Facilities & Features Murella Living

• General:
• Air conditioning,
• Airport shuttle,
• Car rental,
• Elevator,
• Family rooms,
• Heating,
• Non-smoking rooms,
• Shuttle service,
• Smoke-free property

• Activities:
• Bicycle rental,
• Cycling,
• Diving,
• Fishing,
• Horseback riding,
• Snorkeling

• Internet:
• Internet

• Outdoors:
• Outdoor furniture,
• Terrace

• Parking:
• Parking

• Reception services:
• Baggage storage,
• Concierge,
• Invoice provided,
• Private check-in/out

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Fax/Photocopying

• Safety & security:
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Physical distancing in dining areas