Mandarin Oriental Ritz, Madrid
- Historical building -
- Plaza de la Lealtad, 5 -
- 28014 -
- Madrid -
- Telephone +39 02 56 56 77 71
9.4/10 on 233 reviews
Opulent and exclusive Mandarin Oriental Ritz, Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Centre, free parking and in suite reservations free Wi-Fi. One-way airport transportation from Palm Court Suite bookings is also included..
The hotel’s 100 rooms and 53 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure.
Mandarin Oriental Ritz, Madrid has a wellness centre with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness centre that offers dedicated treatments.
Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars.
The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 200 metres from the hotel while the Reina Sofia museum is 10 minutes walk away.
- Published Saturday, 7 October, 2017
- Modified Monday, 11 November, 2024
Facilities & Features Mandarin Oriental Ritz, Madrid
- General:
- Air conditioning,
- Airport shuttle,
- Car rental,
- Designated smoking area,
- Elevator,
- Facilities for disabled guests,
- Family rooms,
- Heating,
- Hypoallergenic room available,
- Interconnecting room(s) available,
- Non-smoking rooms,
- Pet basket,
- Pet bowls,
- Room service,
- Shuttle service,
- Soundproof rooms
- Activities:
- Bicycle rental
- Food & Drink:
- Bar,
- Breakfast in the room,
- Kid-friendly buffet,
- Kids' meals,
- Restaurant,
- Snack bar,
- Special diet meals (on request),
- Wine/Champagne
- Internet:
- Internet,
- Wireless internet
- Outdoors:
- Garden,
- Terrace
- Parking:
- Parking
- Pool and wellness:
- Fitness,
- Fitness center,
- Indoor swimming pool,
- Massage,
- Sauna,
- Spa,
- Spa lounge/Relaxation area,
- Steam room
- Reception services:
- 24-hour front desk,
- Baggage storage,
- Concierge,
- Currency exchange,
- Express check-in/out,
- Invoice provided,
- Private check-in/out,
- Tour desk
- Entertainment and family services:
- Babysitting/Child services
- Cleaning services:
- Daily housekeeping,
- Dry cleaning,
- Ironing service,
- Laundry,
- Suit press
- Business facilities:
- Fax/Photocopying,
- Meeting/Banquet facilities
- Safety & security:
- 24-hour security,
- CCTV in common areas,
- CCTV outside property,
- Fire extinguishers,
- Key access,
- Key card access,
- Safe,
- Security alarm,
- Smoke alarms
- Safety features:
- Access to healthcare professionals,
- Face masks for guests available,
- First aid kits available,
- Hand sanitizer in guest accommodation and common areas,
- Process in place to check health of guests,
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
- Staff follow all safety protocols as directed by local authorities,
- Thermometers for guests provided by property
- Physical distancing:
- Cashless payment available,
- Contactless check-in/out,
- Physical distancing rules followed,
- Screens or physical barriers between staff and guests in appropriate areas
- Cleanliness & disinfecting:
- Guest accommodation disinfected between stays,
- Guest accommodation sealed after cleaning,
- Guests have the option to cancel any cleaning services for their accommodation during their stay,
- Linens, towels, and laundry washed in accordance with local authority guidelines,
- Use of cleaning chemicals that are effective against coronavirus
- Food & drink safety:
- All plates, cutlery, glasses, and other tableware sanitized,
- Breakfast to-go containers,
- Delivered food covered securely,
- Food can be delivered to guest accommodation,
- Physical distancing in dining areas
Superior Rooms enjoy inner courtyard views. These rooms exude a classic contemporary feel with a soothing color palette and dark oak wood floors. Luxury bathrooms with white Dolomite stone paneling. Bed options are king bed or 2 twin beds on request. They can connect to a Palm Court Suite on request. The maximum occupancy is 2 people.
Extra beds cannot be added to this room.
The unit has 2 beds.
Deluxe Rooms enjoy garden, Lealtad Square or Prado views. Most of these rooms offer four poster canopy bed and luxury bathrooms some with freestanding bathtub and white Dolomite stone paneling. Bed options are king bed or 2 twin beds on request. Deluxe Rooms can connect to another Deluxe Room or to a Mandarin Room on request. The maximum occupancy is 2 people.
Extra beds cannot be added to this room.
The unit has 2 beds.
These bright and airy Junior Suites overlook the inner courtyard. They feature a soothing color palette evoking a contemporary yet classic atmosphere and a relaxing living area with a comfortable sofa. Bed options are king bed. Connecting Room on request. The maximum occupancy is 2 people and 1 baby with a cost. Extra beds cannot be added to this suite. Streaming Wifi is also included.
Overlooking the Ritz Garden or Lealtad Square, these stylish rooms are flooded with light. They are furnished in a classic-contemporary style with a comfortable seating area. Some offer a four-poster canopy bed. Bed options are king bed or 2 twin beds on request. Mandarin Rooms can connect to a Deluxe Room, Park Suite or Turret Suite on request. The maximum occupancy is 2 people and 1 baby with a cot.
Extra beds cannot be added to this room.
The unit offers 2 beds.
Overlooking Lealtad Square or Prado Museum, Premier Junior Suites enjoy an elegant classic contemporary décor and benefit of a spacious living area with comfy sofa. Bed options are king bed. Connecting Room on request.
The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi is also included in this suite.
Palm Court Suites include spacious separate living and sleeping areas which provide these elegant suites with more space for complete intimacy and comfort. They come with bright and quiet courtyard views. Bed options are king bed. Palm court Suites can connect to a Superior Room on request. The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi is also included.
Suite Park With generously sized living and sleeping areas and views of Lealtad Square, Park Suites are a perfect blend of contemporary comfort and timeless charm. They count with a floor to ceiling glass wall between bedroom and bathroom and most come with a guest powder room. Bed options are king bed. Park Suites can connect to a Mandarin Room on request. The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi is also included.
With views of the Prado Museum and generously sized separate living and sleeping areas, these suites are furnished with custom-made pieces. They count with a floor to ceiling glass wall between bedroom and bathroom and some come with a guest powder room. Bed options are king bed. Prado Suites can connect to a Turret Suite on request. The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi, Butler service and one-way private airport transfer subject to hotel confirmation are also included.
Turret Suites have an entrance hall, a master bedroom and a spacious oval living room inside one of the hotel turrets overlooking the Ritz Garden and Lealtad Square or the Prado Museum. They have been designed as a serene escape from the city. Bed options are king bed. Turret Suites can connect to a Mandarin Room or to a Prado Suite on request. The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi, Butler service and one-way private airport transfer subject to hotel confirmation are also included.
Terms and conditions of booking Mandarin Oriental Ritz, Madrid
Check In / Check Out
- Check-in from 15:00
- Check-in from 00:00 to 12:00
Transfers to / from Airport
The private transfer service is available for a fee, to / from the nearest airport, for reservations or informations please send an email after the booking confirmation clicking here.
Pets
Pets are allowed on request.
No extra charges.
Parking
Free public parking is available on site (reservation is not needed).
Internet
WiFi is available in all areas and costs EUR 5 per 24 hours.
Children and extra beds
Children of all ages are allowed.
1 child (up to and including 2 years old) stays for free when using available cribs.
Up to 2 children (up to and including 11 years old) stay for free when using existing beds.
Up to 2 children (from 12 years old to 17 years old) stay for € 132 per child per night when using existing beds.
1 child (up to and including 11 years old) stays for free when using available extra beds.
1 person (12 years old and over) stays for € 132 per child per night when using available extra beds.
The maximum number of extra beds is 1.
The maximum number of cribs is 1.
The maximum number of guests is 3.
Conditions and cancellation policy
All published reviews have been personally written by the clients of icastelli.net after their hotel stay!
Score breakdown
Comfort 9.4 / 10
Courtesy 9.4 / 10
Leisure 9.4 / 10
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