Red Level at Gran Melia Palacio de Isora - Adults Only

Facilities & Features Red Level at Gran Melia Palacio de Isora - Adults Only

• General:
• Free parking,
• On-site parking,
• Parking,
• Private parking

• Activities:
• Bike tours,
• Canoeing,
• Cycling,
• Diving,
• Fishing,
• Happy hour,
• Hiking,
• Live music/performance,
• Live sport events (broadcast),
• Snorkelling,
• Tennis court,
• Themed dinner nights,
• Windsurfing

• Services:
• Free WiFi,
• Internet services,
• WiFi

• Food & Drink:
• Bar,
• Breakfast in the room,
• Restaurant,
• Room service,
• Snack bar,
• Special diet menus (on request)

• Pool and wellness:
• Beachfront,
• Fitness centre,
• Hammam,
• Hot tub/jacuzzi,
• Indoor pool,
• Indoor pool (all year),
• Massage,
• Outdoor pool,
• Outdoor pool (all year),
• Public Bath,
• Sauna,
• Solarium,
• Spa and wellness centre,
• Swimming Pool

• Transport:
• Airport shuttle,
• Bicycle rental (additional charge),
• Car hire,
• Shuttle service (additional charge)

• Reception services:
• 24-hour front desk,
• ATM/cash machine on site,
• Concierge service,
• Currency exchange,
• Luggage storage,
• Newspapers,
• Private check-in/check-out,
• Ticket service,
• Tour desk,
• Valet parking

• Common areas:
• Garden,
• Library,
• Shared lounge/TV area,
• Sun terrace,
• Terrace

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry,
• Trouser press

• Business facilities:
• Business centre,
• Fax/photocopying,
• Meeting/banquet facilities

• Shops:
• Barber/beauty shop,
• Gift shop,
• Shops (on site)

• Miscellaneous:
• Adult only,
• Air conditioning,
• Designated smoking area,
• Facilities for disabled guests,
• Lift,
• Non-smoking rooms,
• Non-smoking throughout,
• Soundproof rooms,
• VIP room facilities

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• Fire extinguishers,
• Safety deposit box,
• Security alarm,
• Smoke alarms

• Safety features:
• First aid kit available,
• Process in place to check health of guests,
• Shared stationery such as printed menus, magazines, pens, and paper removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Contactless check-in/check-out,
• Mobile app for room service,
• Physical distancing rules followed,
• Screens or physical barriers placed between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation is disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels and laundry washed in accordance with local authority guidelines,
• Property is cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against Coronavirus

• Food & drink safety:
• All plates, cutlery, glasses and other tableware have been sanitized,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas