What are our guests' most frequent inquiries?

• Hi, what are the options for parking please? Thanks
  
  
  • Friday, 8 March 2024
  • There are free and paid public car parks a few minutes' walk away from the Hotel. From May to October we offer parking assistance with tuk tuk service. Private garage reservable(based on availability), at a cost between € 25,00 and € 30,00.

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• Hello We would like to stay at your property for two nights 28/07 - 30/07 and wanted to know that we can check in late on the Friday (we would not arrive to Monopoli until approx 2200) and can we park our hire car close by?
  
  
  • Monday, 10 July 2023
  • Dear Guest,
    our reception is open 24 hours for check-in.
    As far as car park is concerned, there is a pay and display parking at 200 mt from the hotel and a large free parking area at 500 mt from here.
    We are at Your disposal for further information.

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• I am planning a cycling tour. Can you confirm if you have secure space to store 8 bikes at night? Thanks
  
  
  • Wednesday, 24 January 2024
  • The hotel dispose of a space to store 8 bikes (is better to advise us a little bit in advance). We remain at Your complete disposal for further information. Warm regards Franco, front-office dept.

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• Hello can I check that this room (quadruple superior) has direct access to a terrace? Thanks
  
  
  • Tuesday, 19 July 2022
  • Dear customer, both of our quadruple superior rooms have a direct access to the terrace of pertinence with city view.
    Best regards Alessandro, front-office dept.

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• can I leave my luggage after I check out? as I have some time in Monopoli until 5pm?
  
  
  • Thursday, 15 June 2023
  • Dear Guest,
    we wish to inform you that it is possible to store Your luggage at reception after the check out.
    Best regards Alessandro, front-office dept.

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• If we are renting a car is there somewhere we could park nearby? Thanks
  
  
  • Saturday, 8 June 2024
  • There is a pay and display parking starting from 200 meters from the hotel (2 minutes walking) and, after, some free parking areas. In addition, there is a free parking area about 600 meters from the hotel in via Ungaretti.

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• Do you offer pick up service from the Monopoli train station?
  
  
  • Thursday, 13 March 2025
  • Dear Guest, we can organize the pick-up with a small extra charge.
    Best regards

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• Hi. Do the classic rooms have access to outdoor area at all? Photos show a courtyard Thankyou
  
  
  • Monday, 13 January 2025
  • Dear Guest,
    classic double rooms have view on the characteristic lateral alley or on the internal patio common to some accommodations.
    Best regards

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• Ciao, can you please advise your pet policy with regards to the bar and restaurant, we are looking to stay with you in October. Regards Steve
  
  
  • Monday, 22 July 2024
  • We will be pleased to welcome Your pets at Palazzo Indelli with a daily extra charge.
    The access to animals is tolerated at the restaurant, the bar and the breakfast room (depending on the good behaviour of the pet)
    

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• Hi, I’m interested in a room with the terrace. Is the terrace shared or each section separate for that room Thanks
  
  
  • Monday, 15 January 2024
  • Dear Guest, the terrace is of pertinence of the deluxe rooms. Every room has a part of it with a sun umbrella and some chairs. We are at Your disposal for further needs or information.
    Best regards

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• Is it possible to organise a day trip to Alberabelo?
  
  
  • Wednesday, 22 March 2023
  • We can organize it on spot with a partner private shuttle service company.

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• Where is the best place to park our car before checking into Palazzo Indelli? We will have 2 suitcases with us.
  
  
  • Friday, 24 April 2026
  • Dear Guest, there is a pay and display parking starting from 200 meters from the hotel and, after, some free parking areas. There is also a free parking area 600 meters from the hotel at via Ungaretti. There is a garage by payment, too, at 400 mt.
    

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• The quadruple room does it have a balcony or a terrace to sit out on it says view of the city. And is bathroom private and what floor is this on? Thank you.
  
  
  • Tuesday, 17 February 2026
  • The deluxe quadruple room has a terrace overlooking Garibaldi square, is located on the first floor and has private bathroom(with a shower no bathtub)

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• Could you arrange for a driver to take us on day trips and be with us for the day? Not just drop off and pick up
  
  
  • Sunday, 12 January 2025
  • Dear Guest,
    we have a partnership with a company that can organize this service.
    We are at Your disposal for further needs or information.

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• How do I book airport shuttle from Bari airport on Sunday
  
  
  • Thursday, 11 August 2022
  • We can arrange a private shuttle service from and to the airport . The cost depend on the number of persons. You can book this service a few days prior your arrival.

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• Hi , Are we able to book the balcony room please before we confirm Look forward to your reply Thank you Maria
  
  
  • Friday, 11 November 2022
  • Dear Mrs Maria,
    it is possible to book the superior triple room with terrace of pertinence with city view or the triple room with view that has a small Juliet's balcony with city view.
    Best regards
    

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• Ciao, I just want to confirm there is parking at the property?
  
  
  • Saturday, 15 February 2025
  • The hotel doesn't have reserved parking spaces as it is located in the heart of the historic center in a limited traffic area.There is a pay and display parking starting from 200 meters from the hotel and, after, some free parking areas.

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• HELLO, I AM A SINGLE WOMAN AND LOOKING FOR A ROOM WITH ONE BED ONLY AND A BALCONY? IS THAT POSSIBLE FOR SEPT 25-29? PLEASE LET ME KNOW AND IF YO UHAVE A SAFE. THANK YOU. STEPHANIE
  
  
  • Friday, 21 July 2023
  • Dear Stephanie,
    thank You for contacting us for Your stay in Monopoli.
    We are sorry to inform You that we are fully booked on September 25th and we have no single rooms available for the following nights.
    We are at Your disposal for further needs.
    

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• Hello, what is the name of the paying parking please (or address)? Thank you!
  
  
  • Monday, 24 March 2025
  • There is a pay and display parking starting from 200 meters from the hotel at Corso Pintor Mameli.

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• Is there parking on the property?
  
  
  • Sunday, 30 October 2022
  • The hotel doesn't have reserved parking spaces as it is located in the heart of the historic center in a limited traffic area.There is a pay and display parking starting from 200 meters from the hotel (2 minutes walking)(free during the winter).

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• Which rooms are on the courtyard side? Where is the most quiet location? How many floors in the hotel? In what locations are rooms for 1 person available from 10 August - 17 August? Thank you!
  
  
  • Saturday, 8 June 2024
  • A classic double, a comfort triple and a comfort single.The rooms with the courtyard side or the ones with internal view. The hotel have 2 floors. Only available a classic double single use with internal view from 10 to 17 August.

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• are there rooms on ground or 1st floor as I have problems with knees or is there a lift?
  
  
  • Tuesday, 25 February 2025
  • All the rooms are accessible by lift (rooms are located at the first and second floor), except one, the family room (accessible only by stairs)

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• Hi, I'm interested in late check out on the 7th September. Would that be possible, and if so what's the latest time I could check out? Thanks
  
  
  • Sunday, 24 August 2025
  • Dear Guest, check-out is at 11:00 o'clock. Unfortunately, we cannot guarantee a late check-out because the hote il still fully booked.
    But it is possible to store luggage at the reception and use the common areas without time limits.
    Kind regards

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• We need accommodation for 6 adults and 2 kids from May 19th to May 21st. Do you have availability?
  
  
  • Saturday, 5 September 2026
  • We can propose you a superior quadruple room and a family room (quadruple).
    Best regards
    Front-Office Palazzo Indelli

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• avete camere con vista mare??
  
  
  • Saturday, 5 September 2026
  • Pur trovandoci nelle vicinanze del mare non abbiamo camere con vista sullo stesso. Le camere con terrazza, o con balconcino alla romana si affacciano su piazza Garibaldi, cuore del centro storico di Monopoli.

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• Hello. Looking to book but can we leave our bags with you early in check in day and later in day for check out day.
  
  
  • Saturday, 5 September 2026
  • Our rooms are available starting from 3:00 pm on the arrival day.
    In case of earlier arrival, we will be pleased to store Your luggage at the Reception free of charge until the delivery of Your room.

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• Hi. The photos of the Superior Family Room shows a picture of a terrace but it's not listed in the description. Does it have a terrace or balcony? Also, do you offer some kind of cancellation policy in case of emergency? Thanks.
  
  
  • Saturday, 5 September 2026
  • Good morning, the family room has access to the terrace of pertinence with city view.
    The canncellation policy depends on the period of the reservation but it is well reported on Booking.com during the process of booking.
    Kind and warm regards

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• Hello, Do you have a superior room-with view?- for two people. Checkin June 6th - check out June 10th.
  
  
  • Saturday, 5 September 2026
  • good morning yes we have availability of a triple room with city view and terrace of relevance

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• Hi does your Comfort Triple Room have a balcony or terrace and is it a city view?
  
  
  • Saturday, 5 September 2026
  • The comfort triple room can have a small juliet balcony overlooking a side alley of the Hotel or a window overlooking the courtyard of a church

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• Are there any rooms on first floor or do you have an elevator to floors?
  
  
  • Saturday, 5 September 2026
  • The hotel has 2 floors both reachable by elevator.
    We are at Your complete disposal for further information.
    Best regards
    Marilena, front-office dept.

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• Do you have a restaurant for dinner?
  
  
  • Saturday, 5 September 2026
  • Our restaurant "Locanda Indelli" is open for both launch and dinner , actually closes every Sunday evening and on Monday. As guest of the hotel is possible to choice the half board, the cost per meal is € 35,00 for a menu of 1 entrée and 3 courses.

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