Facilities & Features Palazzo Sovrana Serviced Luxury Apartments

• Activities:
• Bar crawls,
• Bike tours,
• Cooking class,
• Cycling,
• Golf course (within 2 miles),
• Happy hour,
• Movie nights,
• Stand-up comedy,
• Temporary art galleries,
• Themed dinners,
• Tour or class about local culture,
• Walking tours

• Room Amenities:
• Clothes rack,
• Hypoallergenic,
• Iron,
• Ironing facilities,
• Private entrance,
• Socket near the bed,
• Soundproof,
• Tile/Marble floor

• Bathroom:
• Bathrobe,
• Bidet,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Shower,
• Slippers,
• Toilet,
• Toilet paper,
• Towels

• Media & Technology:
• Cable channels,
• Flat-screen TV,
• Laptop safe,
• Streaming service (like Netflix),
• Telephone,
• TV

• Food & Drink:
• Grocery deliveries,
• Restaurant,
• Tea/Coffee maker,
• Wine/Champagne

• Outdoor & View:
• City view,
• Landmark view,
• View

• Internet:
• Internet

• Kitchen:
• Cleaning products,
• Coffee machine,
• Dining table,
• Electric kettle,
• Kitchen,
• Kitchenette,
• Kitchenware,
• Refrigerator,
• Stovetop

• Outdoors:
• Balcony,
• Outdoor furniture,
• Terrace

• Living Area:
• Desk,
• Dining area,
• Sitting area

• Parking:
• Parking

• Bedroom:
• Linens,
• Wardrobe or closet

• Accessibility:
• Upper floors accessible by elevator

• Building characteristics:
• Detached,
• Private apartment in building

• Pool and wellness:
• Back massage,
• Couples' massage,
• Foot massage,
• Full-body massage,
• Hand massage,
• Head massage,
• Massage,
• Neck massage

• Transport:
• Airport shuttle,
• Bicycle rental,
• Car rental,
• Shuttle service

• Reception services:
• Baggage storage,
• Concierge,
• Invoice provided,
• Private check-in/out

• Cleaning services:
• Daily housekeeping,
• Ironing service,
• Laundry

• Business facilities:
• Fax/Photocopying

• Miscellaneous:
• Air conditioning,
• Designated smoking area,
• Elevator,
• Heating,
• Hypoallergenic room available,
• Non-smoking rooms,
• Smoke-free property,
• Soundproof rooms

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key access,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• Air purifiers,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed,
• Single-room AC for guest accommodation

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Hand sanitizer,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas