What are our guests' most frequent inquiries?

• Does the hotel have free wifi?
  
  
  • Wednesday, 30 October 2019
  • There is a free Wi-Fi connection throughout the hotel, including guest rooms.
    

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• Does the room for 3 have a single bed for a big man and has it got a balcony -room for 3 left for 21-25 nov
  
  
  • Monday, 14 November 2022
  • All our Junior Suites have a foldable sofa, used as a 3rd bed and has 160x200cm. Unfortunately our Junior Suites do not have balcony.

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• Hi, do you have parking garage, not outside? Is reservation needed?
  
  
  • Monday, 20 January 2025
  • Our hotel does not have its own garages, but we cooperate with nearby hotel and offer a valet parking service. The cost is 1.150,- CZK per car/night, with parking service. The parking is in secured underground garages.

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• Do any of the double or twin rooms join together? Unfortunately for our dates there are no rooms for a family of 4.
  
  
  • Monday, 16 January 2023
  • We have two standard Double rooms which can be interconnecting - one room is with twin beds, one room with king size bed.

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• Hi. Is there hair dryer and iron in the room? Do you have vegetarian options for breakfast? Thanks
  
  
  • Sunday, 12 November 2023
  • Dear Sir,
    yes we do have hair dryer in the room and iron on request, we also offer vegetarian breakfast. With best regards Jan Front Desk

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• Ahoj! Is it possible to store luggage for a few hours after checkout?
  
  
  • Thursday, 13 October 2022
  • Good evening,
    
    Of course, You may store Your luggage at the reception for as long as You wish.
    
    Best regards,
    
    Ji?í Šatalík
    Concierge

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• IS BREAKFAST INCLUDED IN THE PRICE
  
  
  • Thursday, 11 August 2022
  • Yes, all our rates are including buffet breakfast.

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• Are there any rooms with balcony and oustide seating area?
  
  
  • Thursday, 27 April 2023
  • We have 3 rooms, highest category Suite, with private terrace and balcony, with outside seating area. It is Suite Bohemia, Suite Grand and Suite Castle.

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• Do the Jr Suites have a shower or only a tub? Thank you.
  
  
  • Friday, 26 July 2024
  • Our Junior Suites have only bathtub. We have two Suites - Suite Bohemia and Suite Grand, which have separate shower and bathtub.

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• are their safes in each room? can I book day trips from your hotel with the Concierge?
  
  
  • Wednesday, 12 April 2023
  • All our rooms are equipped with safe. Our concierge will be happy to assist you with booking trips, tours or with any other requests you may have. You may do so us in advance or during your stay.

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• For the suite, could you please confirm that the Sofa Bed is in the living room (or a separate room from main bedroom)? Also is the Sofa bed long enough to accommodate a person 2 meter tall?
  
  
  • Wednesday, 10 July 2024
  • Our Suites have separate bedroom and living room, and the sofa bed is 160x200cm, suitable for 1 adult or 2 children.

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• Are connected room available ?
  
  
  • Wednesday, 20 November 2024
  • We have two Double rooms (1x king size/1x twin beds), which can be interconnecting. The maximum occupancy is 2 persons per room (total 4 guests in two interconnecting rooms). It has to be requested in advance to secure the interconnecting rooms.

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• Hi , In which room category you have balcony? Thank you.
  
  
  • Tuesday, 16 January 2024
  • We have 3 rooms with balcony/terrace in total, category Suite. It is Suite Bohemia and Suite Grand with terrace, and Suite Castle with balcony. Those Suites are situated on the 6th and 7th floor and have great views of Prague.

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• Do any of your rooms have balcony like some pictures show? Thankyou,
  
  
  • Friday, 30 December 2022
  • Good afternoon, The Suite Castle has a balcony and Suite Grand and Suite Bohemia have a private terrace.
    With kind regards,
    Kate
    Reservations Department

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• Are there rooms with a balcony?
  
  
  • Monday, 8 July 2024
  • We have Suite Castle with balcony and Suite Bohemia and Suite Grand with terrace in our hotel.

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• Hello is credit card required for checkin? Do you ask for deposit? do you accept cash payment ?
  
  
  • Monday, 1 April 2024
  • Good afternoon, Yes, the credit card is required only for guarantee.
    We don´t ask for any deposit. We also accept payment in cash (only Czech crowns and Euros).
    With regards,
    Kate

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• Does the Steiner suite have curtains for the windows?
  
  
  • Friday, 3 May 2024
  • Yes definitely, our Suite Steiner has curtains for the windows.

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• Hello! We are headed to Prague in October and are looking to book your property. What is the nearest tram and metro? I mean the walking distance?
  
  
  • Thursday, 12 September 2024
  • The metro is ca 1-2 minutes by walk (150m) and tram is ca 4 minutes by walk (250m).

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• Is there a lift to the upper floors?
  
  
  • Monday, 8 August 2022
  • Yes, our hotel has two lifts, 1 lift is going to every floor (up to the 8th floor), 2nd lift is going to each floor except the 8th floor.

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• Hi what is your breakfast timing ? And do you provide packed breakfast in case we need to leave early morning for a day trip?
  
  
  • Monday, 8 April 2024
  • Our breakfast is served Mo - Fri 7:00 - 10:00, Sat - Sun 7:30 - 11:00. It is no problem to prepare a breakfast package to go, please just inform our receptionists the day before.

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• We are family of 4 do u have any connecting suite ?
  
  
  • Monday, 13 May 2024
  • Hello,
    
    We have connecting 2 double rooms (2 persons in each) or 1 Junior Suite with 1 Suite Steiner.
    
    With regards,
    Kate
    Reservation Department

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• Which rooms have outside space
  
  
  • Wednesday, 15 April 2026
  • Dear Sirs, if you mean balcony and terrace
    Suite Grand
    Suite Bohemia
    Suite Castle
    Best regards Jan

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• Does suite Steiner have a balcony?
  
  
  • Wednesday, 15 April 2026
  • Good morning,
    thank you very much for your interest in our hotel. Unfortunately suite Steiner does not have balcony.
    Thank you and have a nice day. With best regards Lenka Vosková/Front desk

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• Are there non-smoking rooms?
  
  
  • Wednesday, 15 April 2026
  • all rooms are non smoking

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• Do you have a travel crib if I’m coming with a baby?
  
  
  • Wednesday, 15 April 2026
  • Good moring,
    Thank you for your message.
    
    Yes, we do have a cot for baby.
    
    Best regards,
    Kate
    Reservations Department

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• Do you have an elevator lift/
  
  
  • Wednesday, 15 April 2026
  • yes we do have 2 lifts for our guests Best regards Jan

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• Hi I would like to check if is it possible to have late check out Our flight departed at 17:00 Thanks
  
  
  • Wednesday, 15 April 2026
  • Dear Client, late check out is a subject of availability.
    Thank you for your understanding.
    Best regards Jan

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• Which rooms have a balcony
  
  
  • Wednesday, 15 April 2026
  • Dearr Sir or Madam,
    the name of the rooom with balcony is SUITE CASTLE,
    We look forward to your reservation.
    Best regards
    jan

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• Hello do the windows in the rooms open? Thank you.
  
  
  • Wednesday, 15 April 2026
  • Yes, our windows can be fully opened in each room.

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• Hi all, I wanted to book the hotel for 26-27th March,but I saw the check-in time is 15.00.Would you allow me to keep the luggage in the cloak room as my arrival time is early morning hours? Would appreciate a positive response,Thanks!
  
  
  • Wednesday, 15 April 2026
  • It is definitely no problem to store your luggage at our hotel reception in case your room is not ready on your arrival.

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• Does the hotel offers laundry service? How much it cost?
  
  
  • Wednesday, 15 April 2026
  • We offer our laundry service, you can get the information about actual cost on your arrival at our reception.

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• How far from Charles bridge
  
  
  • Wednesday, 15 April 2026
  • Good afternoon,
    
    The Charles Bridge is 15 minutes far by walk from our hotel.
    
    With regards,
    Grand Hotel Bohemia

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