Lumley Castle Hotel

Facilities & Features Lumley Castle Hotel

• General:
• Carpeted,
• Heating,
• Iron,
• Ironing facilities,
• Non-smoking rooms,
• Shared lounge/TV area,
• Wake-up service/Alarm clock

• Activities:
• Live music/Performance,
• Themed dinners

• Room Amenities:
• Clothes rack

• Bathroom:
• Bathtub,
• Bathtub or shower,
• Free toiletries,
• Hairdryer,
• Private Bathroom,
• Toilet,
• Toilet paper

• Media & Technology:
• Flat-screen TV,
• Telephone

• Food & Drink:
• Bar,
• Breakfast in the room,
• Kids' meals,
• Restaurant,
• Special diet meals (on request),
• Wine/Champagne

• Internet:
• Internet

• Kitchen:
• Electric kettle

• Outdoors:
• Garden,
• Outdoor furniture,
• Picnic area

• Living Area:
• Desk

• Parking:
• Parking

• Bedroom:
• Linens,
• Wardrobe or closet

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Express check-in/out,
• Invoice provided

• Entertainment and family services:
• Babysitting/Child services

• Cleaning services:
• Daily housekeeping,
• Ironing service,
• Laundry,
• Suit press

• Business facilities:
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Safe,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• First aid kits available,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas