Santo Mauro, a Luxury Collection Hotel, Madrid

Facilities & Features Santo Mauro, a Luxury Collection Hotel, Madrid

• General:
• Air conditioning,
• Car rental,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Hypoallergenic room available,
• Non-smoking rooms,
• Room service,
• Shuttle service,
• Smoke-free property,
• Soundproof rooms

• Activities:
• Bicycle rental

• Food & Drink:
• Bar,
• Breakfast in the room,
• Restaurant

• Internet:
• Internet

• Outdoors:
• Garden,
• Terrace

• Parking:
• Parking

• Pool and wellness:
• Massage

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Currency exchange,
• Tour desk

• Entertainment and family services:
• Babysitting/Child services

• Cleaning services:
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• Safe

• Safety features:
• Hand sanitizer in guest accommodation and common areas,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Physical distancing rules followed

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas