What are our guests' most frequent inquiries?

• Good evening, I’m travelling with my mum and 13 yo daughter. There is one large bed in junior suit - is it possible to sleep on the sofa?
  
  
  • Monday, 2 March 2020
  • Dear Sir or Madame,
    
    thank you very much for your message and for your interest at our Radisson Blu Style Hotel Vienna.
    
    Please find below our child and extra bed policy:
    
    Children up to 12 years stay free in existing bedding (NO breakfast included)
    - Sofa bed Junior Suite (up to 5 years)
    - In parents’ bed
    
    Baby crib:
    - Free of charge
    
    Extra bed (NO breakfast included):
    - EUR 35.00 (regardless of age)
    
    Child policy BREAKFAST:
    - Children up to 6 years: free of charge
    - Children between 7 and 12 years: EUR 15.00
    - Children 13 years and older: EUR 26.00
    
    With kind regards,
    Your Radisson Blu Style Hotel Team
    

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• From Airport to get to your hotel What station do I get off ,
  
  
  • Thursday, 9 January 2020
  • The nearest underground station is the U3 line Herrengasse. It is only 1 minute by walking.

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• I’m planning to book a premier room for 3 adults. Will the listed price include an extra bed for the 3rd adult? Thank you.
  
  
  • Friday, 1 July 2022
  • Hi,
    Yes it will, as long as you clearly book for 3 adults, we will then automatically add an extra bed to that room,
    Regards

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• Hi Do you have an airport shuttle bus Thanks
  
  
  • Monday, 29 March 2021
  • Dear Ladies and Gentlemen!
    Unfortunately we don't have any shuttle bus.
    But theres a public shuttle bus which comes from the airport to the center and from there our hotel is in walking distance.
    Kind regards,
    Amit Pal

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• Would you need a proof for business travel stays ?
  
  
  • Monday, 29 March 2021
  • Dear Ladies and Gentlemen!
    No, we don't need any sort of proof.
    You just have sign a piece of paper with that you will confirm that you here for work purposes.
    Kind regards,
    Amit Pal

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• do you have a free parking for car?
  
  
  • Thursday, 20 April 2023
  • We offer free valet parking for our guests' cars in the garage as well as a car pick-up from the garage
    The parking fee for one hour is 4.50 EUR, for a daily flat rate 45.00 EUR and on a weekly basis 180.00 EUR.
    

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• Hello, Are we allowed to stay overnight if we are coming from Linz ?
  
  
  • Monday, 29 March 2021
  • Dear Ladies and Gentlemen!
    Yes you are but only for following reasons:
    Professional reasons
    For the purposes of caring for people in need
    To satisfy an urgent need for housing
    
    Kind regards,
    Amit Pal

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• Hello is breakfast included? Also is there a Bar or room service? Is there a pool? Is there a shuttle to airport. Thank you!
  
  
  • Monday, 10 October 2022
  • Please kindly let us know you booking confr. Nr. in order to check if the BF in included in your res.. Otherwise you can alway include that for 25,- Euro each person. Yes, we do have a bar and room service as well which is till 10pm offered daily.

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• Hello, which of your rooms can be twin beds, rather than double? Thank you
  
  
  • Tuesday, 30 August 2022
  • Dear Guest,
    We do have this option in both the Superior and Premium category (not in the Suite and Family room),
    So you can book any of these and specify you wish in a separate message,
    Regards

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• Is there an extra bed for the third person as its not mentioned in the description other than 1 queen bed and is there 2 single bed and 1 sofa bed ?
  
  
  • Tuesday, 21 May 2024
  • we can either prepare a baby-crib, a sofa-bed or a larger extra-bed, depening on the guest's age

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• hi do u have hair dryer in the room
  
  
  • Thursday, 19 January 2023
  • Yes We Have.

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• can i make two seperate bookings one for premium and one for superior rooms and ask you to combine the teo for connecting rooms ?
  
  
  • Monday, 12 August 2024
  • yes that is possible

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• Is breakfast included in the room price, and if not, what is the charge for breakfast please?
  
  
  • Wednesday, 12 October 2022
  • HI,
    Depends on the offer you select on Booking.com, otherwise, 22eurs/pers. if booked in advance with the reservation, 25eurs/pers. if booked at arrival.
    We have buffet + à la carte.
    Regards
    The RBS Vienna Team

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• Hi, do you have any laundry services available?
  
  
  • Sunday, 17 July 2022
  • Yes, we have a laundry service available for our guests.

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• Hi, does the hotel provide room slippers? Thank you in advance
  
  
  • Thursday, 20 April 2023
  • Yes, the hotel provides slippers

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• Hello, I noticed that all beds are queen beds ; is it possible to have a room with two single beds if I needed ? Thanks.
  
  
  • Friday, 15 September 2023
  • Hello, Yes of course, please mention it in your reservation.

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• Does the family room accommodate two adults with two kids 7&5 years old with cots or double sofa bed for kids
  
  
  • Wednesday, 13 July 2022
  • Yes the family room is spaceous enough to provide 2 exra beds
    

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• Hi, you have taken €200 when we checked-in in August 12 and the receptionist told us it will be returned after 3 days of check-out still not received!
  
  
  • Thursday, 24 August 2023
  • The amount was released at the check-out. The time it takes to be refunded depends on your bank. Please ask your bank in order to fasten the procedure.

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• Hello, can we have 2 single beds in the superior room instead of double?
  
  
  • Wednesday, 3 January 2024
  • yes. superior room can be with king or Twin beds.

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• Hi I want to book 2 rooms each room for one adult me and my sister how I can book?
  
  
  • Sunday, 8 September 2024
  • Go to booking . com
    Enter the destination and dates.
    Set it to 2 rooms and 2 adults.
    Choose the rooms you like.
    Complete the booking with your details.

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• is the parking free ? and if it’s not how much it costs for one day?
  
  
  • Monday, 12 June 2023
  • There is a parking 150 meters away from the hotel, and it costs 45 euros per day

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• Dear sir/ madam, Hello. We stayed at your hotel in the triple room. We would like to book the same room with breakfast in August. Can you help us.
  
  
  • Wednesday, 26 April 2023
  • Please use your booking page.

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• do you have a safe place to store my bike
  
  
  • Wednesday, 20 January 2021
  • Dear Sir or Madame,
    
    thank you very much for your message.
    
    Yes we can store it in a safe place during your stay.
    
    With kind regards,
    Your Radisson Blu Style Team

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• Hello I am travelling by bicycle to Vienna tomorrow.If I reserve one night at your hotel is there somewhere safe I could store my bike for one night?
  
  
  • Thursday, 29 August 2024
  • Yes we have a safe storage for the bike at the hotel

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• is breakfast included?
  
  
  • Wednesday, 26 April 2023
  • you can decide.

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• Hello, is the hotel far away from the Christmas Markets ?
  
  
  • Monday, 12 September 2022
  • Hello, there are many Xmas markets in Vienna,
    Three of them are nearby : at "Am Hof", at "Michaeler Platz" and at "Maria-Theresien Platz",
    Cheers

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• hello, is it possibility for early check in on 5th January? we should arrive at 08.00 morning
  
  
  • Wednesday, 25 December 2024
  • Rooms are guaranteed available daily for Check-In from 03.00 pm onwards. However, we will do our best to have the room ready for you on your arrival.

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• Hi im interested to book two rooms for one night on 13-14 December. Can at least for one room, an early check in at 7:00. Kind regards
  
  
  • Tuesday, 12 December 2023
  • unfortunatly we can not guarantee an early check in, but we promiss to do our best up to availability. Kind Regrads

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• Dear , What is the address of the parking lot next to the hotel?
  
  
  • Thursday, 7 November 2024
  • WIPARK Freyung Garage,
    Herrengasse
    1010 Vienna

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• Do you have a gym?
  
  
  • Sunday, 16 July 2023
  • Yes, we have a nivce Gym at the -1 Level

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• Hello , for the family room for 2 adults, can it be 2 separated beds instead of 1 queen bed ?
  
  
  • Saturday, 16 November 2024
  • We only have seperated beds in the Superior or Premium Categories.

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• Hello! Is it possible to have the room with 2 separate beds?
  
  
  • Friday, 5 January 2024
  • Yes, that is possible, please let us know before your arrival.

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• Hello, do you have slippers, a robe and a toothbrush?
  
  
  • Sunday, 29 October 2023
  • Yes, we can provide those amenities

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• Please advise if the extra bed is included in the family room free of charge , I know that the crib is free of charge
  
  
  • Monday, 19 August 2024
  • yes it will be included in the rate

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• Hi, do you have self service laundry in your hotel? If not, is there a self service laundromat nearby?
  
  
  • Saturday, 30 September 2023
  • Hello, our Laundry Service is outsource, Laundry collect is till 09:00 every day, and delivery is at the same daty afternoon.

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• How far away(walking distance) is the hotel from Mariahilfer street? Thank you
  
  
  • Saturday, 31 December 2022
  • around 15-20 minutes of walking or 5 minutes by subway

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• Hi, for 3 adults, is there a sofa bed or a normal bed in the room?
  
  
  • Wednesday, 26 October 2022
  • Dear guest we can prepare one extrabett, normal, for third person in your room
    
    Kind regards
    
    

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• Cost of breakfast
  
  
  • Wednesday, 31 August 2022
  • If you book in advance, through Booking.com >22eurs,
    If you book on the spot at the reception >25eurs,
    Regards

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• Do u have connected rooms ?
  
  
  • Friday, 22 July 2022
  • Yes, we have connecting rooms.

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• Hi is it possible to add 2 additional rollaway beds in a Premium room or a junior suite? I will be paying tor the additional beds of course.
  
  
  • Sunday, 16 July 2023
  • Yes, it is possible only in Junior Suite.

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• Hi Do you have a sauna pool and is it included in the hotel price, or do you have to pay extra for these. Thank you so much. Nil Fevzi
  
  
  • Sunday, 31 December 2023
  • Dear Nil Fevzi,
    
    thank your for the choosing Radisson Blu Style Vienna!
    
    We do have sauna an a gym in our hotel, theay are included in the price.
    
    But we do not have a pool.
    
    Kind regards
    
    Front desk

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• What are the hours of your gym?
  
  
  • Friday, 22 September 2023
  • its from 07:30 to 22:30.

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• hi there, which of your rooms have city views?
  
  
  • Saturday, 4 March 2023
  • our junior suites have a nice city view, and there are a few superior rooms as well. when you make the reservation just let us know in advance, that you like a city view

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• Do you have disability access rooms
  
  
  • Monday, 11 December 2023
  • Yes, we have, but it is up to avilability.

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• Hi. How much is breakfast per person for adults?
  
  
  • Wednesday, 13 July 2022
  • Hello, it costs 25,00 EUR per person/per day.

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• Can I leave my luggage in luggage room for 5 days?
  
  
  • Thursday, 20 April 2023
  • sure, no problem

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• I need twin beds is this available for 16-19 December
  
  
  • Monday, 12 September 2022
  • Hi,
    Yes there is still availability for twin beds on these dates,
    Cheers

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• Hello, does the superior room have a sofa bed?
  
  
  • Thursday, 22 August 2024
  • Dear Guest,
    
    The superior room doesnt have a sofa bed included.
    
    Kind regards,
    
    Radisson Blu Style Hotel

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• is the familly room have 2 Toilets.. which room category have 2 Toilets
  
  
  • Sunday, 24 September 2023
  • every room has only 1 toilet

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• Hi, I'm reserving a room from 29th April to 2nd May and I would like to know the amount of charge for a small pet. Thanks.
  
  
  • Thursday, 2 March 2023
  • 25€ for the whole stay

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• Hi - in September - 1) is the air conditioning on in the rooms? & 2) can the guests control the actual temperature in their rooms?
  
  
  • Sunday, 14 May 2023
  • Yes, all Rooms are with AC, and every room teperature can controlled from the guest.

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• Hi, are bathroom doors In junior suite and premium room transparent or solid?
  
  
  • Tuesday, 8 August 2023
  • Bathroom doors n junior suites and Premium Rooms are Semi Transparent.

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• Which is disabled friendly - premium or superior ?
  
  
  • Thursday, 19 December 2024
  • All of our Rooms are for exaple wheelchair accessible, however we have one Special Accessible Room in the Premium Category

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• What time is breakfast served?
  
  
  • Friday, 29 September 2023
  • 06:30-10:30 during the week and 06:30-11:00 on the weekends

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• Hi I want to reserve premium room for 3 adults with breakfast but You wrote the price for 2 adults with maximum 3 adult How I can know about cost?
  
  
  • Friday, 29 July 2022
  • When you book for 3 then you know the price.

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• How close is this hotel to the Christmas markets?
  
  
  • Friday, 4 November 2022
  • The nearest christmas market is "Altwiener Christkindlmarkt (1., Freyung)" - walking distance 3 Minutes

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• Hi, I am wondering if your hotel can allow my two 17 year old daughters to stay without me accommodating them?
  
  
  • Wednesday, 3 July 2024
  • According to Austrian law, underage guests need written parental consent and a copy of their parents'/guardians' ID/Passport to stay at our hotel as well as a prepayment of the reservation.

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• hi i am frequent user to your hotel, on booking say sold out from 1 to 3 ?une. do you have available room for that period?
  
  
  • Sunday, 21 May 2023
  • Hi, Only some rooms category and some rate plan is sold out, please try to change them and book again.

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• May we use a sauna?
  
  
  • Wednesday, 18 February 2026
  • of course you can but you have tell us 15 m before to use .
    BR

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• Do they serve breakfast?
  
  
  • Monday, 6 February 2023
  • Yes, there is a buffet which costs 29€ per person per day

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• Can the windows in rooms open ?
  
  
  • Tuesday, 30 August 2022
  • Yes, but not by themselves.

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• Hello do you have a discount for the carer of the disabled?
  
  
  • Wednesday, 25 December 2024
  • For further information regarding discounts, please contact the hotel directly.

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• Is breakfast included in the room rate? Is there an indoor pool?
  
  
  • Wednesday, 26 July 2023
  • The breakfast is included in the F&B rate and unfortunately the Hotel doesn't have an indoor pool among it's facilities.

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• Hi, is there a coin washing machine available? Many thanks
  
  
  • Saturday, 3 September 2022
  • Hi,
    No we do not have this service,
    We work together with a laundry/dry cleaning service that pick ups during the week.
    Cheers.

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• Hi, I want to book two twin rooms. How can I mention it in the reservation if I want the connecting rooms? Thanks!
  
  
  • Sunday, 23 June 2024
  • There are no connecting doors in this room class. The options are: Premium + Superior, Junior Suite + Superior, Family Suite + Superior

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• Hi, I want to book 1 premium bedroom for 3 adults, 2 separated beds and add 1 extra bed. How can I do this correctly?
  
  
  • Tuesday, 9 September 2025
  • Unfortunately, our Premium Rooms are too small to fit an extra bed. The maximum capacity is 2 Persons.

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• Hello, how can i book one room for three adults?
  
  
  • Wednesday, 20 March 2024
  • Our Standard Rooms are too small for 3 adults, we recommend you to book either a Junior Suite or a Family Room

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• Hello, do you offer connecting rooms for families ? Thank you, Emad
  
  
  • Tuesday, 30 August 2022
  • Hello,
    For connecting rooms you need to book 1 of these combination of categories:
    1- 1x Junior Suite + 1x Superior or
    2- 1x Family room + 1x Superior,
    Moreover you have to send us a message specifying this request for us to block the rooms for you

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• The amount for the parking 35 per day do you give discount or is there any public parking
  
  
  • Sunday, 15 October 2023
  • The amount for parking is 45 EUR, unfortunately no Discount Available, but our Valet Service is free!

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• Hello im trying to book for twin room but its not available here only queen bed ..is there any chance i can book twin room??
  
  
  • Thursday, 23 April 2026
  • Hello,
    Yes, there should be a possibility, but of course it depends on the date of your stay, as Booking normally fits the offer to our availibility.
    Another option though, would be to add an extra bed to a queen bed room.
    Regards.

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• Do you have a wheelchair adapted room for 2 people (1 wheelchair) for Wed 6 July 2022 to sat 9 July please.
  
  
  • Thursday, 23 April 2026
  • Dear Guest,
    We do have a room equiped for wheelchair on our first floor with elevator access,
    Regards,
    Your Radisson

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• Can i bring my small dog as well?
  
  
  • Thursday, 23 April 2026
  • Dear Guest,
    
    Yes of course.
    
    There will just be an extra cleaning fee of EUR 25.00 per stay.
    
    With kind regards,
    Your Radisson Blu Style Team

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• Hello. We are looking to book the premium room for 3 people (all adults) with breakfast. In the description it says that there is one bed in the room but 3 people can sleep there. Please verify the extra bed in this case is included in the price and you do not expected one adult to sleep on the sofa
  
  
  • Thursday, 23 April 2026
  • If you book for 3 adults in total there will be one extra rollaway bed provided in your room.
    This is already included in the rate if you choose 3 adults.
    
    Best regards,
    Your Radisson Blu Style Team

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• Hi, which vaccines are accepted at your hotel upon check-in?
  
  
  • Thursday, 23 April 2026
  • All of them.
    
    Best regards,
    Your Radisson Blu Style Team

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• Is the breakfast buffet? Do you offer hot food like bacon and omelette?
  
  
  • Thursday, 23 April 2026
  • Dear Guest,
    thank you for your request.
    We have a breakfast buffet, but we also serve hot dishes like eggs, bacon and so on. You can order them from our à la carte menu.
    
    Kind Regards
    Ariana
    

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• Hello Do you have 2 single beds instead of one double bed for 2
  
  
  • Thursday, 23 April 2026
  • Hi yes we have it,

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• Hi, we want to visit Vienna on 13 Dec.and stay 1 night.Is it allowed to stay at hotel for tourists on that date? if so we will make reservation,thanks
  
  
  • Thursday, 23 April 2026
  • Hello, There!
    
    Thank you for your message!
    as per the actual regulation, it is possible to check in for Tourists only after Dec. 19.
    
    Thanks and Regards
    Your Radisson Blu Style Hotel Team

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• Can we ask for additional mattress we are three adults and a 14 year old thanks
  
  
  • Thursday, 23 April 2026
  • of course we will do our best to welcoming you

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• We are planning to host a small event for (6-7 people) next week and would like to know if you have any kind of small-médium meeting room available for June the 14th from 16pm to 20pm, specs and fees. We would also like to book two or three rooms for that night if possible. THANK YOU
  
  
  • Thursday, 23 April 2026
  • Dear Guest,
    Thank you for your mail. To sent you an offer please write a Mail to: stephan.lange
    Best regards from Vienna, Radisson Blu Style HOtel

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• Doyouhave twin bedded rooms?
  
  
  • Thursday, 23 April 2026
  • Dear Guest,
    We do have twin bedded rooms in our Superior and Premium categories,
    Just mention it in your reservation so we can fullfill your wish accordingly,
    Best regards,
    Your Radisson Blu Style Team

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• Hello , we are interester if you have a room without carpet ?????
  
  
  • Thursday, 23 April 2026
  • Hi,
    No, unfortunately all our rooms are carpet fitted.
    Regards.

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• Hi I want to reserve a room for 4 people. The she superior room information stated that there is one large double bed. Do I have to reserve two rooms?
  
  
  • Thursday, 23 April 2026
  • Dear Guest:
    Superior Zimmer - Max. 2 Persons
    Premium Zimmer & Junior Suiten - Max. 3 Persons
    Family Zimmer - Max. 4 Persons
    Regards,
    The RBS Team

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• Hi We are family of 2 adults and 2 kids (3yrs and 1 year) 3 year can share bed with us. But can we have a crib for 1 year old in the room?
  
  
  • Thursday, 23 April 2026
  • HI Dear
    We would be happy to accommodate your family. A crib can indeed be provided for your 1-year-old at no additional cost . Please let us know your reservation details so we can make the necessary arrangements in advance. BR
    

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• we're a family of 5.2adults,3 kids(ages 5,7,9) . Do u have family room?1 double bed( the child of 5 will stay will us)and a sofa bed for the other 2?
  
  
  • Thursday, 23 April 2026
  • Hi,
    Our Family rooms, due to safety reasons, can accomodate a maximum of 4 people.
    However you have the option to book a connected Standard Rooms to it (means a special door isolates the area for the 2 rooms).
    Regards.

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• Can I request an elevator access room?
  
  
  • Thursday, 23 April 2026
  • Dear Guest,
    
    All of our rooms are accessable with the elevator.
    
    Best regards,
    Your Radisson Blu Style Team

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• Do you have twin beds instead of double ?
  
  
  • Thursday, 23 April 2026
  • Yes just kindly let us know in advance so that we can block one for you.
    
    Best regards,
    Your Radisson Blu Style Team

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• Hi we are travelling to vienna. Do you have a room for 3 people? Still not decided on our choice of hotel.
  
  
  • Thursday, 23 April 2026
  • Hello, Yes, our rooms can be used by 3 persons. Thank you!

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• Do you have any rooms with a tub and shower?
  
  
  • Thursday, 23 April 2026
  • Yes all our Junior Suites have both.
    
    Best regards,
    Your Radisson Blu Style Team

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• Hello. Do you have a private and secure car parking ?
  
  
  • Thursday, 23 April 2026
  • No we do not have a private parking garage.
    We do work with the public garage at the Freyung.
    
    Best regards,
    Your Radisson Blu Style Team

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• My family (2 adults + 2 kids aged 13 and 17yrs old) is planning to stay in Vienna on Feb 24-25. Is the family room possible?
  
  
  • Thursday, 23 April 2026
  • Yes, Family Suite. BR

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• Can you suggest guaranteed connecting door -type of rooms we are traveling with kids?
  
  
  • Thursday, 23 April 2026
  • Hi,
    Yes we can, they connect a Family Suite with a Superior Room or a Normal Suite with a Superior Room,
    Regards

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• Hi, I got a booking in your hotel last May, due to restrictions you extended validity in a form of voucher. Kindly advise if it could be prolonged?
  
  
  • Thursday, 23 April 2026
  • Yes for sure the voucher can be prolonged.
    
    Kindly contact us under the following E-Mail adresse: info.style.vienna@radissonblu.com
    
    With kind regards,
    Your Radisson Blu Style Team

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• Hello, We are a family of 2 adults and 2 kids aged 5 & 3. They would sleep in the same bed as us. Can we book a superior room? Pls advise Thanks
  
  
  • Thursday, 23 April 2026
  • Yes if they sleep in the same bed with you they can accommodate free of charge.
    
    Best regards,
    Your Radisson Blu Style Team

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• Hello, We are a family of 2 adults and 2 kids aged 5 & 3. They would sleep in the same bed as us. Can we book a superior room? Pls advise Thanks
  
  
  • Thursday, 23 April 2026
  • Dear Guest,
    
    Yes if they do sleep in the same bed with you, they can accommodate free of charge in the room and a Superior room can be booked.
    
    Best regards,
    Your Radisson Blu Style Team

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• Do all rooms have walk in shower?
  
  
  • Thursday, 23 April 2026
  • Good evening,
    Almost all of them do indeed.
    Regards

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• In all your rooms, do the bathrooms have solid doors for privacy?
  
  
  • Thursday, 23 April 2026
  • Dear Guest,
    We do have sliding doors in most of our rooms,
    Regards
    Your Radisson Blu Style Team Vienna

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• Hi,I filled the no. of guests for 3 people, but When I go on the room to book it, it shows only 1 double bed. Would you put an additional single bed?
  
  
  • Thursday, 23 April 2026
  • Dear Ladies and Gentlemen!
    Yes, we will prepare in this an extra bed in the room addition to a double or twin bed.
    Kind regards,
    Your Radisson Blu Style Hotel Team

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• free WiFi in the room?
  
  
  • Thursday, 23 April 2026
  • Yes, the WiFi is fully free of cost in the whole hotel and functional.
    Kind regards,
    Your Radisson Blu Style Team

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• Hello Can you please tell if the hotel has two connected rooms as I will be traveling with kids
  
  
  • Thursday, 23 April 2026
  • Dear Guest,
    There are 2 options for a connecting room:
    1- Junior Suite + Connecting room, or
    2- Family room + Connecting room,
    oherwise two rooms of your category choice, side by side but not connected (common corridor),
    Regards,
    Your Radisson Team

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• Hello, Will the a/c be available in January or does the window open? Thank you, Michelle Gerken
  
  
  • Thursday, 23 April 2026
  • In January, the air conditioning is typically turned off due to the cold winter temperatures. However, the windows in our rooms can be opened for fresh air.
    
    BR

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• What covid measures do you have? Are you accepting all vaccines? Thank you
  
  
  • Thursday, 23 April 2026
  • There are no current restrictions at our property.
    You only have to show during the check in process that you are vaccinated or tested.
    
    Best regards,
    Your Radisson Blu Style Team

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• Why i cant add 1 year old child in premium room with 2 adults????
  
  
  • Thursday, 23 April 2026
  • You are absolutely welcome to stay in a Premium Room with 2 adults and your child. While the system may not allow adding an infant directly during the booking process, rest assured that we can prepare a baby cot for your child at no extra charge.

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