What are our guests' most frequent inquiries?

• Hi, is your senior suite with a jetted tub, an outdoor tub? Or is that jetted tub in the bathroom?
  
  
  • Tuesday, 6 June 2023
  • The senior suites feature Jetted Tubs in the verandas with mesmerizing Sea and Caldera view.

  ---

• A few questions: 1. Do you have Infinity pool with Caldera view? 2. Is the Infinity pool heated in April? 3. Are kids (age 17 and 12) allowed to stay in the hotel?
  
  
  • Wednesday, 24 January 2024
  • Katikies Santorini features three public pools, one of them is indeed heated, infinity and offers mesmerizing Caldera and Aegean Sea views. Children over the age of 13 years old are welcome.

  ---

• Hello Do you have rooms with private swimming pool ? Thanks
  
  
  • Sunday, 27 August 2023
  • Katikies Santorini features suites with private Jetted Tub or Private plunge pools.

  ---

• Hei! Do you have gluten free meal for breakfast?
  
  
  • Sunday, 14 February 2021
  • Dear guest,
    
    Thank you for contacting us.
    
    We are delighted to inform you, that in our buffet breakfast menu, there is a variety of gluten free options.
    
    We remain at your complete disposal.

  ---

• Is there street access to the hotel or are there a lot of steps? Luggage assistance available on arrival at the hotel? Thank you.
  
  
  • Saturday, 23 July 2022
  • Dear Sir or Madam,
    
    Katikies Santorini is located at the beginning of the main pedestrian road and there are approximately 20 stairs to reach the reception.
    Moreover, luggage assistance will be provided upon your arrival.
    
    Kind Regards,
    Katikies Team

  ---

• Hi Can we see sunset from the rooms ?
  
  
  • Saturday, 15 October 2022
  • The location of the property offers unparallel view of the Caldera and the Aegean Sea. During sunset you may see the mesmerizing sunset colours of the sky, no direct sunset view though.

  ---

• Hello, hope you are well? Is there a option to have x2 single beds? Thank you Christine
  
  
  • Saturday, 15 October 2022
  • All rooms offer Queen size beds. Should the guests wish to have a twin room, a rollaway bed will added in the room. Onother option would be the Queen bed to be made with separate beddings and duvets.
    

  ---

• Hi, your hotel includes infinity pool for any kind of the room types, right?
  
  
  • Sunday, 2 October 2022
  • The Hotels features 3 infinity swimming pools.
    All our guests are free to use them along with all the facilities of the property .

  ---

• Is the restaurant available to public?
  
  
  • Wednesday, 21 September 2022
  • Restaurants are welcoming guests for dinner

  ---

• hi do you have any offers or discounts? I would like to stay on may in katikies
  
  
  • Tuesday, 2 May 2023
  • A special offer that is currently available is the Nonrefundable rate which offers a discount on the Flexible one.

  ---

• hi, I plan to book a room for July 21 to July 22. I hv a 12 year old daughter. Can she be alllowed? she will be almost 13. Her year of birth is 2010
  
  
  • Monday, 12 June 2023
  • In Katikies Santorini children over the age of 13 year old are welcome. For families with younger children, we would suggest Katikies Garden in Fira which features childern amenities.

  ---

• Hi! What temperature do the private hot tubs go up to? Thanks!
  
  
  • Tuesday, 19 November 2024
  • Jetted Tubs are heated, up to 23 degrees Celsius. This temperature fluctuates according to weather temperature and outside conditions.

  ---

• Where would I be able to park since I am planning on renting a car?
  
  
  • Tuesday, 12 March 2024
  • Dear Guest,
    
    Kindly be informed that our property has a designated parking space for our guests.

  ---

• Does this include breakfast?
  
  
  • Monday, 3 February 2025
  • All rates include Cycladic a la carte Breakfast

  ---

• Fitness center?
  
  
  • Tuesday, 26 March 2024
  • Katikies Hotels do not feature a fitness centre in their premises.

  ---

• Hi. Would you allow a family of 5 to stay in superior suite with a roll away ? Thank you
  
  
  • Friday, 19 April 2024
  • The maximum capacity of all rooms is 03 guests.

  ---

• Is the suite all on 1 level or is there a loft bed?
  
  
  • Monday, 3 February 2025
  • Some of Junior Suites with Jetted Tub are in one level. There is a Junior Suite with Jetted Tub that has a loft layout.

  ---

• Does the hotel allow toilet paper to be flushed in toilet or do you deposit it in waste basket next to toilet
  
  
  • Saturday, 25 January 2025
  • In the bathrooms there are waste baskets. Our flushing system gets blocked should the guests throw the paper in the toilets

  ---

• Can I bring my small service dog?
  
  
  • Sunday, 14 April 2024
  • Service dogs are allowed with the Official documentation

  ---

• Good day, Please, let me know how far walking is the nearest beach?
  
  
  • Wednesday, 21 September 2022
  • The closest beach is approximately located within a 10min drive from Katikies Santorini.

  ---

• What room at available for a family of 4 persons? Thank you.
  
  
  • Wednesday, 21 September 2022
  • The maximum occupancy of the rooms is 3 persons. A family of 4 persons, (children over the age of 13 yo), will be accomodated in 2 rooms , as close to each other as possible.

  ---

• Is the Hotel available in November?
  
  
  • Monday, 26 June 2023
  • Katikies Hotels run seasonally, from Mid March to Mid November

  ---

• Greetings Are your outdoor pools heated in October and November?
  
  
  • Tuesday, 7 April 2026
  • Dear Sir / Madam,
    
    Happy New Year!
    
    Please accept our apologies for our late response. As per your request, please kindly note that our property offers three outdoor infinity pools in which one of them is heated during the whole season.
    
    We remain at your full disposal for any further assistance needed.
    
    Kind Regards,
    Stavrina Masouri
    Reservations Agent

  ---

• I stayed there 20 years ago in a room with a glass walled shower. Is that room available for my dates?
  
  
  • Tuesday, 7 April 2026
  • Dear Customer
    
    Please note since then the hotel has made renovations and there a few suites with a glass walled shower.
    
    Kind Regards,
    S

  ---

• Is there access to the sea from the hotel?
  
  
  • Tuesday, 7 April 2026
  • Greetings from Katikies and thank you for your interest in our Hotel. We would like to inform you that the beach closest to the Hotel is Baxedes, which is approximately 20 mins away by car. We look forward to welcoming you at our premises!

  ---

• Hi, do you have a picture of the hotel from the sea looking back at it Kind Regards Anna
  
  
  • Tuesday, 7 April 2026
  • Dear Mrs. Anna,
    
    Thank you for your message.
    
    Please kindly send us a message through our web site in order to provide you all the relevant information.
    
    Kind Regards,
    Stavrina M

  ---

• Is this in the center of town so you don't need to walk to Oia? Also, can you sit on the balcony at the hotel and see the sunset
  
  
  • Tuesday, 7 April 2026
  • Dear Sirs,
    
    Kindly be informed that Katikies Santorini is located at the begining of the main pedestrian road and all shops and restaurants are within walking distance. We would like also to inform you that all our rooms have private verandas with excellent views at the Aegean. Finally, you will not be able to see the sunset as the hotel does not have direct sunset view, however, you may see all its colors that are created.
    
    Always at your disposal,
    
    Kind regards,
    Katerina T.

  ---

• Hi, the pool is private for the room?
  
  
  • Tuesday, 7 April 2026
  • The room types that have their own private pool are the following:
    Superior Suite with Private Pool and Sea View
    Honeymoon Suite with Private Pool and Sea View
    Master Suite with Private Pool and Sea View
    Katikies Suite with Private Pool and Sea View

  ---

• Is the mini bar free of charge
  
  
  • Tuesday, 7 April 2026
  • Dear Sir or Madame,
    
    Thank you for your email.
    Kindly i would like to inform you that the mini bar has an extra charge according to the menu that you may find in the room upon your arrival.
    
    I remain at your full disposal for any further information you may need.

  ---

• Can we bring a quest who need wheel chair support?
  
  
  • Tuesday, 7 April 2026
  • Dear Guests,
    
    Greetings from Katikies Santorini!
    
    Further to your request we would like to inform you that due to the particular construction of our property (on the cliffs) our accommodations are not recommended to people with disabilities.

  ---

• Is floating breakfast available? If yes then where - in jetted tub of suite or in infinity pool?
  
  
  • Tuesday, 7 April 2026
  • Kindly note there is no option for a floating breakfast either in the pool or the jacuzzi.

  ---

• Hi .. which type of room have a private pool?
  
  
  • Tuesday, 7 April 2026
  • Master Suite with Plunge Pool

  ---

• Hi I want to reserve a room with a private swimming pool for my honeymoon in November can I know if it's fully private swimming pool in the room ???
  
  
  • Tuesday, 7 April 2026
  • Full privacy cannot be guarranteed in any of our rooms.

  ---