Instalaciones Hotel Urban, a Small Luxury Hotel of the World

• General:
• Air conditioning,
• Designated smoking area,
• Elevator,
• Heating,
• Non-smoking rooms,
• Packed lunches,
• Smoke-free property,
• Soundproof,
• Soundproof rooms

• Actividades:
• Bicycle rental

• Baño:
• Bathrobe,
• Bathtub,
• Bathtub or shower,
• Free toiletries,
• Hairdryer,
• Private bathroom

• Equipamiento audiovisual y tecnológico:
• Flat-screen TV,
• Streaming service (like Netflix),
• Telephone

• Comida y bebida:
• Bar,
• Breakfast in the room,
• Fruit,
• Restaurant,
• Wine/Champagne

• Internet:
• Internet

• Cocina:
• Coffee machine

• Exteriores:
• Sun deck,
• Terrace

• Aparcamiento:
• Parking

• Piscina y bienestar:
• Beach chairs/Loungers,
• Fitness,
• Fitness center,
• Outdoor swimming pool,
• Solarium

• Servicios de recepción:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Currency exchange,
• Invoice provided,
• Tour desk

• Servicios de limpieza:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Instalaciones de negocios:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Seguridad:
• 24-hour security,
• CCTV in common areas,
• Fire extinguishers,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Medidas de seguridad:
• Access to healthcare professionals,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Distanciamiento físico:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas,
• Single-room AC for guest accommodation

• Limpieza y desinfección:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Seguridad de bebidas y alimentos:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas