What are our guests' most frequent inquiries?

• Is there a balcony in this room (venetian room)
  
  
  • Monday, 11 January 2021
  • Dear Guest,
    
    Thank you for your message.
    
    Please be informed that there is no balcony in Venetian Room.
    
    Best Regards,
    Reservations.

  ---

• Hi, can I have the breakfast in room?
  
  
  • Saturday, 16 January 2021
  • Dear Guest,
    the breakfast that comes included in the room rate is to be taken at our Giornotte restaurant.
    If you choose to order breakfast from in room dining, it would be on chargeable basis.

  ---

• Is the half board dinner option a buffet? Or is there an option to visit the different restaurants within the hotel on different nights?
  
  
  • Wednesday, 27 March 2024
  • Kindly be informed that the halfboard will serve as a set menu, and you can visit different restaurant for different night.

  ---

• Half board - is breakfast and evening diner?
  
  
  • Monday, 22 August 2022
  • Yes, Half Board is Breakfast and Dinner

  ---

• do you provide extra bed for this room for adults? and how much does it cost?
  
  
  • Sunday, 5 May 2024
  • Dear guest, unfortunately for comfort reasons, we do not provide extra beds for this room type. If you require additional sleeping arrangements, we can explore alternative options or room types that accommodate extra beds.

  ---

• Hi is kids club available and can we use the 2 bed room for 2 adults and 2 small kids 5 and 4 years old
  
  
  • Friday, 24 June 2022
  • Yes, our kids club is open and you may book the room for 2 adults and 2 small kids 5 and 4 years old , however the room will be narrow.

  ---

• How far is the big mosque from hotel
  
  
  • Wednesday, 6 December 2023
  • Approximately 10-15 minutes by walking from the Hotel

  ---

• Hello, can you book a room with my girlfriend?
  
  
  • Wednesday, 6 December 2023
  • You have an option on your application to book the room

  ---

• Hi, can I have the breakfast in room?
  
  
  • Saturday, 16 January 2021
  • Dear Guest,
    the breakfast that comes included in the room rate is to be taken at our Giornotte restaurant.
    If you choose to order breakfast from in room dining, it would be on chargeable basis.

  ---

• Hello, what are the kids activities in your hotel? Do you have kids pool (heated?) and kids indoor play rooms? Are all the outdoor pools heated?
  
  
  • Saturday, 12 November 2022
  • We have the Ritz Kids Club open from 10:30 AM - 5:30 PM - Sundays to Saturdays. Everyday have different program for kids. Kindly be informed. 0 - 3yrs needs to be accompanied by parents/ guardian.

  ---

• Hello, would it be possible to book a suite for 4 persons? Booking.com does not offer that. Best regards
  
  
  • Saturday, 17 February 2024
  • Kindly be inform that for the suite can accomodate only for 3 adults or 2 adults + 1 children. However, we have Garden House can accomodate for 4 person.

  ---

• Is there a refrigerator in the suite ?
  
  
  • Tuesday, 18 June 2024
  • Dear Guest,
    
    Kindly note that all the rooms have minibar.
    
    Best regards

  ---

• Hi there, is late check out an option? If so what is the late check out time and what is the average additional price? Thanks! :)
  
  
  • Sunday, 28 January 2024
  • Greeting from The Ritz-Carlton Abu Dhabi. Regular check out time is until 12:00h. Any late check-out will be subject to availability and at additional cost of 50% of the best available rate until 18:00h or a 100%-night charge after 18:00h.

  ---

• Does the hotel offer pick-up service and how to make a reservation? Thank you!
  
  
  • Monday, 4 September 2023
  • Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal!
    
    Kindly be inform regarding the transportation arrangements it will be handle by our Concierge team.
    
    Thank you
    Best regards,
    Room Reservations

  ---

• Hello! My child is getting 4 in April, can she attend the kids club in February? Her age is 3 years 10 month? With her sister age 5
  
  
  • Sunday, 14 January 2024
  • It is our pleasure to have your kids to attend our Ritz Kids

  ---

• Hi, What are the restrictions at your hotel during Ramadan month? and what facilities will not be available during ramadan month?
  
  
  • Wednesday, 21 February 2024
  • Kindly be inform that we dont have restrictions during ramadhan in our hotel, all the hotel facilities will be open as the usual hotel operations timing.

  ---

• Hello, dear sirs. Can you accommodate on Villa with three bedrooms 3 adults (my husband and I and my mom) and one 12-years old kid? Best regards, Vera
  
  
  • Sunday, 28 January 2024
  • Greeting from The Ritz-Craton Abu Dhabi. Our Rabdan Pool Villa, with three bedrooms, is suitable for three adults one child. Bedroom 1 has a King bed, Bedroom 2 features a King bed, and Bedroom 3 offers 2 Doubles. Best regards

  ---

• Greeting - Do you offer free shuttle service to Yas island
  
  
  • Sunday, 30 June 2024
  • Dear Guest, indeed, we provide shuttle service for a limited duration. Please reach out to us to confirm its availability for your dates of stay.

  ---

• Hello good day Please can I use your villa for my wedding? If yes let me no Thanks
  
  
  • Thursday, 14 March 2024
  • Kindly be informed that we are unable to held an event in the Villa. However, we have a ballroom and event area

  ---

• Hi! I would like to ask if your hotel provides strollers for children ? ( aged 3-4)
  
  
  • Sunday, 12 October 2025
  • Unfortunately no we don't have

  ---

• Hello, is it possible to stay at your hotel without credit card ?
  
  
  • Tuesday, 12 March 2024
  • We regret to inform you that it will not possible

  ---

• Does the hotel provide extra baby bed (not a playpen) for a child (3 years old, but soon 4) in a standard deluxe room? What is the cost?
  
  
  • Tuesday, 26 March 2024
  • Kindly be informed that the dimensions of the baby crib are 90 x 60 cm, making it suitable for children aged 0 to 1 year. However, we are unable to provide an extra be in Deluxe room, only existing bed will be provided.

  ---

• Do you have an all Inclusive drinks package for our stay?
  
  
  • Monday, 19 September 2022
  • We do not have All inclusive package, however, you may upgrade your meal plan to include club access

  ---

• Do you have connected rooms ??
  
  
  • Thursday, 15 February 2024
  • Yes we do have, however it will be subject on hotel's availability

  ---

• Hi, is there an option to have access to your Club Lounge if we do not book a suite?
  
  
  • Sunday, 26 January 2025
  • Dear Valued Guest,
    
    Thank you for your interest in our property, you can book our club room to get the access.
    
    Best regards,
    Room reservation

  ---

• Does venetian rooms have balcony?
  
  
  • Sunday, 27 December 2020
  • Dear Guest, Thank you for your inquiry.
    Most of our Venetian rooms do not have a balcony. If you wish to have a room with a balcony, we would recommend you to book our Deluxe room. Thank you

  ---

• is there breakfast and dinner included?
  
  
  • Thursday, 28 March 2024
  • Kindly be inform that we have the meal plans for breakfast and dinner and it will be on Halboard package

  ---

• Hello , do you have wheelchair to use during the stay?
  
  
  • Sunday, 4 February 2024
  • Greetings from The Ritz-Carlton Abu Dhabi. Absolutely! Complimentary wheelchairs are provided for our guests during their stay. Best regards, Reservations department

  ---

• Is dinner available with this room
  
  
  • Thursday, 31 December 2020
  • Dear Guest,
    Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal.
    We would like to inform you that Half Board is available.
    Kind Regards,
    Room Reservations

  ---

• I need to book with private pool, but I couldn’t find which is the choice,
  
  
  • Thursday, 14 July 2022
  • Our villas with private pool are available on our official platform, feel free to reach out to hotel as well for booking

  ---

• do you have a tennis court ?
  
  
  • Monday, 25 December 2023
  • We do have padel tennis court

  ---

• Hi! I am planning to stay for two nights. Our flight is leaving at 3 am so we will not need a second breakfast. Can we change it to dinner vouchers?
  
  
  • Saturday, 5 August 2023
  • Bed and breakfast rate is entitle for breakfast only. please book on room only basis and you may walk in to the restaurant for dinner.

  ---

• Which villa I can reserve that has private pool?
  
  
  • Sunday, 26 June 2022
  • Plunge pool villa or Rabdan Villa

  ---

• hi is there a balcony in venetian suite?
  
  
  • Sunday, 7 February 2021
  • Dear Guest, Please be informed that there is no Balcony in Venetian Suite.
    
    Best regards,
    Room reservations.
    
    

  ---

• Hello. Can you accommodate in a Deluxe King room 2 adults and 1 kid (4 years) or only in a garden house ? The toddler is sleeping with us
  
  
  • Tuesday, 15 April 2025
  • There will be only one king bed in the deluxe king bedroom and it will be more comfortable for 02 adults. We can place an extra bed in the deluxe room which will cost AED 150 per night

  ---

• Can children use the club lounge?
  
  
  • Tuesday, 12 September 2023
  • The children can enter the club lounge along with their parents

  ---

• Hello Can I book this room with a toddler who sleeps with us ?
  
  
  • Saturday, 24 September 2022
  • Please book the room according to the total number of adults only. Infant or kid below 06 years old will stay for free sharing the existing bedding

  ---

• Hello, can I please ask if early check in is possible? We have an early flight landing at 7am. Thank you.
  
  
  • Monday, 2 September 2024
  • Kindly be inform that we are unable to guarantee for early check-in and the request will be on subject to hotel availability. In situations where early check-in is guaranteed for morning arrivals, we suggest to book the room one day in advance.

  ---

• Hi, is it allowed for 3 kids in Garden suite reservation?!
  
  
  • Sunday, 3 December 2023
  • Dear Guest,
    Kindly note that Garden Suite features 1 room with king size bed + a living area with a sofa bed fit for 2 small children only.
    However extra bed can be requested with additional charges AED 250 per night.
    Thank you,
    Reservation team

  ---

• Does the half board package on 25 Dec include the Christmas brunch? Thinking of booking for Christmas but unsure what the half board package will be
  
  
  • Saturday, 27 August 2022
  • The full and final information regarding Christmas and new year eve dinner will be published approximately by end of November 2022

  ---

• Hi Is it mandatory to mention kids while I book ?As it’s affecting the price and my kids are 8 and 3 years old as we don’t need extra bed. Plz reply
  
  
  • Thursday, 9 November 2023
  • Please see hereunder our children policy:
    - Kids age from 0.00 to 05.99 years will be free of charge
    -Kid’s age from 06 years to 11.99 years will avail 50% of published rate
    - Kid’s age above 12 years will charge 100% of published rate.
    

  ---

• Hi, do you have golf courses near by?
  
  
  • Sunday, 7 January 2024
  • The nearest golf courses from our hotel is Abu Dhabi Golf Course and it is 10-15 minutes away from our hotel

  ---

• Do you have connected rooms?
  
  
  • Sunday, 30 July 2023
  • we do not have connected rooms in the Venetian village

  ---

• Hi which room is best for my family of 2 adults and 2 child (10yo and 13yo). Our preference is to stay in one unit or two connecting units.
  
  
  • Wednesday, 6 December 2023
  • We do have Deluxe Room with connecting room. However we not be able to guarantee connecting room.
    We have other option for Villa with 2 bedroom, we call Garden House (Two Bedroom Villa).
    

  ---

• Hello, I would like to book the executive room but it doesn’t seem to have club access. Are there any rooms ( not just king room) Thank you
  
  
  • Thursday, 1 September 2022
  • We do have Club Executive Suite that grants club access

  ---

• What are the measures for a deluxe twin bed (deluxe room) and a french twin bed (superior deluxe room)? Many thanks
  
  
  • Saturday, 6 April 2024
  • Twin Bed : 140 x 200 cm
    King Bed : 180 x 100 cm

  ---

• Hi: we are two adults and one 7-years-old kid. can we add one more bed for our kid in the room?
  
  
  • Tuesday, 12 September 2023
  • For deluxe room we will not able to provide extra bed, if the suites level we can provide with additional charge for AED 250.00 net/night

  ---

• Hi, I heard you need PCR to check in, could you verify?
  
  
  • Thursday, 29 September 2022
  • - Are fully vaccinated - a vaccination card to be shown upon arrival and a valid 30 days negative PCR test result from UAE or your destination country
    - Non vaccinated visitors need a valid 48 hours PCR negative test result

  ---

• Hi, do you have standard and club rooms with twin beds? If so which options do I need to choose when I book as I can't find any twin rooms.
  
  
  • Saturday, 18 May 2024
  • Dear Guest, we offer Deluxe Twin and Club Twin. However, if you're unable to find available twin rooms when booking, it indicates that they are fully booked for the dates you've selected, please try for another dates.

  ---

• Hello, I’m looking to book a room for 2 adults and 1 child. Please could you advise if a rollaway bed can be used in a deluxe king room? Thanks
  
  
  • Tuesday, 12 September 2023
  • We will not be able to provide extra bed in Deluxe room

  ---

• Dose this Villa has private pool?
  
  
  • Saturday, 25 June 2022
  • No, It does not have private pool.

  ---

• Hi, can you please provide the rates for the two bedroom plunge pool villa? Or if you have any other options with a private pool.
  
  
  • Sunday, 26 April 2026
  • Dear Valued Guest,
    
    Please provide us your email address in order to send you the our rate availability.

  ---

• Is the garden house incloude private pool ?
  
  
  • Sunday, 26 April 2026
  • Dear guest ,garden house does not include the pool. Two bedroom Plunge Pool Villa includes.

  ---

• Is there private pool
  
  
  • Sunday, 26 April 2026
  • Yes, we do have.

  ---

• What is the different between venetian room and deluxe room pls explain
  
  
  • Sunday, 26 April 2026
  • 
    The Deluxe Room is in the main building, overlooking the canal view or the garden with a balcony. While the Venetian room is outside of the main building.
    

  ---

• What restaurant can I have dinner if it is included in the deal of breakfast and dinner included
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    
    As your reservation is a Half board basis, you will have the option to dine at 3 of our restaurants: Giornotte (all-day dining), Lijiang (southeast Asian cuisine), and the Forge (steakhouse).
    

  ---

• Is there a club room with seperate beds
  
  
  • Sunday, 26 April 2026
  • yes, we have club twin bedrooms

  ---

• do you allow family or friends visits during the day ?
  
  
  • Sunday, 26 April 2026
  • Dear guest ,
    
    Thank you for your message.
    Yes
    

  ---

• I would like to book a room for myself my husband and my three yewar old child. Do you have travel cots at the hotel? How far is it to the airport we are on a stopover for two nights.
  
  
  • Sunday, 26 April 2026
  • Dear Valued Guest,
    
    Please note that we can provide a baby cot in the room.

  ---

• Is there an option for early check in ? Our plane arrives at 3 a.m , so I wonder if it is possible to check in earlier than 3 p.m
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    
    To get the early check-in at this time we strongly suggest booking 1 night in advance.
    
    Thank you

  ---

• hello ,, is the pool open?
  
  
  • Sunday, 26 April 2026
  • dear valued guest,
    
    yes our pool is open

  ---

• Do all suites have sofas that convert into beds, or is it just the Garden suite? Also, do all suites include club lounge access?
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    
    Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal
    
    Thank you for your message. We would like to inform you that not all suites have Sofa Beds, depending on category of the room. Also not all Suites have Club Lounge Access only if the room type is CLUB ROOM .
    
    If you require any further information or assistance, please do let us know and we will be more than happy to assist.
    
    Kind Regards,
    Room Reservations

  ---

• How about kids pool and kids fun area with water splash, is it open everyday? Thanks!
  
  
  • Sunday, 26 April 2026
  • The kids pool & water splash area are open every day.

  ---

• Do you offer a connecting rooms of I book two rooms for one family stay ?
  
  
  • Sunday, 26 April 2026
  • Yes, we can offer a connecting room must be one standard king size bed and a standard twin size bed.

  ---

• Is it applicable to get my cat with me?!
  
  
  • Sunday, 26 April 2026
  • Hi, Sorry we do not allow pets.

  ---

• Is your private beach next to the property or do I need to use a means of transportation to go there?
  
  
  • Sunday, 26 April 2026
  • we do have a private beach in the property

  ---

• Will a 2 twin bed be spacious for 3 adults?
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    
    Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal. Thank you for booking with us .
    
    Please note that maximum occupancy of the Deluxe room 3 adults. However 1 bed needs to be shared with 2 people.
    
    Kind Regards,
    Room Reservations
    

  ---

• Do you provide a shuttle service to and from the airport ? Thank you
  
  
  • Sunday, 26 April 2026
  • There is no shuttle service between the airport and the hotel. We are pleased to offer a private transportation at AED 270 net per way. Advance Reservation will be required. Thank you.

  ---

• Do you accept esaad card for discounts? Thank you
  
  
  • Sunday, 26 April 2026
  • unfortunately not , we accept Fazaa and Homat al watan

  ---

• Does your hotel works with FAZAA ? If Yes, how to proceed ?
  
  
  • Sunday, 26 April 2026
  • Dear guest , We would like to inform you that we offer discounted rate for Fazza ,please contact us directly
    Best reagards
    room rservations

  ---

• Does your Suite also offer Club Loung Access?
  
  
  • Sunday, 26 April 2026
  • The Club Suite category is offering exclusive access to our Club Lounge.

  ---

• Is the LAN cable for Internet available in the room. Direct connection to the Laptop or only wifi?
  
  
  • Sunday, 26 April 2026
  • Dear guest,
    Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal
    Thank you for your email.
    Only WiFi with high speed is available.
    Kind Regards, Munara Room Reservations
    

  ---

• What is the temperature in the minibar/fridge in the room? We are planning to store some baby food/breastmilk
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    Thank you for your inquiry. The temperature generally is maintained at 6 - 7 degrees celcius.

  ---

• Do you provide baby bottle sterilizer and bottle warmer on request? If not, is there the respective service from the kitchen available?
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    Thank you for your message.
    We do have baby bottle sterilizers available and they can be placed in the room upon request.
    However, this will be subject to availability.

  ---

• Does the garden house have kitchen utensils, microwave and cookiwares?
  
  
  • Sunday, 26 April 2026
  • Gear Guest, thank you for your message.
    Please be informed that we can provide microwave upon arrival and cookware's are in the villa already.
    Best regards,
    Munara
    Room reservations.

  ---

• Hi the dinner in which restaurant?
  
  
  • Sunday, 26 April 2026
  • Dear guest, thank you for your message.
    Dinner for Half board will be with Set menu at Giornotte , Li Jiang and The Forge restaurants.
    
    Best regard ,
    Reservations

  ---

• I took garden house for 5 A & 1 C, does it come with a sofa bed w the addition of 2 BR? Half board has limited or access to full menu in restaurant?
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    
    Thank you for your message.
    
    Experience Dining HB Package - Rate is inclusive of Half Board in Giornotte/ Forge/ Li Jiang.
    2 Sofa beds in living room. max. occupancy 6 people.
    
    Best Regards,
    Room Reservations

  ---

• Do you require Green Pass in Al Hosn or how many days should be the negative PCR valid.
  
  
  • Sunday, 26 April 2026
  • Dear guest,
    Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal
    Thank you for your message.
    6 days if you are vaccinated. Kind Regards, Munara Room Reservations
    

  ---

• When is the best time to visit your property for the perfect beach holiday?
  
  
  • Sunday, 26 April 2026
  • It is generally always sunny in the Uae , weather changes in summer to a higher degree of heat , but still great for holidays throughout the year

  ---

• I wany villa
  
  
  • Sunday, 26 April 2026
  • Dear guest,
    Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal
    Thank you for your message. Please visit our web site The Ritz Carlton Abu Dhabi for more information about the Villas .Best Regards, Munara Room Reservations
    

  ---

• Hi, are you allowed to bring a baby to the club lounge?
  
  
  • Sunday, 26 April 2026
  • Dear guest, yes during the day till 8:00 pm only.
    Best regards ,
    Reservations

  ---

• Hi. I am looking for a location for a pre nuptial pictures and would like to ask if i will book in your hotel, is it allowed to take pictures in the facility with our photographer? If yes, can you please let me know what will be your procedure. Thank You.
  
  
  • Sunday, 26 April 2026
  • Thank you so much for your question.
    Kindly share with us your contact details and our public relations / communication manager will be in touch with you.

  ---

• Can a roll-away bed be provide for my son? As there would be three of us in the room.
  
  
  • Sunday, 26 April 2026
  • Dear guest,
    
    Thank you for your message.
    
    it depends on the room type , please clarify your booking.

  ---

• Dear Mr och Mrs, We are a Swedish family who are interested to come and visit your hotel. Check-in date Sat 30 Oct 2021 Check-out date Sat 6 Nov 2021 1-week stay Guests 3 adults, 2 children Do you have an apartment for 6000 AED for the hole stay? Best regards. Philip Krafft
  
  
  • Sunday, 26 April 2026
  • Dear guest,
    Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal
    Please be informed that we have 2 bedroom villas , for more information please visit our web site The Ritz Carlton Abu Dhabi .
    Best Regards, Munara Room Reservations
    

  ---

• Do you have private pool?
  
  
  • Sunday, 26 April 2026
  • Yes, we do have.

  ---

• Can you provide us a room that will fit 8 adults and one 7-year old child? Our family love to celebrate Christmas there and we’re planning to stay
  
  
  • Sunday, 26 April 2026
  • Many thanks for your question. In regards to your inquiry, we would strongly recommend to book 01 Garden House and 01 Garden Suite - close to each other. Our Garden Houses can fit up to 6 adults and our Garden Suites up to 3. Reservations

  ---

• What are the restrictions or facilities will not be available during Ramadan period in hotel? Also is wifi available free of charge?
  
  
  • Sunday, 26 April 2026
  • Kindly be inform that we dont have restrictions during ramadhan in our hotel, all the hotel facilities will be open as the usual hotel operations timing. Moreover, wifi is free of charge.

  ---

• Is there car parking ?
  
  
  • Sunday, 26 April 2026
  • Free Parking and valet service will be provided for all our in-house guests.

  ---

• Does the Venetian room have a view of the mosque please let me know hopefully I book today
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    
    The Grand Mosque view is at the back of our main hotel.
    

  ---

• Hi! Half board includes breakfast and dinner or is it breakfast and lunch? One more question, is it a buffet or ala carte? Thanks!
  
  
  • Sunday, 26 April 2026
  • Dear guest , half board is breakfast and you can choose lunch or Dinner with the Set manu (Giornotte ,Lijiang, The Froge Restaurants )

  ---

• How much is it to upgrade to half board option. Thanks
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    
    Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal
    
    Thank you for your message.
    We would like to inform you that we are not able to offer half board, but we are pleased to offer Breakfast and Bed. Please be informed that you still can visit our Restaurants for Dinner or Lunch and cover the charges there.
    
    If you require any further information or assistance, please do let us know and we will be more than happy to assist.
    
    Kind Regards,
    Room Reservations

  ---

• How far is the Etihad arena from the hotel. Any shuttle service?
  
  
  • Sunday, 26 April 2026
  • It will be 20 to 30 minutes away from Hotel. Shuttle bus service will not be available. However, we can arrange a taxi or a hotel vehicle for you via concierge,

  ---

• Room service
  
  
  • Sunday, 26 April 2026
  • Kindly be inform that our In Room Dining/Room Service is available.

  ---

• I booked 1 delux twin/ 2 twin will be enough space for 3 adults?
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    
    Greetings from The Ritz-Carlton Abu Dhabi, Grand Canal. Thank you for booking with us.
    
    We would like to inform you that in the Deluxe room with two double beds can be accommodated for 3 adults, however one bed needs to be shared with two people.
    
    Kind Regards,
    Room Reservations
    

  ---

• Good afternoon. If we are needing to isolate for 10 days upon arrival, do you ask that guests stay in their rooms or are we allowed to use the facilities. We are both doubly vaccinated. Thanks
  
  
  • Sunday, 26 April 2026
  • Dear Guest,
    Warm greetings from The Ritz- Carlton Abu Dhabi, Grand Canal.
    Please be informed that you are not allowed to go outside the room as per procedure of GOV
    Thank you
    Best Regards,
    
    
    

  ---

• Hi if we stay half board Friday does it include brunch at a supplement ?
  
  
  • Sunday, 26 April 2026
  • Please note that the Friday Brunch is not included in room rates including half board. The supplement for the brunch is AED 100net per person for the Soft Drink Package & AED 200net per person for the House Beverage Package.

  ---

• Is this all inclusive with breakfast lunch, & dinner.
  
  
  • Sunday, 26 April 2026
  • there is no all inclusive package with us directly

  ---