Facilities & Features Palazzo Gilistro

• General:
• Air conditioning,
• Airport shuttle,
• Elevator,
• Family rooms,
• Heating,
• Non-smoking rooms,
• Shuttle service,
• Smoke-free property,
• Soundproof,
• Soundproof rooms

• Activities:
• Bike tours,
• Canoeing,
• Cooking class,
• Cycling,
• Diving,
• Happy hour,
• Hiking,
• Live sports events (broadcast),
• Pool table,
• Snorkeling,
• Tour or class about local culture,
• Walking tours

• Room Amenities:
• Socket near the bed

• Bathroom:
• Bidet,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Shower,
• Toilet,
• Toilet paper

• Media & Technology:
• Flat-screen TV,
• TV

• Food & Drink:
• Kid-friendly buffet,
• Minibar,
• Tea/Coffee maker

• Internet:
• Internet

• Kitchen:
• Electric kettle

• Outdoors:
• Terrace

• Bedroom:
• Linens,
• Wardrobe or closet

• Accessibility:
• Upper floors accessible by elevator

• Pool and wellness:
• Back massage,
• Couples' massage,
• Foot massage,
• Full-body massage,
• Hand massage,
• Head massage,
• Hot tub/Jacuzzi,
• Massage,
• Neck massage,
• Sauna

• Reception services:
• Baggage storage,
• Concierge,
• Express check-in/out,
• Invoice provided,
• Private check-in/out,
• Tour desk

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry,
• Suit press

• Safety & security:
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key access,
• Safe,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas,
• Single-room AC for guest accommodation

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas