Facilities & Features Grand Hotel De La Reine - Place Stanislas

• General:
• Air conditioning,
• Carpeted,
• Elevator,
• Family rooms,
• Heating,
• Iron,
• Ironing facilities,
• Non-smoking rooms,
• Smoke-free property,
• Soundproof rooms

• Activities:
• Temporary art galleries

• Bathroom:
• Bathtub,
• Bathtub or shower,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Toilet

• Media & Technology:
• Cable channels,
• Flat-screen TV,
• Telephone

• Food & Drink:
• Coffee house on site,
• Fruit,
• Special diet meals (on request)

• Internet:
• Internet

• Accessibility:
• Upper floors accessible by elevator

• Transport:
• Public transit tickets

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Express check-in/out,
• Invoice provided

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Mobile app for room service,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas,
• Single-room AC for guest accommodation

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Physical distancing in dining areas