What are our guests' most frequent inquiries?

• Buenos días. Los servicios de baños turcos y sauna están incluidos en la tarifa de habitación?
  
  
  • Thursday, 4 August 2022
  • Sí. El acceso a la zona de Spa es gratuito y de uso exclusivo para los huéspedes.

  ---

• Can a man wear Jeans in the restaurant ? Is it ok ?
  
  
  • Sunday, 9 October 2022
  • Yes, of course. We don't have a specific dress code. You can come as you feel comfortable.

  ---

• Is smoking permitted around the pool and restaurant areas, or on the bedroom balconies etc? Due to asthma I am looking for smoke-free accommodation.
  
  
  • Sunday, 15 October 2023
  • Smoking is prohibited in common areas such as swimming pools and restaurants. For smokers you have a specific open-air area at the hotel entrance and a small corner in the rooftop terrace. Guests may smoke on the balcony of their room.

  ---

• Do they serve breakfast? Hola, my husbands has an allergy for gluten will you provide gluten free bread and also he don't eat eggs will be options for him at your hotel ? Fruit and oatmeal and maybe gluten free pancakes or French toast? Thank you! We love your hotel but you dont have break buffet
  
  
  • Thursday, 21 March 2024
  • Sure, we offer a variety of gluten-free options including bread, fruits, oatmeal, and various breakfast choices. Additionally, we provide egg-free alternatives like fruit smoothies, yogurt, and breakfast options without eggs. hope it helps

  ---

• I'm about to book a hire car - and then I saw that the parking is 20E per day, is that true?! That's incredibly expensive. Is there parking available anywhere else nearby?
  
  
  • Wednesday, 9 August 2023
  • Please note that you can park your car free of charge in the public parking lots along the hotel (parking lots marked with a blue or white line).

  ---

• Do you offer shuttle service from and to the airport?
  
  
  • Thursday, 20 June 2024
  • We can organize a private transfer from the airport to our hotel and back. It is also possible to arrange the transfer for only one way.
    Please send us a message to check price and availability.
    Best regards,
    Team Villa Chiquita

  ---

• Can I book this room for myself, my husband and my 14 year old daughter? Is there a sofa bed? Thanks
  
  
  • Saturday, 20 July 2024
  • Hello,
    Yes, you can book a room, of course. The room categories that include a sofa bed are the Junior Suites and the Suites.
    
    Please let us know if you need any further assistance with your reservation.
    Thank you!
    

  ---

• Hello! How much is the airport shuttle service for round trip? Thank you
  
  
  • Friday, 5 April 2024
  • Hello! For airport shuttle service we have two options, private transfer with a price of 295€ round trip or a local taxi for around 70€ each way. Kind regards.

  ---

• Hello, we are arriving in palma by plane at 23:30. I am expecting that we will arrive at the hotel after midnight. Is check in possible at that time?
  
  
  • Sunday, 23 March 2025
  • Thank you for your inquiry! No problem, our reception is open 24 hours.
    Therefore, you can check in without any problem as long as it is within the day of the reservation.

  ---

• Hi is it possible to have the twin beds in twin room replaced by a double bed? We are a couple and we need a double bed.
  
  
  • Monday, 3 June 2024
  • Dear guests,
    yes the beds could be double or twin, just let us know upon your reservation.
    Best regards,
    Team Villa Chiquita

  ---

• Hi, do all the rooms have a balcony? Thanks
  
  
  • Wednesday, 5 March 2025
  • hi,
    Yes, all of our rooms come with a balcony.
    If you have any other questions, feel free to ask!
    Best regards,

  ---

• Hello Our son will be 14 years old on the day we leave. Would he be allowed to go to the rooftop? Is it for people above 12? Kind regards, Jasmin
  
  
  • Friday, 11 April 2025
  • Hello Jasmin! Yes, your son will be allowed to go to the rooftop, as it is for people aged 12 and above. He should be able to enjoy the space without any issues.
    
    Kind regards!

  ---

• Hi wondering what is the best way to get to the hotel from the airport? thanks
  
  
  • Wednesday, 31 May 2023
  • The best way to get to the hotel from the airport is by car or taxi. To avoid waiting for a taxi at the airport, we can arrange a private transfer for you at a cost of €125. All we need to book the transfer is your flight details.

  ---

• Are there many places to eat out near the hotel..in walking distance..or should you hire a car. Thanks
  
  
  • Saturday, 1 August 2026
  • Hello! There are many restaurants in Colonia de Sant Jordi, you will definitely have a wide choice! If you feel like exploring other towns or areas of the island, then you should hire a car :)

  ---

• Is there an iron in the room?
  
  
  • Saturday, 1 August 2026
  • Hi. You can request it without problems before your arrival so we can arrange it for you. Regards.

  ---

• Hello, We are thinking about coming next week. Is it required to have EU covid health pass for hotel and hotel restaurant? Thank you!
  
  
  • Saturday, 1 August 2026
  • Good morning!
    
    At Villa Chiquita we don't ask for a EU covid health pass to get in our hotel or our hotel restaurant, but you will need it to get into the Balearic Islands or a negative PCR test.
    
    Kind regards,
    Villa Chiquita team

  ---

• This hotel looks amazing. What room should I book if I need a walk-in shower only? Due to recent knee surgery I cannot step into a bathtub/shower combination. Thank you,
  
  
  • Saturday, 1 August 2026
  • Thank you so much for your comment and for your interest in our Hotel. We completely understand, no worries at all. Please note all our rooms have showers; only our Suites with Sea View also include a bathtub. Best Regards from Mallorca!!

  ---

• Hi is there full length mirrors in the rooms?
  
  
  • Saturday, 1 August 2026
  • Hello, thank you very much for contacting us. All rooms have 1 full length mirror.
    Best regards, Klaas

  ---

• What is the dress code for the restaurant?
  
  
  • Saturday, 1 August 2026
  • Dear guest, Comfortable and long trousers for mans.
    
    Best regards.

  ---

• When is the best time to visit your property for the perfect beach holiday?
  
  
  • Saturday, 1 August 2026
  • The best time for visiting us for the perfect beach holidays is between End of May and Middel September. There, you can have high chances to enjoy the perfect weather.You can reserve the Flexible Rate, and see one week before arrival is everything is good with the weather forecast. Regards.

  ---

• is breakfast taken outside
  
  
  • Saturday, 1 August 2026
  • Thank you for your interest. We have sliding glass doors that we open when weather is good outside, but no outside space for breakfast. We hope we have helped you. Regards.

  ---

• Is this hotel - bike friendly? can my son have a bike at room? regards Hana
  
  
  • Saturday, 1 August 2026
  • Hello Hana, thank you for contacting us. We have a bikeroom, and in case your son has a very expensive bike and wants to take it to the room, that will not be a problem. Best regards!

  ---