What are our guests' most frequent inquiries?

• Do these rooms have a balcony with good views
  
  
  • Friday, 5 March 2021
  • Good morning,
    Two of these rooms have a small balcony overlooking a quiet side street. Our King Suites and Duplex suites have balconies overlooking our pool area. Our Deluxe Suites all have large terraces with views of the town of Sliema.

  ---

• Is there a free breakfast as well or only the 13€ one. How much is the shuttle per person. Arriving 8:50 on March 30th flight # FR5382 Thanks
  
  
  • Saturday, 4 March 2023
  • Good Evening,
    
    I hope all is well with you.
    Our Breakfast is €13.00 per person and can be pre-booked or booked whilst enjoying your stay with us.
    The shuttle cost is €28.00 from the Airport to Palazzo Violetta.
    
    Kind Regards,
    Tony

  ---

• Hello. Do all your Delux suites have a sofa and sun beds?
  
  
  • Sunday, 16 April 2023
  • Thank you for your interest in our suites at Palazzo Violetta. All our Deluxe Suites have sunbeds and tables on the terrace and only one of them has a sofa inside.

  ---

• Hi, will the pool be open at the end of October (15-22nd)?
  
  
  • Wednesday, 14 September 2022
  • Hi, thank you for your message. The pool will be open at the end of October.

  ---

• I can see 2 small chairs in the pictures but Is it possible to have sun beds on the terrace if I book a deluxe with terrace?
  
  
  • Tuesday, 5 July 2022
  • Our deluxe suites offer a very large comfortable terrace with sun beds.

  ---

• Hi! Which room has the bath tub and kitchen?
  
  
  • Friday, 1 March 2024
  • Subject to availability our king suites with balconies enjoy bathtubs and kitchenettes including microwave ovens, crockery, cutlery, tea/coffee making facilities, and a fully stocked minibar. For confirmation on the above we suggest getting in touch.

  ---

• Hi I am looking to book a deluxe suite which states a large double bed. Can this be converted into two singles. Many thanks
  
  
  • Monday, 11 July 2022
  • Thank you for your interest in booking with us. Unfortunately, none of our deluxe suites enjoy single beds. If you would like to book a large suite with a balcony and single beds, we would suggest booking our duplex suite with balcony. Thanks again.

  ---

• Hi, pool is open now at November?
  
  
  • Tuesday, 7 November 2023
  • Thank you for your interest in Palazzo Violetta! Our pool is open all year for our guests.

  ---

• Hello, is there any shade or parasols around the swimming pool and outside eating areas? Thank you
  
  
  • Sunday, 29 January 2023
  • Thank you for your question. Yes, we have parasols and sunbeds in front of the pool.

  ---

• We would land at 22.35. Don’t know how long it would take to get to your hotel. Is there someone at reception during the night
  
  
  • Sunday, 18 September 2022
  • Thank you for your interest in staying with us. We can assure you that there is someone ready to help you at our reception throughout the day and night should you require any assistance.

  ---

• Can you arrange for a cab and someone to help me get luggage from where I was staying?
  
  
  • Sunday, 28 August 2022
  • Hello,
    We do offer a chauffeur service to and from the hotel. Should you wish for us to provide you with a quotation for the transfer, kindly provide us with your location and the time when you would like the taxi to arrive.

  ---

• is there a lift to the High Floor? Patrick
  
  
  • Monday, 4 March 2024
  • Hello! We have a lift in our two buildings to go to every floor.

  ---

• do you have hair dryer? what’s the view?
  
  
  • Sunday, 9 July 2023
  • Thank you very much for your query. Please be informed that all of our suites enjoy hair dryers but our Junior Suites do not enjoy views. Should you have any further questions, please do not hesitate to get in touch.

  ---

• do you have halal options
  
  
  • Tuesday, 14 May 2024
  • Thank you very much for getting in touch. Unfortunately, we do not offer halal options. Should you have any further questions, please do not hesitate to get in touch.

  ---

• Hello, What would you recommend from your units for a family of 4? We will be arriving on the the 10th of august and looking to stay 7 nights.
  
  
  • Thursday, 21 July 2022
  • Good morning,
    We would recommend either an Executive Suite which is a large room furnished with a queen-size bed and large sofa bed or a Duplex Suite with the same bed capacity however this room is on two levels.

  ---

• Hi what times do the delux suites get the sun in July please
  
  
  • Wednesday, 2 April 2025
  • Good morning! Thank you for your interest in Palazzo Violetta. All depends on the weather of the day so we suggest you to follow the weather in Malta weather forecast. In a normal warm day, you should have it since 11 am onwards.

  ---

• Is it warm enough to swim in december?
  
  
  • Sunday, 17 November 2024
  • Hello! Unfortunately, the weather is not in our hands because it always changes but we recommend you to track the weather through the Malta weather forecast so you can have real updates of the dates of your stay.

  ---

• Hi Does the King Suite with balcony have a fridge and microwave please? Thanks Robin
  
  
  • Friday, 4 October 2024
  • Thank you for getting in touch. All our king suites with balconies enjoy fridges and microwave ovens in their kitchenettes!

  ---

• Could u advise what floor a king suite with balcony is on please? View? One level ? Thank you
  
  
  • Wednesday, 22 May 2024
  • Our Comfort Suites with Balcony offer a one-level comfortable space with a kitchenette. They feature pool views and are located on the second and third floor of the hotel.

  ---

• bride for wedding will be staying and using room with bridesmaids on wedding morning to get ready which room recommend to book? Nice view,space needed
  
  
  • Monday, 23 October 2023
  • Thank you very much for getting in touch. We are glad that you would like to enjoy your wedding day with us here at Palazzo Violetta. We suggest booking any of our duplex suites as they are very large suites ranging from 41-70sqm.

  ---

• Hello Do you have a room with bidet on the bathroom? I’m asking because I have a disability and I need it Thanks a lot
  
  
  • Saturday, 8 February 2025
  • Good morning! Thank you for your interest in Palazzo Violetta
    
    Unfortunately, we don't have a bathroom with a bidet but we have some rooms with a bigger bathroom that would be more comfortable for a person with any kind of disability.
    
    

  ---

• Hi What’s the nicest room for October 6th for 7 nights? Quiet & not above 3rd floor -2 people Thank you
  
  
  • Thursday, 23 May 2024
  • Good afternoon! Thank you for your interest in staying with us.
    
    Our best suites for the dates you requested are the Duplex suite with balcony, King suite with balcony and Superior studio.
    
    Please, let us know if we can assist you further.
    
    
    

  ---

• Hi, is the pool heated and open in February ?
  
  
  • Monday, 30 October 2023
  • Thank you very much for getting in touch. Please be informed that our pool is not heated but is open throughout the year because of the great weather we enjoy in Malta.

  ---

• hi is it possible to check out at 6pm please? thanks
  
  
  • Tuesday, 23 February 2021
  • Thank you for your interest in our services here at Palazzo Violetta. Checking out at 6pm is subject to availability and there may be a surcharge. Thank you

  ---

• Hi - is the outdoor pool heated in April? If not what will the temperature be of it please? Thanks !
  
  
  • Sunday, 2 March 2025
  • Hello,
    
    Thank you for your question! The outdoor pool is open year-round. Typically, depending on the weather, it is available from 8 AM to 8 PM. However, the pool area itself remains open 24 hours.
    Best regards,
    Andres

  ---

• would you have available one of the family apartments from the 10th of August for 7 nights?
  
  
  • Friday, 22 July 2022
  • Thank you for your interest in staying here with us. Unfortunately, we are nearly fully booked for your requested dates but hope to get the chance to host you in the near future. Should you have any other questions, please let us know.

  ---

• Hello Could you advise what floor a king suite would be on please? I Thanks
  
  
  • Wednesday, 22 May 2024
  • Our Comfort Suites with Balcony are located on the second and third floor of the hotel.

  ---

• Hello! I was wondering how much is the airport shuttle?
  
  
  • Monday, 8 August 2022
  • Thank you for getting in touch. In order to quote you for the private airport transfer, we require your arrival date/time and flight number. Kindly send us this information for us to proceed. We look forward to hearing from you.

  ---

• Hi could you tell me which room types have sun loungers on the balcony or terrace please?
  
  
  • Tuesday, 1 April 2025
  • Hello! Thank you for your interest in Palazzo Violetta. The suites that have two sunbeds are our Deluxe Suite in the main building and the Suite with terrace in our annex building.

  ---

• Hi-Are you within walking distance of the promenade ? Thank you
  
  
  • Sunday, 2 June 2024
  • Hello! The location of the Hotel is at 15 minutes walking distance from the promenade.

  ---

• Hello. In the Executive Suit- Annex, the sofa is extensible? We would like to book it for 3 people. Thank you!
  
  
  • Monday, 30 October 2023
  • Thank you very much for getting in touch. We are glad to inform you that all of our sofa beds are extendible and comfortable for an extra third or fourth person.

  ---

• Hi! Would just like to ask if your pool is open by the end of the week of this month. And is the pool heated? Thank you!
  
  
  • Sunday, 6 November 2022
  • Good morning! I hope all is well and thank you for getting in touch.
    
    Our pool is open all the year from 8:00 am to 21:00 pm and is not heated.
    
    Kind Regards

  ---

• Will the pool be open by the 18th of April?
  
  
  • Thursday, 22 February 2024
  • Hello! Our pool is open all the year for our guests.

  ---

• Is the swimming pool open?
  
  
  • Wednesday, 9 October 2024
  • Hello! Our pool is open all year.

  ---

• how far away is the airport? can you arrange a 4am transfer or taxi to the airport?
  
  
  • Sunday, 28 May 2023
  • Thank you for your interest in Palazzo Violetta! The distance from the airport to the Hotel is of 30 minutes depending on the traffic. We can arrange an airport transfer for you the 24 hrs.

  ---

• Hi Do all the apartments have a stove and oven?
  
  
  • Friday, 24 February 2023
  • Thank you for your interest in staying with us. Please be informed that none of the rooms have stoves and the suites with kitchenettes enjoy microwave ovens.

  ---

• Hi. Is there an airport shuttle to your hotel? Thanks Charly
  
  
  • Friday, 25 November 2022
  • Thank you for your interest in booking with us here at Palazzo Violetta. We offer an airport transfer at a supplement charge. In order to provide you with a quote, kindly provide us with your flight number and arrival time. Thank you once again.

  ---

• Do your rooms have a oven stove top?
  
  
  • Thursday, 3 April 2025
  • Unfortunately, none of the rooms have a kitchen with a stove or an oven. Some of our Suites has a kitchenette that enjoys a fully stocked minibar, an electric kettle, a microwave oven, crockery and complimentary coffee and tea making facilities
    

  ---

• Hi, love the look of your hotel. I am thinking of travelling to Malta some time next year and was wondering if you allow people to smoke on the terraces outside? I would NEVER smoke in the rooms.
  
  
  • Monday, 29 April 2024
  • Thank you for your question. You will be pleased to know that you are free to smoke in any of the outdoor spaces of the hotel. All indoor spaces of the hotel are nonsmoking.
    
    

  ---

• Hey, we arrive around 11pm on the airport, is it still possible to check in around 12 in the evening?
  
  
  • Sunday, 5 March 2023
  • Good Evening,
    
    I hope all is well with you.
    Our reception is staffed 24 hours so you can check in at any time.
    
    We look forward to welcoming you soon.
    Kind regards
    Tony
    

  ---

• Hi, how many guest rooms do you have and us there ground floor availability Thanks
  
  
  • Monday, 25 July 2022
  • Thank you for getting in touch! We have 37 suites separated between two buildings and our duplexes and one superior studio are located on the ground floor should you wish to book them. If you have any further questions, please let us know.

  ---

• How many rooms does the hotel have
  
  
  • Friday, 28 March 2025
  • We have thirty seven rooms. Twenty-nine rooms are in our main building Palazzo Violetta and eight are in our annex building just across the road Casa Violetta.

  ---

• Is the swimming pool open in December 2023? Is it heated? What is the temperature of pool water?
  
  
  • Saturday, 16 December 2023
  • Hi there,
    
    The pool is not heated ,neverthless you have to consider the good temperature still,reaching sometimes 20 degrees.
    
    Kind regards,
    
    Jesus

  ---

• hi, a?na qieg?din 3 adulti u ?ew?t itfal, 6 snin u tarbija. liema kamra tissu??erixxi? g?andi b?onn cot ukoll. u l-parking qrib il-lukanda? grazzi
  
  
  • Tuesday, 5 January 2021
  • Thank you for your interest in our services here at Palazzo Violetta. We suggest our Deluxe Studio - Split Level as it enjoys a king size bed, double sofa bed and two single beds and has plenty of space for a cot. Parking is connected to the hotel.

  ---

• Hello. We have a little 3 year old with us. our quesrion is: Do we have to pay breakfast for him also?
  
  
  • Wednesday, 5 March 2025
  • Good morning! Our breakfast is complimentary for children up to 3 years old.

  ---

• We are 2 couples wanting to stay 18th-30th May. My father is in a wheelchair. Can you please recommend what room/s would be best. Thank you
  
  
  • Tuesday, 9 January 2024
  • Thank you very much for getting in touch. We would suggest booking our king suite with a balcony for your father as it is a wheelchair-accessible suite as requested. If you have any further questions, please do not hesitate to get in touch.

  ---

• Hello, is your pool heated? Is it warm enough to swim in February for children? Thanks
  
  
  • Monday, 10 February 2025
  • Good afternoon! Unfortunately, the pool is not heated but is open all the winter for any guest that want to use it.

  ---

• My plane arrive at Luqa airport at 00.15 of the 18th November , it is posible to do the check in at this hour ( aproximately at 01.00 ) , please let me know. best regards
  
  
  • Thursday, 9 October 2025
  • Good afternoon! Our reception is available 24 hrs so with pleasure, we can check you in immediately upon your arrival.
    

  ---

• Can i check in now?
  
  
  • Sunday, 16 February 2025
  • Good afternoon! Our standard check in time is from 14:00. If you arrive early and your room is ready upon your arrival, with pleasure, we will check you in immediately.

  ---

• How much for a shuttle service for arrival of London Stanstead to Malta arrival 1030am? Also, how do we pay for breakfast?
  
  
  • Friday, 3 April 2026
  • Good morning! The fee for an airport transfer is €28.00. I f yu would like to include breakfast to your reservation, yiu are able to book this supplement upon your check in.

  ---

• Hi there, do all guest rooms have individually controlled air conditioning? Many thanks
  
  
  • Tuesday, 2 August 2022
  • Thank you for your interest in booking with us here at Palazzo Violetta! We can assure you that all our suites enjoy individual air conditioning units. Should you have any further questions, please do not hesitate to get in touch.

  ---

• Hi, do you have onsite parking available
  
  
  • Monday, 6 February 2023
  • Hello! We have parking available inside the Hotel with a previous booking and with a charge of € 9.00 per night that can be paid upon your check-out.

  ---

• Hi, do you have parking reservations available from 19-23 Oct 2023? Thanks
  
  
  • Sunday, 3 September 2023
  • Good afternoon!
    
    We have parking available inside the Hotel with a previous booking and with a charge of € 9.00 per night that can be paid upon your check-out.
    
    Kind Regards
    

  ---

• hi please could you tell me do all the bathrooms have a glass door (see through) Also, which suites/ studios /annex have kitchenettes ? many thanks
  
  
  • Wednesday, 18 January 2023
  • Our king suites and duplex suites all enjoy kitchenettes and suites with either doors or glass to the bathroom. If you would not like to have the glass, please let us know and we will make sure to allocate you the appropriate suite. Thank you.

  ---

• How deep is the pool please?
  
  
  • Monday, 8 May 2023
  • Thank you very much for your interest in booking with us. Please be informed that our pool is approximately 1.5 metres deep. Should you have any further questions, please do not hesitate to get in touch. Thanks again.

  ---

• Hi! Is there a superior studio available with private kitchen and cot? We are travelling with a 8 months old baby and it is important to have space and private kitchen. Other rooms are smaller or dont have private kitchen. Thank you!
  
  
  • Friday, 12 August 2022
  • Our superior studios have ample space and have a kitchenette equipped with a microwave oven. Cots are also provided. We would need your dates of travel to be able to confirm our availability for this room type. Thank you.

  ---

• Hi. We are 2 ladies and who require a Deluxe or King Suite with 2 single beds and a balcony with pool views. Do you have anythinh availabe for our dates 17-24 May. Thanks
  
  
  • Friday, 21 February 2025
  • Good morning, we have our last 2 suites available for the dates you have requested. The deluxe suite has a terrace but no pool view whilst the king suite has a balcony and pool view. We look forward to receiving your reservation as soon as possible.

  ---

• How much the airport suitle?
  
  
  • Tuesday, 28 November 2023
  • If you would like to book an airport transfer, we are able to book this for you at a surcharge of €28.00 each way for a private car. Kindly provide us with your flight number and arrival time if you would like to confirm this service.

  ---

• Is the price per person or for a couple. Is it per night or the 7day stay?
  
  
  • Monday, 1 March 2021
  • Please be informed that the prices shown are per suite. The price will clearly show how many nights you are being quoted for, depending on the amount of days you have searched for.

  ---

• Is is possible to get a taxi from the airport . Is there sun round the pool , are there any bars around ?..
  
  
  • Monday, 4 May 2026
  • We are able to offer a taxi transfer at a supplement charge of €25.00 each way. There is sun around the pool towards the late morning and early afternoon. We are perfectly located in the middle of Sliema approximately 5 to 10 minutes walk from bars.

  ---

• Hallo if we book mid of may could we use the outdor pool pls?
  
  
  • Monday, 4 May 2026
  • Thank you very much for getting in touch. We can confirm that the pool area is always available to use only for hotels guests. Should you have any further questions, please do not hesitate to get in touch.

  ---

• are you picked up at the airport
  
  
  • Monday, 4 May 2026
  • Thank you for your interest in booking with us. Should you require an airport transfer, kindly provide us with your flight number and arrival time and we shall provide you with a quote. Thank you!

  ---

• Hello, can you please tell me what the mattress is like as I have problems with my back. Is it soft, medium or firm? Is ir orthopaedic? And what material is it made of - memory foam, springs or another? Thanks
  
  
  • Monday, 4 May 2026
  • Thank you for your query. Please be informed that our mattresses are of very superior quality and are of medium firmness and are made out of memory foam. We have always received very good feedback about them!

  ---

• Hello! I wondered if you have parking available for guests? If you do is it included in the price?
  
  
  • Monday, 4 May 2026
  • My apologies for the delay in our response to your question.
    
    We have parking available at a daily rate of €6 per night. this has to be prebooked as we have limited spots available.

  ---

• When do the studio balconies get the sun. Thank you.
  
  
  • Monday, 4 May 2026
  • Studio / balcony rooms have the sun between midday and 4.00 PM

  ---

• Hallo could we use the pool area pls?
  
  
  • Monday, 4 May 2026
  • Good afternoon,
    Yes you can use the outdoor pool. Kindly note that it is not heated. We also provide pool/beach towels and bar service.

  ---

• Do any rooms have a view?
  
  
  • Monday, 4 May 2026
  • Good morning! Thank you for your interest in Palazzo Violetta. We have rooms with a pool and street view.

  ---

• What room would you recommend , big enough for sun loungers ? Would have to be sunny .. is it central ? Can you sort transfers from the airport
  
  
  • Monday, 4 May 2026
  • We have very nice Deluxe rooms and a Signature Suite that are ideal for sun loungers as they boast a large terrace and a sun bed. The location is very central right in the heart of Sliema and airport transfers are available.
    
    

  ---

• Hi, any vegan breakfast options? If there are, would love to know what for example..thank you!
  
  
  • Monday, 4 May 2026
  • Good evening, We offer a selection of cereals and vegan sausages with English Breakfast, a selection of fruits, and also salad, cucumbers tomatoes. we can also provide soya milk. if you have any requests we will do our utmost to accommodate you.

  ---

• Hi Does the Duplex Suite with Balcony (50 square metres) have two single beds like in the pictures or a double bed as stated?
  
  
  • Monday, 4 May 2026
  • Hello and thank you for contacting Palazzo Violetta.
    We have Duplex Suites with Balcony having two single beds or one double bed.
    When booking your room, please kindly specify what kind of bed you prefer.
    Kind regards
    Palazzo Violetta
    

  ---

• Hello, We booked the hotel from 19-22/08 and we woud like to reserve a parking spot for our rental car. Is that possible?
  
  
  • Monday, 4 May 2026
  • Good morning,
    
    Unfortunately, we have only one available parking spot on the 19th of August.
    
    Should availability arise due to a cancellation we shall notify you upon your arrival.
    
    Kind regards,
    Samuel Donoghue

  ---

• Hello! I would like to ask you a question about our stay and restrictions in Malta. We are residents of Turkey, I would like to know if there is any mandatory confinement for 14 days when we arrive to Malta? Thank you Best ?dil
  
  
  • Monday, 4 May 2026
  • Thank you for your interest in staying here with us at Palazzo Violetta. There is no mandatory quarantine when visiting Malta but you would require a negative covid test. For more information, kindly visit the Maltese Government Covid 19 online site.

  ---

• When do the duplex studio balconies get the sun please
  
  
  • Monday, 4 May 2026
  • The Duplex / Studio balcony rooms have the sun between midday and 4.00 PM.

  ---

• Hello, is the pool heated?
  
  
  • Monday, 4 May 2026
  • Hello! Thank you for your interest in Palazzo Violetta. Our outdoor pool is not heated.

  ---

• Hello, you said in another comment that you have a limited number of parking spaces available and that they need to be pre-booked. Do you have any available for booking at the moment?
  
  
  • Monday, 4 May 2026
  • Hello,
    
    All our parking spaces are booked at the moment.
    Please, kindly let us know the dates of your stay, to let us confirm if we can offer you a parking space.
    
    Best regards
    Palazzo Violetta

  ---

• Hello, Is it a late check in and check out available, please? Thanks
  
  
  • Monday, 4 May 2026
  • Good morning
    
    Hope all is well.
    
    Kindly note that our check-out time is 11.00 and check-in time is usually at 14:00 , but we will do our utmost to have your suite ready prior to this.
    
    Kind Regards,
    
    Martin Bonello.
    
    Front Office.
    
    Palazzo Violetta.

  ---

• Hi, does the split level room with multiple beds have two bathrooms or just one? I couldn’t tell from the pictures
  
  
  • Monday, 4 May 2026
  • Thank you for your interest in our property. Our two bedroom duplex has two bathrooms, one downstairs and one upstairs. Our other duplex suites enjoy one bathroom on the lower floor. Thank you once again for your interest in booking with us.

  ---

• Hi, we are looking to book the junior suite annex from 14 - 18 April. Is this separate to main hotel? Do you have parking available on these dates?
  
  
  • Monday, 4 May 2026
  • Thank you for your interest in staying here with us. Please be informed that suites in our annex are located
    exactly across a narrow road from our main building, Palazzo Violetta. We are also glad to confirm that parking is available for your dates.

  ---

• Hello, is there a beach nearby?
  
  
  • Monday, 4 May 2026
  • There are several beaches nearby, notably Sliema beach and Qui Si Sana Beach.

  ---

• is the pool heated
  
  
  • Monday, 4 May 2026
  • Hello,
    Thank you for contacting Palazzo Violetta.
    Please, let us inform you that our pool is not heated.
    Kind regards
    Joanna

  ---

• Hi, For the option ‘King Suite with Balcony’, is there only one king size bed or there are twin beds. Also regarding the balcony, there ia one right?
  
  
  • Monday, 4 May 2026
  • Should you book our king suite balcony there is a choice of either two single beds or a king size bed (subject to availability). This suite also enjoys a balcony overlooking our pool area.

  ---

• Hello, what are the main differences between the Suite with Terrace Annex and Deluxe Suite? Which one is more suitable for relax and privacy? Thank You!
  
  
  • Monday, 4 May 2026
  • Thank you for your interest in booking with us. Both these suites are very similar but the suite with terrace is located in our annex building across the road from thje main building and the deluxe suite is located in the main building.

  ---

• is the outdoor pool warm or cold?
  
  
  • Monday, 4 May 2026
  • That would depend on the season in which you choose to use it. During the winter it is too cold for the likes of most people however during the summer season it is comfortably warm.

  ---

• Hi, I need a room for me and 7 years daughter for 4 night. Is it posssible to add one extra bed for second child for 1 night only? Regards, Justyna
  
  
  • Monday, 4 May 2026
  • Our Duplex suites as well as both the Deluxe and Superior suites sleep 4 persons. We would suggest that you book the Duplex suite with balcony whereby we can offer 2 single beds and a large sofa bed or a king size bed and large sofa bed.

  ---

• Hello Dessy here I would like to ask how far is from a nice beach? Can we have transport from airport to hotel and back pls 1-5 August 2022 Thank you
  
  
  • Monday, 4 May 2026
  • The beaches on our island are towards the north but there are many pool lidos within 10 minutes walking distance from our hotel. Airport transfers are around €27 each way and should you wish to book this we will require your flight numbers. Thank you

  ---

• IF we Will stay On The hotel On Ester 2022 period The pool Will be prepaired and sunbeds…?
  
  
  • Monday, 4 May 2026
  • Thank you very much for your interest in staying here with us. We can assure you that our pool area will be in full service during the Easter period including our bar area. Should you have any further questions, please do not hesitate to get in touch

  ---

• What’s the best room to book for a family of 4, 2 adults , 1 x 15 yr old and 1 x 11 year old?
  
  
  • Monday, 4 May 2026
  • Good afternoon,
    The best suite would be the two bedroom duplex since this type of room offers a king size bed in one area and 2 single beds for the teenagers in a separate area to that of the adults. This suite also offers 2 bathrooms & pool view.

  ---

• Hi please can you advise if the outdoor pool will be open if we book 25th-29th March? And is the pool heated? Thank you
  
  
  • Monday, 4 May 2026
  • Good evening,
    
    Thank you for contacting Palazzo Violetta.
    
    Yes, the outdoor pool will be open on the 25th-29th March and it is not heated.
    
    Should you require any further assistance, please, do not hesitate to contact us.
    
    Veronica

  ---

• Hi, if I was to book now For next year do you take payment now or next year ?
  
  
  • Monday, 4 May 2026
  • The guest will be charged a non refundable prepayment of the cost of the first night, 5 days before arrival. The guest can cancel free of charge until 5 days before arrival. The remaining payment shall be charged upon check-in.

  ---

• Are there two separate rooms in the apartment? So that the sofa is in another room than the bed? Thank you for your answer.
  
  
  • Monday, 4 May 2026
  • Thank you for your interest in booking with us! Please be informed that the very comfortable double sofa bed is located in the same suite as the queen size bed. There aren't separate rooms. Should you have any further questions, please let us know.

  ---

• Hi, is the pool heated in March?
  
  
  • Monday, 4 May 2026
  • Our pool is open year round however it is not heated.

  ---

• Hello, Do you provide the kettle for tea? in order to have hot water. Thanks,
  
  
  • Monday, 4 May 2026
  • Thank you for your query and for your interest in booking with us. We are glad to confirm that every suite enjoys a kettle and tea and coffee facilities. Should you have any further questions, please do not hesitate to get in touch.

  ---

• Is the pool open all year round?
  
  
  • Monday, 4 May 2026
  • Dear Guest,
    
    The pool in our hotel is open all year but it is not heated.
    Should you require any further assistance or have any queries, please feel free to get in touch.
    
    Kind regards,
    Aygul V.

  ---

• Hi, is there heating source in kitchenette?
  
  
  • Monday, 4 May 2026
  • Hello,
    
    Please, let me inform you that for security reasons in our kitchenettes we offer microwaves.
    Should you require any further assistance, please, do not hesitate to contact us.
    
    Kind regards
    Joanna

  ---