Instalaciones Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts

• General:
• Air conditioning,
• Airport shuttle,
• Car rental,
• Carbon monoxide detector,
• Chapel/Shrine,
• Designated smoking area,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Hypoallergenic,
• Hypoallergenic room available,
• Laptop safe,
• Non-smoking rooms,
• Packed lunches,
• Pet basket,
• Pet bowls,
• Room service,
• Shared lounge/TV area,
• Shuttle service,
• Smoke-free property,
• Soundproof rooms,
• Soundproofing,
• Wake-up service,
• Wake-up service/Alarm clock

• Actividades:
• Bicycle rental,
• Bike tours,
• Cooking class,
• Cycling,
• Golf course (within 2 miles),
• Themed dinners,
• Tour or class about local culture,
• Walking tours

• Instalaciones de la habitación:
• Socket near the bed

• Baño:
• Bath or shower,
• Bathrobe,
• Bidet,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Shower,
• Slippers,
• Toilet,
• Toilet paper,
• Towels

• Equipamiento audiovisual y tecnológico:
• Flat-screen TV,
• Satellite channels,
• Streaming service (like Netflix),
• Telephone,
• TV

• Comida y bebida:
• Bar,
• Breakfast in the room,
• Coffee house on site,
• Fruit,
• Kids' meals,
• Restaurant,
• Snack bar,
• Special diet meals (on request),
• Tea/Coffee maker,
• Wine/Champagne

• Internet:
• Internet

• Cocina:
• Electric kettle

• Exteriores:
• BBQ facilities,
• Garden,
• Outdoor furniture,
• Picnic area,
• Sun deck,
• Terrace

• Vistas:
• Garden view

• Zona de estar:
• Desk

• Aparcamiento:
• Parking

• Habitación:
• Linens

• Piscina y bienestar:
• Beach chairs/Loungers,
• Beach umbrellas,
• Fitness classes,
• Massage,
• Open-air bath,
• Outdoor swimming pool,
• Personal trainer,
• Yoga classes

• Servicios de recepción:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Express check-in/out,
• Invoice provided,
• Private check-in/out,
• Tour desk

• Oferta de ocio y servicios para familias:
• Babysitting/Child services,
• Board games/Puzzles,
• Board games/puzzles,
• Books, DVDs, or music for children

• Servicios de limpieza:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Instalaciones de negocios:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Seguridad:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key access,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Medidas de seguridad:
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Distanciamiento físico:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas,
• Single-room AC for guest accommodation

• Limpieza y desinfección:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Seguridad de bebidas y alimentos:
• All plates, cutlery, glasses, and other tableware sanitized,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas