The State Hermitage Museum Official Hotel

Facilities & Features The State Hermitage Museum Official Hotel

• General:
• Air conditioning,
• Airport shuttle,
• Carpeted,
• Designated smoking area,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Hypoallergenic,
• Hypoallergenic room available,
• Laptop safe,
• Non-smoking rooms,
• Shared lounge/TV area,
• Shuttle service,
• Smoke-free property,
• Soundproof,
• Soundproof rooms,
• Wake-up service,
• Wake-up service/Alarm clock

• Activities:
• Live music/Performance,
• Live sports events (broadcast),
• Temporary art galleries

• Room Amenities:
• Clothes rack,
• Socket near the bed

• Bathroom:
• Bathrobe,
• Bathtub,
• Bathtub or shower,
• Free toiletries,
• Hairdryer,
• Private Bathroom,
• Toilet,
• Toilet paper,
• Towels

• Media & Technology:
• Cable channels,
• Flat-screen TV,
• Telephone

• Food & Drink:
• Bar,
• Breakfast in the room,
• Kid-friendly buffet,
• Kids' meals,
• Restaurant,
• Special diet meals (on request)

• Internet:
• Internet

• Outdoors:
• Terrace

• View:
• City view

• Parking:
• Parking

• Bedroom:
• Wardrobe or closet

• Accessibility:
• Bathroom emergency cord,
• Toilet with grab rails,
• Upper floors accessible by elevator,
• Visual aids (Braille),
• Visual aids (tactile signs),
• Wheelchair accessible

• Pool and wellness:
• Spa

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Express check-in/out,
• Private check-in/out,
• Tour desk

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Safe,
• Smoke alarms

• Safety features:
• Face masks for guests available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Mobile app for room service,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas