What are our guests' most frequent inquiries?

• Hi there The Manor Home is saying it has 4 double beds but only letting me book for 5 people for £440 for 1 night. If I book is it still ok to accommodate 8 people? Thanks Natalie
  
  
  • Tuesday, 30 July 2019
  • Good Morning,
    
    Please may I ask the date you are looking to book for?
    
    Our Manor homes can accommodate maximum of 8 people, there are 3 King beds and 1 room with 2 double beds.
    
    Kind Regards,
    Sinead Turner
    Reservations Manager

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• Can we get access with the pool facilities when booking?
  
  
  • Monday, 16 December 2019
  • Access to all leisure facilities are included.

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• Do you have connecting rooms.
  
  
  • Monday, 5 October 2020
  • Yes, we have a limited number of connecting rooms.

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• Is it a cooked Scottish breakfast included?
  
  
  • Tuesday, 6 August 2019
  • Good Afternoon,
    
    Thank you for your email.
    
    I can confirm that it is a full Scottish Breakfast that is included within your stay.
    
    Kind Regards,
    Megan

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• Are dogs allowed?
  
  
  • Friday, 24 July 2020
  • We are currently unable to offer Pet Friendly rooms within the hotel at this present time due to COVID19 restrictions. Bar & Restaurant areas also.

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• We have noticed that check in is 4pm if we arrive early can we use spa facilities etc even if we cannot check into our room?
  
  
  • Thursday, 20 February 2020
  • Hotel Guestrooms have a guaranteed check in time of 3pm. Our Manor Homes are available to check in from 4pm.
    If you arrive prior to your room being ready, you are more than welcome to store your luggage with our Concierge team and enjoy our spa facilities prior to check in.

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• Do hotel guests have full access to spa facilities?
  
  
  • Thursday, 12 September 2024
  • Good Morning,
    
    Thank you for your message.
    
    Absolutely, all hotel residents have full access to our pool, sauna, steam room, jacuzzi and gym throughout their stay.
    
    I hope this proves helpful.
    
    Kind Regards,
    Ashley Herd

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• Does the hotel take dogs?
  
  
  • Monday, 18 July 2022
  • Good afternoon,
    Unfortunately we are no longer dog friendly in the hotel.
    Kind Regards
    Reservations

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• Are all rooms pet friendly as I have a small dog? Also if so, is the Hotel bar/restaurant pet friendly too?
  
  
  • Friday, 24 July 2020
  • We are currently unable to offer Pet Friendly rooms within the hotel at this present time due to COVID19 restrictions. Bar & Restaurant areas also.

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• Hello, do you offer breakfast in the room?
  
  
  • Friday, 28 October 2022
  • Good Morning,
    Thank you for your message.
    I can confirm we do offer in room dining breakfast.
    Kind Regards
    Reservations

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• What rooms do you have with disabled access? Do I need to state this on the booking ?
  
  
  • Thursday, 14 July 2022
  • Good Morning,
    Thank you for your message.
    We have several rooms which should say accessible room when booking,
    Kind Regards
    Reservations

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• Does the hotel offer dry cleaning services (suit or dress pressed) on the premises for a special occasion? Some other 4/5-star hotels in the area do not and require the garment to sent offsite or guests to find dry cleaning services on their own.
  
  
  • Monday, 18 July 2022
  • Good Morning,
    Thank you for your message.
    Unfortunately we are unable to offer dry cleaning service within the hotel.
    Kind Regards
    Reservations

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• I am interested in booking 2 nights accommodation but would like to play 2 rounds of golf on your courses.. how much extra would 2 rounds for 2 people be.
  
  
  • Wednesday, 2 September 2020
  • Thank you for your question.
    Our golf rates change depending on date booked.

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• Hello, can we use the gym and swimming pool if we arrive before check in at 4? Thanks
  
  
  • Sunday, 19 November 2023
  • Good Morning,
    You are welcome to use any of the hotel facilities including the gym and pool anytime on the day of check in and any time on the day of check out.

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• Are the pool facilities included in the stay or do we book separately?
  
  
  • Tuesday, 10 October 2023
  • Good Afternoon, Thank you for query please see below all are included during your stay with Fairmont St Andrews:
    Ten treatment rooms
    Relaxation room
    16 metre swimming pool
    Poolside lounge
    Jacuzzi
    Aromatherapy steam room
    Sauna
    
    

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• Hi, can you take your own cot?
  
  
  • Friday, 21 August 2020
  • Yes of course.

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• Hello there Will your pool area be open on July 25/26th? Thanks Keli Mitchell x
  
  
  • Thursday, 2 July 2020
  • Hello Keli,
    
    We hope to reopen our pool and gym to residents only on 1st August, however further government guidelines are still pending.

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• is there ironing facilities in the rooms thanks
  
  
  • Saturday, 26 October 2019
  • Yes - iron and ironing board is in the room

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• Can i have a room that i can bring my dog to stay
  
  
  • Monday, 8 February 2021
  • Hello,
    Unfortunately we are not accepting pets for the foreseeable future.

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• Hi are we able to use the pool and hot tub before we check in and after we check out ?
  
  
  • Monday, 29 April 2024
  • Absolutely you are more than welcome to use our facilities before and after check in.

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• Are you pet friendly , we have a very well behaved old english sheepdog
  
  
  • Monday, 26 October 2020
  • Unfortunately we cannot accept pets for the foreseeable future.

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• Is the spa open just now and is there a discount if you are a resident?
  
  
  • Monday, 20 February 2023
  • Good morning,
    
    The Spa is open from 7am until 9pm. If you are staying in the hotel the pool and gym facilities are complimentary. For treatments, the prices are as per the brochure available online.
    
    Kind regards,
    Arianne
    Reservations Team

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• Can we still Get dinner and drinks due to restrictions etc ? Many thanks
  
  
  • Monday, 26 October 2020
  • Dear Guest,
    
    Dinner is served for hotel residents during restaurant open hours and during current restrictions alcohol is served outdoor only.

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• Is it possible to request a late check out?
  
  
  • Saturday, 26 October 2019
  • Late check out are subject to availability and cannot be guaranteed

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• Hello - can you supply a cot please?
  
  
  • Thursday, 24 November 2022
  • Good Morning, We can definitely add a cot on to your reservation. Are you able to provide me with the name on your reservation so that I can add this on for you?

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• hi are you dog friendly!?
  
  
  • Saturday, 21 October 2023
  • We offer Pet Friendly guestrooms for an addition fee.

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• Will the pool be open early November and is there a charge and do you need to book in advance?
  
  
  • Monday, 26 October 2020
  • We have swimming pool, jacuzzi and gym open for hotel residents included in the price of the accommodation. Booking swim slots is advisable.

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• Are you able to drink with your meals in the hotel?
  
  
  • Wednesday, 28 October 2020
  • Dear Guest,
    
    Please contact hotel directly to discuss current restrictions.

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• Is there a bath in this room?
  
  
  • Tuesday, 23 March 2021
  • Dear Guest,
    Our accessible rooms have only wet room - with a walk in accessible showers.

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• Has your pool reopened now?
  
  
  • Wednesday, 30 September 2020
  • Yes our pool is now open for hotel residents

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• Do you have adjoining rooms we can book for children and parents?
  
  
  • Thursday, 20 February 2020
  • We can certainly add a request to your reservation for adjoining rooms. Please request this at the time of booking.

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• Is there hair dryers in room ?
  
  
  • Tuesday, 12 November 2019
  • I can confirm there is hair dryers in the rooms.

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• Hi .. quick question do you have a hairdresser in your hotel?. Regards Lynda
  
  
  • Tuesday, 24 January 2023
  • Good Afternoon, No we don't have a hairdresser at the hotel but we recommend Spoiled Hairdressing in St Andrews Town.
    
    Thank you
    
    

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• Hi there, just a quick question to see if spa/pool facilities are available at the hotel for residents? Much appreciated.
  
  
  • Wednesday, 28 October 2020
  • Yes, they are. Swim slots are advisable to book in advance.

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• Wee well behaved lap dog allowed?
  
  
  • Monday, 5 October 2020
  • Our hotel is currently not pet friendly

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• Are all bedroomd rooms dog friendly or just certson rooms
  
  
  • Saturday, 26 October 2019
  • We can only accommodate up to 4 dogs per date in our Fairmont King / Double Double rooms

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• Hi can the king bedrooms be turned into twin beds.
  
  
  • Saturday, 2 December 2023
  • Our King Beds cannot be split. You would be required to book a twin guestroom which will have 2 double beds.

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• Can your swimming pool be used by non guests who live in the surrounding area? If so what are the daily rates?
  
  
  • Saturday, 7 October 2023
  • Yes. The cost is £25 per person or £5 for children aged 4-17. 0-3 are free.

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• Is spa and pool open at the moment?
  
  
  • Monday, 3 August 2020
  • Due to the recent announcement from the government, we are unable to reopen our pool and have been given a provisional date of September 14th as to when we can reopen. Our Spa is available for limited treatments for in house residents such as massages and nail treatments.

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• Are your restaurants open now?
  
  
  • Wednesday, 30 September 2020
  • La Cucina is open from October 1st.
    Squire restaurant is still open.

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• Is the hotel dog friendly?
  
  
  • Saturday, 5 December 2020
  • We are currently not dog friendly whilst our restrictions are in place.

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• How much is the golf in January
  
  
  • Saturday, 4 January 2020
  • Our Golf rates in January are £50 per person, per round on our Kittocks or Torrance Course.

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• May i please get this room with dog friendly
  
  
  • Saturday, 7 October 2023
  • Please contact the hotel directly to request this.

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• how much per night extra for my dog to stay? many thanks alisdair
  
  
  • Thursday, 20 February 2020
  • Dogs are welcome at Fairmont St Andrews and at a charge of £50.00 per dog per day (maximum of 2 per room) which includes pet/dog bed and water bowl. Must be pre-booked with our reservations team in advance.
    

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• Can my two year old grandson be ina double bed with me in a double double room if travelling with my two adult daughters who can share the other bed.
  
  
  • Monday, 6 November 2023
  • Unfortunately we do not allow 3 adults and 1 child in one room. You will be required to book 2 separate rooms.
    

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• Do you have family rooms ie for2 adults + 2 children
  
  
  • Wednesday, 31 March 2021
  • Rooms with 2 double beds are suitable for 2 adults and 2 children

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• are dogs allowed in hotel
  
  
  • Saturday, 7 October 2023
  • We offer pet friendly rooms for an additional cost. Pets are not allowed in any areas that serve food.

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• do you allow small dogs in rooms
  
  
  • Thursday, 9 March 2023
  • We allow a limited number of dogs in the hotel at one time. The supplement is £50 per dog, per night.
    If you would like to bring your dog, this must be booked with the hotel directly, prior to arrival.

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• hi I was thinking of staying on fri 11 sept and sat 12 sept. perhaps playing golf on fri afternoon and sat afternoon. could you tell me the extra cost for a 2 ball please
  
  
  • Wednesday, 30 September 2020
  • Golf is charged at £70.00 per person per round.

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• Hi, can we fit 3 people in this? It’s not allowing me to add a third person.
  
  
  • Saturday, 7 October 2023
  • Guestrooms can accommodate 2 adults and up to 2 children. Guestrooms cannot accommodate 3 adults in one room.

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• Is the buffet breakfast still available or has this changed?
  
  
  • Wednesday, 30 September 2020
  • During current circumstances our buffet breakfast has changed into fully cooked Ala Carte Breakfast.

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• do you have vegetarian and vegan options in restaurant menu for breakfast, lunch and dinner?
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Thank you for your message.
    Yes, we have vegetarian and vegan options for each meal.
    Kind Regards
    Reservations

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• Is the shuttle bus operational?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Yes the shuttle bus runs daily.
    This is bookable with concierge.
    Kind Regards
    Reservations

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• Hi I see that the Fairmont offers a shuttle service can you confirm what the timings of this would be? thanks Mary
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Thank you for your email.
    The shuttle runs until 6pm each evening.
    Kind Regards
    Reservations

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• Is it possible to have an extra bed in an atrium room for a 3rd child. It states 2 double beds for 4.
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Thank you for your email.
    It is possible to add the extra bed in for an additional cost.
    Kind Regards
    Reservations

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• Is the spa a separate booking?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Thank you for your message.
    Spa treatments would be booked directly with the spa.
    Kind Regards
    Reservations

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• Are there any deluxe twin rooms on the ground floor.
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Yes I can confirm we have deluxe rooms on the ground floor.
    Kind Regards
    Reservations

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• What is the minimum age limit for your gym facilities
  
  
  • Saturday, 11 April 2026
  • The minimum age is 16

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• Hi will you be offering a Christmas menu this year would love to know before we book please :)
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Thank you for your message.
    Christmas details will be out sometime during the summer, we would recommend contacting us directly to arrange this booking.
    Kind Regards
    Reservations

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• Can I see a dinner menu with prices please Would like to try your hotel as highly recommended by my friend Julie Milne from Aberdeen. Thank you
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Thank you for your enquiry.
    All menus can be viewed on our direct site.
    Kind Regards
    Reservations

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• Do you have dinner bed and breakfast deals
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Thank you for your email.
    Unfortunately we don't have any DBB deals at the moment but do have a resort credit deal, which you can use towards food and drinks/
    Kind Regards
    Reservations

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• Hi, The atrium king room states one extra large bed but we are 2 adults and 1 child. Is there an extra bed in the room for our son who is 5?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Thank you for your email.
    We can certainly add an extra rollaway bed into the room for you.
    Kind Regards
    Reservations

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• Check out time
  
  
  • Saturday, 11 April 2026
  • Hello, our check out time is 11am. Thank you.

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• I see during COVID times (July 2020) dogs were not allowed at the hotel. Has that changed now in 2021?
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Thank you for your email.
    Currently we are not dog friendly in the hotel.
    Kind Regards
    Reservations

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• Hi is it possible to ask for an early check in or checkout so we can enjoy the facility’s at the hotel like the swimming and the spa,planning on staying on the 21st of this month for 1 night.
  
  
  • Saturday, 11 April 2026
  • Good afternoon, Early check in and late check out are subject to availability on the day. We can certainly add a request onto your booking.
    Kind Regards
    Reservations

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• Are the leisure facility’s open?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Thank you for your message.
    Our leisure facilities are back open. They can be contacted on 01334 837045.
    Kind Regards
    Reservations

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• Hi are we able to bring our dog at the moment?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Thank you for your email.
    Unfortunately we are not dog friendly in the hotel currently.
    Kind Regards
    Reservations

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• is the hotel pet friendly?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Thank you for your message.
    Unfortunately we are not pet friendly in the hotel.
    Kind Regards
    Reservations

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• Hi, if we were to book a few rooms for Xmas, does the restaurant offer Xmas dinner?
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Yes we offer lunch and dinner on Christmas day. Plea\se call us directly to discuss the different options we have.
    Kind Regards
    Reservations

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• Do all rooms come with a free standing bath and separate shower?
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Thank you for your message.
    All rooms, except our accessible rooms have a bath and separate shower.
    Kind Regards
    Reservations

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• Hi, can you tell me what type of mattresses you have on your beds please? Is it memory foam?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    We have spring mattresses in our rooms.
    Kind Regards
    Reservations Team

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• Are your spa facilities open at the moment ?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Yes they are currently open, bookings are required during the busier periods.
    Kind Regards
    Reservations

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• Can 2 single bedsbe put in the room?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    We have a selection of rooms with two double beds in each room which should be sufficient.
    Kind Regards
    Reception

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• can you book a round of golf with any packages? also do you have interconnected rooms?
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Currently we don't have any packages that include golf.
    Kind Regards
    Reservations

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• is the swimming pool open?
  
  
  • Saturday, 11 April 2026
  • Good Evening,
    Yes the swimming pool is open. Bookings are required over busier periods in the hotel.
    Kind Regards
    Reservations

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• Hi, where can I see availability and price for manor homes?
  
  
  • Saturday, 11 April 2026
  • Good morning,
    This information is available on booking.com, expedia, and also our direct website. if you would prefer you can also call our reservations team to discuss the booking request.
    Kind Regards
    Reservations Team

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• Hi, is the leisure pool open?
  
  
  • Saturday, 11 April 2026
  • Yes the Pool & Wellness facilities have all reopened they are free to use during your stay with bookings required to use the pool during school holidays.

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• Hi I understand its just outside st andrews is there a shuttle bus to take you into town?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    We have a complimentary shuttle bus for hotel guests only, this must be pre-booked in advance.
    Kind Regards
    Reservations Team

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• Does £50 per night apply to assistant dogs
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    There is no charge for service dogs.
    Kind Regards
    Reception

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• Hi. What facilities and restaurants are open currently. And I see some questions asked about pets, please advise if a dog is permitted. Thanks
  
  
  • Saturday, 11 April 2026
  • Good Morning
    All facilities are currently open. Our La Cucina restaurant and Kittocks bar area are currently open for food, both menu's can be viewed on our app. Unfortunately we are not dog friendly in the hotel.
    Kind Regards
    Reservations

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• Do you pay extra for the spa
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    The gym and pool are included within your stay with any spa treatments will be additional.
    Kind Regards
    Reservations

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• Hi. Do you have an electric vehicle charge point at the hotel. Or if not is there one nearby ? Regards. Andrea
  
  
  • Saturday, 11 April 2026
  • Yes, we do. These are available nearby our Clubhouse

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• HI, do you have a charging point for electric cars?
  
  
  • Saturday, 11 April 2026
  • Yes, we do. These are available nearby our Clubhouse

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• Do you have electric car charging facilities?
  
  
  • Saturday, 11 April 2026
  • Yes, we do. These are available nearby our Clubhouse

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• Are dogs allowed now? We are thinking of staying in November.
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Unfortunately we don't allow dogs in the hotel or any public areas. Dogs are allowed to stay in our manor house however.
    Kind Regards
    Reservations Team

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• Is vaping/e liquids allowed?
  
  
  • Saturday, 11 April 2026
  • Good Evening,
    They are allowed outside the hotel, but not inside.
    Kind Regards
    Reservations

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• Is the pool suitable for children or is it a quiet pool?
  
  
  • Saturday, 11 April 2026
  • Our pool is suitable for children, we advise to book a time slot with our Spa or Reservations team. The pool can be busier dependant on hotel occupancies and peak preferred times to swim.

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• with restrictions lifting on sat are small dogs allowed on the 17th August ?
  
  
  • Saturday, 11 April 2026
  • We will remain unable to accept pets at the hotel for the foreseeable. We certainly hope to look into being able to provide this service again in the future.

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• Hi, do you have any construction works currently taking place? Thank you
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    We have no construction work taking place.
    Kind Regards
    Reservations Team

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• Hi can you tell me how much it is to book a round of golf whilst staying at the hotel please thanks
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Golf prices vary throughout the year. Do you have any dates in mind?
    Kind Regards
    Reservations

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• is the pool open?
  
  
  • Saturday, 11 April 2026
  • Good morning,
    
    All of our spa facilities are open, including the swimming pool.
    
    During busy times such as school holidays, we do require pre-bookings for the swimming pool for health and safety reasons.
    
    Arianne
    -Reservations Team

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• Is it necessary to book a time for swimming?
  
  
  • Saturday, 11 April 2026
  • We advise to book a time slot with our Spa or Reservations team. The pool can be busier dependant on hotel occupancies and peak preferred times to swim.

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• Hi, Can I book golf round from the hotel?
  
  
  • Saturday, 11 April 2026
  • This can be booked online, or by contacting our golf team directly.

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• Is your pool currently open? If it is do we need to book a slot or just turn up? Thanks.
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    The pool is open daily.
    Bookings are required until January 5th.
    Kind Regards
    Reservations

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• What time is check in
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    Check in is from 4pm.
    Kind Regards
    Reservations

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• What time is check in and check out?
  
  
  • Saturday, 11 April 2026
  • Check-in is 4pm and check-out is 11am.

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• What are the current restrictions and is the pool open?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    The spa and pool are open however bookings are required during busier periods.
    Kind Regards
    Reservations

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• Hi…is the hotel dog friendly?
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Unfortunately our hotel is not dog friendly.
    Kind Regards
    Reservations

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• I have been before and it was a buffet breakfast. Is it still the same ? Thanks
  
  
  • Saturday, 11 April 2026
  • We offer an assisted buffet. Times must be pre-booked in the restaurant for breakfast prior to arrival.

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• Hi. Do you give nhs discount please thank you
  
  
  • Saturday, 11 April 2026
  • Unfortunately we do not currently offer an NHS discount.

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• are the pool and spa facilities already open or still closed because of CoVid?
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Our spa and pool is now back open for hotel guests to use. During busy times we are still taking swim time bookings.
    Kind Regards
    Reservations

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• Is the pool area open? If so does it need to be pre booked?
  
  
  • Saturday, 11 April 2026
  • The pool area is open, We advise to book a time slot with our Spa or Reservations team. The pool can be busier dependant on hotel occupancies and peak preferred times to swim.

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• Can I have my daughter in the same room with extra charges
  
  
  • Saturday, 11 April 2026
  • Thank you for your message.
    
    For health and safety reasons we can only take a maximum of 3 adults per room. Prices are typically set up for 2 adults and there is a £45 fee for the third adult.

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• Can I use my itison voucher for overnight stay on Saturday 15th May
  
  
  • Saturday, 11 April 2026
  • Itison vouchers can be reused between November 2021 and the end of February 2022.
    Please contact Itison directly should you wish to make a booking.

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• Is the shuttle bus running ?.
  
  
  • Saturday, 11 April 2026
  • Yes, this must be pre-booked with our Concierge Team. Thanks
    Carrie

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• We have a small dog. Can we bring her to the hotel?
  
  
  • Saturday, 11 April 2026
  • The hotel cannot accept dogs for the foreseeable future.

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• Can you bring a small dog ?
  
  
  • Saturday, 11 April 2026
  • The hotel cannot accept dogs for the foreseeable future.

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• Good morning do you have interconnected rooms as we have 2 children age 10 and 8 Thanks Best wishes Agnès
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    Yes, we do have interconnecting rooms. One room would have a king bed and one room would have two double beds. Please call or email us directly to book these.
    Kind Regards
    Reservations

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• I’m severely allergic to animals inc dogs - can you confirm if there will be any animals staying? Can I have a room where no animals have ever been?
  
  
  • Saturday, 11 April 2026
  • Good Morning,
    We used to be a dog friendly hotel but we are no longer. Rooms are always thoroughly cleaned but we cannot confirm whether or not there are rooms where dogs have never been.
    Kind Regards
    Reservations

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• Is the hotel Dog Friendly
  
  
  • Saturday, 11 April 2026
  • Good morning,
    
    We are currently not dog friendly.
    
    If you have any further questions, please do not hesitate to ask.
    
    Kind regards,
    Arianne
    Reservations Team

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• Can we bring one dog with us to stay?
  
  
  • Saturday, 11 April 2026
  • Good afternoon,
    We are only dog friendly in our manor home. There is a £50 per dog, per night charge. We don't accept dogs within the main hotel.
    Kind Regards
    Reservations

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• can I but a voucher for two people for dinner bed breakfat & what is approxmate cost. How long do they have to use it
  
  
  • Saturday, 11 April 2026
  • Good Afternoon,
    Unfortunately we do not do Dinner, Bed & Breakfast vouchers we would recommend out monetary vouchers instead please see a link below
    
    https://fairmontstandrews.skchase.com/vouchers?categories=spa-days,spa-treatments
    
    Kind Regards
    Áine

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• Do you have a particular room/suite that would accommodate 3 adults (i.e 3 separate beds) or would we need to book 2 rooms?
  
  
  • Saturday, 11 April 2026
  • I can confirm our Double Double guestrooms consist of 2 double beds and can sleep up to 3 adults.
    There is a supplement charge of £45 per night for the third adult in the room.
    
    Kind Regards
    Carrie

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• Is it possible to add an extra bed for a child in a twin room?
  
  
  • Saturday, 11 April 2026
  • Should you wish to discuss your reservation, please get in touch directly.

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• Hi are dogs allowed in your hotel?
  
  
  • Saturday, 11 April 2026
  • We are not pet friendly at the moment whilst our restrictions are in place.

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• Am I able to bring my dog with me?
  
  
  • Saturday, 11 April 2026
  • Our hotel is not pet friendly at the moment whilst restrictions are in place.

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• Hi can you advise if the pet dog restriction is still in place , o4 likely to change any time soon . Billy
  
  
  • Saturday, 11 April 2026
  • We do not accommodate dogs at the moment. I am afraid we are unable to say at this time when this will be lifted

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