Hotel Palazzo Papaleo

Facilities & Features Hotel Palazzo Papaleo

• General:
• Air conditioning,
• Airport shuttle,
• Designated smoking area,
• Elevator,
• Facilities for disabled guests,
• Heating,
• Hypoallergenic,
• Hypoallergenic room available,
• Non-smoking rooms,
• Room service,
• Shared lounge/TV area,
• Smoke-free property,
• Soundproof,
• Soundproof rooms,
• Wake-up service

• Activities:
• Bike tours,
• Cooking class,
• Cycling,
• Diving,
• Hiking,
• Horseback riding,
• Tour or class about local culture,
• Walking tours

• Room Amenities:
• Socket near the bed

• Bathroom:
• Bathrobe,
• Bathtub or shower,
• Bidet,
• Free toiletries,
• Hairdryer,
• Private Bathroom,
• Shower,
• Toilet,
• Toilet paper

• Media & Technology:
• Flat-screen TV,
• Telephone

• Food & Drink:
• Bar,
• Breakfast in the room,
• Coffee house on site,
• Fruit,
• Kids' meals,
• Restaurant,
• Snack bar,
• Special diet meals (on request),
• Wine/Champagne

• Internet:
• Internet

• Outdoors:
• Outdoor furniture,
• Sun deck,
• Terrace

• Living Area:
• Desk

• Parking:
• Parking

• Bedroom:
• Wardrobe or closet

• Accessibility:
• Bathroom emergency cord,
• Raised toilet,
• Toilet with grab rails,
• Wheelchair accessible

• Pool and wellness:
• Beauty services,
• Body scrub,
• Body treatments,
• Body wrap,
• Facial treatments,
• Hair treatments,
• Hairstyling,
• Hot tub/Jacuzzi,
• Makeup services,
• Manicure,
• Massage,
• Open-air bath,
• Pedicure,
• Spa,
• Spa facilities,
• Spa lounge/Relaxation area,
• Steam room,
• Waxing services

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Express check-in/out,
• Invoice provided,
• Private check-in/out,
• Tour desk

• Entertainment and family services:
• Babysitting/Child services

• Cleaning services:
• Daily housekeeping,
• Ironing service,
• Laundry

• Business facilities:
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• First aid kits available,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas