Instalaciones Excelsior Palace Hotel

• General:
• Air conditioning,
• Car rental,
• Elevator,
• Family rooms,
• Heating,
• Hypoallergenic room available,
• Non-smoking rooms,
• Pet bowls,
• Room service,
• Shared lounge/TV area,
• Shuttle service,
• Smoke-free property,
• Soundproof rooms

• Actividades:
• Bicycle rental,
• Cooking class,
• Happy hour,
• Live music/Performance,
• Live sports events (broadcast),
• Tour or class about local culture,
• Walking tours

• Baño:
• Bathtub

• Comida y bebida:
• Bar,
• Breakfast in the room,
• Coffee house on site,
• Fruit,
• Kids' meals,
• Restaurant,
• Snack bar,
• Special diet meals (on request),
• Wine/Champagne

• Internet:
• Internet

• Exteriores:
• Garden,
• Outdoor furniture,
• Sun deck,
• Terrace

• Aparcamiento:
• Parking

• Piscina y bienestar:
• Back massage,
• Beach chairs/Loungers,
• Beach umbrellas,
• Beauty services,
• Body scrub,
• Body treatments,
• Body wrap,
• Facial treatments,
• Foot massage,
• Full-body massage,
• Hand massage,
• Manicure,
• Massage,
• Neck massage,
• Outdoor swimming pool,
• Pedicure,
• Solarium,
• Spa/Wellness packages,
• Waxing services

• Servicios de recepción:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Invoice provided,
• Private check-in/out,
• Tour desk

• Oferta de ocio y servicios para familias:
• Babysitting/Child services

• Servicios de limpieza:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Instalaciones de negocios:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Seguridad:
• 24-hour security,
• Fire extinguishers,
• Key access,
• Safe,
• Security alarm,
• Smoke alarms

• Medidas de seguridad:
• Access to healthcare professionals,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Distanciamiento físico:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Limpieza y desinfección:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Seguridad de bebidas y alimentos:
• All plates, cutlery, glasses, and other tableware sanitized,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas