Facilities & Features Relais Ducale Spa & Pool

• General:
• Designated smoking area,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Hypoallergenic,
• Non-smoking rooms,
• Packed lunches,
• Shared lounge/TV area,
• Shuttle service,
• Smoke-free property,
• Soundproof rooms,
• Wake-up service,
• Wake-up service/Alarm clock

• Activities:
• Aerobics,
• Archery,
• Bicycle rental,
• Bike tours,
• Bowling,
• Cycling,
• Entertainment staff,
• Game room,
• Happy hour,
• Hiking,
• Horseback riding,
• Kids' club,
• Live music/Performance,
• Live sports events (broadcast),
• Mini golf,
• Movie nights,
• Ping-pong,
• Playground,
• Skiing,
• Temporary art galleries,
• Tennis equipment,
• Themed dinners,
• Tour or class about local culture,
• Walking tours,
• Water park

• Room Amenities:
• Socket near the bed

• Bathroom:
• Bathrobe,
• Bathtub,
• Bathtub or shower,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Shower,
• Toilet,
• Toilet paper

• Media & Technology:
• Flat-screen TV,
• Telephone

• Food & Drink:
• Bar,
• Breakfast in the room,
• Coffee house on site,
• Fruit,
• Kids' meals,
• Restaurant,
• Snack bar,
• Special diet meals (on request),
• Wine/Champagne

• Ski:
• Ski pass vendor,
• Ski school,
• Ski storage

• Internet:
• Internet

• Outdoors:
• Garden,
• Outdoor fireplace,
• Outdoor furniture,
• Sun deck,
• Terrace

• Parking:
• Parking

• Bedroom:
• Wardrobe or closet

• Accessibility:
• Bathroom emergency cord,
• Lowered sink,
• Raised toilet,
• Upper floors accessible by elevator,
• Wheelchair accessible

• Pool and wellness:
• Back massage,
• Beach chairs/Loungers,
• Beauty services,
• Body scrub,
• Body treatments,
• Body wrap,
• Facial treatments,
• Fitness,
• Fitness center,
• Foot massage,
• Full-body massage,
• Hot tub/Jacuzzi,
• Indoor swimming pool,
• Locker rooms,
• Makeup services,
• Manicure,
• Massage,
• Neck massage,
• Pedicure,
• Sauna,
• Solarium,
• Spa,
• Spa facilities,
• Spa lounge/Relaxation area,
• Spa/Wellness packages,
• Steam room,
• Turkish/Steam Bath,
• Waxing services

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Express check-in/out,
• Invoice provided,
• Tour desk

• Entertainment and family services:
• Babysitting/Child services,
• Board games/Puzzles,
• Indoor play area,
• Outdoor play equipment for kids

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• Fire extinguishers,
• Key access,
• Safe,
• Smoke alarms

• Safety features:
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas,
• Single-room AC for guest accommodation

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• Breakfast to-go containers,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas