Facilities & Features Palazzo Natoli Boutique Hotel

• General:
• Air conditioning,
• Family rooms,
• Heating,
• Hypoallergenic room available,
• Iron,
• Ironing facilities,
• Non-smoking rooms,
• Room service,
• Smoke-free property,
• Soundproof,
• Wake-up service

• Activities:
• Bike tours,
• Cooking class,
• Happy hour,
• Hiking,
• Walking tours

• Room Amenities:
• Socket near the bed

• Bathroom:
• Bathrobe,
• Bidet,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Shower,
• Toilet,
• Toilet paper

• Media & Technology:
• Cable channels,
• Flat-screen TV,
• Telephone

• Food & Drink:
• Breakfast in the room,
• Fruit,
• Kid-friendly buffet,
• Minibar,
• Special diet meals (on request),
• Tea/Coffee maker,
• Wine/Champagne

• Internet:
• Internet

• Kitchen:
• Coffee machine,
• Electric kettle

• Parking:
• Parking

• Bedroom:
• Linens

• Transport:
• Public transit tickets

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Invoice provided,
• Lockers

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry,
• Suit press

• Business facilities:
• Fax/Photocopying

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Hand sanitizer,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas