RedLevel at Gran Meliá Palacio de Isora - Adults Only
- Resort -
- La Costa, s/n -
- 38686 -
- Tenerife -
- Alcalá
- Telephone +39 02 56 56 77 71
8.3/10 on 268 reviews
Red Level at Gran Melia Palacio de Isora: Adults-Only Exclusivity by the Sea
The Red Level at Gran Melia Palacio de Isora is an exclusive and reserved area within the luxurious 5-star Gran Melia Palacio de Isora resort, dedicated solely to Adults Only (+16) guests. This boutique hotel concept offers an unparalleled level of personalized service and an atmosphere of peace and refinement, with breathtaking views of the Atlantic Ocean and La Gomera island.
Red Level Service: Total Luxury and Privacy
Red Level guests enjoy unique benefits that include personalized butler service, access to private lounges with complimentary snacks and drinks, and exclusive check-in/check-out. The accommodations are luxurious, ranging from rooms with a hot tub on the terrace to Private Villas with a heated pool and Balinese bed in the garden, ensuring absolute privacy and comfort.
Europe's Largest Saltwater Pool and Private Areas
Although they have access to the iconic and Europe's largest saltwater infinity pool of the Gran Melia, Red Level guests have two exclusive pools reserved for them, with dedicated waiter service, Balinese beds, and an environment of absolute tranquility. This separation ensures a more intimate and sophisticated relaxation experience.
Premium Gastronomy and Exquisite Wellness Offering
Access to the Red Level guarantees the possibility of dining in all 8 resort restaurants, ranging from fusion cuisine to steakhouse, but also in exclusive Red Level restaurants. Wellness is central with its renowned Spa, where seawater is the protagonist of the treatments. It is the ideal place to completely disconnect and indulge in the luxury of personal care.
Privileged Location and an Immersive Experience
Located in the Alcalá area, it offers a more secluded and tranquil setting compared to the tourist south, with direct ocean access. The Red Level embodies the pinnacle of island luxury, ideal for couples and demanding travelers seeking an experience of impeccable hospitality where every detail is managed by a personal butler.
What are our guests' most frequent inquiries?
-
How long is the transfer from TENERIFE south airport to the hotel please, do you offer a transfer and if so what is the cost please. Thank you
- Saturday, 17 September 2022
- Good Morning
Please provide us your personal mail, and we will send you the information of the private transfer company
Thank you
Best Regards
-
Are taxis readily available for evening meals in Los Gigantes or Alcala
- Saturday, 6 May 2023
- There are taxis companies available in Los Gigantes, Alcalá or Guia de Isora
-
Good morning,
We land in Tenerife tomorrow for a week. Hotel looks lovely, is it busy at the moment? Our only concern are the amount of families/kids
- Tuesday, 15 October 2024
- Dear,
Thank you for contacting Gran Melia Palacio de Isora.
Regarding your request, we want to inform you that the occupancy is high at the moment but we are quite sure that you will enjoy and have a pleasant stay with us!
We are at your disposal.
-
Hi, are all the outdoor swimming pools hitted?
- Friday, 24 January 2025
- Dear,
Thank you for contacting Gran Melia Palacio de Isora.
All the pools are heated but the main infinity pool (biggest in Europe) which is not heated and it is salt water.
Thank you.
Best regards,
-
hola, el hotel cuenta con playa al frente? gracias
- Saturday, 6 May 2023
- El hotel se encuentra ubicado junto a la playa. No pertenece al hotel.
-
Is it safe to fly to Tenerife?
What is this hotel doing to protect travelers with the recent outbreak of the coronovirus?
- Tuesday, 9 June 2026
- We are pleased to inform you that currently our guests are enjoying the hotel facilities and Tenerife Island with regularity, since we have been inform by the local sanitary authorities that the case in Costa Adeje has been controlled. At the moment we are following their recomendations and working in complete normality to ensure our guests experience and safety.
-
What is the age limit? Are 17 year olds permitted to stay
- Tuesday, 9 June 2026
- Good afternoon,
Thank you for your kind interest in the Red Level at Gran Meliá Palacio de Isora.
Concerning your query, the Red Level is our exclusive hotel boutique for adults from the age of 18.
Facilities & Features RedLevel at Gran Meliá Palacio de Isora - Adults Only
- General:
- Air conditioning,
- Airport shuttle,
- Car rental,
- Designated smoking area,
- Elevator,
- Executive lounge access,
- Facilities for disabled guests,
- Hair/Beauty salon,
- Iron,
- Laptop safe,
- Pet bowls,
- Room service,
- Soundproof rooms,
- Tile/Marble floor,
- Wake-up service
- Activities:
- Aerobics,
- Archery,
- Beach,
- Bicycle rental,
- Canoeing,
- Cycling,
- Diving,
- Evening entertainment,
- Fishing,
- Happy hour,
- Hiking,
- Live music/Performance,
- Live sports events (broadcast),
- Tennis equipment,
- Themed dinners,
- Windsurfing
- Room Amenities:
- Clothes rack,
- Socket near the bed,
- Sofa bed
- Bathroom:
- Bathrobe,
- Bathtub,
- Bidet,
- Free toiletries,
- Hairdryer,
- Private bathroom,
- Shower,
- Slippers,
- Toilet,
- Toilet paper,
- Towels
- Media & Technology:
- Flat-screen TV,
- iPod dock,
- Satellite channels,
- Telephone
- Food & Drink:
- Fruit,
- Restaurant,
- Snack bar,
- Special diet meals (on request),
- Tea/Coffee maker,
- Wine/Champagne
- Internet:
- Internet
- Kitchen:
- Coffee machine,
- Dining table,
- Electric kettle
- Outdoors:
- Beachfront,
- Garden,
- Outdoor furniture,
- Sun deck
- Living Area:
- Sitting area,
- Sofa
- Parking:
- Parking
- Bedroom:
- Linens,
- Wardrobe or closet
- Accessibility:
- Upper floors accessible by elevator
- Pool and wellness:
- Hot tub/Jacuzzi,
- Locker rooms,
- Massage,
- Massage chair,
- Personal trainer,
- Public Bath,
- Sauna,
- Spa facilities,
- Spa lounge/Relaxation area
- Transport:
- Public transit tickets
- Reception services:
- 24-hour front desk,
- Baggage storage,
- Concierge,
- Currency exchange,
- Invoice provided,
- Private check-in/out,
- Tour desk
- Cleaning services:
- Daily housekeeping,
- Ironing service,
- Laundry,
- Suit press
- Business facilities:
- Business center,
- Fax/Photocopying,
- Meeting/Banquet facilities
- Safety & security:
- 24-hour security,
- Fire extinguishers,
- Key access,
- Key card access,
- Safe,
- Smoke alarms
Terms and conditions of booking RedLevel at Gran Meliá Palacio de Isora - Adults Only
Check In / Check Out
- Check-in from 15:00
- Check-in from 15:00
Transfers to / from Airport
The private transfer service is available for a fee, to / from the nearest airport, for reservations or informations please send an email after the booking confirmation clicking here.
Pets
Pets are allowed on request.
Charges may apply.
Parking
Free private parking is available on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Children and extra beds
Children 16 and older are allowed.
You haven't added any cribs.
You haven't added any extra beds.
The maximum number of guests is 3.
Conditions and cancellation policy
All published reviews have been personally written by the clients of icastelli.net after their hotel stay!
Score breakdown
Comfort 8.3 / 10
Courtesy 8.3 / 10
Leisure 8.3 / 10
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