What are our guests' most frequent inquiries?

• shuttle bus to and from airport cost, room view, Breakfast Buffet eg included in price is it in noisy part of town?
  
  
  • Friday, 31 January 2020
  • Airport transfers from the Airport can be arranged from the Hotel at 22 euros each way.
    Breakfast is included if you have choosen a rate is inclusive of breakfast. Breakfast can be purchased once you are the hotel but at a higher price.
    Hotel is overlooking Spinola Bay. Rooms are starting from the 4th floor upwards and equiped with Premium Quality Double Glazed PVS Windows.

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• Are there walk in showers in suite rooms
  
  
  • Friday, 20 December 2019
  • Yes All Room Types have Walk-in Showers.

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• Hi, we are considering coming for one night at Juliani Hotel today. Is Cafe Juliani open?
  
  
  • Saturday, 6 March 2021
  • Dear Guest,
    We are pleased to confirm that both Cafe Juliani and Zest Restaurant are Open to Hotel Residents only.
    This is due to the recent Covid-19 Restrictions that have been applied and are valid till the 11th of April.
    Warmest Regards

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• Do you have somewhere close by you could recommend doing laundry during a 6 night stay at your hotel?
  
  
  • Monday, 21 November 2022
  • Good morning,
    
    Thank you for contacting Hotel Juliani.
    
    Please note we can offer laundry service during the stay, you have to indicate the wash type and we would setup the time.
    
    We hope to welcome you soon.
    
    Best regards,
    Juan Camilo Bedoya C.

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• We are thinking of booking a double room with sea view but need a wheelchair accessible room with walk in shower and grab rails. Do you have one please?
  
  
  • Wednesday, 11 October 2023
  • Good Afternoon, We are glad to confirm that we do have a room with a sea view, which is equipped with disabled facilities, such as a walk-in shower, and a safety alarm.

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• hello what time is breakfast served , we are interested in booking a room but not sure whether to include breakfast or not
  
  
  • Sunday, 15 January 2023
  • Hotel Juliani serves breakfast from 7:00 am to 11:00 am.

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• Hello, Is your pool open for children all day? Will the swimming pool be open in mid-April?
  
  
  • Thursday, 14 March 2024
  • Hello good night, yes the swimming pool is open in April

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• Hi do any of your deluxe rooms with sea view have twin beds
  
  
  • Tuesday, 25 October 2022
  • All our Room types are available in Double Bed Setup or 2 Twin Single Beds. Please ensure that you write this as a request once you make your reservation.

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• Do you have rooms which have bathrooms (wet rooms) with a roll in shower suitable for a wheelchair?
  
  
  • Tuesday, 25 October 2022
  • Yes, we have both Standard rooms and Deluxe Sea view rooms that are wheelChair accessible, please ensure that you add this as a note on your reservation.
    

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• Interested in your accommodation, I am a wheelchair user; is the bathroom accessible with a roll-in shower (no steps) ?
  
  
  • Friday, 31 January 2020
  • Yes we do have Designated rooms that the showers are Wheelchair Accessible.

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• Does the hotel have a lift to all floors and the roof top pool?
  
  
  • Friday, 17 November 2023
  • Dear Guest, Hotel Juliani does, we have 9 floors, a lift on each floor.
    
    

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• can I get brekfast included
  
  
  • Saturday, 16 March 2024
  • Dear guest,
    You can book the room with breakfast included or without breakfast. The price will be different.

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• Is the swimming pool heated in January?
  
  
  • Monday, 18 March 2024
  • I regret to inform you that our rooftop pool is not heated. However, it is still accessible and can be enjoyed for its stunning views and relaxation.

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• Is the swimming pool heated?
  
  
  • Sunday, 3 March 2024
  • It is not heated.

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• Hi we are staying with you from 27/12-2/1 have you a hairdresser in the hotel or one you can recommend please ?? Thanks Leesa elbourn
  
  
  • Monday, 17 August 2026
  • Dear Ms. Elbourn
    
    Thank you for reaching out, In our installations, we have The Spa Royale, they can provide you the hairdresser service. Please have a look in the website https://sparoyale.com.mt/.
    
    Regards,
    
    Alfred
    Front Office
    

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• Hi, do you have wifi or wired connection inside the room?
  
  
  • Monday, 17 August 2026
  • We have Wifi High-Speed connection in all our rooms. A Wired Connection is also possible but it has to be configured in advance.

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• Hi, Is it possible to accommodate a family with one child aged 12 in your hotel? Can the child have a separate extra bed?
  
  
  • Monday, 17 August 2026
  • Yes, it's possible to add a bed

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• I am planning to make a reservation at your hotel. Do you have aurport shuttle from airport if the flight is very late at night? 1:00 at night?
  
  
  • Monday, 17 August 2026
  • Good Morning,
    
    We are glad to confirm that We can offer the transfer service from the airport. Kindly note that the cost of this service is 25 euros.
    
    Best Regards,
    
    Alfred Arjona
    Front Office Executive

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• Hi there. It says you have an Asian restaurant. Do you serve halal food? Thanks
  
  
  • Monday, 17 August 2026
  • Hello, the halal options are with chicken

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• Which rooms have a bathtub?
  
  
  • Monday, 17 August 2026
  • Hello, only one room has a bathtub, one of the designer suites

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• Hi there, we are coming to Malta for a concert at Ta Qali stadium. How easy will it be to get to the stadium on a Saturday and Sunday evening?
  
  
  • Monday, 17 August 2026
  • BUS Route 202 runs directly from St. Julian’s (Bus Stop just next to Hotel Juliani) to Ta’ Qali, and the journey takes about 31–32?minutes. You can also opt for a taxi via apps like Bolt, eCabs, or Uber, which takes around 10?minutes.

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• Do you have baths as well as showers?
  
  
  • Monday, 17 August 2026
  • We have only showers

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• Is the outdoor pool open in October?
  
  
  • Monday, 17 August 2026
  • Yes, the outdoor pool is open all year round, including in October. However, please note that the pool is not heated.

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• Your hotel looks lovely. We're hoping to visit next week. Can I check if the swimming pool will still be open at this time of year? Helen
  
  
  • Monday, 17 August 2026
  • Thank you for contacting us. Yes, the swimming pool area is open and you can use it but you must keep in mind that time has changed, sometimes we have sunny days and sometimes we have rainy days. Have a nice day.

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• Hi, in your breakfast options do you offer a full english/irish breakfast, with eggs bacon etc? Thanks Dx
  
  
  • Monday, 17 August 2026
  • We offer a full buffet breakfast at a set price, including eggs, bacon, sausages, and more. Alternatively, guests may choose from our à la carte menu, with freshly prepared options made to order each morning.

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• Hello, so if I arrive at the Malta airport at 1:00 AM could I check in or do I have to wait till 15:00?
  
  
  • Monday, 17 August 2026
  • Hi, you can check in and leave the luggage at the hotel, but we can't guarantee the availability of your room

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• Hi do all rooms have balconies . Thank you
  
  
  • Monday, 17 August 2026
  • Deluxe Sea View Rooms, Junior Suites, Juliani Suites, and Designer Suites are the rooms that have balconies with views over Spinola Bay. Standard Rooms do not have Balconies.

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• Hi, whether pool will be open in February?
  
  
  • Monday, 17 August 2026
  • Our roof-top pool is open all year round however in winter it is not serviced and drinks can be ordered from Cafe Juliani on Level 0.

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• is the spa daily access included in the fares ?
  
  
  • Monday, 17 August 2026
  • hello, the spa is not included in the room price

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• Hi - the hotel looks amazing, is the spa included in the room price or is there an extra charge when staying at the hotel?
  
  
  • Monday, 17 August 2026
  • hello, the spa is not included in the room price

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