price for this service is €15 per day. Please note that availability is limited, so we kindly ask you to check in advance.

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• Does a small double room have a sea view. ?
  
  
  • Sunday, 9 August 2026
  • Our small double rooms mostly have a side view (either side sea or side square view). Only a couple of small double rooms have a full sea view and a balcony - available from July 2021 and balcony supplement apply

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• Good afternoon, I need a room with a walk-in shower as my husband has mobility problems, can you accommodate us…we also travel with a small dog
  
  
  • Sunday, 9 August 2026
  • Dear,
    
    we have also a room adapted for people with mobility restrictions, with a walk in showe a wider doors. For what date would you be intrested in visiting our hotel?
    
    Kind regards,
    Luka Grom

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• Zdravo. Kakšne so variante za parkiranje? Lp Emil
  
  
  • Sunday, 9 August 2026
  • Parkiriš?e TRŽNICA (300m od hotela) je med vikendom brezpla?no. Med tednom je potrebno dopla?ati 12€ na dan.
    Grand Koper

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• Hello, where would our 6 year old sleep in this Superior Double Room? Thank you
  
  
  • Sunday, 9 August 2026
  • Dear Sir or Madam,
    
    thank you for your question. Superior Double Room has one bed 200x200. The only possibility is that 6 year old sleeps in the same bed.
    
    Kind regards,
    Danja

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• Pozdravljeni, ali je mogo?e koriš?enje bona 20' za no?itev z zajtrkom? Lep dan, Špela G.
  
  
  • Sunday, 9 August 2026
  • Pozdravljeni.
    Bone lahko unov?ite ob direktni rezervaciji preko naše spletne strani ali telefona. V kolikor rezervirate preko Booking strani, vam bonov žal ne moremo unov?iti.
    Grand Koper

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• Pozdravljeni, katere možnosti so na voljo za pla?ilo s turisti?nimi boni? Hvala in lp.
  
  
  • Sunday, 9 August 2026
  • Pozdravljeni.
    Bone lahko unov?ite ob direktni rezervaciji preko naše spletne strani ali telefona. V kolikor rezervirate preko Booking strani, vam bonov žal ne moremo unov?iti.
    Grand Koper
    

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