Facilities & Features Relais Villa Prato

• General:
• Air conditioning,
• Airport shuttle,
• Designated smoking area,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Mosquito net,
• Non-smoking rooms,
• Pet bowls,
• Room service,
• Shared lounge/TV area,
• Shuttle service,
• Soundproof

• Activities:
• Bicycle rental,
• Bike tours,
• Cooking class,
• Cycling,
• Hiking,
• Themed dinners,
• Tour or class about local culture,
• Walking tours

• Room Amenities:
• Clothes rack,
• Socket near the bed,
• Sofa bed

• Bathroom:
• Bathrobe,
• Bathtub or shower,
• Bidet,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Shower,
• Toilet,
• Toilet paper,
• Towels

• Media & Technology:
• Cable channels,
• Flat-screen TV,
• Telephone,
• TV

• Food & Drink:
• Bar,
• Breakfast in the room,
• Fruit,
• Kids' meals,
• Restaurant,
• Tea/Coffee maker,
• Wine/Champagne

• Internet:
• Internet

• Kitchen:
• Electric kettle,
• Refrigerator

• Outdoors:
• Garden,
• Outdoor furniture,
• Sun deck,
• Terrace

• View:
• City view

• Living Area:
• Desk,
• Sofa

• Parking:
• Parking

• Bedroom:
• Wardrobe or closet

• Accessibility:
• Bathroom emergency cord,
• Upper floors accessible by stairs only

• Pool and wellness:
• Back massage,
• Beach chairs/Loungers,
• Beach umbrellas,
• Beauty services,
• Body scrub,
• Body treatments,
• Body wrap,
• Facial treatments,
• Fitness,
• Fitness center,
• Foot bath,
• Foot massage,
• Full-body massage,
• Hair treatments,
• Hand massage,
• Head massage,
• Hot tub/Jacuzzi,
• Locker rooms,
• Makeup services,
• Massage,
• Neck massage,
• Open-air bath,
• Pedicure,
• Pool 1 – indoor,
• Sauna,
• Spa,
• Spa facilities,
• Spa lounge/Relaxation area,
• Spa/Wellness packages,
• Steam room,
• Waxing services

• Reception services:
• Express check-in/out,
• Invoice provided,
• Lockers

• Cleaning services:
• Daily housekeeping,
• Ironing service

• Business facilities:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Safe,
• Smoke alarms

• Safety features:
• Face masks for guests available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Hand sanitizer,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas