Facilities & Features URH Hotel Spa Zen Balagares

• General:
• Air conditioning,
• Designated smoking area,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Packed lunches,
• Pet bowls,
• Room service,
• Shared lounge/TV area,
• Vending machine (drinks),
• Vending machine (snacks)

• Activities:
• Game room,
• Kids' club,
• Live sports events (broadcast),
• Nightclub/DJ,
• Ping-pong,
• Playground

• Bathroom:
• Bath or shower,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Toilet

• Media & Technology:
• Flat-screen TV,
• Telephone,
• TV

• Food & Drink:
• Bar,
• Breakfast in the room,
• Coffee house on site,
• Fruit,
• Kids' meals,
• Restaurant,
• Snack bar,
• Special diet meals (on request),
• Wine/Champagne

• Internet:
• Internet

• Outdoors:
• Garden

• Parking:
• Parking

• Accessibility:
• Upper floors accessible by elevator

• Pool and wellness:
• Beauty services,
• Fitness,
• Fitness center,
• Hot tub/Jacuzzi,
• Locker rooms,
• Spa and wellness center,
• Spa facilities

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Invoice provided,
• Lockers,
• Tour desk

• Entertainment and family services:
• Indoor play area

• Cleaning services:
• Daily housekeeping,
• Ironing service,
• Laundry,
• Suit press

• Business facilities:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas