What are our guests' most frequent inquiries?

• Hi - are you able to offer twin beds in the studio ocean view rooms? Many thanks Peta x
  
  
  • Monday, 4 July 2022
  • Dear Mr./Ms. Peta,
    All Studio Suites are available with king bed. However, we can arrange 2 separate duvets on the king bed. Limited twin bed is available in One Bedroom Deluxe Suite. But, it is subject on availability upon arrival.
    Thank you,
    Dewi

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• have you released the rooms for May 2024? we r looking for a one bedroom with private pool. many thx
  
  
  • Wednesday, 27 September 2023
  • Yes, we have opened rate and availability for May 2024, you can check in this site.

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• Studio ocean view
  
  
  • Sunday, 6 April 2025
  • Yes our Studio Suite has an ocean view with a balcony to enjoy the sunset.

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• Hi, we are a gay married couple and wonder what is your policy as we realise it’s a Muslim country and we don’t want to offend. Thank you
  
  
  • Wednesday, 27 September 2023
  • We are looking forward to welcoming you to our resort.
    Currently, there is no restriction for guests to enter and staying in Bali.

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• how easy to get a cab to places of food?
  
  
  • Wednesday, 27 September 2023
  • Our location is in the center of the famous Seminyak. Cabs are easy to find and always available anytime.
    
    Restaurants are also within walking distance.

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• Is the food halal ? If so do you have pork products
  
  
  • Wednesday, 27 September 2023
  • We can arrange halal foods in our The Restaurant.

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• Are we able to get a ground floor unit? We had one last time we stayed and loved it
  
  
  • Wednesday, 27 September 2023
  • Any specific request will be subject to availability. However, we always try our best to accommodate our guests wish and put on top of our priority for their convenience.

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• hi there could you please send me a price list of the spa treatments? do you have scales to weigh yourself in the rooms? Thank you! Best, Hilary
  
  
  • Monday, 13 January 2025
  • Thank you for your message. We are sorry to inform that we are unable to send the price list thru the link or file on this communication platform. Pleased to confirm that we have scale available in all rooms.

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• Hi, do you offer halal food?
  
  
  • Wednesday, 27 September 2023
  • Yes, we do

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• Hi do you offer halal food
  
  
  • Wednesday, 27 September 2023
  • Yes, we do

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• Hi, do you serve halal food?
  
  
  • Wednesday, 27 September 2023
  • Yes, we do

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• Hi do you offer halal food?
  
  
  • Wednesday, 27 September 2023
  • Yes, we do

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• Is the food halal
  
  
  • Saturday, 8 July 2023
  • Yes, we do.

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• Hi! What size is the communal pool at the villas? What size is the private pool in each villa. Are there outside daybeds in the private villas?
  
  
  • Wednesday, 27 September 2023
  • Private pool length in One Bedroom Pool Villa is 10 mtr

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• Two bedroom suite with ocean view does it have two bathrooms?
  
  
  • Saturday, 6 April 2024
  • Thank you for your message. Happy to inform that Two Bedroom Suite has two separate bathrooms. One bathroom with bathtub in Master bedroom and another in second bedroom without bathtub.

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• Hi, does all room has private pool?
  
  
  • Friday, 4 April 2025
  • Dear Guest,
    We are pleased to inform you that we have two accommodation:
    •The Legian Seminyak, Bali which situated in a three-story building with ocean view rooms.
    •The Club by The Legian Seminyak, private pool villas located across of main hotel.

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• hi, do the rooms have air conditioning? Thanks
  
  
  • Wednesday, 27 September 2023
  • Yes, all of our rooms feature with air conditioner.

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• Is there a possible way for online payment?
  
  
  • Friday, 29 November 2024
  • Yes, it is possible. For security reasons and to avoid fraud transaction, we do prefer the prepayment by credit card be settled through payment link hence guests could process the payment directly from their own device.

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• How many different restaurants do you have on site ?
  
  
  • Monday, 16 October 2023
  • Greetings from The Legian Seminyak, Bali
    We have one restaurant called The Restaurant and two pool bars at the main building, The Legian Seminyak, and a Club Lounge at The Club by The Legian Seminyak.

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• Do you have babysitting services?
  
  
  • Saturday, 23 March 2024
  • Yes, we have babysitting service. The service is based on request and available at IDR 120,000 nett/hour/babysitter with minimum 3 hours. The babysitter will be provided by our third party.

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• Do you have twin bedroom with 2 double beds ?
  
  
  • Wednesday, 27 September 2023
  • Twin bed only available in One Bedroom Deluxe Suite for category one bedroom. Twin bed also available in our two bedroom suite.

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• Hi There I’m trying to organize a surprise wedding for approx 20-25 guests Is this something you guys can do ? Ceremony an catering ?
  
  
  • Wednesday, 27 September 2023
  • Yes, we can accommodate your request, please share specific requirement and our colleague from Sales team will send the quotation.

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• your one-bedroom ocean view suite for three adults has only one large double bed? Is this correct? Are three people meant to sleep in one double bed?
  
  
  • Tuesday, 4 February 2025
  • Thank you for your message. Pleased to inform that we can set up extra bed for third person with additional person charge applied. Our standard set up for One Bedroom Suite is king size bed.

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• Can a family with 1 x 1yo and 1 x 4yo stay in a suite on existing bedding?
  
  
  • Saturday, 3 February 2024
  • We recommend One Bedroom Superior Suite (105sqm) or One Bedroom Deluxe Suite (110sqm, with extra powder room). Both rooms feature king size bed(200x200cm). Complimentary 1xbaby crib and 1x existing sofa bed are available for kids up to 5 yo.

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• Do you have a rollaway bed?
  
  
  • Saturday, 15 August 2020
  • Yes, we have. There will be an additional cost for the additional person, including breakfast and extra bed.

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• Hello, is this book now pay later? Is there any charge to reserve?
  
  
  • Wednesday, 27 September 2023
  • You can book through this site.

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• Hi! Our flight lands at 9:30am, would early check in be possible?
  
  
  • Friday, 10 February 2023
  • Early check-in will be noted as request and it will be subject to availability. If early check-in is not available, you may enjoy at the restaurant or the bar and your luggage will be kept at our storage.

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• hi the description says these rooms are in The Club area. Is this not part of the main part of the hotel? Do we have to cross a rd to get to beach
  
  
  • Monday, 27 February 2023
  • One Bedroom Pool Villa is located at The Club by The Legian Seminyak, Bali. It is located at a discrete distance from the main resort, offering beautifully appointed villas set generously apart, each has its own walled garden and swimming pool.

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• I have 5 adults and one child (less than 5 years) as one family, Con two bedrooms suite suitable for us?
  
  
  • Wednesday, 27 September 2023
  • Yes, all of you can be accommodated in Two Bedroom Suite

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• Hi, are we able to have 2 x adults + a 1yr old (cot) & a 3yr old roll out bed) in a deluxe suite (110m2)
  
  
  • Monday, 16 October 2023
  • Greetings from The Legian Seminyak, Bali
    Sure, our One Bedroom Deluxe Suite could accommodate 2 adults, a 1 year old child with complimentary baby crib, and a 3 years old child with complimentary extra bed or existing sofa bed with duvet and pillow.

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• Hello , we are looking for 2 bedroom villa and we are two couples , so we need two rooms with two king size beds in both the rooms . Possible ?
  
  
  • Saturday, 8 July 2023
  • Our two bedroom suite features with king bed in main bedroom and twin bed in second bedroom. The twin bed can be adjoined into double bed.

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• Do you have a twin bedroom?
  
  
  • Friday, 4 April 2025
  • Dear guest,
    Pleased to inform that we have only 2 units of One Bedroom Deluxe Suite with 2 x single beds set up. However, these rooms are subjected to availability and any request for these rooms are unable to be guaranteed in advance.

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• Hi, if we stay in a pool villa, are we still able to use all the facilities in the main resort? Thanks
  
  
  • Wednesday, 27 September 2023
  • Yes, our The Club Guests (villa) have fully access to main resort for beach club, spa, gym and restaurants. While our hotel guests are not allowed to use villa facilities.

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• Hi I have 2 adults and 2 kids (age 6 and 8). Is it possible for us to book the one bedroom suite with an extra bed?
  
  
  • Tuesday, 23 July 2024
  • Thank you for your inquiry. One Bedroom Suite (except Studio Suite) can only accommodate maximum 3 persons with additional charge applied for 3rd person and 1 child up to 5 years old on complimentary. We recommend to book Two Bedroom Suite.

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• Hello. Can we have 2 extra beds in this room please?
  
  
  • Sunday, 14 January 2024
  • Kindly to inform you that we can not arrange 2 extra bed. The maximum capacity Two Bedroom Suite, is 5 adults plus 1 child up to 5 years old. Fifth adult sleeps in extra bed and the child either sleeps in baby cot or sofa or sharing bed with adults

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• can you have a third adult in a studio suite - which with rollaway bed?
  
  
  • Monday, 27 February 2023
  • Studio Suite can only accommodate up to 2 adults and we are unable to place an extra bed due to the room capacity. We have others room category, One Bedroom Superior Suite and One Bedroom Deluxe Suite which can accommodate up to 3 adults.

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• Do you offer children activities daily?
  
  
  • Wednesday, 15 April 2026
  • We do have children activities, however it will be based on request and number of children in-housed.

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• We would like to request a late checkout. Our flight home is at 21:00 so we would like to leave the hotel at 17:30. Could we pay a fee ?
  
  
  • Wednesday, 15 April 2026
  • We only have limited availability at the moment and the late check-out will subject on availability on the guest departure. Late check-out up to 18:00 hours, half rate will apply (50%) and full day charge will apply for check-out after 18.00 hours

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• We are travelling with our three teenage children. Do you have any 3 BR suites or an option where we could book and two BR next to a one BR
  
  
  • Wednesday, 15 April 2026
  • Thank you for considering us as your holiday destination. We do have Three Bedroom Pool Villa and Two Bedroom Suite next to One Bedroom Deluxe Suite. However, it is subject to availability.
    
    Regards,
    Natasya

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• is it possible to get two seperate beds in the suite? i am coming with my mum
  
  
  • Wednesday, 15 April 2026
  • We do have limited room with twin beds arrangement, and only available in One Bedroom Deluxe Suite category. The twin bedroom will be subject to availability. However, we could arrange one extra bed at free of charge as long 2 guests staying.

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• Hi, I’m looking for staycation for honeymoon, just to clarify that this apartment has private pool ?
  
  
  • Wednesday, 15 April 2026
  • Good Afternoon.
    Yes, One Bedroom Villa is having private pool.

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• Is there AC in the villas?
  
  
  • Wednesday, 15 April 2026
  • Yes, the villa is facilitated with AC

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• We would like to check if your 1 bedroom villa accomodate 2 adult and 2 child (8 and 4 yr old) by adding an extra bed?
  
  
  • Wednesday, 15 April 2026
  • yes, we can make an exception to allow 2 adults and 2 children (8 and 4 year old) stay in One Bedroom pool Villa by adding one extra bed

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• Hi, How much for an extra bed (incl breakfast) for the 2 bedroom suite?
  
  
  • Wednesday, 15 April 2026
  • Greetings from The Legian!
    Please be informed that Two Bedroom Suite can accommodate up to 5 persons and the additional cost for the 5th guest is IDR 900,000 + 21% taxes per night, including extra bed and breakfast.
    
    Kind regards,
    Eka
    Reservations

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