What are our guests' most frequent inquiries?

• hello :) do you have any rooms with private jacuzzis in the room please? thank you!
  
  
  • Monday, 18 September 2023
  • Certainly! Our Luxury Room offers a private indoor jacuzzi, spa sauna and a bath making your stay exceptionally comfortable and relaxing.

  ---

• Hi - Are you close to a bus stop ? Thank you
  
  
  • Thursday, 7 November 2024
  • Dear Guest,
    We are within 2 minutes walk from a bus stop.

  ---

• Can we pay for breakfast at the property since it is not included in the price please?
  
  
  • Thursday, 1 September 2022
  • Dear Guest,
    Thank you for your message. Yes of course, absolutely

  ---

• hello. do you offer lunch and/or dinner?
  
  
  • Thursday, 1 February 2024
  • Dear Valued Guest,
    Yes we do offer both Lunch and Dinner in our Bistro Lounge.

  ---

• Hi, Do you require evidence of anything regarding COVID-19, like vaccination status or negative PCR or RAT test?
  
  
  • Monday, 22 April 2024
  • Dear Valued Guest,
    Currently with all the restriction lifted, we do not require it.

  ---

• Hi, is the hotel pet friendly please?
  
  
  • Monday, 22 April 2024
  • Dear Valued Guest,
    Unfortunately we are not pet friendly.

  ---

• Hi - Do you have a tour desk or concierge? Thank you !
  
  
  • Thursday, 10 April 2025
  • Dear Valued Guest,
    Yes we have a Reception team who will be delighted to recommend/book tours, excursions, various activities for you.

  ---

• Do they serve breakfast? it's a continental buffet breakfast pls?
  
  
  • Wednesday, 27 March 2024
  • Dear Guest,
    Thank you for your message and your enquiry.
    Yes we serve an excellent Breakfast, which includes British, Continental and a la Carte options.
    We look forward to welcoming you to our hotel,
    Kind regards,
    Santa Lucia Boutique Hotel Team

  ---

• Is there a common area for us to celebrate NYE together please?
  
  
  • Friday, 10 November 2023
  • Dear Sir/Madam, thank you for your message and your enquiry.
    We have a Bistro Lounge which is always open for drinks and food, for dinner reservation is required however.
    We are looking forward to be of further assistance to you,
    Kind regards,FO Team

  ---

• Hi, do you provide evening dinner? If so, do you have a menu please, preferably vegetarian.
  
  
  • Tuesday, 7 February 2023
  • Dear Guest, thank you for your message. Yes we do have a Lounge Menu, which offer some vegetarian items. More vegetarian items are always available on request

  ---

• Hi is there parking available please
  
  
  • Thursday, 25 August 2022
  • Dear Guest, thank you for your message. Yes we do have quite a large parking area where there is always space.

  ---

• Check in check out
  
  
  • Monday, 20 June 2022
  • Dear Guest,
    Thank you for your message.
    Our check-in starts from 15:00 onwards and check-out is at 11.00. We are looking forward to welcoming you!

  ---

• Hello, on arrival can we make use of pool before room is made available?
  
  
  • Monday, 19 August 2024
  • Dear Guest,
    Yes you can.

  ---

• Hi do you offer later check out?
  
  
  • Tuesday, 4 June 2024
  • Dear Valued Guest,
    Late check-out is always subject to availability and can only be confirmed on the morning of the day of departure.

  ---

• Are there rooms with a hot tub or jacuzzi please? whats the best option , we need to book a good room with jacuzzi or hot tub
  
  
  • Monday, 18 September 2023
  • Certainly! Our Luxury Room offers a private indoor jacuzzi, spa sauna and a bath making your stay exceptionally comfortable and relaxing.

  ---

• Hi what size is the pool please
  
  
  • Monday, 20 June 2022
  • Dear Guest,
    thank you for your message. Our pool dimensions are 12 meters by 6 meters.

  ---

• Can we still use the pool facilities after check-out please?
  
  
  • Tuesday, 18 March 2025
  • Dear Valued Guest,
    Yes, it is possible at this moment.
    Kind regards,
    Santa Lucia Boutique Hotel Team
    

  ---

• Hello do you accept a small and good dog of 3 kg? Thanks
  
  
  • Monday, 8 January 2024
  • Dear Valued Guest,
    Thank you for contacting us.
    Unfortunately we are not pet friendly.
    Kind regards,
    Santa Lucia Boutique Hotel Team

  ---

• Can I use the rooftop in April?
  
  
  • Thursday, 13 February 2025
  • Dear Valued Guest,
    Thank you for contacting us.
    Unfortunately in April the rooftop is not open.

  ---

• Hello, do you have jacuzzi inside of the room? Thanks
  
  
  • Monday, 9 December 2024
  • Dear Guest,
    Yes we do have one room type with a Jacuzzi (Suite with Spa Bath), however jacuzzi is situated on the terrace, in the covered and private area.

  ---

• Hi! We are going to be 12 adults and 12 kids plus a baby. Would we all fit please? That's 6 families so we would need a minimum of 6 rooms.
  
  
  • Friday, 10 November 2023
  • Dear Sir/Madam, thank you for your message and your enquiry.
    Our Suites can accommodate 2 adults and 2 children (per Suite). You would need to reserve accordingly.
    Kind regards,
    Front Office Team

  ---

• I wish to cancel my booking at Santa Lucia, ref: 36DCB76 in the name of Natalie Cullity, for Thurs 22 - Mon 26n May, I couldn't cancel online, sorry, need your help to do so. Thanks and regards, Natalie Cullity
  
  
  • Friday, 29 November 2024
  • Dear Ms. Cullity,
    We sent you a message through your booking correspondence.

  ---

• Hello are there double rooms that have a completely private bathroom? Could see from the pictures the shower is exposed
  
  
  • Wednesday, 18 December 2024
  • Dear Guest,
    All our bathrooms in the rooms are equipped with a glass door, which is opaque for privacy.

  ---

• Hi does this room require 2 bedrooms in 1 room please or 2 seperate rooms.
  
  
  • Thursday, 1 February 2024
  • Dear Valued Guest,
    Deluxe Double Room is one room with a large double bed and a balcony

  ---

• Hi! do you have rooms with jacuzzi? and if yes, is it in the terrace? thanks
  
  
  • Monday, 22 April 2024
  • Dear Valued Guest,
    Yes our Suite with Spa Bath has a jacuzzi, inside the room.

  ---

• Do you accept pets, a very small dog?
  
  
  • Tuesday, 4 June 2024
  • Dear Valued Guest,
    Unfortunately we are not pet friendly.

  ---

• Is a small dog allowed please?
  
  
  • Monday, 10 June 2024
  • Dear Valued Guest,
    Please note that we are not pet friendly.

  ---

• is breakfast included?
  
  
  • Wednesday, 27 March 2024
  • Dear Guest,
    Thank you for your message and your enquiry.
    You can make your reservation on a Room Only basis, or with Breakfast included. Usually the first price starts with Room Only.

  ---

• Is there a pool bar please?
  
  
  • Wednesday, 1 October 2025
  • Dear Guest,
    Drinks can be ordered at the main bar and served for you by the pool.

  ---

• Hi do you have washing machine on site and tumble dryer? And is there additional cost for this please
  
  
  • Monday, 3 February 2025
  • Dear Valued Guest,
    Washing machine/tumble dryer we do not offer, however we can send your items to the laundry (against an extra charge).

  ---

• Hi how much is breakfast pls ?
  
  
  • Monday, 22 April 2024
  • Dear Valued Guest,
    Our delicious full breakfast which includes British, Continental and a la Carte would be Euro 15 per person per day

  ---

• How much per day and per person the breakfast is please?
  
  
  • Monday, 10 June 2024
  • Dear Valued Guest,
    Our delicious Full Breakfast is Euro 15 per person per day and includes British, Continental and a la Carte options

  ---

• Hi what time is the breakfast served please? And is it buffet?
  
  
  • Wednesday, 26 February 2025
  • Dear Valued Guest,
    Our Breakfast is served from 8:00 till 10:00 a.m. and is not a buffet, but is freshly prepared a la minute, by order.

  ---

• Hi how many rooms in the hotel as I’m concerned that the pool area is not very large
  
  
  • Monday, 17 August 2026
  • Dear Guest,
    thank you for your message.
    We have 18 rooms in our hotel.
    We are looking forward to welcoming you,
    Kind regards,
    Santa Lucia Boutique Hotel Team

  ---

• Can we do early check In and late check out? What time is possible? Thank you!
  
  
  • Monday, 17 August 2026
  • Dear Guest,
    thank you for your message. Possibility of both earlier check-in and late check-out depend on the occupancy of that particular day, so we kindly ask you to contact our hotel Front Desk the day before, and we would be able to assist you.

  ---

• Is the price including breakfast
  
  
  • Monday, 17 August 2026
  • Dear Guest,
    Thank you for your message and interest.
    There are 2 types of rate: Room only - does not include Breakfast and Including Breakfast; in the description of the room and rate it would be specified.

  ---

• Hi, are the rooms furnished with memoryfoam mattresses?
  
  
  • Monday, 17 August 2026
  • Dear Guest,
    Thank you for your message. Our mattresses have a layer of a memory foam, and, additionally, a memory foam topper.

  ---

• When does the swimming pool open for the summer please?
  
  
  • Monday, 17 August 2026
  • Dear Guest,
    Thank you for your message. Our outdoor pool, as well as outdoor Jacuzzi, is open all year round. We look forward to welcoming you to our hotel!

  ---

• we do not want to hire cars. can the hotel arrange a couple of day trips for the 10 of us plus taxis to the port?
  
  
  • Monday, 17 August 2026
  • Dear Guest,
    Thank you for your message.
    Yes, of course, it will be our pleasure to organize a tour for you! Please contact us with your preferences/requirements and we will do the rest.
    Looking forward to welcoming you to our hotel!

  ---

• do you have communicating rooms
  
  
  • Monday, 17 August 2026
  • Dear Guest, thank you for your message. Yes, we do have interconnecting rooms.
    

  ---

• Hi. The listing says the outdoor pool is seasonal. Is it still open currently (October) please? Also, is there an option to purchase breakfast?
  
  
  • Monday, 17 August 2026
  • Dear Sir/Madam,
    Thank you for your interest in our hotel.
    Yes, indeed, our Outdoor Pool is seasonal, but it is still open.
    You can always decide to have Breakfast with us, once inhouse.
    
    Thank you and we look forward to welcoming you to our hotel!

  ---

• is there any cot available for a 1 year old child please?
  
  
  • Monday, 17 August 2026
  • Dear Valued Guest,
    Yes of course we do offer cots.

  ---

• Is the breakfast included in the price please.
  
  
  • Monday, 17 August 2026
  • Dear Guest,
    thank you for your message. You can book with or without Breakfast (Room only), while booking you will find 2 types of prices for each room type.

  ---

• Hi ! Is your hotel pet friendly? Thanks
  
  
  • Monday, 17 August 2026
  • Dear Guest,
    Thank you for contacting us. No, unfortunately we do not accept pets.

  ---

• hi this hotel is pet friendly thanks Rennie
  
  
  • Monday, 17 August 2026
  • Dear Rennie,
    thank you for your message and your interest in our boutique hotel.
    Unfortunately currently we do not accept pets.

  ---

• Hi Do you accept pets please? I have a small puppy chihuahua.
  
  
  • Monday, 17 August 2026
  • Dear Sir/Madam,
    Thank you for your message and your interest in our hotel.
    Unfortunately we do not currently accept pets.

  ---

• Hi, by any chance do you cater gluten free options for breakfast pls?
  
  
  • Monday, 17 August 2026
  • Good morning, yes, we do cater for gluten free customers.

  ---

• Do you offer twin beds
  
  
  • Monday, 17 August 2026
  • Dear Guest,
    Yes we do offer twin beds.

  ---

• Hi, do you have an indoor pool? Thanks
  
  
  • Monday, 17 August 2026
  • Dear Guest, thank you for your message and your interest in our boutique hotel. Currently we do not offer an indoor pool.

  ---

• Good morning to all Is the Hotel non smoking throughout including outdoors areas ? Thanks
  
  
  • Monday, 17 August 2026
  • yes hotel in non smoking throughout

  ---

• Hi, we are interested in a 1 night stay between 24-25 September. Would like to enquire if it is possible to make use of pool earlier before check in.
  
  
  • Monday, 17 August 2026
  • Yes, you can still make use of pool or the lounge area whilst waiting for the room to be ready. Looking forward to welcome you here :)

  ---

• I am going to book a stay from the 25th-27th Aug. Is it possible to change the dates to 24th-27th, a week before? If yes, r there any costs incurred?
  
  
  • Monday, 17 August 2026
  • We need all the booking details: name & reference

  ---

• Do you have rooms available with breakfast included please? If not what is the price per person for breakfast please? Thanks
  
  
  • Monday, 17 August 2026
  • Dear Valued Guest,
    Yes in the rates there are rates Room Only - usually shows the first available rate, then it will show the rate with Breakfast included.
    Should you wish to add Breakfast, it is euro 15 per person per day.

  ---