Sofia Balkan Palace

Facilities & Features Sofia Balkan Palace

• General:
• Air conditioning,
• Airport shuttle,
• Car rental,
• Elevator,
• Facilities for disabled guests,
• Non-smoking rooms,
• Room service,
• Smoke-free property,
• Soundproof rooms

• Activities:
• Bicycle rental,
• Temporary art galleries

• Bathroom:
• Bathrobe,
• Bathtub or shower,
• Free toiletries,
• Hairdryer,
• Private Bathroom,
• Toilet,
• Toilet paper

• Media & Technology:
• Telephone

• Food & Drink:
• Bar,
• Breakfast in the room,
• Restaurant,
• Tea/Coffee maker

• Internet:
• Internet

• Parking:
• Parking

• Bedroom:
• Linens

• Pool and wellness:
• Fitness

• Reception services:
• 24-hour front desk,
• ATM on site,
• Baggage storage,
• Concierge,
• Currency exchange

• Cleaning services:
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• Fire extinguishers,
• Safe,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas