Instalaciones Santa Catalina, a Royal Hideaway Hotel

• General:
• Air conditioning,
• Airport shuttle,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Fan,
• Heating,
• Laptop safe,
• Non-smoking rooms,
• Room service,
• Shuttle service,
• Smoke-free property,
• Wake-up service,
• Wake-up service/Alarm clock

• Baño:
• Bathrobe,
• Free toiletries,
• Hairdryer,
• Private bathroom,
• Shower,
• Slippers,
• Toilet paper

• Equipamiento audiovisual y tecnológico:
• Flat-screen TV,
• Telephone

• Comida y bebida:
• Bar,
• Coffee house on site,
• Restaurant,
• Snack bar,
• Special diet meals (on request)

• Internet:
• Internet

• Exteriores:
• Garden,
• Outdoor furniture,
• Sun deck,
• Terrace

• Vistas:
• City view,
• Garden view

• Aparcamiento:
• Parking

• Habitación:
• Linens,
• Wardrobe or closet

• Accesibilidad:
• Bathroom emergency cord,
• Lowered sink,
• Raised toilet,
• Toilet with grab rails,
• Upper floors accessible by elevator,
• Wheelchair accessible

• Piscina y bienestar:
• Beach chairs/Loungers,
• Beach umbrellas,
• Beauty services,
• Fitness,
• Fitness center,
• Hot tub/Jacuzzi,
• Locker rooms,
• Massage,
• Outdoor swimming pool,
• Sauna,
• Solarium,
• Spa,
• Spa facilities,
• Spa lounge/Relaxation area,
• Spa/Wellness packages,
• Steam room

• Servicios de recepción:
• 24-hour front desk,
• ATM on site,
• Baggage storage,
• Concierge,
• Currency exchange,
• Invoice provided,
• Tour desk

• Oferta de ocio y servicios para familias:
• Babysitting/Child services

• Servicios de limpieza:
• Daily housekeeping,
• Ironing service,
• Laundry

• Instalaciones de negocios:
• Fax/Photocopying,
• Meeting/Banquet facilities

• Seguridad:
• 24-hour security,
• CCTV in common areas,
• Fire extinguishers,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Medidas de seguridad:
• Access to healthcare professionals,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Distanciamiento físico:
• Cashless payment available,
• Mobile app for room service,
• Single-room AC for guest accommodation

• Limpieza y desinfección:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Hand sanitizer,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Seguridad de bebidas y alimentos:
• All plates, cutlery, glasses, and other tableware sanitized,
• Food can be delivered to guest accommodation