Rocco Forte Astoria Hotel

Facilities & Features Rocco Forte Astoria Hotel

• General:
• Air conditioning,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Hair/Beauty salon,
• Hypoallergenic room available,
• Non-smoking rooms,
• Room service,
• Shuttle service,
• Smoke-free property,
• Soundproof rooms

• Activities:
• Live music/Performance

• Bathroom:
• Hairdryer,
• Private Bathroom

• Media & Technology:
• Cable channels,
• Telephone

• Food & Drink:
• Bar,
• Breakfast in the room,
• Restaurant

• Internet:
• Internet,
• Wireless internet

• Pool and wellness:
• Fitness center,
• Massage,
• Sauna,
• Spa,
• Turkish/Steam Bath

• Reception services:
• 24-hour front desk,
• ATM on site,
• Baggage storage,
• Concierge,
• Private check-in/out

• Entertainment and family services:
• Babysitting/Child services

• Cleaning services:
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas