What are our guests' most frequent inquiries?

• It there sofa bed in the room? Or can be additional bed added if 3 staying in this room?
  
  
  • Friday, 11 October 2019
  • there is a sofa bed in the room, however, for the third adult, we can provide an extra bed

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• When is the best time to visit your property for the perfect beach holiday?
  
  
  • Sunday, 13 October 2019
  • Dubai weather is beautiful mainly from October till March, however, even summertime is nice to visit

  ---

• Is your private beach next to the property or do I need to use a means of transportation to go there?
  
  
  • Friday, 11 October 2019
  • kindly be informed that our private beach located in the property, approximately 2 minutes of walking

  ---

• Hi Can you please explain how can the deluxe room be suitable for 2 adults and 2 children with only one bed in the room ? Thanks Anand
  
  
  • Thursday, 28 January 2021
  • Dear Mr. Anand,
    
    Kindly be informed that the Deluxe room can have option for 2 Queen Beds (each can accommodate 2 guests)

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• Does this room come with a two double beds? Or does it come with 2 singles and 1 double bed? Thanks
  
  
  • Sunday, 5 January 2020
  • With regards to the below kindly be informed that the Family room has 2 Deluxe rooms with an interconnecting door, one room with king-size bed and other with two queen size beds.

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• Am I allowed to smoke cigarettes on the balcony
  
  
  • Wednesday, 12 October 2022
  • Dear Valuable Guest,
    Greetings from The Ritz Carlton, Dubai!
    Kindly be informed that you indeed can smoke on the balcony and we can provide an ashtray accordingly.
    Kind Regards,
    The Ritz Carlton Team

  ---

• Hello could you please send me a list of the restaurants that are included in half board please.
  
  
  • Wednesday, 15 June 2022
  • Dear Mr/Mrs,
    Greetings from The Ritz Carlton, Dubai!
    Kindly note that restaurants included in Half Board are as follows Caravan, Gulf Pavilion, Lobby Lounge, La Baie, Blue Jade, and Splendido as of right now.
    Kind Regards,
    The Ritz Carlton Team

  ---

• Hi . Is there an adults only pool or an adults only area to relax without children ?
  
  
  • Sunday, 15 January 2023
  • Dear guest,
    
    Kindly consider that our resort has 3 adults pool and 3 family pools and we also provide a kids club.

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• Can the hotel apply for my visa
  
  
  • Friday, 29 November 2019
  • Yes, we can arrange this at an extra charge, but, is subject to availability upon arrival date and holders passport.

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• Hello, is the Ritz Kids club currently operating? Thank you
  
  
  • Thursday, 1 October 2020
  • Dear Sir, Madam,
    
    Greetings!
    
    Thank you for your query, kindly note our kids club is operating on Fridays, Saturdays and Sundays only
    
    I remain at your disposal for any further assistance.
    
    Warm regards,
    
    The Ritz-Carlton, Dubai

  ---

• 1- is Burkini allowed in the beach area? 2- till what time breakfast is served during September?
  
  
  • Sunday, 13 August 2023
  • Dear guest,
    Please consider that all type of swimsuit including burkini is allowed. Breakfast is served from 07 am until 11 am.

  ---

• Hello, is there availability to pay daily ticket for entrance-pools, beach and restrauranrs and how much is it? Thank you in advance.
  
  
  • Monday, 11 September 2023
  • Dear Valued Guest, due to message restriction I would highly recommend to reach out to us directly.

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• Hi, may I check if payment needs to be done upon arrival or after check out?
  
  
  • Saturday, 23 November 2024
  • Dear Guest,
    
    Thank you for your query.
    
    The payment would be required upon check in.
    
    We remain at your disposal for any further assistance.
    
    Best regards
    
    Team Ritz Carlton Dubai, JBR

  ---

• hi are you still allowed on the beach in July or is it true that you close it due to high heat?
  
  
  • Monday, 8 May 2023
  • At the moment, the weather is Dubai is still fine, we will be open in July as well.

  ---

• Hello, for this hotel, the beach access is included? People staying at this hotel, can go for free days at the beach with sun bed and umbrella ?
  
  
  • Friday, 22 December 2023
  • Definitely you may enjoy the pool & beach access in our Resort, if you have a room booking with us.

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• are the pool facilities open for the guest during covic on aug 7 and 8 2020 as i plan a family trip for 2 days stay
  
  
  • Saturday, 1 August 2020
  • Indeed all our pools are open we are looking forward to welcoming you in our resort soon.

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• How I can reserve the high tea and prepay as a gift to somebody
  
  
  • Monday, 29 March 2021
  • Kindly reach out to us over the phone and we will be happy to assist

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• Hi, Do you provide buffet breakfast? Is there any out door setting for breakfast?
  
  
  • Monday, 18 July 2022
  • Dear Guest,
    
    Thank you for your query.
    
    The buffet breakfast is in caravan restaurant, however, if you have club lounge access, the buffet breakfast will be in the lounge itself. Both has outdoor sitting.
    
    Warm regards
    Team Ritz Carlton Dubai, JBR

  ---

• Hi! is it possible to have two queen beds at the room or connected family room? How i can add transfer ? Thank you! Mariken Valge-Talusaar
  
  
  • Saturday, 25 February 2023
  • Dear Talusaar,
    Thank you for message Please note you can place an request for 2 queen size bed and transfers once the booking is confirm and our team will assist you with same as possible.
    
    Regards

  ---

• I would like a Club Ocean view room for the period 21/1-2/2 The option should include complimentary half board Please confirm the deal
  
  
  • Monday, 4 January 2021
  • Dear Valued guest, in order to quote you our rates would you please share with us your contact details.

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• Airport shuttle and dubai mall shuttle?
  
  
  • Thursday, 11 August 2022
  • Dear Valued guest, I'm afraid we do not provide Shuttle service for the airport nor for the Mall.

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• Is it buffet breakfast that’s included when it says “breakfast included”?
  
  
  • Monday, 25 January 2021
  • Dear Valued guest, indeed if it's mentioned in the booking breakfast is included this will be in our Caravan Buffet breakfast.

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• Hi, would this room be suitable for 2 adults and 3 children (aged 3, 8 and 11 years)?
  
  
  • Thursday, 20 October 2022
  • Dear valued guest,
    Please be informed that the maximum occupancy of Club garden view room is 02 adults and 02 kids below 12 years old or 03 adults and 1 child below 12 years old.

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• Hi, is there a heated pool?
  
  
  • Sunday, 24 November 2024
  • Dear Guest,
    
    Indeed our pool is temperature controlled.
    
    Best regards
    
    Team Ritz Carlton Dubai, JBR

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• I’m visiting in May and just wanted to check that there is waiter service at the beach for cocktails and food ? . thankyou
  
  
  • Wednesday, 1 March 2023
  • Dear Guest,
    
    Thank you so much for your valuable message please note only cocktails is served on beach .
    
    Regards

  ---

• hi what months are the quietest to stay here?
  
  
  • Saturday, 4 February 2023
  • Dear Guest,
    Thank you so much for your query please let us know your preferred travel dates and will suggest you with same.

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• is My dog allowed
  
  
  • Thursday, 7 January 2021
  • Dear Valued guest, thank you for your query i'm afraid the Resort do not entertain pets.

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• Is the half board package restricted to this hotel only or is it on a Dine around like many other Dubai hotels?
  
  
  • Friday, 13 December 2024
  • Dear Guest,
    
    Thank you for your your message. The half board package is within the hotel when you book it from booking.com
    
    We remain at your disposal for any further assistance.
    
    Warm regards
    Team Ritz Carlton Dubai

  ---

• l am arriving in Dubai on the 11th of January 2024 and leaving Dubai on the same day at 9pm. Can l have a quote for the day
  
  
  • Wednesday, 12 July 2023
  • Dear Guest,
    Kindly our rates are same with booking.com and our minimum booking length period is 1 night .
    Regards

  ---

• Hello! We are traveling with a baby. Can we have a microwave in a room for heating the meals regularly? Thanks!
  
  
  • Sunday, 23 October 2022
  • Dear Guest,
    Thank you for your question.
    Please be informed that we do not provide microwave oven in the room. You may reheat the baby meal via our In-room dining team whenever needed.

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• Can we come only 1 day? For just use swimming pool and beach
  
  
  • Tuesday, 15 April 2025
  • We do have day pass which can be purchased through our Retail team.

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• what family room is available to book that is on ground floor close to pool area?
  
  
  • Wednesday, 29 March 2023
  • Dear Guest,
    
    Please note you can place an request for ground floor once the booking is confirmed however room allocation is subject to availability .
    
    Regards
    Ritz Carlton Dubai.

  ---

• Hi, Can I request on ocean room so it has 1 double and 2 twin beds in the room so each of my kids (18/15/13) has their own bed?
  
  
  • Sunday, 6 December 2020
  • Dear Valued Guest,
    Kindly be informed that our Ocean View room can have one king bed or two twin beds and can accommodate 4 person maximum. We highly recommend you to book two room in order to accommodate 4 adults.

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• Do you have any ground floor rooms?
  
  
  • Sunday, 21 March 2021
  • Dear Valued Guest, we do have ground floor rooms in our Resort.

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• Hi can you please share information about the breakfast price?
  
  
  • Tuesday, 15 April 2025
  • The breakfast price is AED 165 per adult and half the price for the children from the age of 06 to 11.99.

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• Hi I wanted to ask what is the cost of breakfast if you pay once you arrive Also what do the half board package include? Breakfast and lunch? Thanks
  
  
  • Monday, 13 January 2025
  • Kindly be informed that the cost per adult is AED 160 per night and per child from 06 to 12 is AED 80 and it is subject to change and the halfboard is breakfast and you can chose between lunch or dinner.

  ---

• Hello can you confirm how much the holding fee is. Thank you
  
  
  • Wednesday, 17 January 2024
  • Dear guest,
    Upon arrival an amount of AED 500 dirhams will be required to open the account for incidentals in order to process extra payments from different outlets to be charged to the room. provided by cash or credit card

  ---

• Hi the restaurants and lobby cafe will be open in ramadan for tourists?
  
  
  • Thursday, 30 January 2025
  • Dear Guest,
    
    Indeed the restaurants and lobby lounge are open during ramadan in our resort.
    
    We are looking forward to welcoming you soon.
    
    Best regards
    
    Team Ritz Carlton Dubai

  ---

• Hi. We want to book half board during our 5 day stay. Which restaurants can we eat at.
  
  
  • Thursday, 13 June 2024
  • Thank you for your query.
    
    We have fine dine restaurants for you to indulge in kindly send us a query directly so we can share the list of restaurants.
    
    Warm regards
    
    Ritz Carlton JBR Team

  ---

• What time start breakfast?
  
  
  • Monday, 25 December 2023
  • Thank you so much for your valuable message..
    Please note our breakfast timing is morning 7 to 11am.

  ---

• Hi, can you advise if these rooms can be upgraded to club or if you have club interconnecting rooms? thanks
  
  
  • Friday, 28 July 2023
  • Dear Guest,
    
    Greeting from Ritz Carlton!
    
    Please note for room with club lounge access we would highly recommend you to book our club room and we can place request for connecting room however it will be subject to availability .
    
    Thank you.
    Regards.
    

  ---

• Hi, does any of the restaurants have buffet service for cooked breakfast and dinner ? Thanks
  
  
  • Wednesday, 1 March 2023
  • Dear Guest
    
    Thank you so much for your valuable message please note in our property for buffet service breakfast we have our Caravan restaurant and Amaseena restaurant for diner however Amaseena is seasonal and its closed in summers.
    
    Regards

  ---

• Hi there, we booked x3 rooms and received a message from John Michael in the Reservations Team saying .. 50% of night charges 07:00 to 11:00 hours 30% of nigh charges 11:00 to 13:00 hours We arrive between 10am and 11am and would like to have one room available. Please advise if this possible?
  
  
  • Wednesday, 1 March 2023
  • Dear Guest,
    
    Thank you so much for your valuable message please note in our property early check-in is subject to availability on arrival and we have placed an request for the same in your booking us well.
    
    Regards

  ---

• Good day Do u have smoking rooms?
  
  
  • Monday, 11 July 2022
  • Dear Guest,
    Thank you for your question. All of our rooms are non-smoking, however we can place an ashtray in the balcony upon request.
    Regards,
    Reservations team

  ---

• Can you please help us which room type to choose for2 adults and a toddler of 2 years if she needs a separate space/room to be able to sleep?
  
  
  • Wednesday, 9 December 2020
  • Dear Valued guest, We would highly recommend you to book one of our Suites in order to have a separate space for your baby.

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• Hello, are the pools heated?
  
  
  • Wednesday, 7 December 2022
  • Dear Valued Guest, our Pools are temperature controlled according to the weather.

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• Do you cater for people with allergies?
  
  
  • Saturday, 3 September 2022
  • Dear Valued guest, we can update the allergies in our property, kindly let us know what kind of allergies we can consider. Please consider to reach us directly to provide more information. Thank you.
    Best regards
    
    

  ---

• Is there free wifi in the room ?
  
  
  • Wednesday, 6 November 2019
  • Yes, we can arrange this free of charge

  ---

• Excuse me, How much for day pass?
  
  
  • Tuesday, 11 February 2025
  • We suggest you to contact Retail team for the prices & availability.

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• Hi, we fly out at 2:45am. What time is your late check out until?
  
  
  • Wednesday, 20 March 2024
  • Late check-out is subject to availability

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• Our son has a severe nut, sesame, egg and lupin allergy and wanted to understand if you can cater for dietary needs on the resort. We would be grateful if you can provide information on options available for children with the listed allergies.
  
  
  • Sunday, 4 December 2022
  • Yes we do provide customized dietary in such cases, however to understand and provide the best available information we request you to reach out to us directly.

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• How far away are you from the ladies only beaches?
  
  
  • Monday, 5 September 2022
  • Dear Valuable Guest,
    Kindly be informed that the estimated time to get to Dubai Ladies Club by car is 40 min depending on the traffic as well.
    Kind Regards,
    The Ritz Carlton Team.

  ---

• Are there rooms with ground floor private terrace or balcony? if there are are they available on 08th of October till 12 of October 2024?
  
  
  • Sunday, 6 October 2024
  • Thank you so much for your valuable message , Please note room allocation request can only noted after the booking is confirmed and can not be guaranteed and remains subject to availability

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• Hi is the hotel near palm jumeriah or Dubai marina? How far is downtown from here? What facilities do you have for children aged 5-6? Thank you.
  
  
  • Friday, 5 March 2021
  • Dear Guest,
    
    Thank you for your valuable query.
    
    We are the Ritz Carlton in JBR Walk. Downtown is about 22 km from our resort. Additionally, we have pool and Ritz Club facility for your young ones to cherish.
    
    Best regards
    
    Team Ritz Carlton, Dubai

  ---

• I want to book the deluxe twin room with 2 queen beds for two adults and two children (5yrs&3yrs) Trust this will be accepted?
  
  
  • Friday, 31 January 2025
  • That is correct.

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• is the bath tub exposed to the bedroom or does it have doors which can be closed?
  
  
  • Wednesday, 1 February 2023
  • Dear Guest,
    Please note it has door and its not exposed to the bedroom.
    
    Regards
    Thanks

  ---

• Hi are the swimming pools heated?
  
  
  • Sunday, 1 February 2026
  • Yes, we do have temperature?controlled pools

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• can my 1 year old kid play on the outside playground? I do not know if it is on the territory of kids club. any other activities for 1-2 y.o. kids?
  
  
  • Tuesday, 22 December 2020
  • Dear Valued guest,
    Kindly be informed that your child is welcome to use the playground and the kids swimming pool.

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• Hi i want to ask about the price for 3 adult and 1 child how much it’s will cost ?
  
  
  • Tuesday, 30 April 2024
  • Dear Guest,
    
    Thank you for your message, you can check the same with the booking.com directly once you have the dates in handy.
    
    We remain at your disposal for any further clarification.
    
    Ritz Carlton Dubai, JBR

  ---

• Do any of the rooms have a fridge?
  
  
  • Sunday, 22 October 2023
  • Yes, we do have a small mini bar in all guests room, you may use it as fridge

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• what are the options for room travelling with our nanny and 1 year old
  
  
  • Thursday, 7 January 2021
  • Dear Valued Guest, regarding your query we highly recommend to book family room or family suite which is two bedroon.

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• Hi, what kind of activities you have for the kids?
  
  
  • Sunday, 6 April 2025
  • we have different activities,we will share the details.

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• Hi, what is the nearest metro station to the hotel?
  
  
  • Sunday, 23 March 2025
  • The DMCC (Dubai Metro) station would be the nearest metro station from the hotel.

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• Is manicure and pedicure for additional charge or no? And is it with polish?
  
  
  • Wednesday, 28 August 2024
  • We recommend you to check with our Salon, you may us any time, we are happy to assist

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• Dear sir, I would like to know how far away are the attractions regarding location , how available are the taxi and the taxi cost. Thanks .Shelly
  
  
  • Thursday, 8 December 2022
  • Dear Ms. Shelly,
    We are 10 min walk from Dubai Marina, allocated in the JBR walk and the beach, approximately 30 min distance by taxi to the Burj Khalifa, regarding more information you can reach us directly

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• Is there a room for 2 persons?
  
  
  • Friday, 26 August 2022
  • Dear Valuable Guest,
    Greetings from The Ritz Carlton, Dubai!
    Kindly be informed that our rooms and suites indeed can accommodate 02 adults.
    Kind Regards,
    The Ritz Carlton Team

  ---

• is the private beach away enough from JBT public beach? do you’ve water sports like jet ski and scuba diving?
  
  
  • Wednesday, 9 August 2023
  • Dear guest,
    
    Our beach is part of the Jumeirah beach, however the beach that is part of our property is considered as private. We do offer water sports that can be arrange with our third party suppliers.

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• Does the hotel lie on the beach and what is the extra for club membership
  
  
  • Sunday, 16 July 2023
  • Dear Valued Guest, our Resort is located in Jumeirah beach residence and we do have our private beach for our inhouse. in order for us to provide you further details please reach out to us directly.

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• How many restaurants do you have please and do u do buffets in the evening?
  
  
  • Saturday, 16 January 2021
  • we do have 7 restaurants , 2 buffets restaurants Amassina for Arabic cuisine and Caravan for Breakfast

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• when u book a room do you have dree access to spa?
  
  
  • Monday, 28 November 2022
  • Yes, all guests have free access to SPA, including steam room, cold and warm plunge pools, heated beds and spa outside pool.

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• Hi do you have shuttles going to local attractions and malls?
  
  
  • Monday, 5 September 2022
  • Dear Valuable Guest,
    Kindly be informed that at the moment we do not have shuttles to the mall or attractions, however, our Concierge team can assist in ordering transportation.
    Kind Regards,
    The Ritz Carlton Team

  ---

• does a family 2bedroom room come with club access?
  
  
  • Sunday, 28 March 2021
  • Dear Guest,
    
    Thank you for your query,
    
    Unfortunately, family room does not have club access.
    
    We remain at your disposal for any further assistance.
    
    Best regards
    
    Team Ritz Carlton, Dubai

  ---

• What restaurants can we use if we book half board ? Can we take half board as breakfast and lunch (instead of dinner) ?
  
  
  • Sunday, 8 December 2024
  • Dear Guest,
    
    Indeed you can choose lunch instead of dinner for the half board package.
    
    You can reach out to us at directly since there are quite few restaurants which are part of half board.
    
    Team Ritz Carlton
    Ritz Carlton Dubai

  ---

• Hi, do the Club rooms come with access to the club lounge? Also if dinner is included which restuarant is the dinner taken in?
  
  
  • Monday, 10 August 2020
  • Good afternoon! kindly be informed that all Club rooms have access to our Club Lounge, for dinner the list of the restaurants are subject to changes

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• Hi We are looking at your hotel for an upcoming stay. We arrive early in the morning. Is an early check-in possible? Also our flight departure is late in the evening. Can we leave our luggage with you after check out? Thank you
  
  
  • Wednesday, 7 January 2026
  • Please note that early check-in and late check-out remain subject to availability. For guaranteed early check-in or late check-out, we recommend booking an additional night prior to arrival or after departure.

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• Hi there, how much do you charge for airport transfers for 2 adults and 1 child?
  
  
  • Thursday, 26 January 2023
  • Dear Valued Guest, For GCM Yukon or Chevrolet Tahoe it will cost AED 575 per car per way from Dubai terminal airport 1,2 or 3.

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• ocean view room - I just wanted to know is the breakfast inclusion buffet style? and what options are available for the dinner inclusion? is it restaurant or buffet style?
  
  
  • Thursday, 29 December 2022
  • Dear Valued guest,
    The breakfast is served in Buffet breakfast restaurant, for Club level rooms the breakfast is served in the Club lounge. For dinner we do have buffet restaurant called Amaseena. We also have a la carte restaurants for dinner.

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• Hi there, please advise availability for 2 nights for 3 people for 10-12 January 2026. Thank you
  
  
  • Saturday, 11 January 2025
  • To where should we send it to

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• Hello , We have a stay out nanny in Dubai can she come as a visitor daily without sleepovers ? Thank you
  
  
  • Thursday, 9 November 2023
  • Dear Valued Guest, visitor is allowed hence your visitor still require to pass by to our front desk. for facilities incase she wish to use there will be an extra cost for the day pass access.

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• Hi do you have a club cart around the resort. We would like to book two rooms but my father has mobility problems
  
  
  • Thursday, 15 September 2022
  • Dear guest, unfortunately we don't have gulf carts around our property, we can consider as previous your request provide a wheelchair.

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• We are a family with 3 children (4, 6, 10) and would like to book one bedroom suite. Can we request an extra bed/cot for our 4 year old?
  
  
  • Friday, 7 March 2025
  • Yes we can place a baby cot or an extra bed on complimentary basis.

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• Can we have connected rooms? Or can we have a suit connected to a room ?Thanks
  
  
  • Sunday, 27 August 2023
  • Dear Valued Guest, we have categories that has guaranteed connecting such as Family room or Family Suite. kindly reach out to us directly to provide you the full details.

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• Do you offer interconnecting rooms with the deluxe rooms? We need two rooms for 2 adults and 3 children
  
  
  • Sunday, 22 October 2023
  • Dear guests,
    
    In order to confirm connecting rooms, our Family rooms or Family suites are guaranteed as connected, our family rooms are two deluxe rooms confirmed as connected

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• Hi is there smoking suit
  
  
  • Saturday, 7 November 2020
  • Kindly be informed that all our rooms are non-smoking

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• Hi Couple of questions : Do you collect deliveries for your staff ? Also, do you allow food delivery from outside as I have very specific dietary requirements
  
  
  • Monday, 6 February 2023
  • Dear guest,
    Please consider that our ladies & gentlemen aren't able to collet deliveries on behalf of the guest due security reasons, however we allow deliveries from outside that will required to be picked up directly at the front desk or concierge.

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• What is the charge to check-in 4 hours early when travelling on a night flight?
  
  
  • Tuesday, 28 February 2023
  • Dear Guest
    Please note early check in is subject to availability on arrival and due to high occupancy we can not confirm any fix charge for the same.
    
    Regards

  ---

• Are children under 12 charged for breakfast?
  
  
  • Saturday, 22 February 2025
  • It depends on the booking conditions as a whole.

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• Does it have its own private beach
  
  
  • Monday, 15 January 2024
  • Kindly be informed that our property has its own private beach.

  ---

• You have smoking room?
  
  
  • Wednesday, 4 November 2020
  • Kindly be informed that all our room are non-smoking

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• Do you have Indian cuisine in any of your restraunts In halfboard option ? Do u have free shuttles to dubai mall & mall of emirates?
  
  
  • Saturday, 18 May 2024
  • Dear Valued Guest, regarding your query we do not have any Restaurant with Indian cuisine specialize. however there are some in the menu. we do not provide shuttle bus in the mall, please reach out to us directly to provide full details.

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• This rooms has 2 large double bed for 2 adults & 2 children can extra child sleep on sofa bed?
  
  
  • Tuesday, 12 March 2024
  • Dear guest,
    
    We can place one king size bed with an extra bed or two queen size beds. We are unable to place an extra bed if the room is two queen sizes due the limit of the space. Please note that bed preference remains subject to availability

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• 1 large bed facing sea. upgrade to half board please
  
  
  • Thursday, 14 December 2023
  • Dear Valued Guest, kindly reach out to us directly in order for us to locate your reservation.

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• Hi are these drinks able to be taken at the pool or other areas of hotel
  
  
  • Friday, 26 January 2024
  • Dear guest,
    
    The selected drinks available from noon to 22:00 pm in the club lounge are only available to be consumed in the Club Lounge. We have another outlets in each other hotel area that can sell beverages by the pool.

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• Good afternoon. We looking to return to the Hotel in a Club level room with lounge access. It’s been a few years since we stopped with youn. Would you please let me know what is included in the lounge now and also the happy hour times. Regards Christine Sayers
  
  
  • Sunday, 12 February 2023
  • Inclusion
    Continental breakfast 7 to 11 am ,Light lunch 12 to 2 pm ,Afternoon Tea 3 to 4:30 pm ,Hors d’oeuvres 5.30 pm to 7:30 pm ,Cordials and Desserts 8.15 to 10p.m. ,Free flow of premium alcoholic beverages from 12 noon to 10 pm.
    
    

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• Hi - what time does breakfast start? Thank you
  
  
  • Tuesday, 7 November 2023
  • It starts from 07 am

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• hi I’m thinking of coming In July can you tell me what July is like in terms of how quiet/busy and hot it is?
  
  
  • Saturday, 4 February 2023
  • Dear Guest,
    In July its summers in Dubai it can be very humid/hot and its low season in terms of tourism.
    
    Regards

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• Hi ! My flight arrives at 23:30PM assuming I will arrive at your hotel around 1:00 AM is there someone for check in
  
  
  • Friday, 27 January 2023
  • Dear guest,
    
    Thank you for your message, kindly be informed that our reception is available for 24 hours and our ladies and gentlemen will assist you during your arrival time.

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• Do you have full service beach facilities
  
  
  • Sunday, 29 December 2024
  • We do provide beach facilities in our Resort and it is our own private beach.

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• Hi, do you have evening entertainment or shows? & do the alcoholic drinks for club lounge members have to be had in the club lounge itself ?
  
  
  • Tuesday, 30 January 2024
  • Dear Valued Guest, we do have entertainment such as pianist in the lobby lounge,Live band and dj in our Saturday brunch and Friday brunch in Tamoka DJ,Dances and drummers. (entertainments are base on particular day and not daily).

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• Hello, Is tennis court and sauna included in accommodation? How much is tennis equipment? Also, do you have karaoke around the area?
  
  
  • Friday, 19 April 2024
  • Dear Valued Guest, tennis equipment is not included hence we do provide rentals. Sauna and Tennis courts are complimentary. however tennis court require prior reservation. please reach out to us directly to provide you further details

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• Do you have adjoining rooms?
  
  
  • Sunday, 2 June 2024
  • We appreciate your important message. Yes we do have adjoining rooms which is our Family suite and Family room and it can accommodate 5 adult and 1 child below 12 years.

  ---

• which type of room can accommodate 3 adults with beds. We do not want a situation where one of us has to sleep on a sofa bed. We would like actual beds, so whether its 1 queen and 1 single or 3 singles is fine
  
  
  • Sunday, 29 January 2023
  • Dear Guest,
    The bed type for our rooms are either one king bed and extra bed can be placed upon request or 02 queen size beds, for suites there are one king bed only, extra bed can also be placed free of charge.

  ---

• What is the bond amount?
  
  
  • Thursday, 20 July 2023
  • Unfortunately we are unable to understand what you meant with bond, we have sent you as well a seperate respond directly from your booking.

  ---

• Hello guys, we are arriving early in the morning. Is it possible early entrance and late leave with extra pay?
  
  
  • Sunday, 21 March 2021
  • thank you for contacting us. kindly be informed that early check-in and late check-out will remain subject to hotel availability on the time of arrival and departure, as we are not able to confirm it in advance.

  ---

• Hi! Do you have an interconnected rooms?
  
  
  • Monday, 18 November 2024
  • Kindly be informed that we do have the Family Room, Family Suite and the Royal Suite for the guaranteed connected sets.

  ---

• Can a family of 2 adults and 3 children (ages 5, 3 and 1) stay in the deluxe twin room with a cot?
  
  
  • Sunday, 17 November 2024
  • Absolutely, we can accommodate all of you in the room.

  ---

• Hello do you sponsor visa request ?
  
  
  • Thursday, 14 December 2023
  • Dear Valued Guest, we can indeed assist for visa processing given an enough time of atleast 14 to 21 days prior to the arrival with confirmed reservation with us.

  ---

• Hello, do you have cots?
  
  
  • Thursday, 27 April 2023
  • Dear guest,
    
    Kindly be informed that we do provide baby cots with a size of L39 X W25 X H41, can accommodate children up to 2 years old. We can place it with out any additional cost.

  ---

• are the arsenal team currently staying here?
  
  
  • Tuesday, 6 December 2022
  • Dear guest,
    
    Unfortunately we do not have that information, and kindly consider that to confidential and privacy for all of our guests, we are unable to share this information.
    
    Kind Regards.
    
    Vanessa Melendez
    Reservation agent.

  ---

• How many restaurants and bars are in the hotel? Any availability for tonight.
  
  
  • Sunday, 14 February 2021
  • Unfortunately, the restaurants are fully booked for tonight

  ---

• Hi, Can my 2 year old use the kids club?
  
  
  • Tuesday, 15 November 2022
  • Dear valuable guest,
    
    Kindly be informed that our kids club timings are from 9 am to 6 pm on weekdays, and from 9 am to 8 pm on weekends. Kids 0 to 3 are not permitted in accordance with authority’s directives.

  ---

• Hi is the standerd room a ground floor room ?
  
  
  • Tuesday, 3 September 2024
  • in each floor, we have different room type, our standard room is called Deluxe Room

  ---

• Hi We would like to book a room for 2 adults and 3 children but it only give us option to book a family room! But we like to book a club room!
  
  
  • Saturday, 25 May 2024
  • Dear Valued Guest, as your Family is more than 04 person it is automatically gives you only option of two bedroom.

  ---

• hi there, We would be booking to stay at your hotel with our 15 year old. is she allowed in the club lounge?
  
  
  • Tuesday, 30 May 2023
  • Please note we request that parents and guardians encourage them to uphold the relaxed and refined ambiance which we seek to provide within the lounge, Children below 10 years old are not permitted in the Lounge from 20:00 hours onwards.

  ---

• Hi, just looking at Ritz Carlton Dubai. Does the room “family room with garden view, balcony and interconnecting room” have two separate bathrooms?
  
  
  • Friday, 9 February 2024
  • The family room consists of two connecting rooms and each room has its own bathroom.

  ---

• Hi, I am making a booking for 3 people but it’s only showing one bed in the booking? Will we get a sofa bed as well?
  
  
  • Monday, 4 September 2023
  • The bed type option is available for either one king size bed with an extra bed added or Two queen size beds in room. We do have sofa bed as well in Suites rooms.

  ---

• We are planning a stay between 25th and 28th of January, will the kidz club be open on those dates or only Fri to Sun as we need it open
  
  
  • Saturday, 19 December 2020
  • Kindly be informed that our kids club open every day from 9am till 6pm

  ---

• Hello, 3 adults + 1 child (9) sleep on the two double beds. Can extra child (4years old) share bed with parents. Can room have space for extra cot
  
  
  • Saturday, 16 March 2024
  • Dear guest,
    
    Our rooms and suites can accommodate up to 3 adults and 1 child below 12 years old. If the guest capacity exceed it is necessary to book an additional room, our Family rooms are the best option for 3 adults and 2 children.

  ---

• But the prices for 3 adults? For example if the room with breakfast the prices l will pay for 3 , and we are only 2 adults
  
  
  • Friday, 26 August 2022
  • Dear Valued Guest, the rate for single,double or tripple are the same as it was based per room as per maximum occupancy of each category.

  ---

• hi for breakfast my daughter is 8 years old howmuch is for she? she is in my and my husband room she eats so little???
  
  
  • Thursday, 23 January 2020
  • With regards to the below kindly be informed, that in case your reservation includes breakfast, kids below 12 years old can dine with the same package without additional charge.

  ---

• Good evening! Tell me please about the main water pool. Does it closed for reconstruction now?
  
  
  • Sunday, 6 August 2023
  • Please be advised that our pools are open and construction is still on going.

  ---

• Hello, Please tell me what is included in the club lounge and 5 culinary presentations, including breakfast and unlimited drinks.
  
  
  • Monday, 29 July 2024
  • already replied
    

  ---

• Dear Sir/Madam, Do you charge the breakfast or dinner to kids? Kind regards.
  
  
  • Thursday, 2 May 2024
  • Dear Valued Guest, if you booked inclusive of the package your kids can get the same meal plan.

  ---

• Please can you tell me if the extra bed which you can put in the room is a double. Many thanks
  
  
  • Wednesday, 9 December 2020
  • our extra bed stranded size not double bed

  ---

• I need to book the hotel? But after reading reviews, I'm concencerned in regards to racism some people have felt? were these issues tackled?
  
  
  • Sunday, 2 June 2024
  • We appreciate your important message. It is important to know that at our resort, we treat all our guests equally and do not support any discrimination or racism. Any complaints or concerns are taken seriously and actions are taken immediately.

  ---

• Does this room give you executive lounge access?
  
  
  • Sunday, 9 April 2023
  • Family Two-bedroom suite does not include executive lounge access. You may need to book club rooms to have xecutive lounge access.

  ---

• does these prices include taxes
  
  
  • Friday, 23 December 2022
  • Dear Valued Guest,
    Unfortunately we are unable to see to which price you are referring to. In order to know the price with taxes you need to select desired room category, then you will see total price with taxes.
    Reservations Team

  ---

• Hi, which one of your rooms has 2 queen beds or 2 large beds for a family of 4 - 2 adults and 2 children?
  
  
  • Wednesday, 27 July 2022
  • Dear Valued guest, our Deluxe,Ocean view,Club Garden and Club Ocean can choose a bed type of 01 king or 02 queen beds upon availability, and can accomodate 02 adults and 02 children below 12 years old.

  ---

• Are 1 year olds allowed in the club lounge
  
  
  • Saturday, 24 October 2020
  • Kindly be informed that kids are not allowed in Club Lounge after 7:30 pm

  ---

• Hello do you have smoking rooms?
  
  
  • Tuesday, 5 May 2026
  • Dear Sir/Madam,
    Thank you for your inquiry. Kindly note that all of our rooms are non-smoking however if guests need to smoke we can arrange an ashtray in a balcony so the guest will be able to smoke.

  ---

• Dear Sir or Madam, Is it possible to purchase daily passes to use the hotel facilities? Thank you, Renata Prest
  
  
  • Tuesday, 5 May 2026
  • Dear Ms. Renata, thank you for your query indeed you can access our pool and beach by buying day pass access. however the access will remain subject to availability and no reservation require.

  ---

• Club garden view room which floor and do it have see view?
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs,
    Greetings from The Ritz Carlton, Dubai!
    Please note that our Club Garden View rooms can be allocated from 03rd to 04th floors and have only Garden view.
    Kind Regards,
    The Ritz Carlton Team

  ---

• What club lounge includes?
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    The Club lounge access has continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets), complimentary premium selection of wines, beer & spirits all-day
    
    Warm regards
    Team Riz Carlton

  ---

• is it possible that the deluxe room can be connected?
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest, kindly note that we do have categories of guaranteed connecting sets, which is our Family Room and Family Suite. Best Regards.

  ---

• What restaurants are included in the half board option and are they a la carte?
  
  
  • Tuesday, 5 May 2026
  • Thank you for your message, addressing your query all our restaurants are included subject to their operational timing. however we recommend to reach us directly in order for us to provide you further details.

  ---

• Hello For the deluxe room can it be on the ground floor with direct access to the garden and pool ?? And is baby crib available on this room type ?
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Thank you for your message.
    
    Our ground floor deluxe room can be with garden or pool access, however it remains on subject to hotel's availability to provide the same.
    
    Warm regards
    
    Team Ritz Carlton, Dubai

  ---

• Hi, If we have 2 small kids (2 and 4) are they sleeping on the sofa ? Best regards, Julia
  
  
  • Tuesday, 5 May 2026
  • Dear Julie,
    Greetings from The Ritz Carlton Dubai!
    Kindly be informed that we can provide baby cot for your kids.
    Kind Regards,
    The Ritz Carlton Team, Dubai

  ---

• Hello. Please could you kindly advise the best room for two adults and our two children, a 3 year old and 1 year old. Is a cot available? Thank you.
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Greetings of the day.
    
    All the rooms can accommodate your family. We also have baby cots in the room.
    
    We are looking forward to welcoming you soon.
    
    Warm regards
    
    Team Ritz Carlton Dubai, JBR

  ---

• Hello what is included in the half board? Thank you
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest, Halfboard includes Breakfast and you may choose lunch or dinner per day.

  ---

• Regarding to this room I would like you to clarify if it’s contains 2 room separate be door, since iam mam and i have 2 kids
  
  
  • Tuesday, 5 May 2026
  • Dear Guest, Thank you for your message. Addressing your query, you can book a family room or a family suite in order to accommodate a connecting room. Warm regards Team Ritz Carlton, JBR

  ---

• Do you have parking space? Do we need to pay?
  
  
  • Tuesday, 5 May 2026
  • Dear valuable guest. Thank you for your query. Kindly be informed that we indeed have parking space in the hotel and it is free of charge for our guests.

  ---

• I am trying to book 4 x rooms for November 18-22. It shows as available but then I get an error message to say no rooms are available.
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs,
    Thank you for your valuable query and for considering our hotel for your upcoming stay with us. If you can kindly send us your email address in order to check the dates and availability for your stay.
    The Ritz Carlton Team.

  ---

• Hi, How many restaurants do you have in the hotel and are they all included in half board option? Do you serve Indian food?
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Thank you for your query.
    
    We have quite a few options for the restaurant for Half Board, may we request you to send us your email address in order to send you the details of the half board restaurants.
    
    Warm regards
    
    Team Ritz Carlton

  ---

• is there executive floor for business meetings
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Thank you for your valuable query.
    
    We do have few board and meeting rooms on our property, however, we do not have an executive floor. Kindly call us directly for more information.
    
    Warm regards
    
    Team Ritz Carlton, Dubai.

  ---

• Hi, it mentions the price is for 3 adults, with half board included, does this also mean that the half board meals are also for 3 adults?
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Thank you for your valuable message.
    
    Indeed, the half board will be included for three adults if you book.
    
    Warm regards
    
    Team Ritz Carlton Dubai, JBR

  ---

• Is smoking allowed on room balconies with door closed behind
  
  
  • Tuesday, 5 May 2026
  • Dear Valued guest, all our rooms are non smoking however we can place ashtray in the balcony.

  ---

• Do all Ocean View Rooms have a view of the Ain Dubai?
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest, thank you for your query. addressing your concern not all our rooms is over looking the Ain Dubai, due to the hotel structure of U-shape design.

  ---

• Does the dinner option include dine around…..ie other hotels
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs,
    Thank you for your query. Kindly be informed that when you book Half Board Dine Around it indeed allows you to dine in at over 100 Marriott Restaurants in UAE.

  ---

• Dear If I booked 1room but when I want come there , my test be positive can I change my date or my booked will be canceled ?
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Thank you for your valuable query, we will be needing your medical certificate for us to review the same and cancel your reservation accordingly.
    
    Warm regards
    
    Team Ritz Carlton, Dubai

  ---

• Hi, does the hotel provide baby crib?
  
  
  • Tuesday, 5 May 2026
  • Dear Valued guest, thank you for your inquiry addressing your concern our Resort do provide complimentary baby cot in the room upon request.

  ---

• Hello , What kind of kids activity do u have ? For 4 and 1 years old ?
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Thank you for your message.
    
    Our Ritz Kids club starts at the age of 4 years old and above.
    
    For more information, you can reach out to us directly.
    
    Warm regards
    
    Team Ritz Carlton Dubai, JBR

  ---

• Hello, it is possibile to have late check out , something around 6 or 7 pm? Thanks
  
  
  • Tuesday, 5 May 2026
  • Late check out is always subject to availability and can be confirmed by our Operations team on the day of departure.

  ---

• Hi there Are you serving buffet breakfast now
  
  
  • Tuesday, 5 May 2026
  • Dear Valued guest, we are serving a buffet for breakfast in our Caravan restaurant. however, due to the ongoing situation chefs will be remain station in each buffet to serve our guests.

  ---

• Hello! what is the construction currently happening on the right side of the hotel/beach area? thank you!
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs,
    Greetings from the The Ritz Carlton Dubai!
    Thank you for your question. Kindly be informed that Palm Grill restaurant is undergoing transformation.
    Kind Regards,
    The Ritz Carlton Team

  ---

• us there a pick up service from airport and if so is it free or with extra fees
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs,
    Greetings from The Ritz Carlton, Dubai!
    Kindly be informed that we indeed can assist with arranging an airport transfer for an additional charge.
    Kind Regards,
    The Ritz Carlton Team

  ---

• Hi, a number of recent reviews indicate construction works. Are they still going on or finished?
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Thank you for your valuable query.
    
    Kindly be aware that there is no construction in our resort at the moment. We were enhancing one of our restaurants before and construction is now finished.
    
    Warm regards
    Team Ritz Carlton Dubai, JBR

  ---

• Hello, is the kids pool temperature controlled? It can be a bit cold for little ones in the morning. Thanks
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest, addressing your inquiry all our swimming pools are temperature controlled.

  ---

• Do you have any rooms with 2 double beds or interconnecting rooms?
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    We do have interconnecting rooms as well and we also have rooms with two queen size beds.
    
    We are looking forward to welcoming you.
    
    Warm regards
    Team Ritz Carlton Dubai, JBR

  ---

• Hello sir/madam Do you have any rooms or suites with privet pool in the room ? Waiting for your prompt reply. Best Regards
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest, thank you for your query I'm afraid we do not have a villa and the Resort is a building type with a pool and beach located outdoor sharing for our guests.

  ---

• Which room type will accomadate 2 adults and 3 kids aged 12, 8 and 4. I do not need an extra bed for the 4 year old as he shares our bed.
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Greetings of the day
    
    The best room to accommodate your entire family would be our family room or suite, you can also choose between the presidential or Royal suite which has two connecting rooms.
    
    Warm regards
    
    Team Ritz Carlton, Dubai.

  ---

• Hi how many adults can stay in this room, ideally we would like two single beds and one large? Is this possible? Will it accommodate 3 adults and child?
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest, kindly note that the best room type for your family is either family room or Family Suite which has guarantee connecting with 01 king and 02 queen beds.

  ---

• Are sunbeds at the beach included in price for hotel guests?
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest, the sun beds are free of charge for our inhouse guest and it is first come first serve.

  ---

• Is a tennis court available to use during our stay? Is it indoor or outdoor ?
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Indeed you can use the tennis court, however we recommend you to book the court as soon as you can. The court is outdoors.
    
    Best regards
    
    Team Ritz Carlton Dubai

  ---

• Do you have babysitting service?
  
  
  • Tuesday, 5 May 2026
  • Dear Valued guest, following your query I'm afraid the hotel does not have baby sitting service. however, there's an outside company that you may arrange to do the service to our Resort. please reach us directly in order to provide the details.

  ---

• Half board
  
  
  • Tuesday, 5 May 2026
  • Yes you can choose lunch or dinner each day.

  ---

• Can 2 adults and 2 children (5 and 7 years old) fit in a deluxe room?
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs
    Greetings from The Ritz Carlton, Dubai!
    Thank you for your query. Kindly be informed that our Deluxe Room can accommodate 2 adults and 2 children below 12 years old.
    Kind Regards,
    The Ritz Carlton Team

  ---

• how does the ocean view room accommodate 3 adults? it is confusing information about the bed situation
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest,
    Yes, our Ocean view deluxe rooms can indeed accommodate 03 adults, the bedding will be either 01 king bed with an extra bed or 02 queen size beds. (all subject to availability)

  ---

• Hello! For two adults, two child 10 and 4 years old - what options do you offer on beds?One double bed for 2 adults and one double bed for 2 children?
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs,
    Thank you for your query. Kindly be informed that our entry room category bed configuration can be either a king bed with an extra bed or 02 Queen beds with no extra bed, given subject to hotel availability.

  ---

• I am planning going to book a deluxe room for 2 adults and 2 kids, can you confirm if the kids club is complementary and what times is it open? Thanks
  
  
  • Tuesday, 5 May 2026
  • Dear Valued guest, Kindly be informed that the kids club is available for all the inhouse guests, for children from 4 till 12 years old.

  ---

• Hi, Do you have a tennis court ?
  
  
  • Tuesday, 5 May 2026
  • Dear Valued guest, we do have tennis court in the Resort. you may approach one of our recreation team or retail to book or check availability of your chosen date.

  ---

• Hello! Is the Deluxe room located on the ground floor and has a terrace with access to the garden?
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs,
    Greetings from The Ritz Carlton, Dubai!
    Kindly be informed that our Deluxe room can be on the Ground Floor, however exact room allocation will be given upon arrival subject to hotel availability. Please note that we have only balconies.

  ---

• Hi Are your Deluxe rooms available with 2 queen beds to accommodate 2 adults and 2 children aged 17 and 9 years. Thank you
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest, the 02 queen beds indeed can accommodate 02 people in each bed.

  ---

• Hi Which rooms have the best sea view? Many thanks
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    Thank you for your question.
    Addressing to your inquiry kindly be informed that Ocean view Deluxe, Club ocean view, One bedroom Club Suite, One bedroom Ocean Club Suite as well as our Super Suites have Ocean view.

  ---

• Hi there Is the shuttle bus still running to the Emirates mall? Thank you
  
  
  • Tuesday, 5 May 2026
  • Dear Guest,
    
    Thank you for your valuable query.
    
    Indeed there is a shuttle service running to the emirates mall by the mall itself. The shuttle comes to pick up guests from our resort as well.
    
    Warm regards
    
    Team Ritz Carlton Dubai

  ---

• All the room prices are based on three people- is this an error on the booking.com site?
  
  
  • Tuesday, 5 May 2026
  • Dear Valued Guest, the rates are base until the maximum occupancy of 03 adults.

  ---

• hi, if i book a room in hilton the walk , can i use the pool and beach facilities of hilton dubai jumeira(opposide side of hilton the walk)??
  
  
  • Tuesday, 5 May 2026
  • Dear Valued guest, I'm afraid you will have to contact their property to check further information. as our property is Ritz Carlton Dubai.

  ---

• Please can you confirm what rooms have club lounge access
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs,
    Greetings from the Ritz Carlton, Dubai!
    Please note that all Club Room category includes Club Lounge Access ( Club Ocean / Garden View Room, One-Bedroom Club Suite, One Bedroom Club Ocean Suite )

  ---

• With the all inclusive package is alcohol served with our meals at lunchtime and evening meal? Can we drink alcohol by the pool and beach,? Can we bring alchol from the airport and drink in our rooms. We are not in our teens. So we are sensible drinks.
  
  
  • Tuesday, 5 May 2026
  • Dear Valued guest, in line with your query I'm afraid our property do not offer an all inclusive package. to better assist you kindly reach us out directly in order for us to provide you all the details.

  ---

• hi, we want to book a room and wondering with deluxe or ocean rooms, is the 3 people option best for 2 adults with 1 child (2 years old)? or 2 people?
  
  
  • Tuesday, 5 May 2026
  • Dear Valued guest, both categories can accommodate 04 person maximum of 03 adults per room and 01 child below 12 years old.

  ---

• Do you allow for gust visit room
  
  
  • Tuesday, 5 May 2026
  • Dear Mr/Mrs,
    Greetings from The Ritz Carlton, Dubai!
    Thank you for your valuable query. Kindly be informed that outside guests are not allowed to visit in house guests rooms.
    Do not hesitate to contact us if you need any further assistance.

  ---

• can I accommodate 4 + 1 kid 7year in deluxe room?
  
  
  • Tuesday, 5 May 2026
  • Dear Vallued Guest,
    Kindly be informed that maximum occupancy for the Deluxe room is 3 adults and 1 child below 12 years old.

  ---

• Does your 2 bedrooms facility suite provide for two bathrooms?
  
  
  • Tuesday, 5 May 2026
  • yes 02 bedroom Suite has 02 bathrooms

  ---