What are our guests' most frequent inquiries?

• Hi! We arrive at Nevsehir 20th of March at 20:15 TK2008. What’s the price for 2 people for transfer and air balloon? Thank you
  
  
  • Thursday, 18 March 2021
  • hello,
    yes we have shuttle service, the cost is 60 TL per person. We have balloon companies also. the cost is 60 Euro per person.
    Best Regards,
    Emre

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• Hello are you accepting people from England?
  
  
  • Tuesday, 19 January 2021
  • hello, there is no resriction for england, you can visit Turkey

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• Hi there, are he hot air balloons flying at the moment.
  
  
  • Thursday, 24 December 2020
  • yes, balloons are fly

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• hello, does the cave suite have a balcony/terrace to view the hot air balloons? or is this only viewable from the terrace on the roof?
  
  
  • Wednesday, 22 June 2022
  • Hi there! We have only a few suites with a view and a balcony,

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• Hello! What is your nearest airport
  
  
  • Wednesday, 12 April 2023
  • Hi there, its Nev?ehir Airport (NAV)

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• 1. is Cappadocia safe at the moment? are tourists allowed in the area? 2. which room in your hotel has the best balloons view?
  
  
  • Tuesday, 14 February 2023
  • Hi there,
    Here is safe dont worry and the tourists are allowed,
    One of the honeymoon suite has the best view but depends the availability we can give you that room,

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• Hi, we hired a photographer outside and plan to stay a few nights at your hotel for photoshoot at terrace. Is that allowed?
  
  
  • Sunday, 28 January 2024
  • Hi there, you can use our public terrace 10 minutes for free. But if you want we have private terrace for like this shootings. You can use there during balloons and it's only 250 euro.

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• Hi I want to reserve your suite there is several pictures ,I don't know which one is the room .it has fire place or sauna or Turkish bath ? Thank you
  
  
  • Thursday, 11 February 2021
  • hello,
    we have room with fire place and jacuzzi.
    ?f you would like to choose with fire place you can choose deluxe or suite room.
    ?f you would like to choose with jacuzzi, you can choose suite room.
    Best Regards,

  ---

• Hi I booked the honeymoon cave suit a few days ago can you confirm if this has balcony please?
  
  
  • Saturday, 20 March 2021
  • hello, some rooms has balcony. please contact with us to choose your room

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• Hi, Would you allow 6 people for your 2-bedroom family room please? Thank you
  
  
  • Wednesday, 16 November 2022
  • that will be difficult and we suggest you to add one more room,

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• Can I book a private rooftop brunch?
  
  
  • Monday, 30 September 2024
  • Hi there!
    
    Sure you can, how many people for?
    
    Looking forward to hearing from you!
    
    Best Regards,
    Koray

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• Do any of your rooms/suites offer views of the balloons? If so, which room is the best to book?
  
  
  • Monday, 1 February 2021
  • hello,
    you can choose deluxe or suite room

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• Hi, do you have room where you can accommodate 4 adults?
  
  
  • Wednesday, 22 June 2022
  • Family suite is better for you and the room has 1 Double and 2 Single bed,

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• Hello! Do you arrange 2 days Capadoccia tour with hot air balloon? If yes, what is the cost?
  
  
  • Saturday, 3 September 2022
  • hello;
    red tour is 60Euro per person
    green tour is 60Euro per person
    balloon flight 250Euro per person
    best Regards
    ilkay

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• I am booking the last minute accommodation with you guys. Could you direct me how to get to your hotel from NAV airport? Shuttle bus? Hotel Pick up ?
  
  
  • Thursday, 20 March 2025
  • Hi Dear Guest,
    
    We are providing airport shuttle service and it's only 15 euro per person. We will need your flight number to book it in advance!
    
    Look forward to hearing from you!
    
    Best Regards,
    Koray Karaahmet

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• is the public terrace available to take pictures during balloon time? Thanks
  
  
  • Friday, 12 April 2024
  • Hi there,
    
    yes it's available for hotel guests
    
    Best Regards,
    Koray Karaahmet
    

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• hi, the view with the hot air balloons on the terrace, for the time i come can i book for a proposal? only for a short period of time
  
  
  • Monday, 19 February 2024
  • Hi there,
    
    Unfortunately, our terrace getting full very quica and the rental fee for that terrace is 250 Euros.?t's a private one. Thank you so much.
    
    Best Regards,
    Koray Karaahmet

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• Will the terrace still be open and decorated in winter for taking photo with the balloons?
  
  
  • Wednesday, 16 November 2022
  • depends the weather we will open it,

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• Hello, can we have a room with a view of the hot air baloon? We need 2 BR for 2 couples.
  
  
  • Thursday, 19 January 2023
  • Hi there, Depends the availability we can give you the room with view bkz the concept is cave hotel,
    For the view we have roof top and you can watch the balloon from that area,

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• Hello.. do you provide a daytour trip to Pamukkale? Please advise. Thank you! Planning to stay at least 7 days in Capaddocia with Pamukkale sidetrip.
  
  
  • Monday, 1 February 2021
  • hello, yes sure we have travel agency, we can organize it.
    when will you be here ?

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• Hi, I plan to propose to my girlfriend during our visit from 22/09-24/09. Do you offer proposal packages? Would prefer hot air balloon view.
  
  
  • Thursday, 13 March 2025
  • Dear Guest,
    For your proposal, we can offer a private terrace with hot air balloon view for 2 hours at sunrise. We can also arrange a professional photographer. If you want to continue, let us know!
    Best Regards
    Mithra Cave Hotel
    
    
    

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• hello …do u have a Family suite available from July 8-11?
  
  
  • Saturday, 10 June 2023
  • Hi there,
    
    You can check it on booking.com

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• Do you offer babysitting services if we have to leave our toddler for the balloon ride?
  
  
  • Tuesday, 30 May 2023
  • Yes we can help you for this,

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• Hi is there a public terrace where you can go to see the hot air balloons? Thanks
  
  
  • Tuesday, 4 April 2023
  • Hi there,
    Yes we have two different terrace in our hotel. One of it is public terrace and the other one is private terrace which is chargeble.
    

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• For the Family 2 Bedroom Suite with air conditioning - how many bathrooms does it have?
  
  
  • Monday, 20 February 2023
  • hi there,
    
    Just one room has 2 bathroom and the others only one,

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• What’s the difference between the public and private terrace?
  
  
  • Saturday, 3 September 2022
  • Hello;
    the public terrace can use all our guest free of charge by one by. the private terrace is chargeable.
    best Regards
    ilkay KAHRAMAN

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• Hi! I would love to book. Do you offer rooftop breakfast with the view of the balloons at sunrise? And if so is it a private breakfast? ????
  
  
  • Wednesday, 26 July 2023
  • hi there,
    
    if you mail us we can give you the details,
    

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• Hi how much climbing do you have to access the rooms. also is a lift available to reach the rooms
  
  
  • Monday, 27 February 2023
  • hi there,our hotel has 2 floor and we have a few stairs and also we have 1st level room so its changeable,

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• since it is winter is the balloons still operating ?
  
  
  • Tuesday, 14 February 2023
  • Hi there,
    its still on and depends the weather they will fly,

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• hi do you have shisha? or is there any shisha nearby
  
  
  • Tuesday, 20 June 2023
  • Yes we have that in our restaurant or if you wanna go to center some places have that too,

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• Is rooftop open in late November
  
  
  • Wednesday, 16 November 2022
  • Everyday is open but depends the weather we will open the decorations,

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• Will there be options for vegetarian breakfast
  
  
  • Wednesday, 16 November 2022
  • Yes we have options,

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• Wil my room be centrally heated, as I will be travelling in November end so I’m Concerned about the room heating.
  
  
  • Wednesday, 16 November 2022
  • Yes we have central heating system,

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• Hello, we are two friends who would like to share a room with two beds. Is it possible to add an extra bed in the Delux room?
  
  
  • Saturday, 17 February 2024
  • Hi There,
    
    Yes sure we can give you Deluxe room with two beds. Please no worry about it.
    
    Best Regards,
    Koray Karaahmet

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• how can we reserve private terrance for sunrise if we book this hotel?
  
  
  • Tuesday, 30 January 2024
  • Hi there,
    
    ?t's so easy to book it. You will contact with us and we will check availability. ?f it's available we can make your reservation

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• window in the room?
  
  
  • Sunday, 6 August 2023
  • Yes there is

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• Hi. We are looking to book from the 9th to 11th sept. However our flight lands at 8.30am on the 9th. Is it possible to check in at 10am ? Thanks
  
  
  • Thursday, 3 August 2023
  • Our check-out time is 11 o'clock so depends the check-outs you can make early check-in,we will help you in that time.

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• Hi, what time is your latest airport shuttle
  
  
  • Sunday, 10 March 2024
  • Hi there,
    
    For every flight there will be shuttle service.

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• Hi. Are you provide for green tour, red tour and hot air balloon? Could you send me the price of those tour and hot air balloon? Thank you.
  
  
  • Saturday, 20 March 2021
  • hello, yes we have travel agency and balloon company. we would be happy to arrange it.
    please contact with us to make reservation.
    

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• Hi, what time is the best time for hot air balloons? Is there anyway to have a private meal and watch hot air balloons?
  
  
  • Saturday, 3 September 2022
  • hello;
    the best time for baloon flight is about 05:45 for September. we can have breakfast in our private terrace with the balloon flights. it is chargeable.
    best Regards
    ilkay KAHRAMAN

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• Can your private terrace booked by us if we are staying in some other hotel?
  
  
  • Saturday, 3 September 2022
  • hello;
    we can arrange the private terrace reservation without accommodation.
    we work for private terrace with reservation.
    Best Regards
    ilkay KAHRAMAN

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• Hi, does all your rooms have air conditioning as we are coming In July. Also, which room has the best view for Balloons? thank you
  
  
  • Tuesday, 14 February 2023
  • Hi there,
    We have air condition for all the rooms but some of them have portable ac,
    The room with view or balcony just a few room we have like deluxe,suite or honeymoon suite catagory and depends the availability we can give you that,

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• Hi we will arrive in Nevesehir at 8.20pm. What time can we check-in until as it will be quite late when we arrive to the hotel?
  
  
  • Saturday, 16 September 2023
  • the reception works 24 hour, so anytime you can do that.

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• which are natural cave rooms and which are stone rooms?
  
  
  • Tuesday, 20 June 2023
  • Its changeble bkz all the catagories have cave and stone rooms.

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• we are coming at the end of may … do you have air conditioning?
  
  
  • Tuesday, 14 February 2023
  • Hi there,
    We have air condition for all the rooms but some of them have portable AC.

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• Hi, Im coming with 2 adults +1 child (6 years)+ 1 infant, can I book for 3 pax only? Infant just sharing bed with us. If book 4 pax will cost too high
  
  
  • Thursday, 20 March 2025
  • Hi Dear Guest,
    
    Sure, you can book it for 3 of you and we provide a baby cot for free. Please don't worry about it.
    
    Best Regards,
    Koray Karaahmet

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• Good Morning - We are a Family of 4 people. 2 Adult & 2 Children 17 & 13. We want a Family Room for the 28th/29th & 30th. We also want to do a Balloon Ride. Can You advise us
  
  
  • Tuesday, 15 August 2023
  • Hi there, you can make the reservation on booking.com for family suite and after that just send a massage about the activities and we can give you the details,

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• Is there any room offer balloon view? Thanks.
  
  
  • Saturday, 16 September 2023
  • Yes just a few rooms have that,

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• Hi.. may I know booking is only for a night? We looking for 2 nights is this possible?
  
  
  • Tuesday, 11 February 2025
  • Hi Dear Guest,
    
    I'm unable to see your reservation now. Could you please share your booking details to check it detailed? Thanks in advance!
    
    Best Regards,
    Koray Karaahmet

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• Do you have room that is wheelchair accessible?
  
  
  • Sunday, 20 April 2025
  • Hi Dear Guest,
    
    We do have a few rooms you can access with wheelchair. But unfortunately we can't guarantee for these rooms.
    We can make room assignment due to availability.
    
    Best Regards,
    Koray Karaahmet

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• Is there a swimming pool in the hotel? Does the cave suit have a terrace?
  
  
  • Thursday, 8 June 2023
  • Hi there,
    
    We dont have a swimming pool and for the rooms just a few suite has balcony not all of them,

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• I saw a remark that air conditioner only available in certain room. What is the expected temperature around May in Cappadocia? Thanks!
  
  
  • Monday, 27 March 2023
  • Hi there,
    
    Will be not too hot but incase we can give portable ac,

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• Have you elevator ? Or room on the first floor ? My mom can’t use stairs
  
  
  • Saturday, 3 September 2022
  • Hello;
    we don't have elevator in our hotel. but we can give you a room on reception floor.
    best Regards
    ilkay KAHRAMAN

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• Hi can we see hot air balloons from the terrace and is it free?
  
  
  • Wednesday, 16 November 2022
  • Yes you can see it and will be free for all the guests

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• Which room has air conditioning? How many floors
  
  
  • Saturday, 3 September 2022
  • hello;
    some rooms has A/C . because of it depends on our availability we can give the rooms with AC.
    Best Regards
    ilkay KAHRAMAN

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• Is there air conditioning in our rooms?
  
  
  • Friday, 3 May 2024
  • Out of 5 room all the rooms are with AC and the 5 room will be with portable ac and with vantilator.

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• Hello, what time does the breakfast start?
  
  
  • Monday, 25 November 2024
  • its 7:30 - 10:30

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• Hi ur cave suit and king suit have seperate bedrooms na??
  
  
  • Saturday, 16 March 2024
  • Hi There,
    
    Could you please give me more detail about your question ? there is only 1 bedroom in each rooms.
    
    Looking forward to hearing from you to assist you!
    
    Warm Regards,
    Koray Karaahmet
    

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• hi , I’d like to reserve a honeymoon cave suite. are there any suite with windows left?
  
  
  • Wednesday, 22 February 2023
  • hello;
    our honeymoon suites have with wndows
    Best Regards
    ilkay

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• Merhaba, balon fiyatlari ne kadar? Eylul aynin ortasinda.
  
  
  • Saturday, 3 September 2022
  • merhabalar;
    balon fiyatlar? ortalama 250Euro ki?i ba?? ücreti bulunmaktad?r.
    sayg?lar?m?zla
    ?lkay KAHRAMAN

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• Hi, how do I book the private terrace? And how much does it cost, and what does it come with? Photo props?
  
  
  • Wednesday, 17 January 2024
  • Hi there,
    
    Firstly, you have to contact with us about availability of terrace.
    The price of the private terrace is 250 euros without a photographer. If you want to buy it with the photographer only 350 Euros.
    
    Best Regards,
    Koray Karaahmet
    

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• Does the fairy chimney suite have a balcony?
  
  
  • Monday, 22 April 2024
  • No it doesnt have any balcony and view, it just inside the fairychimney

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• Hi! Could we just use the terraza for the pics because you guys are sold out for our vacation
  
  
  • Tuesday, 19 September 2023
  • please contact with the hotel by phone or mail we can help you

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• Can I book the hot air balloon when I arrive or do you’ll need to book in advance?
  
  
  • Wednesday, 3 April 2024
  • Hi there,
    If you book it in advance it's better. We are in high season now so it's hard to find availability.
    
    Warm Regards,
    Koray Karaahmet

  ---

• Hi, Is the terrace for the hot air ballon view is accessible to all guess or need to reserve? What time usually the hot air ballon? 4am-5am?
  
  
  • Saturday, 3 September 2022
  • Hello;
    you can watch the balloon flight from our terraces free of charge.
    best Regards
    ilkay KAHRAMAN

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• Merhaba Deluxe room icin 3 yetiskin diyor ancak 1 buyuk yatak gosteriyor. uc kisinin ayni yatak mi yatmadi bekleniyir yoksa ekstra yatak ekleniyor mu?
  
  
  • Wednesday, 1 March 2023
  • ek yatak ekliyoruz

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• will the hotel be able to book a hot air ballon experience for us , can we take our 2 year old child on hot air ballon too with us
  
  
  • Monday, 25 December 2023
  • Hi there,
    
    Unfortunately 2 years old child cannot fly bkz age limit is 6 years old

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• Hi, If my return flight from Keysari Airport will depart at 9.35am, what time is advisable to leave the hotel? Thanks
  
  
  • Saturday, 3 September 2022
  • hello;
    to reach to Kayseri airport from our hotel it takes 1 hour. for everything 2,5 hours ago enough.
    Best Regards
    ?lkay KAHRAMAN

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• how many bathroom in family two bedroom suite?
  
  
  • Tuesday, 30 May 2023
  • We have 3 room as family suite and just 1 has two bathroom,

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• Do you have rooms with windows?
  
  
  • Saturday, 3 September 2022
  • hello
    we have rooms with windows.
    best Regards
    ilkay KAHRAMAN

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• Hi do you provide shuttle service to Kayseri airport? What charge
  
  
  • Saturday, 3 September 2022
  • hello;
    we can arrange transfer airport-hotel-airport. the shuttle transfer is 15Euro per person each way. the private transfer is 110Euro totally each way
    Best Regards
    ilkay KAHRAMAN

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• Hi, how much is the laundry service?
  
  
  • Saturday, 3 September 2022
  • hello;
    there is a price list in the wardrop. for exapmle tshirt about 2 Euro each one.
    Best Regards
    ilkay KAHRAMAN

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• Hi, I am travelling with my partner Nov 16-19. Can you suggest which room has a terrace view and jacuzzi?
  
  
  • Wednesday, 16 November 2022
  • honeymoon suite has that but depends the availabilty we can give you that room,

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• can we have breakfast by the roof top in the morning? so that our background if we take pictures will be the balloons?
  
  
  • Friday, 17 January 2025
  • Hi there!
    Your request may vary depending on the season and sunrise hours. The main terrace is free for hotel guests. If you're not hotel guest, then you should pay 30 euro per person
    Best Regards,
    Koray Karaahmet

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• do you provide extra beds
  
  
  • Tuesday, 30 May 2023
  • Yes but not for the classic rooms,

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• Hi. We are 4 adults and 2 children age 10 & 12. Can we book 2 bedroom suite? Or can request to add bed?
  
  
  • Friday, 4 October 2024
  • Hi There, Max room capacity is 5 person (1 double + 2 single + 1 extra bed as like this)
    so you need to reserve an another room.

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• Is that suite for three adults and two children ?
  
  
  • Thursday, 19 September 2024
  • Hi, The room has 1 Double and 2 Single beds for 5th we need to open en extra bed.

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• Hi! Can we book a Family Suite Two Bedroom and ask for extra bed since we are 6-pax? How much will be the extra amount to be paid?
  
  
  • Tuesday, 5 December 2023
  • the room capacitys is max 5 people and the rooms have 1 double and 2 single beds as two bedroom

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• family 2 bedroom suite say 5 people but inly bed space for 4. do we get an extra bed. do you help with balloon your how much is the cost please.
  
  
  • Thursday, 21 March 2024
  • Hi There,
    There is no big differences, we are going to add only one more additional bed to your room if you book it for 5 people. And we have our own balloon companies.You have to let me know about exact dates that you want to join it

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• what is the difference between family 2 bedroom for 4 people and family of 5. the number of beds are exactly the same. for a family of 5 there should 3 single beds. can you help with ballon t9ur and how much does it cost
  
  
  • Thursday, 21 March 2024
  • Hi There,
    There is no big differences, we are going to add only one more additional bed to your room if you book it for 5 people. And we have our own balloon companies.You have to let me know about exact dates that you want to join it

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• Hi. What kind of room has access to private terrace that i need to book? And if need advance booking of the terrace how much it cost
  
  
  • Wednesday, 22 January 2025
  • Hi there!
    
    The private terrace is different area. There is no any connection with any room.
    If you would like to book that it's 250 Euro without photographer. With photographer 400 Euro during balloon ride 1 hour.
    
    Best Regards,
    Koray Karaahmet

  ---

• does fairy chimney has fire place and jacuzzi
  
  
  • Wednesday, 16 November 2022
  • just jacuzzi has not fire place,

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• Hi does the king suite have a private bedroom .i can see only curtians sperating the sofa area or are there doors .does the honeymoon suit have orivate bedroom upstairs which one of these do so i can book as i need private from my kid Thanks
  
  
  • Saturday, 3 September 2022
  • Hello;
    family suite is better fo ryour family. there is 2 rooms but these rooms not separate with the doors.
    best Regards
    ilkay KAHRAMAN

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• Hi, if we book for family suite, the bed only for 4 people. So you will provide extra bed for additional 1 person?
  
  
  • Friday, 24 April 2026
  • hi,
    yes we add extra bed

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• Is there balcony in honeymoon suite?
  
  
  • Friday, 24 April 2026
  • we have only one room has balcony. did you book it ?

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• If we book a double cave room! Will we able to access the rooftop for complimentary breakfast which we are getting with room booking?
  
  
  • Friday, 24 April 2026
  • hello;
    we only serve the breakfast at the restaurant. the terrace you mentioned is our private terrace. this terrace price is 200Euro durin the balloon flight time. this breakfast decor only for photoshooting.
    Best Regards
    ilkay

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• hi, do u offer free pick up service from kayseri airport?
  
  
  • Friday, 24 April 2026
  • Hi,
    We can arrange shuttle as 60 TL per person and we need your flight number for arranging it.

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• Hello, If We arrive to the Cappadocia 15th Nov. sometime at 3:00am and leave on 17th 6:00pm. Can you arrange early check in and late check out.
  
  
  • Friday, 24 April 2026
  • hello, we can check availabilty, ?f your room is available you can do it early check in

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• Hi, We're interested to stay at your hotel from 12th - 14th January 2020. We're wondering if we could opt for a late check out? This is because we are catching an early morning flight on the 15th and we understand that Kayseri airport is an hour away from Mithra Cave Hotel. I understand that the check out time is at 11am. For a late check out, until what time will that be? Thank you. Best Regards, Nabilah
  
  
  • Friday, 24 April 2026
  • Dear Guest,
    We can try to help you for late check out but we can not give your guarenty. Because ?f rooms are not available our check in time is start at 14:00 pm.
    When you arrive our hotel, we can talk about it.
    Best Regards,
    Emre

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• Hi! Before booking a room for Sep, just wanted to ask if it is possible/necessary to book a spot on the hotel terrace for sunrise photos in advance?
  
  
  • Friday, 24 April 2026
  • Hi, you can book the private terrace if you want or you still can use the public terrace and you will be on the line for taking pictures.

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• Hello! We booked your hotel. How much to book the private terrace for 4pax to watch the sunrise this May 1?
  
  
  • Friday, 24 April 2026
  • hello. thank you for your kind interest Mithra Cave Hotel.
    the cost of our private terrace is 250Euro included decoration. if you want photographer it will be 300Euro.
    Best Regards
    ilkay

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• Hi, is the terrace open throughout the year? We’ll be visiting in November
  
  
  • Friday, 24 April 2026
  • Hi,
    
    Our public terrace is open anytime in the year.

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• Hi, can 2 adults and an infant stay in the Fairy chimney Suite ? Will the hotel provide a baby crib in this room ?
  
  
  • Friday, 24 April 2026
  • Hi,
    
    Yes you can and we can add a cradle.

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• Hello, we are traveling in June 19,30,21, do you have early check in? Can I reserve tour and photoshoot services from your hotel?
  
  
  • Friday, 24 April 2026
  • hello,
    ?f you room is available, you can do it early check in but normaly our check out at 11:30 am. when you arrive our hotel, we can talk about tours and activities.
    Best Regards,
    

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• And what would the price of booking the private terrace be?
  
  
  • Friday, 24 April 2026
  • Hi, it would be 100 euro for 2 people

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• Hello may I ask do you have transport pick up service from Gomere to your hotel? Because I have to travel by bus from Pamukele to Gomere.
  
  
  • Friday, 24 April 2026
  • hello;
    we can arrange your transfer from Goreme bus station to our hotel depends on our car availability.
    Best Regards
    ilkay

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• Hi , may I know when is the balloon festival in year 2023 , thank you
  
  
  • Friday, 24 April 2026
  • hello,
    we dont really, they will do balloon fest or not in 2023.
    Best Regards,

  ---

• Hello Were thinking of visiting in October and were wondering if the hot air ballon trips were still running. Thank you in advance
  
  
  • Friday, 24 April 2026
  • hi, yes you can do it. We have balloon companies, we can help for your reservation

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• Hello Next week I’m staying at your hotel and I wanted to know if I want to take pictures at the private terrace should I make a reservation or sth?
  
  
  • Friday, 24 April 2026
  • Hi, yes you need to make reseravtion for the private terrace.

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• hi. I want to know if the family 2 bedroom suits has 1 bathroom or 2? also if there heating available?
  
  
  • Friday, 24 April 2026
  • hello,
    family suite has 1 bathroom. yes we have heating system

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• HI Do all rooms have terrace/balcony ? or the balcony is sahred.?
  
  
  • Friday, 24 April 2026
  • Hi! unfortunately, not all rooms has view or balcony only some rooms.

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• may i know if the transport from Airport to Hotel still 60 Lira per person? w will be going to cappadocia and thinking to book with your hotel for 3 adult and 2 kids in Febuary. is the room well heated ? which room is to see the hot ballon? tqvm
  
  
  • Friday, 24 April 2026
  • Hi Dear Guest,
    
    Unfortunately the transport is 10 eur per person. we can try to give your our family suite with balcony
    Kind Regards,

  ---

• Hi, I plan to visit Cappadocia in mid May 2022. Will the balloon fly in mid May ? Which room has the view of balloon and balcony ? Thank you
  
  
  • Friday, 24 April 2026
  • hello;
    we have only one honeymoon suite has a balcony. depends on our availabilty we can give this room.
    Best Regards
    ilkay

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• Hello, if we have three people, would there be any way to add a cot or a small extra bed to the honeymoon suite?
  
  
  • Friday, 24 April 2026
  • Hi,
    
    Yes, you can book for 3 people and we will add one extra bed to the rom.

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• Do you have baby sitter available so we can get balloon ride?
  
  
  • Friday, 24 April 2026
  • Dear Guest,
    when would you like to visit Cappadocia ? You can not join balloon flight on winter with baby.
    Best Regards,
    Emre

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• Hi, is your terrace open for photoshoot to all the guests? or seperate booking need for this?
  
  
  • Friday, 24 April 2026
  • Hi,
    
    Only our hotel's guests can use the public terrace and there is no need for the reservation

  ---

• Does the family suite with 2 bedooms have 1 or 2 bathrooms? also description says there's a direct access to the terrace. is it private or common?
  
  
  • Friday, 24 April 2026
  • Hi,
    
    There is only one family room with 2 bathrooms but it doesnt have any view or balcony, you can use the public terrace.

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• Hello, I am planning to visit Cappadocia during the Christmas holidays. Is your hotel open to staying? Is there is a lockdown? Are there activities and balloon rides available? Is the covid situation better there than Istanbul?
  
  
  • Friday, 24 April 2026
  • hello,
    we are open 365 days, we are not close. balloons are fly and all activities active now.
    Cappadocia is better than ?stanbul about covid.
    Best Regards,

  ---

• do all rooms provide terrace access?
  
  
  • Friday, 24 April 2026
  • hi, unfortunately deluxe and suite room some rooms has terrace or patio place.

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• Hi do you have the room with air conditioning available for 6th to 8th September. If yes please reserve that for me
  
  
  • Friday, 24 April 2026
  • Hi, what kind of room do you want to have?

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• hello my name is glory from Nigeria. Will love to book a room with Terence for 5 friends and a room with view, can you suggest which of your room has this facilities since I cant decide from the picture.
  
  
  • Friday, 24 April 2026
  • hello,
    you can choose it family room.

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• we’ll be visiting November. Does all the rooms have good heating? Is there a requirement for international PCR test? Can all guests use the balcony?
  
  
  • Friday, 24 April 2026
  • Hi,
    
    All rooms have heating and you dont need PCR test for our hotel.
    
    We have a public terrace which all of our hotel's guests can use it.

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• Which of your room has private balcony of hot air balloon view , do you have two such rooms ?we are 2 couples planning to visit in may
  
  
  • Friday, 24 April 2026
  • we have one honeymoon suite has a balcony. when the our guest make their reservation as a honeymoon suite we will give this room depends on our availability.
    Best Regards
    ilkay

  ---

• Is there a gym on premises? Thanks
  
  
  • Friday, 24 April 2026
  • unfortunately, we don't have gym in our hotel but there is one in town.

  ---

• do the rooms have private bathrooms in the rooms?
  
  
  • Friday, 24 April 2026
  • Dear Guest,
    Our all rooms has private bathrooms

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• Hi, I want to book a hotel room at your hotel but I want a room with a good air conditioning system. How can I secure the air con room?
  
  
  • Friday, 24 April 2026
  • Hi, whenever you booked, just let us know and we will hold a room with AC.

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• Visiting for honeymoon in March.Are rooms heated?Spa or pool in suite? Heated? What to around town in March as it will be cold? What can you do for us
  
  
  • Friday, 24 April 2026
  • Dear Our Guest;
    our rooms isheated from the floor. there is no spa or pool in suite. we can offer you may or June.
    Best Regards
    ilkay

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• Hello, I plan to propose to my gf in the honeymoon suites, does it have access to a private view of the balloons, if not what would be the cost?
  
  
  • Friday, 24 April 2026
  • We can help you with a private terrace. The cost is 250 euros.

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• Hi do you offer airport transfer from/to Kayseri and what is the price? Thank you so much
  
  
  • Friday, 24 April 2026
  • Hello Dear Guest,
    
    per person price 15 euro

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• How much is the balloon cost per pax ? How many persons in a balloon and how long the balloon trip. Can we see sunrise from balloon ? Thank you
  
  
  • Friday, 24 April 2026
  • it is 17 0Euro untill september. there are 20-28 people in a basket.balloon flight arrange only in the morning.
    Best Regards
    ilkay

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• Hi, I am about to book your hotel in last week of October and I can see photo in deluxe room with large windows behind bed. But other photos are very different in the same deluxe category. Since my wife is claustrophobic, I want that exact room in the photo. Is it possible and how to book that?
  
  
  • Friday, 24 April 2026
  • Hi,
    
    After you booked the room, you can inform us to hold the specefic room for you.

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• Hi there. Are all the rooms and family suite all air conditioned? We are planning to go there in July time with 3 adults and a 5 year old child. Thanks.
  
  
  • Friday, 24 April 2026
  • hi, we have 3 different family room, only one room with air confitioned. we can reservate for you.

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• The family 2-bedroom suite for 5 pax - you will add an extra bed for us right? as in the detail I only see 1 big bed and 2 single beds for this option
  
  
  • Friday, 24 April 2026
  • the family suite room consist 1 french bed+2 sng bed. we can put extra bed to room. it is price 30Euro each night.
    best regards
    ilkay

  ---

• Hello, is it possible to come to the terrace just to take a picture like guest? Thanks you
  
  
  • Friday, 24 April 2026
  • hello;
    we don't accept guest from outside during the balloon flight.
    Best Regards
    ilkay

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• Hello, I would like to know information regarding deluxe room. It shows different photos of the rooms when selecting the deluxe room. Can I select a room that I want among those photos?
  
  
  • Friday, 24 April 2026
  • 
    Hello Valued Guest,
    
    Unfortunately, you can only select a room category. You cannot select specific rooms as seen in the photos.

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• How many room in total you have?
  
  
  • Friday, 24 April 2026
  • hello;
    we have 39 rooms.
    Best Regards
    ilkay

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• I am traveling hopefully this June are the Balloons functioning due to the Covid please ?
  
  
  • Friday, 24 April 2026
  • There are no restrictions for foreign guests. The restriction dates are until May 17th. All activities are going on for now. only balloons are cancelled until 16 of may

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• Hello I wanted to book a double room with a balcony to view the hot air balloon. Which room shall I book? 22-26th October and price please
  
  
  • Friday, 24 April 2026
  • Hi,
    
    You can book our suite room but you have to inform us after you booked to hold that room for you.

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• I would like to book this room but i need A/C kindly confirm
  
  
  • Friday, 24 April 2026
  • please inform us once you booked then we will hold a room with AC.

  ---

• I am coming from Kayseri airport. I assume that there is a shuttle from there to where Goreme where you are
  
  
  • Friday, 24 April 2026
  • hi !
    we have shuttle service and we need your flight number to make reservation ! The cost is 60 TL per person.

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• HELLO! we are booked under brant for may 10, 11, and 12th. it says on our booking we booked for 4 people, but we didn't. we have two rooms, for two of us. one in each room. does that affect the rate? for example not two extra breakfasts, etc. please advise. thank you!
  
  
  • Friday, 24 April 2026
  • hello;
    as I understanda you have booked two rooms. and you are totally 2 people. if the book your reservation the price will not change.
    Best Regards
    ilkay

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