What are our guests' most frequent inquiries?

• Are beach towels provided?
  
  
  • Saturday, 12 October 2019
  • Yes. We do provide beach/pool towels for their use to our guest.

  ---

• Hi Can you confirm if the pools are open in late March / early April? Are they heated? Thank you.
  
  
  • Tuesday, 22 November 2022
  • outside swimming pool is not heated

  ---

• Is the pool heated
  
  
  • Monday, 13 March 2023
  • Good afternoon,
    
    The indoor one yes but not the outdoor
    
    Best regards
    Hotel Illa d'Or

  ---

• Is there a balcony
  
  
  • Saturday, 12 October 2019
  • Sea view double room has no balcony. If you wish to have a balcony, then you have to book the sea view room with balcony or side sea view room with balcony.

  ---

• Greetings! We just booked a double, sea view, balcony/terrace. How close to the sea ais the hotel? The closest beach is .8 miles, but where is the sea. It appears hotel is located at a marina? Thank you. Bonnie Kennedy
  
  
  • Monday, 17 July 2023
  • The hotel is located at sea front, but the main (big) beach is about 20 minutes walk from us

  ---

• Is it possible to book interconnecting sea view rooms or 2 apartments next to each other please?
  
  
  • Monday, 25 January 2021
  • Hello there,
    
    Thanks for your message.
    We can provide you two apartments and if the occupancy allows to do so, they'll be next to each other.
    
    Of course, be sure we'll try our best to make it happen.
    
    Best regards,
    
    Sofian Hamames
    General Manager

  ---

• Are cots available in both hotel and apartments? Also does the spa have an indoor pool?
  
  
  • Wednesday, 26 February 2020
  • Yes. Cots are available in both (Hotel and Apartments). There is an indoor pool in the SPA area. Adults only.

  ---

• Is there a kettle in hotel bedrooms?
  
  
  • Friday, 25 October 2019
  • All our rooms have tea/coffee making facilities. There is a kettle in the room.
    
    Yours sincerely,
    
    Josep Coll
    Reception
    Hotel Illa d'Or / Apartamentos Illa d'Or Club
    
    

  ---

• Do you operate an airport shuttle?
  
  
  • Thursday, 13 April 2023
  • Good morning,
    
    We do not have a shuttle service from and to the airport, we can organize the transfers by private taxi, the price for this service, for 1 to 4 people is 90.00€ each way and 115.00€ from 5 to 6.
    
    Best regards
    H. Illa d'Or****Sup

  ---

• Hello, if you are staying at the apartments is it possible to use the hotel’s spa? If so, would there be a cost? Also is there a gym? Thank you
  
  
  • Monday, 17 July 2023
  • Yes, guests staying at the apartments are allowed to use all the hotel's facilities, including the Spa and teh Gym

  ---

• Where are children allowed and not allowed in the property?
  
  
  • Friday, 24 January 2020
  • Dear Guest
    Children are allowed in the property and can use the hotel facilities except spa area and gym (from 16 years old)

  ---

• Hello is there a hot plate cooker In kitchen or just a microwave? Also can we use hotel pool and bar and restaurant if we stay in the apartment Thx
  
  
  • Thursday, 11 February 2021
  • Hello! There is a microwave in the apartments you can use. The Hotel pool is just only for guests staying at the hotel, as there is other pool in the apartments for guests.
    All other facilities in the hotel (restaurant, bar, gym...) you can use.

  ---

• Will the outdoor pools be open in early April?
  
  
  • Saturday, 16 March 2024
  • Yes, all our facilities are open already
    
    H. Illa d'Or

  ---

• Do you have tennis courts and opportunity to play with other guests ?
  
  
  • Saturday, 12 April 2025
  • We do have a tennis court for the free use of our guests and a tennis couch if required at an extra charge
    
    Yours sincerely
    Antoni Torandell
    Hotel Illa d'Or****Sup

  ---

• Hi, I am travelling with my wife and 3 children the children are 8, 2 and 5. What room would you suggest would be suitable for a 2 week stay.
  
  
  • Monday, 17 July 2023
  • You would need two rooms one triple plus one double or 1 apartment for 3 plus an studio for 2

  ---

• Is the price stated per room or per person?
  
  
  • Saturday, 12 October 2019
  • Per room

  ---

• Do I need to reserve a bike rental, and what is the cost?
  
  
  • Tuesday, 25 October 2022
  • Contact the Hotel directly. Rates depends on what kind of bike and dates.

  ---

• ARE ANY OF YOUR ONE BEDROOM APARTMENTS AVAILABLE FOR THE PERIOD.?WE HAVE STAYED WITH YOU BEFORE. IF SO WHAT WOULD THE PRICE BE?
  
  
  • Thursday, 13 February 2020
  • HELLO, GOOD AFTERNOON. SORRY BUT YOU HAVE TO CHECK AVAILABILITY AND RATES THROUGH THE HOTEL SITE.
    
    

  ---

• Is there parking available?
  
  
  • Thursday, 22 September 2022
  • Our Hotel does not have private car parking, but you won’t find a problem at all to park the car outside in the streets nearby.

  ---

• what facilities are in a single room, e.g tea making, hairdryer, TV. are the pool and treatments available late march.
  
  
  • Tuesday, 24 October 2023
  • Single bed | Bathroom with shower | Satellite TV | Wi-Fi free of charge | Air conditioning/Heating | Mini-bar | Tea / coffee making facilities | Safe free of charge | Hairdryer | Iron and ironing board

  ---

• What restaurants, attractions, and public transport options are nearby?
  
  
  • Saturday, 26 October 2024
  • Tolos and tib
    

  ---

• 1. Are hotel guests allowed to use the apartment pool.We are staying in the hotel and our family are in an apartment? 2 If I hire a mobility scooter is there any whereI can safely leave it in the hotel?
  
  
  • Saturday, 8 October 2022
  • Dear Guest. In your case, you will be able to use the apartment pool. We do have a lugage room next to Reception where you will be able to store your mobility scooter.

  ---

• Do the rooms have coffee and tea facilities?
  
  
  • Thursday, 23 June 2022
  • Yes. All do.

  ---

• Do you have E bikes (mountain bikes) for rent or ones nearby ??
  
  
  • Wednesday, 3 April 2024
  • We do work with a garage which has Ebikes as required. Please send us your request and we will send you a leaflet on the bikes we offer, their rates and info on how to book.
    
    Yours sincerely
    Hotel Illa d'Or

  ---

• Is car parking available
  
  
  • Wednesday, 25 January 2023
  • The hotel does not have a private car park, but it is easy to park for free on the streets surrounding the hotel
    
    Yours sincerely
    Hoposa Hotels

  ---

• Hi, are there any 2 bedroom apartments?
  
  
  • Monday, 10 February 2025
  • Good morning,
    
    No, we do not have any two bedrooms apartment. All our apartments for 4 people have a private bedroom plus a living room area with a double sofa bed.
    
    Yours sincerely
    Hotel Illa d'Or****Sup

  ---

• it may have been asked. We are a family of 3 with a 6 year old. Do the double rooms have a sofa bed as it’s a bit unclear if it’s just for two persons
  
  
  • Friday, 17 November 2023
  • Dear guest, thank you for your enquiry. If you are travelling with a 6 year old child, you will need to book either a Double Room with Side Sea view and Balcony, a Double Room Frontal Sea View and balcony or an Apartment. Regards,

  ---

• Hi, Can I have my wife, 2 year old and 1 year old in the double room? The 1 year old will need a cot. Many thanks
  
  
  • Saturday, 8 February 2025
  • Yes it is possible to add a cot in your room, but I need to know your booking reference number so we can organize it.
    
    Yours sincerely
    Hotel Illa d'Or****Sup

  ---

• My daughter is 13 - can she use the pool?
  
  
  • Thursday, 13 June 2024
  • The hotel outdoor swimming pool is adult only, from 16yo. Hotel guests, including childs under 16yo are allowed to use the apartment's swimming pool which is bigger and more suitable for childs.
    
    Yours sincerely
    Hotel Illa d'Or****Sup

  ---

• How do you accommodate for the children in the apartment as it is not clear ?
  
  
  • Saturday, 12 October 2019
  • All our apartments are one bedroom, bathroom, living room and balcony. There is a small kitchen and a sofa bed in the living room where can sleep up to two persons sharing.

  ---

• Can you access the top floor of the apartments by lift? How much is breakfast if one desires to have it in the hotel one morning when booking an apartment only?
  
  
  • Friday, 10 February 2023
  • Breakfast at the Hotel Illa d'Or is 14.00€ per person
    
    Best regards
    Hoposa Hotel Illa d'Or

  ---

• hi, i cant book qith Amex? dont you accept?
  
  
  • Friday, 1 July 2022
  • We do accept Amex credit card for payments in the Hotel

  ---

• What time is breakfast please?
  
  
  • Monday, 5 September 2022
  • From 07:45 to 10:15

  ---

• What car parking is there please
  
  
  • Tuesday, 28 January 2025
  • we do not have a private parking or garage, but you can park on the streets surrounding the hotel.

  ---

• Is the area still quite busy during first week of November and is weather/sea usually warm? Planning on 3 nights from 29th Oct. Many thanks
  
  
  • Tuesday, 24 October 2023
  • the area is still quite at the moment. Weather/sea are warm, depending of the day

  ---

• Hi What’s included for half board Can this include le Teressa ? Thanks
  
  
  • Thursday, 18 August 2022
  • Half board includes breakfast and evening dinner in the 1929 Restaurant. Not at La Terrassa Restaurant.

  ---

• Do you have any interconnecting rooms or apartments for a family of 5 available and if so what are the prices for 13-18 august 2023. Many thanks
  
  
  • Monday, 24 October 2022
  • I'm sorry. We have no interconnecting rooms in the Hotel or Apartments.

  ---

• Is there two bedrooms? One for adults one for the child?
  
  
  • Saturday, 12 October 2019
  • All our apartments are one bedroom with a living-room, bathroom and balcony. There is a small kitchen and a sofa-bed in the living-room where can sleep up to two persons sharing.

  ---

• What is the temperature of your jacuzzi? Thanks!
  
  
  • Tuesday, 25 March 2025
  • Normally it's at 27ºC
    
    Yours sincerely
    Hotel Illa d'Or****Sup

  ---

• Is this hotel suitable for young children? Under 5 years old? Are their facilities for young children?
  
  
  • Saturday, 16 March 2024
  • The Hotel Illa d’Or is focused to adults’ guests, but children are welcome too, even not having any activities for them, neither a children’s pool. We do not have a proper children’s menu but our kitchen always has something to offer for them.
    

  ---

• when will this hotel open in 2020
  
  
  • Saturday, 27 June 2020
  • The hotel opens on Wednesday the 15th of July 2020.

  ---

• Is there a charge for the spa pool with hydro circuit?
  
  
  • Sunday, 3 November 2019
  • Dear Guest,
    
    Our SPA it's available to the guest residents in the Hotel & Apartments. Treatments at the Vital Illa d'Or have an extra cost.

  ---

• Good morning , is there parking near to the hotel ? Kind regards Kevin
  
  
  • Saturday, 8 February 2025
  • Dear Mr. Kevin,
    
    The hotel does not have a private car park, but parking is allowed for free on the streets surrounding the hotel.
    
    Yours sincerely
    Hotel Illa d'Or****Sup

  ---

• The half board option. Where can I see the menu please
  
  
  • Thursday, 6 February 2025
  • Good morning,
    We open the 7th of March, please send us your request to our e- mail , this message service doesn't let me send it to you , but you can find it on our web site hoposa .es, from that date and we will send you a copy of our menus.
    

  ---

• Hi Travelling with our daughters ages 17 and 14 is there 2 single beds or a single sofa bed?
  
  
  • Tuesday, 24 October 2023
  • Apartments have a bedroom with a double bed or twin beds, and a large sofa bed in the living room

  ---

• hello, do you have an area at the beach that is reserved for hotel guests? and if so is it included in the price of the room?
  
  
  • Monday, 17 July 2023
  • No, the beach is public and anyoone can use it, even not being guest at teh hotel

  ---

• I am looking for a room for two adults and a 4 year old plus a 6 month old which room do I book
  
  
  • Tuesday, 24 October 2023
  • for 2 adults, 1 child and 1 baby we recommend a side sea view room or an apartment

  ---

• Good morning are the studio apartments all on the ground floor ?
  
  
  • Tuesday, 22 November 2022
  • apartments are on first and second floor

  ---

• Do you have family rooms? We have 2 young children - 7 and 3 and would like them to be in with us. We do also need a balcony so that we can sit outside when they are asleep
  
  
  • Thursday, 20 October 2022
  • Our family rooms are for maximum 3 persons in the Hotel and 4 persons in the Apartments.

  ---

• how much would half board be please?
  
  
  • Monday, 13 March 2023
  • We need more information to answer you, please which dates have you booked, can you give us your booking reference number?
    
    Looking forward to hear from you
    
    Yours sincerely
    Hotel Illa d'Or

  ---

• Hi are the double bed rooms with a kingsize bed or just a double size - thank you
  
  
  • Wednesday, 11 January 2023
  • all rooms have double bed or 2 single beds

  ---

• Is the parking on site as we have a large touring motorbike
  
  
  • Thursday, 13 February 2020
  • We do not have a private car parking in our Hotel. There is no problem to park the car or motorbike in the streets nearby.
    
    Yours sincerely,
    Francisco T. Garcia
    Reservations department
    Illa d'Or Hotel & Apartments

  ---

• Hi can you have two children - 8 & 11 on the sofa bed? Thanks
  
  
  • Wednesday, 19 March 2025
  • Not at the hotel as the maximum capacity of some of our rooms is 3 persons only but yes at the apartmetns as these are up to 4 people.
    
    Yours sincerely
    Hotel Illa d'Or****Sup

  ---

• Hi, do you have adjoining rooms? We’re looking for somewhere for 2 adults and 3 kids (between ages of 7 and 3)
  
  
  • Monday, 17 July 2023
  • Yes we do have adjoining rooms but we do not have any interconnecting rooms

  ---

• Hello. What does the breakfast/ dinner include? Are these mealtimes served at the hotel?
  
  
  • Wednesday, 1 February 2023
  • breakfast is on buffet and dinner a la carte

  ---

• Do you have any superior rooms available.
  
  
  • Monday, 8 August 2022
  • All our availability are shown.

  ---

• How often is bedding changed ?
  
  
  • Saturday, 12 October 2019
  • Every two days.

  ---

• Can we please have a double bed not 2 singles?
  
  
  • Saturday, 12 October 2019
  • Most of our rooms and apartments are twin bedded (pushed together) and can be dressed as a double bed.

  ---

• Hi, do you have any single rooms in the hotel? Our 17yr old son would join us. Do you have water sports to hire & mountain bikes?
  
  
  • Saturday, 28 September 2024
  • Please can you tell us your booking reference number and which dates do you need the single room. We do have mountain bikes for hire but not water sports from the hotel, these, the Reception Staff might be able to book them with any local companny.

  ---

• do you have free car parking? thanks
  
  
  • Wednesday, 8 March 2023
  • Good afternoon,
    
    We do not have a private car park, but parking is allowed for free on the streets sorrounding the hotel.
    
    Best regards
    Hotel Illa d'Or

  ---

• Hi we have a booking next week under Paul Craig and I’d like to book some spa treatments and boat trip as well as recommended hotels. Regards Lee
  
  
  • Thursday, 13 October 2022
  • Dear Mr. Craig. For this you have to contact directly to the Hotel, not through Booking.

  ---

• Hi - we are a family of 5 - 2 adults and 3 kids 18,16,13. When you have availability between 31st July and 13th August ? Thank you
  
  
  • Monday, 18 July 2022
  • Sorry, but we have no availability for this request. We have no three bedded rooms left. Sorry.

  ---

• Hi there , how much is it for half board , ie breakfast and dinner ? It says GBP30 , what does this mean ? Thank you
  
  
  • Monday, 17 July 2023
  • Sorry but I do not know what you mean, please send us the request to us. We work in Euros, we never confirm the rates in Pounds.

  ---

• Which rooms have the large balcony and ballenaise bed outside ?
  
  
  • Saturday, 12 October 2019
  • Some of the rooms with sea view and balcony. Not all them. This rooms are only on request. We can't guarantee it in advance.

  ---

• We are looking for a front sea view+ double king size bed. Is this possible for the price?
  
  
  • Monday, 19 September 2022
  • You have to check availability

  ---

• Hi is the outdoor pool heated in October please?
  
  
  • Wednesday, 19 March 2025
  • No, I regret to inform you that the outdoor swimming pool is not heated.
    
    Yours sincerely
    Hotel Illa d'Or****Sup

  ---

• Do you have interconnecting sea view rooms for a family?
  
  
  • Friday, 2 June 2023
  • no sorry. we do not have interconnecting rooms

  ---

• Hi, do you allow bikes into the hotel. Is there somewhere secure to lock them
  
  
  • Monday, 6 July 2026
  • Yes, we have a bike garage.

  ---

• Are there balconys in the apartments
  
  
  • Monday, 6 July 2026
  • Yes. All the Apartments are with balcony. All them overlooks the swimming-pool and gardens.

  ---

• Hello , if we book an apartment with breakfast included do we eat in the main hotel restaurant and also can we use all the facilities of the hotel ?
  
  
  • Monday, 6 July 2026
  • Dear Guest,
    Yes, breakfast is served at the main Hotel dining room, Also guests from the Apartments can use the Hotel facilities!
    Thank you very much,
    Kind regards
    Hoposa Hotels

  ---

• Is there a fridge in the room?
  
  
  • Monday, 6 July 2026
  • yes there is a mini fridge in the room

  ---

• Hi Due to work commitments we have a late flight gets into Palma at 21:40. Is it a 24 hour check in desk ?
  
  
  • Monday, 6 July 2026
  • Dear Guest,
    
    Reception it's open 24 hours at the Illa d'Or Hotel.
    
    Look forward to welcome you.
    
    Yours sincerely,
    Reservations department
    Illa d'Or Hotel & Apartments

  ---

• Just double checking that the outdoor pool is heated this April?
  
  
  • Monday, 6 July 2026
  • Yes it will be heated

  ---

• Is the swimming pool heated in April?
  
  
  • Monday, 6 July 2026
  • Yes, it is heated.
    
    Best regards
    Hotel Illa d'Or

  ---

• We are arriving late evening due to flight 21.30ish or later will we be able to still have meal as booked h/b.?
  
  
  • Monday, 6 July 2026
  • Dear Guest. If you check-in after the Restaurant 1929 dinner time, we will send you some cold food into your room.

  ---

• are there english tv channels available
  
  
  • Monday, 6 July 2026
  • Good evening,
    
    In answer to your enquiry, wwe glad to let you know that we, when the satellite signal is good enough, we can get the following english channels:
    BBC1, BBC2, BBC NEWS, SKY NEWS, CBBC, TRT WORLD, CBEEBIES & ETV4
    Best regards

  ---

• Do you have secure bike parking
  
  
  • Monday, 6 July 2026
  • Our Hotel does have a secure bike garage for our guest.

  ---

• Where is the pool for the apartments as we have stayed at the hotel before so know where that pool is?
  
  
  • Monday, 6 July 2026
  • The pool it's in the apartments area.

  ---

• Do you have any rooms with facilities for disabled guests
  
  
  • Monday, 6 July 2026
  • We do have one standard with balcony and two side sea view with balcony. This have to be reserved on request only.

  ---

• Would like to know the time breakfast is served. Plus evening meals. Thankyou
  
  
  • Monday, 6 July 2026
  • Breakfast from 07:45 to 10:15
    Now dinner in the 1929 Rest. from 18:30 to 21:00

  ---

• How far are the apartments from the main hotel? Are there views of the sea from the apartments? Do you serve breakfast outdoors? Is there access to the beach in front of the hotel, or does one have to walk into Port de Pollenca? And do you provide airport transfer? Thank you!
  
  
  • Monday, 6 July 2026
  • Apartments are just behind the Hotel, accross the street. All them overlook a swimming-pool and gardens. We do serve breakfast at the Hotel. There is a beach at the Hotel and others close. We can arrange transfer to and from Palma Airport.

  ---

• How strict is the dress code in the restaurant ?
  
  
  • Monday, 6 July 2026
  • We suggest correct and adequate dress in the dining room and trust that gentlemen will understand the request not to wear shorts or T-shirts at dinner.

  ---

• Do you have apartments with two bedrooms
  
  
  • Monday, 6 July 2026
  • NO. ALL OUR APARTMENTS ARE JUST ONE BEDROOM.

  ---

• Hi, is the hotel and Puerto Pollensa still busy for the half term week starting 29th October?
  
  
  • Monday, 6 July 2026
  • Normally it is.

  ---

• Which travel companies from Scotland / UK offer Illa D’0r Hotel?
  
  
  • Monday, 6 July 2026
  • We do work with Tui UK, Jet2 Holidays, First Choice (Sovereign)

  ---

• Hello, would a 10 month old baby need to be charged as a child or can I book a room for just 2 adults with a cot? Thank you
  
  
  • Monday, 6 July 2026
  • Children under 2 years old are free of charge.

  ---

• We are booked into your hotel on the 2nd June can you confirm what time we can check in please Neil Kendrick
  
  
  • Monday, 6 July 2026
  • Our check in time is from 02.00pm. Shall you have an earlier arrival, we do have a place where to keep your luggage while you waits for your room.

  ---

• We are staying in hotel cappuccino Palma and are booked into your hotel on 2nd can you arrange transfer please Neil Kendrick
  
  
  • Monday, 6 July 2026
  • We only can arrange transfers from and to Palma Airport or Palma Port. Ask the Capuccino Hotel to reserve it for you.

  ---

• Hi Is dinner buffet style or is it sit down with a menu? Thanks
  
  
  • Monday, 6 July 2026
  • The dinner is a la carte with a little fresh corner on buffet

  ---

• Does the double room with balcony have a sea view?
  
  
  • Monday, 6 July 2026
  • we have duble room with balcony and sea view and double room with balcony street view.please check the room type at the time to make the reservation

  ---

• Is all of the hotel wheelchair accessible?
  
  
  • Monday, 6 July 2026
  • Not all the Hotel. We do have some steps in the first floor. So first floor it's not accesible.
    
    Spa It's not accesible for wheelchair too.
    
    

  ---

• Can I book a sea view with balcony
  
  
  • Monday, 6 July 2026
  • Please check availability on Booking.com

  ---

• I am travelling with my 2 daughters so 2 adults and 2 children aged 2 & 4 years old. Is it possible for us all to sleep in a double room with balcony and sea view? Thanks
  
  
  • Monday, 6 July 2026
  • Dear Guest,
    
    We need to know your booking reference number.

  ---

• Can hotel guests use the apartment swimming pool?? Thank you.
  
  
  • Monday, 6 July 2026
  • Yes, guests at teh hotel are allowed to use the swimming pool at the apartmetns.
    
    Yours sincerely
    Hotel Illa d'Or****Sup

  ---

• Do the studios have balconies and see views? Or which is the best room with this for our dates? Thanks. Saskia
  
  
  • Monday, 6 July 2026
  • Dear Guest,
    
    No. The Studios are not in the Hotel. They are in the Illa d'Or Club Apartments behind the Hotel. All the Studios and Apartments are with balcony and overlooks a swimming-pool and gardens.
    
    Yours sincerely,
    Reservations department

  ---

• Can you please confirm transfer cost from hotel in palma to your hotel on Thursday please
  
  
  • Monday, 6 July 2026
  • We confirm you that we can organize transfers from/to Palma Airport. The cost is from 85 Euros (91€ Sunday or night-time) each way for two/four people.

  ---

• If I am staying I. The apartments can I use the hotel pools
  
  
  • Monday, 6 July 2026
  • If you are staying at the Apartments you have the same facilities at the Hotel.

  ---

• Is it possible to have an extra bed in the apartment? My daughter is 13 but a bit big for a sofa bed ( she is adult size very tall).
  
  
  • Monday, 6 July 2026
  • Please contact the hotel directly providing your booking reference number so we can chek it.
    
    Yours sincerely
    Hotel Illa d'Or****Sup

  ---

• Is it possible to have a single room connecting to a double room
  
  
  • Monday, 6 July 2026
  • Our Hotel does not have interconnecting rooms! Sorry.

  ---

• Do the apartments have a front ocean view?
  
  
  • Monday, 6 July 2026
  • No they don't as they are not located at the main hotel, but at our sister complex Apartamentos Illa d'Or Club, located just behind the hotel

  ---

• Hi there do you offer interconnecting rooms?
  
  
  • Monday, 6 July 2026
  • Our Hotel does not have interconnecting rooms.

  ---

• Hello, I am travelling with my wife and 2 children Aged 2 and 4 years. Can we all stay in this room? Thanks
  
  
  • Monday, 6 July 2026
  • I don't know. We need your booking reference number.

  ---

• Hi do you have apartments that sleep family of 5 (3 kids and 2 adults)
  
  
  • Monday, 6 July 2026
  • No. We do not have apartments for 5. Sorry.

  ---

• Hello, do you have interconnecting rooms please?
  
  
  • Monday, 6 July 2026
  • No. Our Hotel does not have interconnecting rooms. Sorry.

  ---

• Hi there, do you have any 3 bed apartments left for the week of 6 to 13 August 2022 please? We'd prefer self catering to the hotel if possibly. Many thanks
  
  
  • Monday, 6 July 2026
  • we are sorry during your requested dates apartments are fully booked

  ---

• Are there any ground floor apartments?
  
  
  • Monday, 6 July 2026
  • Hi guest, we inform you we do not have ground floor apartments.

  ---

• Hi there, Could you possibly tell me whether the apartments have a washing machine for clothes? Many thanks ????
  
  
  • Monday, 6 July 2026
  • No. Our apartments does not have washing machine. We do have 24 hours laundry service.

  ---

• Is there a washer/dryer for clothing in the apartment?
  
  
  • Monday, 6 July 2026
  • The Illa d'Or Club apartemtns do not have washing machine, neither a dryer
    
    Best regards
    Hotel Illa d'Or

  ---