8.4/10 on 295 reviews
The Red Level at Gran Melia Palacio de Isora is an exclusive and reserved area within the luxurious 5-star Gran Melia Palacio de Isora resort, dedicated solely to Adults Only (+16) guests. This boutique hotel concept offers an unparalleled level of personalized service and an atmosphere of peace and refinement, with breathtaking views of the Atlantic Ocean and La Gomera island.
Red Level guests enjoy unique benefits that include personalized butler service, access to private lounges with complimentary snacks and drinks, and exclusive check-in/check-out. The accommodations are luxurious, ranging from rooms with a hot tub on the terrace to Private Villas with a heated pool and Balinese bed in the garden, ensuring absolute privacy and comfort.
Although they have access to the iconic and Europe's largest saltwater infinity pool of the Gran Melia, Red Level guests have two exclusive pools reserved for them, with dedicated waiter service, Balinese beds, and an environment of absolute tranquility. This separation ensures a more intimate and sophisticated relaxation experience.
Access to the Red Level guarantees the possibility of dining in all 8 resort restaurants, ranging from fusion cuisine to steakhouse, but also in exclusive Red Level restaurants. Wellness is central with its renowned Spa, where seawater is the protagonist of the treatments. It is the ideal place to completely disconnect and indulge in the luxury of personal care.
Located in the Alcalá area, it offers a more secluded and tranquil setting compared to the tourist south, with direct ocean access. The Red Level embodies the pinnacle of island luxury, ideal for couples and demanding travelers seeking an experience of impeccable hospitality where every detail is managed by a personal butler.
This spacious room has a balcony with partial ocean views. The bathroom offers a hydromassage shower and oversize bathtub, bathrobes and slippers.
This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day.
A DVD player is available on request. 1 free bottle of mineral water is provided per person per day.
Guests have access to the following services:
- separate reception area;
- private concierge service;
- VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
This spacious room has a balcony with a hot tub and partial views of the ocean. The bathroom offers a hydromassage shower and oversize bathtub, bathrobes and slippers.
This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day.
A DVD player is available on request. 1 free bottle of mineral water is provided per person per day.
Guests have access to the following services:
- separate reception area;
- private concierge service;
- VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
This spacious room has a large terrace with a hot tub and pool or garden views. The bathroom offers a hydromassage shower and oversize bathtub, bathrobes and slippers.
This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day.
A DVD player is available on request. 1 free bottle of mineral water is provided per person per day.
Guests have access to the following services:
- separate reception area;
- private concierge service;
- VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
This spacious room has a balcony with a hot tub and frontal ocean views. The bathroom offers a hydromassage shower and oversize bathtub, bathrobes and slippers.
This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day.
A DVD player is available on request. 1 free bottle of mineral water is provided per person per day.
Guests have access to the following services:
- separate reception area;
- private concierge service;
- VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
Master Suite with deep soaking tub. This suite offers a spacious lounge and bedroom with king size bed and luxury toiletries. Boasting garden views from its double terrace with deep soaking tub, the suite accommodates a maximum of 3 adults and includes all Red Level services and facilities:
- separate reception area
- private concierge service
- VIP lounge with TV room
- newspapers and magazines
- free coffee and tea
- 1-hour of open bar per day
This luxurious villa has a private garden with a heated private swimming pool, a Balinese bed, walk-in wardrobe, a cascade shower and an outdoor dining area with ocean views. The bathrooms offers a spa bath and a large double hydromassage shower. Mineral water, cold cuts and a selection of spirits are provided on arrival.
This room has VIP toiletries, a free mini bar, pillow menu, Coffee Machine, DVD player, aromatherapy menu, and ironing service of two items per day.
Guests have access to the following services:
- separate reception area;
- private concierge service;
- VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
- access to the thermal circuit in Yhi Spa
Check In / Check Out
Transfers to / from Airport
The private transfer service is available for a fee, to / from the nearest airport, for reservations or informations please send an email after the booking confirmation clicking here.
Pets
Pets are allowed on request.
Charges may apply.
Parking
Free private parking is available on site (reservation is not needed).
Internet
WiFi is available in the hotel rooms and is free of charge.
Children and extra beds
Children are not allowed.
You haven't added any cribs.
You haven't added any extra beds.
The maximum number of guests is 3.
Conditions and cancellation policy
All published reviews have been personally written by the clients of icastelli.net after their hotel stay!
Score breakdown
Comfort 8.4 / 10
Courtesy 8.4 / 10
Leisure 8.4 / 10
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